NHTSA Complaint #10605190 — 2001 FORD WINDSTAR

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10605190
Vehicle	2001 FORD WINDSTAR
Component	STRUCTURE:BODY
Date of Incident	June 21, 2014
Date Filed	June 23, 2014
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I WAS DRIVING ON INTERSTATE 39 TOWARDS WISCONSIN DELLS WITH MY WIFE AND DAUGHTERS. ABOUT 15 MILES OUT OF MADISON WISCONSIN MY DAUGHTERS BEGAN SCREAMING I LOOKED BACK AND THERE WAS SMOKE EVERYWHERE. I IMMEDIATELY PULLED TO SIDE OF HIGHWAY AND GOT EVERYONE OUT OF THE VEHICLE. BOTH MY REAR TIRES HAD COLLAPSE. I HAD TO GET TOWED INTO A FORD DEALER IN MADISON WISCONSIN. THE REAR AXLE ON THE VAN HAD SPLIT IN HALF. CALLING FORD WAS NO HELP. THEY STATED THAT A RECALL HAD BEEN ON THAT VEHICLE A COUPLE YEARS BACK AND THAT THE WARRANTY ON THAT RECALL HAD EXPIRED. LUCKILY NOTHING HAPPENED TO MY FAMILY BUT IF THESE ISSUES ON THIS RECALL WHICH WAS DONE TWO YEARS AGO HASN'T FIXED THE PROBLEM SOMEONE IS GOING TO GET SERIOUSLY HURT! EVEN IF I FIX THIS PROBLEM I WILL NOT BE ABLE TO TRUST THIS VEHICLE. PLEASE LOOK INTO THIS SOMEONE. THERE ARE MANY WINDSTARS THAT WERE REPAIRED AROUND THE SAME TIME BECAUSE OF RECALL THAT WILL BEGIN TO FALL APART AGAIN. PROBLEM NOT FIXED! *TR

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