NHTSA Complaint #11055611 — 2013 FORD FUSION

MY 2013 FORD FUSION HAS A PROBLEM EVERY TIME I REFUEL IT. 1) IT DOES NOT TURN ON WHEN I FINISHED PUMPING GAS, I HAVE TO KEEP TRYING TO TURN IT ON AND OR STEP ON GAS PEDDLE FOR IT TO TURN ON, ALSO I HAVE TO HAVE MY AC OFF CAUSE I GET THIS HORRIBLE SMELL AND AT ONE POINT SAW FUMES COMING OUT FROM MY AIR VENTS WHICH I THEN SUDDENLY TURN OFF THE AC BUT MY VEHICLE HAD ALSO TURNED OFF BY IT SELF. 2) IT HAS TURNED OFF TWICE WHILE I DRIVE OFF FROM THE GAS STATION, ON THE SAFE SIDE IT TURNED OFF BEFORE I EVEN MADE IT TO THE STREET/ROAD. I THEN HAD A RECALL ON IT AND TOOK IT FOR SERVICE FOR SOMETHING INVOLVING THE DOOR HANDLES AT THAT TIME I REPORTED MY PROBLEM TO A FORD MECHANIC/PERSONNEL AND THE GENTLE MEN ADVISED ME HE WILL NOT BE REPLACING THE PROBLEM SINCE IT WAS NOT ON THE RECALL AND IT WOULD HAVE TO BE PAYED FROM MY POCKET, WHICH I DONT HAVE THE BUDGET FOR IT, AND 3) WHILE I WAS DRIVING HOME FROM WORK ABOUT A 15 MILE DRIVE FROM NEIGHBORING CITY, MY VEHICLE HAD LOST POWER AND STARTED SLOWING DOWN AT WHICH POINT I REALIZED IT HAD TURNED OFF ON THE HIGHWAY AT SPEED OF 50-60MPHS WHILE MY SHIFT WAS IN DRIVE AND MY KEY WAS TURNED IN THE ON POSITION. THIS WAS AT NIGHT TIME SINCE I WORK THE AFTERNOON I THEN SLOWED DOWN TO THE SHOULDER OF THE HIGHWAY AND TURNED IT BACK ON WITH OUT A PROBLEM, THE FOLLOWING DAY IT DID NOT DO THE SAME THING AND AS OF 12/19/2017, I HAVE SEEN REPORT OF THE FORD EXPLORER WITH SIMILARITIES OF THE SMELL BUT DID NOT FIND OF THE FORD FUSION WHICH I WOULD LIKE TO REPORT THIS ISSUE.