NHTSA Complaint #10743658 — 2001 FORD WINDSTAR

WE WISH TO BE CONTACTED AND HAVE MULTIPLE ISSUES TO REPORT. (1) ODI REQUEST FOR INFORMATION REGARDING ENGINEERING ANALYSIS EA10-007 SUB FRAME AND (2) ISSUES OF COMPLIANCE WITH SAFETY RECALL PROCEDURES AND WHAT WE BELIEVE TO BE FRAUDULENT AND ILLEGAL ACTIONS. SPACE IS INADEQUATE BUT WILL TRY TO SUMMARIZE. VEHICLE SUBFRAME FAILED AT BOTH PASSENGER AND DRIVER SIDE REAR MOUNTS AND THEREBY CAUSED SEPARATION OF THE STEERING COMPONENTS AND COMPLETE LOSS OF STEERING, LOSS OF BRAKES, AND LOSS OF TRANSMISSION CONTROL. THE OWNER USED THE ONLY MEANS AVAILABLE TO STOP THE VEHICLE BY TURNING OFF THE IGNITION KEY AND 'RIDING IT OUT.' SUBFRAME COMPONENTS AND THE ENGINE/TRANSMISSION HAD BEEN IN CONTACT WITH PAVEMENT. LARGE PORTIONS OF THE SUBFRAME APPEAR TO BE MISSING FROM THE VEHICLE. THE EXHAUST SYSTEM WAS SEVERED. THE TRANSMISSION LINKAGE PULLED AWAY AND AS STATED THE STEERING COMPONENTS SEPARATED. WHAT IS BELIEVED TO BE THE AIR BAG CABLE BECAME WRAPPED AROUND THE STEERING COMPONENTS. VEHICLE WAS TOWED TO A DEALERSHIP WHICH REFUSES TO INSPECT, DISCLOSE, PHOTOGRAPH, OR ALLOW TO BE PHOTOGRAPHED THE MASSIVE DAMAGE WHILE DECLARING THE VEHICLE "REPAIRABLE" AND THE "REPAIRS HAVE TO BE DONE." AT ISSUE ARE DECLARATIONS THAT UNDER THE RECALL THAT "RESPONSIBILITY" RESTS WITH THE OWNER AND A "RIGHT TO DENY COVERAGE." A DEMAND THAT REPAIRS BE SCHEDULED OR THE VEHICLE BE TOWED FROM THE CAR LOT WITH A DEMAND THAT A DOCUMENT BE SIGNED WHICH AMOUNTS TO A RELEASE AND COMPLETE MISREPRESENTATION OF THE FACTS. THE DEALERSHIP HAS BEEN TOLD THAT WE WILL LEND NO TRUTH OR VALIDITY TO THEIR FORCEFUL AND MANIPULATIVE DEMANDS, NOR WILL WE SIGN ANY DOCUMENT. IT IS OUR INTENT TO DESTROY THE VEHICLE. WE HAVE INCURRED MULTIPLE OUT OF POCKET EXPENSES. IN ESSENCE FRAUD AND ILLEGAL ACTS, UNDER THE COLOR OF FEDERAL LAW ARE ALLEGED. WE DESIRE TO SUBMIT A WRITTEN STATEMENT AND REQUEST FOR INVESTIGATION.