2013 FORD FUSION Electrical System Problems

154 NHTSA complaints on file

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All Electrical System Complaints — Page 2

#11271610 |
ON 10/10/2019, MY TEMPERATURE GAUGED SPIKED UP TO HIGH AND INSTANTLY DROPPED BACK DOWN TO NORMAL WHILE STOPPED AT A RED LIGHT, THEN THE CAR DISABLED ITSELF, LEAVING ME STRANDED. REPLACED THE TEMP. SENSOR AND ADDED COOLANT AND WAS ABLE TO RESTART THE CAR. ON 10/30/2019 IT HAPPENED AGAIN WHILE DRIVING ON CITY STREETS, LEAVING ME STRANDED FOR A SECOND TIME, SO I REPLACED THE TEMP. SENSOR AGAIN THINKING IT WAS DEFECTIVE. ON 10/12/2019, IT HAPPENED TWO MORE TIMES, ALSO WHILE DRIVING ON CITY STREETS, AND WITH DOING MORE RESEARCH, I FOUND IT STEMMED FROM A MANUFACTURING RECALL #17S09/ NHTSA RECALL #17V209, (COOLANT LEAKS/ENGINE OVER HEATING). ON 10/14/2019, I CALLED ADVANTAGE FORD IN STUART, FL AND WAS TOLD TO BRING MY CAR IN ON 10/23/2019 TO HAVE THE RECALLS(WHICH I WAS NEVER NOTIFIED OF) TAKEN CARE OF. ON 10/16/2019, MY CAR STARTED BLOWING WHITE SMOKE OUT OF THE EXHAUST AND...
#11270644 |
FREQUENTLY, WHEN DRIVING AND THE CAR HAS TO IDLE- IN TRAFFIC, AT STOP LIGHTS, ETC.- THE ENGINE WILL STUTTER AND SHUT OFF. THIS WILL HAPPEN REPEATEDLY UNTIL THE ENGINE IS DRIVEN AT AN INCREASED SPEED.
#11269189 |
LEFT FRONT HEADLIGHT NO LONGER HAS POWER. CHECKED HEADLIGHT ASSEMBLY FOR POWER CONTINUITY. PROBLEM SEEMS TO BE IN WIRING TO HEADLIGHT ASSEMBLY OR FROM FROM FUSE BOX. NOT SURE EXACTLY WHEN IT FAILED BUT REPLACEMENT OF LAMP LEAD TO FURTHER DIAGNOSTIC SINCE LAMP WORKED WHEN PLACED IN RIGHT FRONT.
#11268297 |
I WAS DRIVING ABOUT 45 MPH AND THE DRIVER SIDE DOOR OPENED ON IT'S OWN AND I CAN NOT GET IT TO SHUT NOW. WHEN THE DOOR OPENED I GRABBED FOR IT AND IT SWUNG BACK AND SMACKED MY ARM AND HAND AND THEY ARE SWOLLEN BRUISED AND SORE. THE DOOR AJAR INDICATOR LIGHT UP AND THE DINGING STARTED TO ALERT ME THE DOOR WAS OPEN. WENT TO A NEAR BY FORD DEALERSHIP AND THEY INFORMED ME THAT MY VEHICLE WAS NOT LISTED ON THE RECALL. THIS HAS BEEN AN ONGOING ISSUE WITH THE WHOLE ELECTRICAL SYSTEM NOT FUNCTIONING PROPERLY. ONE EVENING I PUT MY CAR IN DRIVE TO LEAVE A PARKING GARAGE AND IT WOULD GO IN REVERSE WHILE IN DRIVE (REVERSE CAMERA IS ON THE WHOLE TIME) AND WHEN I PUT IT IN DRIVE IT WOULD DRIVE IN REVERSE. I HAD TO DRIVE HOME WITH MY GEAR IN...
#11255071 |
INITIAL IGNITION OF THE CAR RESULTS IN ENGINE STALL OUT POST ABNORMAL IGNITION TIME. FUSION WILL DISPLAY "POWER RUN ACTIVE" THEN "PRESS BRAKE TO START". THIS WILL REPEAT AFTER ANOTHER IGNITION ATTEMPT AND RE-SHOW THE SAME MESSAGES ON THE DASHBOARD. AFTER A THIRD IGNITION ATTEMPT THE ENGINE DOES NOT STALL OUT. THE PROBLEM IS NOT A SUDDEN ONSET BUT INITIAL SYMPTOMS OF THE ISSUE IS THAT THE CAR WILL STALL OUT AFTER 10 SECONDS OF DRIVING. INITIAL RE-IGNITION POST STALL RESULTS IN NORMAL FUNCTION OF THE CAR WITHOUT EXTRA ISSUE. HOWEVER, THIS EVENT BECOMES INCREASINGLY COMMON OVER TIME UNTIL IT SIMPLY STALLS OUT IMMEDIATELY POST IGNITION. DESPITE MULTIPLE TRIPS TO A FORD CERTIFIED PROFESSIONAL MECHANIC, NO CODES ARE GIVEN BY THE COMPUTER WHICH RENDERS DIAGNOSIS OF THE FAULTY PART OR CAUSE OF THE ISSUE NEAR IMPOSSIBLE. PROBLEM MAY PRESENT ITSELF AS FAULTY ALTERNATOR, BATTERY, OR STARTER. HOWEVER, EVEN AFTER REPLACEMENT...
#11210524 |
LOST COMPLETE POWER AND CONTROL OF CAR NO ACCELERATION WHEN PRESSING GAS IN THE MIDDLE OF STREET CAR SLOWS DOWN WITHOUT NO WARNING AFTER PARKING THE CAR A WRECK INDICATOR FLASH. THIS IS THE 2ND TIME IT'S HIT DOWN ON ME I HAD IT REPAID LAST YEAR AND IT'S HAPPENING AGAIN MY LIFE IS AT RISK WITH THIS CAR SHUTTING OFF ON ITS OWN IT'S NOT FAIR THAT I'M BEING HELD RESPONSIBLE TO PAY FOR THIS FAULTY DEATH TRAP VEHICLE. I COULDN'T DRIVE MY CAR IN THE MIDDLE OF THE ROAD
#11206507 |
MY DRIVER DOOR IS NOT LOCKING .. DO TO THE DOOR LATCH RECALL .. I HAVE NOT YET GOT A RECALL ON IT .. MY DOOR WILL OPEN WHILE DRIVING..
#11194799 |
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING, THE VEHICLE JERKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE AND THE TRANSMISSION NEEDED TO BE RESET. IN ADDITION, THE FRONT LOWER CONTROL ARMS ON BOTH SIDES OF THE VEHICLE DETACHED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,973.
#11193224 |
MY VEHICLE HAD A RECALL ON IT IN 2016 FOR THE DOOR LATCHES NOT WORKING. THE LATCHES WERE SUPPOSEDLY ALL REPLACED AT THE DEALERSHIP AFTER THE RECALL. IN SEPTEMBER OF 2018,I OPENED MY BACK DOOR AND TRIED TO CLOSE IT AND IT WOULD NOT LATCH AGAIN. I HAD TO ROPE MY DOOR SHUT TO GET IT TO THE DEALERSHIP AND THE SUPPOSEDLY PUT ANOTHER LATCH ON THAT DOOR. ON FRIDAY MARCH 29 I WAS DRIVING HOME FROM WORK AND MY DRIVER SIDE DOOR UNLATCHED ON ITS OWN AGAIN. I TRIED TO SHUT IT AS I WAS DRIVING AND HAD TO STOP ON THE SIDE OF THE HIGHWAY. I TOOK IT TO THE NEAREST FORD DEALERSHIP TO ME AND THEY TOLD ME I WOULD HAVE TO PAY FULL PRICE FOR THE RECALL. THE DEALERSHIP I GOT THE CAR AT IS TOO FAR SO I CALLED THEM TO HAVE IT TOWED THERE...
#11191017 |
HAVE NOT BROUGH TO DEALER YET, HOWEVER ALL MY LIGHTS LIT UP AND HAVE NOT TURNED OF SO FAR. ADVANCETRAC, BLINDSPOT, REAR CAMERA ASSIST, ABS, ETC.. BASICALLY ALL MY ASSIST HAVE COME ON. SINCE THEY HAVE COME ON MY STEERING HAS BEEN TOUGH, AS IF THE ELECTRICAL ASSIST WAS DISABLED BECAUSE ITS COMBINED WITH THE ABS SYSTEM. ACCORDING TO A YOUTUBE VIDEO POSTED ONLINE, THE PROBLEM IS A CORRODED OR MALFUNCTIONING WIRE IN THE ABS DRIVER (OR PASSENGER?) SIDE OF THE WHEEL WELL. "ISSUE WAS MY DRIVER FRONT TIRE... IT'S THE WIRE HARNESS THAT GOES BACK TO THE CPU FROM THE ABS SPEED SENSOR. THIS SHOULD BE A RECALL IN MY OPINION AS A LOT OF PEOPLE ARE HAVING THIS ISSUE WHICH CAUSES ELECTRICAL POWER STEERING ASSIST TO TURN OFF MAKING IT HARDER TO TURN THE STEERING WHEEL" QUOTED FROM THE YOUTUBE VIDEO. WHERE THE WIRES CONNECT OR SOMETHING ALONG...
#11182709 |
THE VEHICLE HAS AN ELECTRICAL GLITCH AND WHEN ATTEMPTING TO PARK THE CAR IT WILL SHOW AS PARK BUT WILL ACTUALLY SLIP INTO NEUTRAL AND ROLL FORWARD OR BACK IF IN A SLIGHT HILL. ALSO AN MANUFACTURING ERROR IS CAUSING THE CAR TO ABRUPTLY STOP WHILE ON DRIVING. THE RPMS WILL INCREASE BY ITSELF AND THEN SUDDENLY FALL TO 0 AND THE CAR WILL NOT BE ABLE TO MOVE. ALL THE ELECTRICAL COMPONENTS WILL STILL BE ON I.E. RADIO , HEAT , LIGHTS BUT THE CAR WILL NOT MOVE. IT'S NO WARNING AS TO WHEN IT WILL JUST SUDDENLY STOP SO IT'S EXTREMELY UNSAFE IF DRIVING ON A HIGHWAY.
#11182532 |
DRIVER SEAT I HAVE A FORD FUSION 2013 THAT I PURCHASED BRAND NEW AND HAVE ALREADY HAD MANY ISSUES (SOME RECALLS AND SOME NOT). I AM CURRENTLY HAVING ISSUES WITH MY DRIVER SEAT MOTOR THAT MOVES SEAT FORD AND BACK FOR LEG ROOM. THE SIDE OF THE SEAT CLOSEST TO MIDDLE CONSOLE (RIGHT SIDE) SEEMS STUCK AND WILL NOT MOVE FORWARD. THIS RESULTS IN A DIAGONALLY ANGLED SEAT. I AM NOT A TALL PERSON, THEREFORE THIS ISSUES MAKES ME UNABLE TO DRIVE MY CAR. I HAVE RESEARCHED THIS ISSUE AND SEE SEVERAL OTHERS HAVE HAD THIS SAME ISSUE. WE BROUGHT IT INTO THE FORD DEALERSHIP WHERE WE PURCHASED THE CAR AND THE COST FOR SAID ISSUE IS OVER $2,000.00. SEEMS LIKE IF MULTIPLE PEOPLE ARE HAVING THIS ISSUE THEN THERE WAS CLEARLY SOMETHING WRONG FROM THE BEGINNING. ALSO- I SEE THERE IS ANOTHER SEAT RECALL FROM 2014 (FRONT SEAT BACKREST...
#11176297 |
MY CAR HAS BEEN SKIPPING AND HESITATION WITH POWER TRAIN OR TRANSMISSION WHILE DRIVING WHENEVER IT WANTS. IT’S NOTHING SPECIFIC TO MAKE THAT HAPPEN. LAST WEEK BACK POWER WINDOWS QUIT WORKING. NOW....STARTED CAR IN DRIVE, STEERING WAS LOCKED. DROVE BACK AND FORTH, TRIED DIFFERENT GEARS, TRIED RESTARTING, IT FINALLY STARTED BY TURNING KEY OVER. CAME HOME, PARKED IN DRIVEWAY, CAN’T GET STEERING TO UNLOCK AT ALL NOW! I AM OVER AN HOUR AWAY FROM HOME, SO WHENEVER IT DECIDES TO TURN, I CAN HEAD HOME. BUT AFTER READING THESE REVIEWS, DO I DARE? DOES FORD WANT US OWNERS TO DIE, OR THE INNOCENT WE MAY HIT? EITHER WAY I WOULD SUE BECAUSE THEY CANNOT DENY KNOWING THERE’S A PROBLEM!
#11172771 | Fire
I WAS DRIVING DOWN THE STREET. MY CAR HAD NO SIGNS OF TROUBLE. SUDDENLY SMOKE STARTED COMING FROM THE HEAT VENTS ON THE DASH. I WAS ABLE TO PULL INTO A PARKING LOT AND GET OUT OF THE VEHICLE. AT THIS TIME I SAW FLAMES COMING OUT FROM UNDER THE HOOD. I CALLED 911. BY THE TIME OF ARRIVAL OF THE FIRE DEPT THE CAR WAS FULLY INVOLVED IN FLAMES.
#11157137 |
2013 FORD FUSION RADIO STILL HAS SOUND, BUT SCREEN IS BLACK, CAN'T CHANGE STATIONS, WON'T TURN OFF, EVEN AFTER CAR IS TURNED OFF AND DOOR OPENS. BATTERY DIED, CAR WOULDN'T START. WAS ABLE TO JUMP START BATTERY, BUT SAME THING HAPPENED 2 DAYS LATER. NOW BATTERY IS COMPLETELY DEAD. HAD THIS HAPPENED TO ANOTHER HOUSEHOLD VEHICLE EVEN AFTER HAVING A NEW BATTERY INSTALLED, AND IT TURNED OUT TO BE CAUSED BY A DEFECTIVE RADIO.
#11152582 |
TAMARA RECALL CHECK ENGINE LIGHT REMAINS ON AND CAR SHUTTERS SPORADICALLY.
#11151295 |
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE AUTO BATTERY SAVER MODE KEPT ACTIVATING WITHOUT WARNING, WHICH CAUSED A DRASTIC REDUCTION IN SPEED WHILE DRIVING. WHEN THE VEHICLE WAS TURNED OFF, IT FAILED TO RESTART BECAUSE THE DIAGNOSTIC TROUBLE CODE INDICATOR WAS FLASHING. THE CONTACT PLANNED TO SCHEDULE A DIAGNOSTIC APPOINTMENT WITH RAY SKILLMAN FORD (1250 US-31, GREENWOOD, IN 46143, (317) 884-7164). AAA REPLACED THE BATTERY, BUT THE FAILURE RECURRED MONTHS LATER. THE MANUFACTURER WAS NOTIFIED, PROVIDED A CASE NUMBER, AND WAS TO DECIDE IF THE MATTER WOULD BE HANDLED BY THEM OR THE DEALER. IF NOT, THE CONTACT WOULD BE RESPONSIBLE FOR HAVING THE VEHICLE DIAGNOSED AND REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE13003 (STEERING). THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
#11144482 |
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PUT IN PARK, THE VEHICLE DID NOT START. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BUSHING ON THE END OF THE CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000. THE VIN WAS NOT AVAILABLE.
#11144172 | Fire
OUR CALL HAD A RECALL , NEVER GOT NOTICE AND THE RECALL ON THIS VEHICLE LOCALIZED OVERHEATING MY CYLINDER HEAD TO CRACK, RESULT IN FIRE IN ENGINE AND THIS IS WHAT HAPPENED TO OUR 2013 FORD FUSION
#11143679 |
LOUD CRACKING SOUNDS COMING FROM SPEAKERS CAUSED BY A FAILED AUDIO CONTROL MODULE, ONLY 82K MILES IN. CAR BATTERY DRAINING, WEEKLY REQUIRED JUMP-STARTS WITH BRAND NEW BATTERY INSTALLED.
#11141375 | Crash
KEY NOT DETECTED MESSAGE CAME ON WITH THE KEY IN THE IGNITION AS I WAS DRIVING. THEN THE NEXT DAY IT WOULD NOT START.
#11133216 | Crash
MY STEERING IS VERY LOOSE MY GEAR SHIFT CABLE CAME OFF AND CAUSE AN ACCIDENT. AND IM HAVING PROBLEMS WITH MY TRANSMISSION BECAUSE OF IT.
#11131649 | Fire
CAR ENGINE BURNED UP OUT OF NOWHERE
#11129620 |
CURRENTLY OUR VECHICLE IS BACK IN THE DEALERSHIP. WE ARE A FORD DRIVING FAMILY. THIS CAR HAS BEEN NOTHING BUT TROUBLE. EVERY RECALL. WE HAD TO REPLACE THE FUEL PUMP, DUE TO AIR IN TANK. THEN PAID 2000$ AND HAD IT FOR 2WKS. THIS WAS AT THE END OF JULY 2018. FOR LECTRONIC ISSUE. NOW, THE NEW PROBLEM THE DEALERSHIP CAN'T FIGURE OUT HOW TO FIX IT. WE WERE BACKING OUT OF OUR DRIVE. BLACKTOP DRIVEWAY. ONCE YOUR SHIFT INTO DRIVE FORWARD THE CAR SHUTS OFF. A MECHANIC SYMBOL APPEARS. WE HAD IT TOWED TO THE AUTOMAX FORD SERVICE IN KILLEEN TX 76544. THIS IS A BAD SIGN. WE DID BUY IT USED, THINKING IT WAS A GOOD DEAL BUT THINK THIS VECHICLE HAS BEEN IN AN ACCIDENT. IT HAD HAIL DAMAGE ON IT THAT THE DEALER DIDN'T EVEN SEE THAT, I DID AND THEY FIXED THAT. I TOLD THE...
#11128629 | Fire
A LETTER WAS MAILED TO ME ON APRIL 2017 INFORMING ME OF SAFETY RECALL 17S09. WE HAVE BEEN IN CONTACT WITH OUR LOCAL DEALERSHIP TO HAVE THIS INSPECTED AND REPAIRED WHEN PARTS BECAME AVAILABLE. THE SPECIAL ORDER FOR PARTS WAS NOT PLACED UNTIL 7/3/18. THEY HAVE NOT COME IN YET, PER OUR LOCAL DEALERSHIP, AND I HAVE DOCUMENTATION OF ALL OF THIS. ON SATURDAY 8/8/2018 THE FIRE DEPARTMENT WAS CALLED TO MY RESIDENCE TO PUT OUT AN ENGINE COMPARTMENT FIRE DUE TO THISRECALL ISSUE. THE ENGINE STARTED SMOKING AS I PULLED INTO MY DRIVEWAY WITH MY 6 YEAR OLD DAUGHTER IN THE CAR. NO WARNING LIGHTS OR ENGINE OVERHEATING SIGNALS HAD ALERTED ME. THE FIRE ESCALATED VERY QUICKLY, AND FLAMES WERE SEEN COMING DROM UNDER THE HOOD AND ON THE UNDERSIDE OF THE CAR. THE VEHICLE IS A TOTAL LOSS, AND THIS HAS CREATED A MAJOR FINANCIAL HARDSHIP FOR OUR...
#11124048 |
I HAVE A RECALL ON MY CAR TO REPLACE THE TRANSMITION CABLE. I HAD THIS SAME PROBLEM BACK IN 2016. I KNEW BACK THEN THAT THIS WAS A BIG ISSUE AND THAT IT WAS A DEFECTIVE RECALL ISSUE AND I PAID $571.25 TO FIX A TRANMISSION SHIFTER CABLE. I STILL HAVE THE RECEIPT AND ALL THE NOTES THAT THE DEALERSHIP WROTE AND IT MATCHES THIS RECALL. I FILED ACOMPLAINT WITH NHTSA AND NO ACTION TAKEN BACK THEN AND I FEEL SINCE THIS IS A RECALL THAT I SHOULD HAVE NEVER PAID OUT OF POCKET FOR THIS RECALL AND I FEEL I SHOULD GET A REFUND FROM FORD. I ALMOST DIED WHEN I LOST CONTROL OF MY GEAR SHIFT AND I HAD MY CHILDREN IN THE CAR WHEN I LOST CONTROL OF MY 2013 FORD FUSION ON 9/16/16. I COULD NOT GET MY CAR GEAR TO SHIFT AT ALL AND IT...
#11122142 |
WHILE DRIVING THERE WAS A LOUD POP WHEN THE HEADED SEATS WERE ENGAGED THEN A WEEK LATER THE RADIO, REMOTE TO UNLOCK STOPPED WORKING AND THE FLAT TIRE SENSOR WILL NOT STOP FLASHING.
#11114676 |
MY 2013 FORD FUSION IS EXPERIENCING AN ISSUE WITH THE CLIMATE CONTROL SYSTEM AND THE WINDOW CONTROLS. I HAVE LOST COMMUNICATION WITH THE 'FRONT CONTROL INTERFACE MODULE', 'DOOR CONTROL MODULE A', AND 'DOOR CONTROL MODULE B'. WHEN THIS HAPPENS, MY ECM DISPLAYS THE FOLLOWING CODES, P193E: A/C CLUTCH REQUEST SIGNAL, U0199: LOST COMMUNICATION WITH DOOR CONTROL MODULE A, U0200: LOST COMMUNICATION WITH DOOR CONTROL MODULE B, AND U0256: LOST COMMUNICATIONS FRONT CONTROLS INTERFACE MODULE. THIS HAPPENS QUITE FREQUENTLY, AND IT HAS HAPPENED WHEN MY CAR IS IN MOTION AND WHEN MY CAR IS STATIONARY. SOMETIMES THIS HAPPENS WHEN I START MY CAR AND SOMETIMES THIS HAPPENS WHEN I AM DRIVING. TO BE CLEAR, I HAVE NO AIR CONDITIONING, NO VENTILATION, AND I CAN NOT ROLL DOWN MY WINDOWS. TO MAKE MATTERS WORSE, THIS SEEMS TO HAPPEN MORE FREQUENTLY WHEN THE TEMPERATURE OUTSIDE IS TOWARDS 90 OR MORE DEGREES FAHRENHEIT. THIS...
#11104076 |
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD, WAIT A BRIEF MOMENT, AND THEN ATTEMPT TO RESTART THE VEHICLE EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,229.
#11093455 |
I WAS MAKING A TURN WHEN MY POWER STEERING WENT OUT AND THERE WAS A MESSAGE SAYING POWER STEERING ASSIST FAULT. I TOOK IT TO THE CAR DEALERSHIP WHERE I HAD PURCHASED MY CAR AND THEY SAID IT WAS THE ELECTRIC POWER STEERING GEAR AND I HAD RESEARCHED THAT SOME PREVIOUS CARS HAD BEEN RECALLED FOR THAT EXACT PROBLEM.
#11091256 |
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE WARNING INDICATOR ILLUMINATED FOR THE COOLANT TEMPERATURE, WHICH WAS INCREASING. THE VEHICLE FAILED TO ACCELERATE ABOVE 5 MPH. THE CONTACT STATED THAT THE ENGINE WAS TURNED OFF AND RESTARTED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER (HOLLINGSWORTH RICHARDS FORD, 778 FLORIDA BLVD, BATON ROUGE, LA 70806, (225) 927-5555) WHERE IT WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNSURE IF THE REMEDY CAUSED THE FAILURES BECAUSE THE VEHICLE HAD NO FAILURES PRIOR TO THE RECALL REMEDY. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS INCLUDED IN EXTENDED WARRANTY CAMPAIGN NUMBER: 14N02 (ABS VEHICLE SPEED SIGNAL RELATED COMMUNICATION LOSS THAT DISABLES OBDII SYSTEM MONITORS). THE CONTACT STATED THAT THE VEHICLE HAD BEEN AT THE DEALER FOR OVER A WEEK WITHOUT DIAGNOSTIC TESTING OR REPAIRS. THE...
#11083461 |
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD, BUT IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO VILLA FORD (2550 N TUSTIN ST, ORANGE, CA 92865, (714) 637-8222) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
#11082111 | Fire
ON MARCH 26TH, 2018 AT APPROXIMATELY 10:40PM MY 2013 FORD FUSION (VIN #[XXX]) CAUGHT FIRE UNDERNEATH THE ENGINE COMPARTMENT. THIS OCCURRED AFTER APPROXIMATELY A 5 MINUTE DRIVE. THE CAR WAS PARKED FOR OVER 5 HOURS AND ON MY RIDE HOME A LIGHT APPEARED ON THE DASH SHOWING COOLANT/ENGINE OVERHEATING AND SMOKE BEGAN TO APPEAR FROM THE HOOD (THIS OCCURRED AS I ENTERED ONTO THE HIGHWAY AT APPROXIMATELY 60MPH). I WAS ABLE TO EXIT THE HIGHWAY SLOWLY AND PULL INTO A GAS STATION. THERE THE CAR CONTINUED TO SMOKE AND A PERSON THERE POINTED UNDERNEATH THE CAR WHERE THE FIRE WAS GOING. IT TOOK TWO FIRE EXTINGUISHERS TO PUT OUT THE FIRE. I BELIEVE THIS IS RELATED TO A RECALL 17S09. PRIOR TO THE FIRE, I HAD TAKEN THE VEHICLE IN TWICE TO FIX THIS ISSUE. ON 6/22/17 I TOOK THE VEHICLE INTO CARMAX TO HAVE THE COOLANT TEMP SENSOR REPLACED...
#11078568 |
TAKEN CAR TO THE DEALERSHIP THREE TIMES TO HAVE THE ACM REPLACED WHICH CONTROLS THE RADIO AND THE "MY FORD SYNC" AND HAS CONTINUED TO BURN OUT DESPITE SYSTEM CHECKS BY DEALERSHIP. THE RADIO WILL WORK FOR ABOUT FOUR DAYS AFTER REPLACED THEN FAIL AGAIN.
#11073478 |
CHECK ENGINE LIGHT CAME ON. USED CODE CHECKER TO INVESTIGATE AND CAME UP WITH CODE P144C. ENDED UP HAVING TO DO WITH THE CANISTER PURGE VALVE AND IT HAD TO BE REPLACED. COST - $326.04 REPAIRS COMPLETED AT WRAY FORD, 2851 BENTON ROAD, BOSSIER CITY, LA 318-686-7300, INVOICE NUMBER FOCS245906 ON 21 DEC 2016 SECOND ITEM: PROBLEM WITH START/STOP BUTTON. THE WRENCH ON THE DASH WOULD LIGHT UP. ONLY THING I COULD FIND OUT WAS LOOK IN THE MANUAL, WHICH SHOWED AND TOLD ME NOTHING. CAR WOULD JUST ARBITRARILY SHUT DOWN WHILE DRIVING !!! ONCE THE VEHICLE WAS STOPPED, I HAD TO USE A KNIFE TO PULL THE START/STOP BUTTON OUT AND THEN IT WOULD GENERALLY RESTART AND THE WRENCH ON THE DASH WOULD GO OFF. TOOK TO DEALERSHIP AND STATED THE IGNITION BUTTON WAS FAULTY. ORIGINALLY TAKEN TO DEALERSHIP ON 11-1-2017 AND THEY DID NOT HAVE A REPLACEMENT PART,...
#11061399 |
TL* THE CONTACT OWNS A 2013 FORD FUSION. DURING WEATHER CHANGES, THE ELECTRONIC VENT FUNCTION FAILED TO WORK EACH YEAR. THE DEALER WAS NOT NOTIFIED. AN INDEPENDENT MECHANIC REPLACED THE PIG WIRING, RESISTOR, AND BLOWER MOTOR FOUR TIMES, BUT THE FAILURE CONTINUED. THE WINDSHIELD FAILED TO DEFROST, THE VENT CONTROLS FAILED TO FUNCTION FOR THE HEAT, AND THE CONTACT HAD A LOSS OF VISIBILITY AND ELECTRONIC FUNCTION TO WARM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TT *TR
#11056874 |
WHEN KEYS ARE LEFT IN CAR IT DRAINS THE BATTERY. CAR WAS PARKED IN GARAGE.12
#11055611 |
MY 2013 FORD FUSION HAS A PROBLEM EVERY TIME I REFUEL IT. 1) IT DOES NOT TURN ON WHEN I FINISHED PUMPING GAS, I HAVE TO KEEP TRYING TO TURN IT ON AND OR STEP ON GAS PEDDLE FOR IT TO TURN ON, ALSO I HAVE TO HAVE MY AC OFF CAUSE I GET THIS HORRIBLE SMELL AND AT ONE POINT SAW FUMES COMING OUT FROM MY AIR VENTS WHICH I THEN SUDDENLY TURN OFF THE AC BUT MY VEHICLE HAD ALSO TURNED OFF BY IT SELF. 2) IT HAS TURNED OFF TWICE WHILE I DRIVE OFF FROM THE GAS STATION, ON THE SAFE SIDE IT TURNED OFF BEFORE I EVEN MADE IT TO THE STREET/ROAD. I THEN HAD A RECALL ON IT AND TOOK IT FOR SERVICE FOR SOMETHING INVOLVING THE DOOR HANDLES AT THAT TIME I REPORTED MY PROBLEM TO A FORD MECHANIC/PERSONNEL AND THE GENTLE MEN ADVISED...
#11047018 | Fire
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED SEVERAL TIMES. THE CONTACT STATED THAT THE VEHICLE KEPT OVERHEATING AND WAS SLOW TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE REPLACED AND RECOMMENDED THAT THE VEHICLE BE TOWED TO THE DEALER. THE DEALER (COUNTRY FORD, 95 GOODMAN RD E, SOUTHAVEN, MS 38671, (662) 349-4300) MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS NOT INFORMED THAT THE RECALL NEEDED TO BE COMPLETED. THE DEALER REPLACED THE COMPUTER AND DID NOT MENTION ANYTHING ABOUT NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS AND SEAT BELTS), 15V246000 (LATCHES/LOCKS/LINKAGES), AND 16V875000 (SEAT BELTS). IN ADDITION, THE DEALER MADE NO MENTION OF THE MANUFACTURER SERVICE CAMPAIGN (15R01) FOR THE EPS MOTOR BOLTS - REGIONAL AND (14N02) FOR THE...
#11044810 |
ON WAY TO WORK I ON THE MORNING OF 10-12-17 GOING ABOUT 75MPH ON INTERSTATE AND ALL THE SUDDEN THERE WAS A DING AND FLASH OF RED (CHECK ENGINE LIGHT) ON THE DASHBOARD STATING ENGINE OVERHEATING AND ENGINE SHUT DOWN AND CAR BASICALLY WENT INTO NEUTRAL. I LOST ALL POWER, RADIO, LIGHTS ETC. WITH THE MOMENTUM I HAD BUILT UP GOING 75 I WAS ABLE TO MAKE IT ACROSS THE 4 LANES TO THE SHOULDER. AN OHIO STATE TROOPER STOPPED TO ASSIST AND WAS DUMB FOUNDED WHEN HE SAY THERE WAS NO POWER, THE CAR WOULD NOT TURN ON. I CALLED THE DEALERSHIP SPOKE WITH JAY AND ADVISED THAT CAR WAS BEING TOWED IN. SERVICE DEPARTMENT AT FORD IS STATING THAT IT'S A SAFETY FEATURE TO STOP FIRE FROM HAPPENING, BUT HONESTLY HOW SAFE IS TO HAVE THE ENGINE AND ALL ELECTRICAL POWER COMPLETELY SHUT DOWN ON INTERSTATE. IT WAS...
#11029872 | Fire
THE VEHICLE WAS STARTED AND WAS NO MORE THAN 10 MINUTES FROM OUR HOUSE WHEN IT STARTED SMOKING WHILE BEING DRIVEN TO WORK. WITHIN A MINUTE THE CHECK ENGINE LIGHT CAME ON, WITHIN ANOTHER MINUTE THE CAR LOST POWER. THE GAS PEDAL WOULDN'T WORK, ETC ETC. WE WERE ABLE TO COAST INTO A SIDE STREET AND EXIT THE VEHICLE. WITHIN A MINUTE OF THAT HAPPENING IT BURST INTO FLAMES AND WAS COMPLETELY ENGULFED AND DESTROYED.
#11029897 | Fire
TAKATA RECALL MY CAR CAUGHT FIRE AND BURNED. THE FIRE STARTED WHILE DRIVING BUT I WAS UNAWARE. I JUST KEPT SMELLING POPCORN SMELL. I THEN GOT TO MY DESTINATION , PARKED THE CAR 5 MIN. LATER THE FIRE DEPARTMENT CAME IN AND ASKED IF ANY WAS DRIVING A WHITE FORD FUSION. IT'S WAS BBOT QUIT 2 YEARS OLD AND HAD LESS THEN 50 K MILES.
#11025242 |
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO LONG-LEWIS FORD LINCOLN (2551 JOHN HAWKINS PKWY IN HOOVER, AL) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE WAS REMEDIED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE BATTERY WAS REPLACED ON THREE OTHER OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
#11021623 |
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS STARTED, THE AIR CONDITIONER AND POWER WINDOWS FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE WEATHER WAS EXTREMELY HOT. THE CONTACT CALLED AKINS FORD AT (800) 282-7872 (LOCATED AT 220 W MAY ST, WINDER, GA 30680) WHERE THE DEALER STATED THAT THE WARRANTY ENHANCEMENT ON THE ABS WAS FAILING, AND COULD POSSIBLY BE THE CAUSE OF THE FAILURE. THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,600.
#11006807 | Crash
ELECTRONIC THROTTLE BODY MALFUNCTION, CAR WAS PARKED IN A PARKING LOT AND AFTER RETURNING TO MY CAR I STARTED IT AND PUT IT INTO DRIVE, AS SOON AS I LET OF THE BRAKE AND TOUCHED THE GAS PEDDLE THE CAR MAXED OUT IN RPM AND THE CAR ACCELERATED ON ITS OWN EVEN AFTER PUSHING ON THE BRAKE RESULTING CRASHING INTO A LIGHT POLE.
#11000456 |
VEHICLE WAS PARKED (OUT OF TOWN WEEKEND) WHEN STARTING UP TO GO HOME IT TOTALLY SHUT DOWN, LIGHT CAME STATING SOMETHING ABOUT COOLANT TEMPERATURE AND I HAD NO POWER WHAT SO EVER. GOT TOWED TO FORD, ONLY HAD VEHICLE SINCE FEB. 2017, SAUDERED AND RECONNECTED SOME WIRING THAT THEY SAID WAS CHEWED BY SOME CRITTER, I.E. MOUSE. $360. LATER. AFTER DOING MY OWN RESEARCH I SEE WIRING IS BEING BEING COVERED IN SOME SOY COATING AND SEATS ARE MADE WITH OTHER PRODUCTS THAT CAN LURE CRITTERS. I DON'T UNDERSTAND AND FEEL WHY SHOULD I PAY THAT OUT OF POCKET.
#10981558 |
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT HEARD AN ABNORMAL NOISE WHILE DRIVING THE VEHICLE. THE DEALER REPLACED THE BATTERY, BUT IT FAILED TO CORRECT THE NOISE. WHILE MAKING A TURN, THERE WAS A SUDDEN LOSS OF POWER AND A WARNING INDICATOR RANDOMLY ILLUMINATED FOR RUN POWER AND THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT HAD TO RESTART THE VEHICLE A FEW TIMES DUE TO THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN SERVICE CAMPAIGN NUMBER: 14N02 TO ADDRESS THE PCM REPROGRAMMING. THE VEHICLE WAS TOWED TO A DEALER AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
#10981338 |
WHEN THE CAR IS TURNED ON, THE CAR FLASHES THE "CHECK CHARGING SYSTEM" MESSAGE ONCE THE CAR STARTS MOVING. WITH OK PRESSED, THE BATTERY WARNING LIGHT REMAINS ILLUMINATED. AS I DRIVE, THE VEHICLE MAY: ILLUMINATE THE AIRBAG WARNING LIGHT - HAVE ALL RADIO FUNCTIONS STOP OPERATING - HAVE THE EXTERNAL TEMPERATURE GAUGE READ ABNORMAL NUMBERS - ANY OR ALL OF THE ABOVE. THE PROCESS DISAPPEARS WHEN THE CARS STOPS, AND MAY OR MAY NOT APPEAR MORE THAN ONCE IN A DAY. THE CAR DRIVES NORMALLY, AND 2 TRIPS TO THE FORD REPAIR SHOP TO REPLACE PARTS (INCLUDING THE ALTERNATOR) HAVE NOT IDENTIFIED ANY PROBLEM WITH THE BATTERY OR CHANGED THE BEHAVIOR OF THE CAR. THERE IS OBVIOUSLY SOME KIND OF ELECTRONIC MALFUNCTION, AND I AM NOT SURE ABOUT THE FIRE HAZARD OR SAFETY OF OPERATING A CAR WHOSE COMPUTERS SEEM TO BE MALFUNCTIONING CONSISTENTLY. I HAVE PICTURES OF MULTIPLE INCIDENTS...
#10970366 | Fire
ON FEBRUARY 5, 2017 THE ENGINE OF MY 2013 FORD FUSION CAUGHT ON FIRE. THE CAR BEGAN TO SMOKE FROM UNDER THE HOOD WHILE THE CAR WAS IN MOTION. I STOPPED AND OPENED THE HOOD TO INSPECT AND THE ENGINE WAS ALREADY IN FLAMES. THE FIRE SPREAD RAPIDLY AND THE FIRE DEPARTMENT HAD TO BE CALLED TO EXTINGUISH THE BLAZE. MY SON AND I WERE BARELY ABLE TO ESCAPE UNHARMED. I CONTACTED FORD ON SEVERAL OCCASIONS AND THEY HAVE BEEN UNWILLING ASSIST. THEY CLOSED MY ORIGINAL CLAIM WITHOUT ADDRESSING THE ISSUE. I ALSO ASKED IF THERE WERE ANY RECALLS RELATED TO ENGINE FIRES AND THEY STATE NO. I FEEL I AM UNABLE TO GET ANY ATTENTION TO THIS MATTER THAT PUT BOTH MINE AND MY SON'S LIVES IN DANGER AND ALSO DESTROYED THE SIZEABLE INVESTMENT I MADE INTO THE PURCHASE OF A BRAND NEW VEHICLE. PLEASE ASSIST!
#10969840 | Fire
CAR STARTED ON FIRE WHILE DRIVING ON THE HIGHWAY GOING HOME FOR NO REASON LUCKY TO GET OUT

Other 2013 FORD FUSION Problem Areas

Steering 376 complaints Engine 373 complaints Power Train 269 complaints Unknown Or Other 178 complaints Structurebody 149 complaints Fuelpropulsion System 118 complaints Air Bags 100 complaints Seat Belts 98 complaints Engine And Engine Cooling 69 complaints Latcheslockslinkagesdoorslatch 52 complaints Service Brakes 50 complaints Vehicle Speed Control 38 complaints Latcheslockslinkages 33 complaints Exterior Lighting 28 complaints Wheels 28 complaints Seats 27 complaints Electronic Stability Control Esc 24 complaints Visibilitywiper 23 complaints Service Brakes Hydraulic 17 complaints Fuel System Gasoline 15 complaints Structurebodydoor 11 complaints Suspension 10 complaints Back Over Prevention 5 complaints Equipment Adaptivemobility 5 complaints Lane Departure Assist 5 complaints Power Trainautomatic Transmission 5 complaints Tires 4 complaints Traction Control System 4 complaints Wheelslugsnutsboltsstuds 4 complaints Steeringrack And Pinion 3 complaints Vehicle Speed Controlaccelerator Pedal 3 complaints Visibilitypower Window Devices And Controls 3 complaints Firerelated 2 complaints Forward Collision Avoidance Automatic Emergency Braking 2 complaints Forward Collision Avoidance Warnings 2 complaints Fuel System Gasolinedeliveryfuel Pump 2 complaints Fuel System Gasolinestorageevaporative Emissionscanister 2 complaints Power Trainautomatic Transmissioninternalbearingsbushings 2 complaints Steeringelectric Power Assist System 2 complaints Steeringhydraulic Power Assistpower Steering Fluid 2 complaints Visibility 2 complaints Back Over Prevention Rearview System Braking 1 complaint Electrical Systeminstrument Panelspeedometerodometer 1 complaint Electrical Systemsoftware 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 1 complaint Equipment 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Exterior Lightingheadlights 1 complaint Exterior Lightingturn Signal 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Fuel System Gasolinedeliveryfuel Pumpcontroldrive Module 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Interior Lighting 1 complaint Lane Departure Blind Spot Detection 1 complaint Latcheslockslinkageshoodlatch 1 complaint Latcheslockslinkagestrunk Lidlatch 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Power Trainautomatic Transmissioninternalgears 1 complaint Power Trainautomatic Transmissionlever And Linkagefloor Shift 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Trainmanual Transmissionfloor Shift Assembly 1 complaint Seat Beltsfront 1 complaint Seat Beltspretensioner 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Steeringcritical Fasteners 1 complaint Steeringlinkages 1 complaint Structure 1 complaint Structurebodyhatchbackliftgate 1 complaint Structurebodyhoodhinge And Attachments 1 complaint Suspensionrearshock Absorber 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Vehicle Speed Controlcruise Control 1 complaint
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