NHTSA Complaint #10714895 — 2001 FORD WINDSTAR

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10714895
Vehicle	2001 FORD WINDSTAR
Component	SUSPENSION
Date of Incident	March 31, 2015
Date Filed	May 6, 2015
Mileage	152,877 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE DRIVING THE VAN, THE REAR AXLE BROKE AFTER GOING OVER A MINOR DIP IN THE ROAD FROM FROST HEAVING. THE SAFETY RECALL HAD BEEN COMPLETED BY THE LOCAL FORD DEALERSHIP. ALTHOUGH THE REINFORCEMENTS WERE APPLIED, AND AXLE INSPECTION COMPLETED BY FORD CERTIFIED MECHANICS THE AXLE BROKE WHERE THE REINFORCEMENTS WERE INSTALLED. FORDS ENGINEERED FIX HAS APPARENTLY ONLY BOUGHT TIME FOR THE NEXT SET OF AXLE PROBLEMS. I ATTEMPTED TO HAVE THE COSTS INCURRED FOR THE AXLE REPLACEMENT REIMBURSED TO NO AVAIL. THIS IS A CONCERN BECAUSE THERE ARE OTHER WINDSTAR OWNERS WHO UNKNOWINGLY DRIVING VEHICLES THAT THEY BELIEVE ARE SAFE ,BECAUSE THIS INADEQUATE RECALL HAS BEEN COMPLETED. *TR

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