NHTSA Complaint #11093526 — 2001 FORD WINDSTAR

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11093526
Vehicle	2001 FORD WINDSTAR
Component	STRUCTURE:BODY
Date of Incident	March 1, 2018
Date Filed	May 13, 2018
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

REMOVED SUBFRAME TO REPLACE FAULTY TORQUE CONVERTER. FOUND SUBSTANTIAL RUSTING AT FIREWALL END OF SUBFRAME ON BOTH "ARMS", REQUIRING REPLACEMENT OF SUBFRAME. CALLED LOCAL DEALERS, NO "OPEN" RECALL (OVER 15 YEAR-OLD VAN) AND $4,900 NEW SUBFRAME QUOTE PROVIDED, WITH NO DEALER OR MANUFACTURER COVERAGE, AFTER CALLING NATIONAL AND CANADIAN MFCTR RECALL NUMBERS. MFCTR/DEALERS OF NO ASSISTANCE, WHATSOEVER. PART NOT ACTUALLY AVAILABLE.

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