NHTSA Complaint #11495529 — 2001 FORD WINDSTAR

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11495529
Vehicle 2001 FORD WINDSTAR
Component SUSPENSION
Date of Incident
Date Filed
Mileage 132,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

The contact owns a 2001 Ford Windstar. The contact stated while driving approximately 40 MPH and crossing railroad tracks that were flush with the road surface, the contact heard the passenger’s side rear tire making a loud screeching noise. The contact could hear rubbing or friction and then noticed that smoke was coming from the rear of the vehicle. The contact stated there was no warning light illuminated. The contact pulled off the road safely and inspected the vehicle and saw that the wheel was tilted into the wheel well and was rubbing the top and inside of the tire against the wheel well. The contact had the vehicle towed back to his residence. The vehicle was not taken to an independent mechanic or dealer. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V608000 (Suspension). The manufacturer had not been informed of the failure. The failure mileage was approximately 132,000.

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