NHTSA Complaint #10715433 — 2001 FORD WINDSTAR

MY 2001 WINDSTAR WAS RECALLED FOR A ISSUE WITH THE REAR AXLE BEAM.FORD INSTALLED A PATCH ON THE BEAN MADE TO REINFORCE THE AREA WHICH RUST IN HIGH SALT STATES.1 WEEK AGO THE AXLE BROKE UNDER THAT PATCH AND AS YOU CAN SEE IT IS NOW IN TWO PIECES,AFTER CONTACTING FORD I WAS TOLD THE PATCH WAS ONLY WARRANTED FOR TWO YEARS AND THERE IS NO WAY FORD CAN HELP.IT IS MY BELIEF IF YOU RECALL A PART AND THE REPAIR FAILS THEN IT SHOULD BE REPAIRED AGAIN OR REPLACED.I AM ALWAYS HEARING COMMERCIALS REPORTING WE WARRANTY OUR REPAIRS FOR THE LIFE OF THE VEHICLE.FORD IS OBVIOUSLY NOT THE ONE MAKING THAT CLAIM.I WAS FORTUNATE WE WERE PULLING INTO A PARKING LOT WHEN IT BROKE AND NOBODY WAS HURT.I AM FIXING IT MYSELF BECAUSE I CANT AFFORD THE $1000 REPAIR BILL.I WAS TOLD BY A FORD REPRESENTATIVE TO SAVE MY RECITE AND IF THERE IS ANOTHER RECALL I CAN GET REIMBURSED.I WONDER HOW THEY WILL REIMBURSE ME FOR MY TIME. *TR