NHTSA Complaint #10725616 — 2001 FORD WINDSTAR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EMITTED A LOUD ABNORMAL NOISE FROM THE REAR DRIVER SIDE. THE CONTACT DISCOVERED THAT THE REAR DRIVER SIDE TIRE WAS ANGLED AT 90 DEGREES TOWARDS THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). WHEN THE VEHICLE WAS BROUGHT TO THE DEALER TO BE REPAIRED UNDER THE RECALL, THE MECHANIC STATED THAT THE REPAIR WAS NOT NECESSARY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 209,000.