2012 FORD FUSION Steering Problems

1,420 NHTSA complaints on file

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All Steering Complaints — Page 13

#11245386 |
DRIVING DOWN THE ROAD AT 20 TO 30 MPH ADVANCETRAC LIGHT ON THE DASH AND I LOST POWER STEERING.
#11244895 |
POWER STEERING ASSIST FAULT. SEE A RECALL FROM 2015 ON 400K+ CARS BUT MINE WASNT ONE OF THEM. IM ALSO HAVING THIS PROBLEM. TRIGGERS WHEN TURNING CAR ON. RESETS WHEN TURNING CAR OFF AND ON AGAIN.
#11243857 |
WAS DRIVING ON MY WAY HOME AND THE ALL THE SUDDEN THE STEERING WENT OUT. WAS HARD TO TURN EVEN IN MOTION.
#11243572 |
LOSS OF POWER STEERING. LIGHTS FLICKERED WHILE DRIVING 35 MPH, THEN SERVICE ADVANCE TRAC AND SERVICE POWER STEERING MESSAGE CAME ACROSS DASHBOARD. DROVE HOME AND TURNED OFF THE VEHICLE AND WHEN I TURNED THE VEHICLE BACK ON SAME MESSAGES APPEARED AND STEERING WHEEL IS TOO HARD TO TURN THEREFORE UNABLE TO DRIVE.
#11243725 | Crash
DRIVING DOWN THE HIGHWAY IN MY 2012 FORD FUSION AT 55 MILES AN HOUR ON HWY 10 AND THE CAR SUDDENLY JERKED TO THE RIGHT AND LOST POWER STEERING HAD TO DITCH IT BECAUSE I WAS UNABLE TO STEER IT OFF THE ROAD SAFELY. I WAS VERY UPSET BECAUSE I HAD MY GRAND DAUGHTER IN THE VEHICLE WITH ME AND IT SCARED US BOTH.
#11243250 |
I WAS DRIVING AND MY POWER STEERING WENT OUT I ALMOST LOST CONTROL IT IS STILL OUT AND EVERY PART STORE I GO TO SHOWS ME THERE IS A RECALL AND ITS HURTING ME TO DRIVE BUT THIS IS THE ONLY TRANSPORTATION I HAVE FOR ME AND MY KIDS I CALLED FORD TO FIX THIS BUT THEY WOULD NOT AND ITS GOING TO COST ME $2,000 TO HAVE IT REPAIRED THE MONEY THAT I DON'T HAVE
#11243040 |
POWER STEERING ASSIST IS LOST INSTANTLY AND STEERING WHEEL DIFFICULT TO MOVE BUT STILL POSSIBLE. SERVICE ENGINE SOON LIGHT COME ON BUT NO OTHER INDICATIONS. AFTER OVER NIGHT THE PROBLEM IS FIXED ONLY TO RETURN LATER.
#11242481 |
DRIVING DOWN I35 AT 75 MPH ADVANCE TRACE CAME ON AND LOST STEERING AS IT TOOK IT TO THE NEAREST DEALER AND SAID RACKANDPINION NEED REPLACED TO GET SYSTEM TO TALK NO STEERING ON VECHEL I SEE RECALL ON THIS BUT DEALER SAYS IT IS NOT AND I MUST FILE A COMPLAINT ON FORD I ORDER TO GET IT FIXED WITH OUT PAYING 2600 FOR REPAIR
#11242249 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH, THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER INTO A FUEL STATION AND APPLIED AIR TO THE FRONT PASSENGER TIRE. UPON RESTARTING THE VEHICLE, THE POWER STEERING COMPLETELY FAILED WITHOUT WARNING, AND "SERVICE POWER STEERING NOW" APPEARED ON THE INSTRUMENT PANEL. IN ADDITION, THE SERVICE AUTO TRACK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO VILLAGE FORD (23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900). THE DEALER DIAGNOSED THAT THE POWER STEERING FAILED AND THE STEERING COLUMN NEEDED REPLACEMENT. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT STATED THAT THE FAILURE WAS LINKED TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000.
#11242140 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE FAILURE CODES: C1277 (STEERING ANGLE) AND C1963 (STABILITY CONTROL POWER STEERING GEAR) WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED CASE NUMBER: CAS22322065 AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 39,713.
#11241686 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE "POWER STEERING ASSIST FAULT" MESSAGE APPEARED ON THE MESSAGE CENTER. THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ON JULY 31, 2019 BY AN INDEPENDENT MECHANIC REGARDING THE STEERING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,500. THE VIN WAS UNAVAILABLE.
#11241712 |
TAKATA RECALL POWER STEERING IS GROWING OUT. COMES BACK WHEN YOU TURN THE CAR OFF BUT THEN GOES BACK OUT WHEN TRYING TO PUT THE CAR IN MOTION
#11241720 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AND/OR MAKING TURNS AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE ADVANCETRAC WARNING INDICATOR AND "SERVICE POWER STEERING NOW" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 240,295.
#11240872 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE CONTACT'S SON WAS DRIVING THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED. HE WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT POWER STEERING ABILITY. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000.
#11240925 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 50 MPH, THE STEERING WHEEL SEIZED AND THE ELECTRONIC POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PITTSVILLE FORD (7155 FRIENDSHIP RD, PITTSVILLE, MD 21850, (877) 760-5870) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS22237575. THE CONTACT WAS INFORMED THAT THE WARRANTIES HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
#11240419 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT LOW OR HIGH SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. ALSO, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT SHE WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT POWER STEERING ABILITY. THE FAILURE RECURRED FOUR TIMES. THE CONTACT CALLED RUSS MILNE FORD (24777 HALL RD, MACOMB, MI 48042, (888) 875-0668) AND SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
#11234981 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. ALSO, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT DROVE HOME WITHOUT POWER STEERING ABILITY. THE CONTACT CALLED FORD OF MONROEVILLE (3696 WILLIAM PENN HWY, MONROEVILLE, PA 15146, (412) 856-0600) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *AS THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE OWNER'S COST AND WANTS TO BE REIMBURSED FOR THE REPAIRS. *TR
#11234889 |
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE LOST POWER STEERING ABILITY AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND THE FAILURE RECURRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.
#11234031 |
'TAKATA RECALL' I WAS DRIVING ON A CITY STREET APPROX. 40MPH WHEN ALL OF THE SUDDEN LIGHTS AND SOUNDS ON DASH BOARD WENT OFF STATING SERVICE POWER STEERING AND SERVICE ADVANCE AUTO TRAC AFTER PULLING OVER TURNING THE CAR OFF THEN BACK ON YOU NO LONGER COULD STEER OR DRIVE THE CAR.
#11234053 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 92,708.
#11234151 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND THE STEERING WHEEL COULD NOT BE TURNED. THE VEHICLE HAD TO BE LEFT AT THE SCENE OF THE FAILURE. ALSO, 'SERVICE POWER STEERING' APPEARED ON THE INSTRUMENT PANEL. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE'S WARRANTY WAS EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 151,000. THE VIN WAS INVALID.
#11233203 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING LOST POWER AND THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD FRISCO (972-763-5523, LOCATED AT 6850 HWY 121, FRISCO, TX 75034) AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED IT AND RESET AN UNKNOWN CODE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 100,800.
#11232087 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING STOPPED FUNCTIONING WHEN THE AIR PRESSURE IN THE TIRES WAS LOW. IN ADDITION, THE POWER STEERING BECAME DIFFICULT TO TURN AND THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. CRAIN FORD OF JACKSONVILLE (1800 SCHOOL DR, JACKSONVILLE, AR 72076, (501) 436-4950) WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 115,000.
#11231262 |
POWER STEERING ASSIST MESSAGE APPEARED ON DISPLAY. CHECKED MANUAL. SAID TO TURN OFF AND RESTART. DID THAT AND IT DISAPPEARED. IT CONTINUE TO HAPPEN MORE FREQUENTLY. TOOK IT TO FORD DEALER. YES THERE WAS A RECALL ON THE POWER STEERING CONTROL MODULE. (15S18). THIS RECALL IS ONLY GOOD FOR 10 YEARS OR 150,000 MILES. MY VEHICLE HAS 152,000 MILES. SAID I DID NOT QUALIFY FOR RECALL. CALLED FORD CUSTOMER SERVICE AND WAS TOLD THERE WAS A PROGRAM (15N01) UPDATE AND DEALER WOULD NEED TO SUBMIT APPROVAL REQUEST. DID THESE STEPS AND DEALER SAID IT WAS DENIED SO TO FIX PROBLEM I WILL NEED TO ASSUME THE COST MYSELF.
#11231383 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING IN REVERSE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AN UNKNOWN MESSAGE DISPLAYED ON THE INSTRUMENT PANEL REGARDING THE POWER STEERING. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT CALLED SARASOTA FORD (LOCATED AT 707 S WASHINGTON BLVD, SARASOTA, FL 34236, (888) 349-4989) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
#11230216 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO TURN AND THE POWER STEERING FAULT INDICATOR ILLUMINATED. THE CONTACT CALLED SAMES MOTOR COMPANY (6001 SAN DARIO AVE, LAREDO, TX 78041) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 60,000.
#11228891 |
WHEN I PURCHASED MY VEHICLE IT HAD NO RECALLS THAT I WAS AWARE BECAUSE I WAS TOLD A VEHICLE CAN'T BE SOLD WITH A RECALL. I BEGAN HAVING PROBLEMS WITH THE POWER STEERING AND THE STEERING WHEN IT RAINS HAD TO PULL OVER BECAUSE THE CAR STARTED TO TAIL SPIN I WAS VERY SCARED THE VEHICLE BEGAN TO FISH TAIL AND BECAUSE OF THE POWER STEERING PROBLEM HAD MINIMAL CONTROL.THIS IS A VERY EXPENSIVE REPAIR WHICH SHOULD NOT BE PASTED ON TO THERE CUSTOMERS.I WAS TOLD BY FORD THEY CAN'T HELP ME.I AM THE NEW OWNER SO FORD SHOULD FIX MY PROBLEMS WITH THIS CAR.IT IS A SAFETY
#11228685 |
POWER STEERING SUDDENLY STOPPED WORKING. IT STARTED WHEN THE CAR WAS TURNED ON AND WOULD SAY "POWER STEERING FAULT" AND IF I RESTARTED THE CAR IT WOULD GO AWAY. IT WOULD WORK ON AND OFF. IT EVENTUALLY STOPPED WORKING ALTOGETHER.
#11222943 |
FORD 2012 FUSION SEL POWER STEERING CONTROL MODULE FAILURE: AFTER RECEIVING FORD RECALL NOTICE 15S18 REGARDING THE POWER STEERING CONTROL MODULE, I RETURNED MY CAR TO THE LOCAL FORD DEALERSHIP ON 08/06/15 TO HAVE THE RECALL COMPLIED WITH. AFTER COMPLETION OF THE RECALL, THE SERVICE RECEIPT NOTED NO REPLACEMENT PARTS WERE INSTALLED, ONLY A "REPROGRAM OF THE POWER STEERING CONTROL MODULE". NOW IN JUNE 2019, THE CAR HAS DISPLAYED A "POWER STEERING ASSIST" FAULT ON THE INSTRUMENT CLUSTER 4 TIMES WITHIN THE LAST 6 DAYS. THE FAULT CODE DID EXTINGUISH AFTER TURNING THE IGNITION TO "OFF" AND RESTARTING THE CAR. THIS HAPPENED TWICE WHEN THE CAR WAS COLD AFTER SITTING AND BACKING UP FROM A PARKING SPACE, ONCE AFTER THE CAR WAS DRIVEN, BUT AFTER STARTUP AND ENGAGING "DRIVE", AND AGAIN HOT WHEN BACKING OUT OF A PARKING SPOT. TODAY I DROVE THE SUBJECT CAR TO THE LOCAL DEALERSHIP AND...
#11222207 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE RIGHT AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS RESTARTED AND WAS TOWED TO WALTERBORO FORD (LOCATED AT 902 BELLS HWY, WALTERBORO, SC 29488, (843) 549-5581) TO BE DIAGNOSED. THE RESULTS WERE UNKNOWN AT THIS TIME. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 215,000.
#11221901 |
STEERING LOCKED UP WHILE DRIVING, TOOK INTO DEALERSHIP SAID IT WAS THE CONTROL ARMS 2 WEEKS LATER SAME THING HAPPENED, STEERING LOCKED UP
#11221061 | Crash
MY WIFE WAS DRIVING THIS VEHICLE TURNING A CURB. THE POWER STEERING FAILED CAUSING MY WIFE TO HIT THE CURB CAUSING SIGNIFICANT SUSPENSION AND BODY DAMAGE TO MY VEHICLE. THERE IS A RECALL ON THE 2012 FORD FUSION FOR THIS MATTER BUT FORD CLAIMS THAT MY VIN# IS NOT INCLUDED. PLEASE INVESTIGATE BECAUSE SOMEONE COULD LOSE THEIR LIFE IN THE NEXT INCIDENT.
#11220397 |
THERE WAS A RECALL FOR THE POWER STEERING ASSIST AND IT WAS Y TAKEN IN FOR SERVICE LAST YEAR AND TODAY THE POWER STEERING ASSIST CAME ON TWICE AND I LOST ALL POWER STEERING WHILE DRIVING THE VEHICLE THANK GOODNESS I WANT GOING TO FAST AND WAS ABLE TO PULL THE VEHICLE OVER AND SHUT IT OFF AND BACK ON AND IT WAS WORKING AGAIN. THIS HAD HAPPENED A FEW MONTHS AGO AS WELL.
#11218868 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE CONTACT WAS ADDING AIR TO ONE OF THE TIRES ON THE VEHICLE, THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" MESSAGES APPEARED ON THE INSTRUMENT PANEL. ALSO, THE STEERING ABILITY BECAME DIFFICULT WHILE DRIVING TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
#11218911 |
ELECTRIC POWER ASSIST STEERING SEIZED UP AND ALMOST IMPOSSIBLE TO TURN WHEN AT A STOP, HARDER TO TURN THAN MANUAL STEERING. THERE IS A RECALL FOR THIS: FORD # 15S18, NHTSA # 15V340000 BUT UPON CONTACTING LOCAL DEALERSHIP AND FORD THEY SAY MY VEHICLE IS NOT IN THAT RECALL, UNSURE OF HOW IT ISN'T BECAUSE IT IS IN THE DATE PERIOD AND MANUFACTURED AT HERMOSILLO, MEXICO.
#11218913 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PRINCE FORD OF DOUGLAS (109 WESTGREEN RD, DOUGLAS, GA 31533, (912) 384-2600) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
#11218786 |
I WAS DRIVING OUT OF A GAS STATION AFTER FILLING MY TIRES AND AS I WAS DRIVING THE POWER STEERING WENT OUT ON THE CAR AND ERROR MESSAGES CAME UP ON THE DASH. " SERVICE POWER STEERING NOW" THEN ANOTHER ONE AFTER THAT " ADVANCTRAC (FORGOT THE REST). I TOOK IT TO TWO CAR REPAIR PLACES AND IT SAYS ITS A RECALL. I LOOKED UP THE RECALL AND IT WAS EXACTLY THE SAME THING THAT WAS HAPPENING. I THEN CALLED FORD MAIN NUMBER AND FOUND OUT THAT MY CAR WAS MADE IN THE SAME FACTORY AS THE OTHER CARS BEING RECALLED BUT BECASUE MINE WAS OUTSIDE OF THE RECALL DATES THEY CAN'T DO ANYTHING ABOUT IT. MY FRIEND WHO WORKS AT A DEALERSHIP RAN A DIAGNOSTIC SCAN AND THE ALIGNMENT SENSOR IN THE STEERING COLUMN US RUNNING AN ERROR. I CAN'T AFFORD THE COST OF THIS FIX. WHEN WHAT IS...
#11218638 |
STEERING WENT OUT FORD PUT IN NEW STEERING THAT WENT OUT 2 DAYS LATER FORD SAID IT WAS NOT A RECALL ISSUE NOW I HAVE TO BRING CAR BACK MONDAY 6/10/2019 I DID RESEARCH AND FOUND OUT THERE COULD BE THERMAL ISSUES THAT FORD IS HIDING WITH HEAT SHIELDS SAID WHEN THE CAR FLASHES STEERING PROBLEM IT WENT OUT ABOUT 15 MIN LATER I WAS PARKED AT STORE AND STARTED CAR NO STEERING DROVE 100 FT TO AUTO SHOP THEY REINSTATED AND TOLD BE TO BRING TO FORD FOR POSSIBLE RECALL
#11218268 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE, BUT THERE WAS NO POWER STEERING ABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED PLAZA FORD (1701 BELAIR RD, BEL AIR, MD 21014, (410) 838-3100) AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2015 PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
#11218330 |
NOTE: MILEAGE ON VEHICLE APPROXIMATELY 106,000 MILES. CAR REGULARLY SERVICED AND WELL MAINTAINED. WENT TO THE STORE IN THE VEHICLE. UPON GETTING BACK IN THE VEHICLE IT DID NOT WANT TO TURN ON. AFTER A WHILE THE VEHICLE DID TURN ON AND AS I WAS PUTTING THE VEHICLE IN REVERSE WHILE IN THE PARKING LOT, AND A BUNCH OF ERROR MALFUNCTION MESSAGES/CODES APPEARED ON THE DASH UPON DRIVING. THE STEERING WHEEL BECAME HARD TO/ WOULD NOT TURN UPON DRIVING. I WAS ABLE TO MOVE THE VEHICLE OUT OF HARMS WAY. THIS IS A MAJOR SAFETY ISSUE AND COULD QUITE POSSIBLY HARM/KILL LIVES. THIS VEHICLE HAS HAS NO SERVICE ISSUES AND I HAD NO WARNING.
#11217138 |
POWER STEERING MAKES A SCRAPING NOISE WHEN YOU TURN THE STEERING WHEEL. SOMETIMES IT GETS HARDER TO TURN AND THERE ARE NOISES ASSOCIATED WITH IT. IT HAS HAPPENED TO ME WHILE STATIONARY AND WHILE DRIVING WHEN TURNING. I AM AFRAID THAT POWER STEERING WILL FAIL ON THAT CAR LEAVING ME ON THE SIDE OF THE ROAD OR EVEN PUT ME AT RISK FOR AN ACCIDENT.
#11210559 |
WHEN I STARTED MY 2012 FORD FUSION AS NORMAL, THE POWER STEERING DIDN'T WORK AND THE WARNING LIGHTS "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" APPEARED ON MY DASH BOARD. I HAVE HAD THE RECALL WORK DONE PREVIOUSLY BUT APPARENTLY THE PROBLEM WAS NOT PROPERLY ADDRESSED AS I HAVE THE SAME ISSUE OCCURRING. IS THERE ANY RECOURSE FOR OWNERS OF THIS VEHICLE OTHER THAN PAYING RIDICULOUS MONEY TO REPAIR IT MYSELF, EVEN THOUGH THIS IS CLEARLY A MANUFACTURING ERROR?!?
#11210668 |
THE "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING" WARNINGS SHOWED UP WHILE DRIVING DOWN THE INTERSTATE BUT WAS ABLE TO MAINTAIN CONTROL. AFTER TURNING OFF THE CAR AND TURNING IT BACK ON, THE POWER STEERING WARNING CHANGED TO "SERVICE POWER STEERING NOW" AND THERE WAS TOTAL LOSS OF STEERING CONTROL. THE CAR WAS TAKEN TO A FORD DEALER AND SERVICED UNDER THE RECALL 15V340000. TWO WEEKS LATER, WHILE DRIVING DOWN THE SAME INTERSTATE HIGHWAY, THE TWO SERVICE WARNINGS SHOWED UP AGAIN. LIKE THE FIRST TIME, AFTER TURNING THE CAR OFF AND ON, THERE WAS TOTAL LOSS OF STEERING CONTROL. THE CAR WAS TAKEN BACK TO THE DEALER FOR SERVICING BUT THIS TIME THE CAR'S COMPUTER APPARENTLY PRODUCED CODES OUTSIDE OF THE REALM OF THE RECALL WHILE STILL AFFECTING THE SAME SYSTEM. THE REPAIR COST FOR THE SECOND VISIT WAS ABOUT $1,500. CAR MILEAGE IS ONLY 95000.
#11210722 | Crash
HIT A DEER AND THE AIR BAG DID NOT DEPLOY. MOVING AT 45 MPH SOMETIMES ON START UP STEERING ASSIST DOESN'T COME ON - PARKED TODAY (05.29.19) ADVANCETRAC LIGHT CAME ON AND THE CAR IS MAKING GROWLING TYPE NOISES.- DRIVING PARKING LOTS AND STREETS
#11209896 |
THE POWER STEERING ASSIST ERROR MESSAGE DISPLAYED UPON STARTING MY CAR. THE NEXT DAY THE SERVICE ADVANCETRAC ERROR MESSAGE ALSO APPEARED. I DID NOT HAVE ANY PRIOR ISSUES WITH THE POWER STEERING. THE FORD DEALERSHIP STATED THAT MY PARTICULAR CAR WAS NOR UNDER RECALL, SINCE I HAVE A 3.5L MOTOR. THE ADVISES ME THAT A NEW EPAS GEAR WAS NEEDED AND THE REPAIR WAS ESTIMATED TO BE ABOUT $2000.
#11209523 |
AS I WAS DRIVING HOME FROM WORK MY STEERING WHEEL BECAME EXTREMELY HARD TO TURN CAUSING ME TO BARELY MISS RUNNING INTO THE BACK OF A 18 WHEELER. LUCKILY I WASN'T FAR FROM MY DAUGHTERS HOUSE. I MADE IT THERE BUT COULD NOT PARK. CAR HAD TO BE PUSHED STRAIGHT BACK INTO A SPOT. NOW THE STEERING WHEEL IS COMPLETELY LOCKED. CAR WILL START WILL MOVE STRAIGHT FORWARD OR BACK. CAN NOT TURN THE WHEEL AT ALL
#11208644 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE OPERATING THE VEHICLE, THE "POWER STEERING FAILURE" INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
#11208764 |
I WAS DRIVING AS NORMAL, WENT TO PICK UP MY SIBLINGS TO GO SEE OUR DAD. A COUPLE MINUTES AFTER DRIVING FROM GETTING MY SIBLINGS, MY CAR MESSAGE CENTER SAID SERVICE POWER STEERING AND SERVICE ADVANCETRAC. I WAS ABLE TO MAKE IT TO MY DESTINATION WITHOUT ANY STEERING PROBLEMS. I TURNED MY CAR OFF WHEN I GOT TO MY DAD'S AND WHEN I TURNED IT BACK ON TO LEAVE THE STEERING WHEEL WAS LOCKED AND MY MESSAGE CENTER SAID TO SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC. 3 DAYS LATER I HAVE A LOW TIRE PRESSURE WARNING.
#11208195 |
POWER STEERING RECALL- MY SON WAS DRIVING HOME WHEN HIS POWER STEERING WENT OUT. THIS WAS RECENTLY FIXED BY THE RECALL IN AUG 2017, AND IT WENT OUT AGAIN. HE NEARLY WAS HIT DUE TO THE CAR VEERING WHEN HE WAS DRIVING. THIS NEEDS ADDRESSED AND FIXED AGAIN!! HE CANNOT AFFORD TO PAY $1500+ TO GET THIS FIXED AGAIN!
#11208295 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE "SERVICE POWER STEERING NOW" MESSAGE APPEARED AND THE VEHICLE LOST POWER STEERING ABILITY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE POWER STEERING SENSOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Other 2012 FORD FUSION Problem Areas

Air Bags 404 complaints Electrical System 156 complaints Power Train 155 complaints Unknown Or Other 117 complaints Engine 111 complaints Service Brakes 102 complaints Vehicle Speed Control 85 complaints Electronic Stability Control Esc 80 complaints Structurebody 75 complaints Fuelpropulsion System 58 complaints Suspension 33 complaints Wheels 23 complaints Exterior Lighting 20 complaints Structurebodydoor 19 complaints Steeringelectric Power Assist System 16 complaints Latcheslockslinkagesdoorslatch 15 complaints Seats 10 complaints Steeringrack And Pinion 10 complaints Seat Belts 8 complaints Latcheslockslinkages 7 complaints Service Brakes Hydraulic 6 complaints Steeringhydraulic Power Assistpower Steering Fluid 6 complaints Traction Control System 6 complaints Visibilitywiper 6 complaints Wheelslugsnutsboltsstuds 6 complaints Engine And Engine Cooling 5 complaints Fuel System Gasoline 5 complaints Tires 5 complaints Structurebodydoorhandleinterior 4 complaints Equipment Adaptivemobility 3 complaints Steeringsteering Control Module 3 complaints Electrical System Instrument Clusterpanel 2 complaints Equipmentapplianceair Conditioner 2 complaints Forward Collision Avoidance Automatic Emergency Braking 2 complaints Fuel System Gasolinestorageevaporative Emissionscanister 2 complaints Service Brakes Airantilockcontrol Unitmodule 2 complaints Structure 2 complaints Suspensionfrontcontrol Arm 2 complaints Air Bagsfrontal 1 complaint Air Bagsfrontalpassenger Sideinflator Module 1 complaint Electrical Systemignition 1 complaint Electrical Systemignitionanti Theftcontrol Module 1 complaint Equipment 1 complaint Exterior Lightingheadlights 1 complaint Forward Collision Avoidance Warnings 1 complaint Latcheslockslinkagestrunk Lidlock 1 complaint Parking Brake 1 complaint Power Trainautomatic Transmission 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Seatsfront Assemblyhead Restraint 1 complaint Service Brakes Hydraulicfoundation Componentsmaster Cylinder 1 complaint Steeringcolumn 1 complaint Steeringgear Box Other Than Rack And Pinion 1 complaint Steeringhydraulic Power Assist System 1 complaint Steeringrack And Pinionrack 1 complaint Steeringsteering Wheel Handle Baryawangle Sensor 1 complaint Suspensionfrontcontrol Armlower Arm 1 complaint Suspensionfrontstabilizer Bar 1 complaint Tether Lower Anchor On Car Seat Or Vehicle 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Tiressidewall 1 complaint Tirestreadbelt 1 complaint Tiresvalve 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibility 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Visibilitypower Window Devices And Controls 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Visibilitywindshield 1 complaint
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