2010 FORD FUSION Wheels Problems

UNUSUAL WHEEL VIBRATION ON 2010 FORD FUSION CONTINUOUS SINCE SUMMER 2015.

I WAS PULLING OUT OF A PARKING LOT WHEN I REALIZED I WASN'T ABLE TO TURN MY STEERING WHEEL. I SAW THE ALERT MESSAGE "POWER STEERING ASSIST FAULT." I PULLED BACK INTO MY PARKING SPOT, RESTARTED MY CAR, AND WAS ABLE TO DRIVE AND USE THE STEERING WHEEL JUST FINE. THIS HAS ACTUALLY HAPPENED SEVERAL TIMES BEFORE WHEN STARTING MY CAR BUT I THOUGHT MY CAR JUST NEEDED TO 'WARM UP.' THIS WAS THE FIRST TIME IT DIDN'T WORK AFTER WAITING A FEW MOMENTS. I RESEARCHED OTHER COMPLAINTS ONLINE AND I'M SEEING THAT THIS ISSUE HAS HAPPENED TO OTHER FORD FUSION 2010 OWNERS WHILE THEY WERE DRIVING, AND MANY OF THE CASES RESULTED IN ACCIDENTS. ALSO, ISSUE WITH IMPAIRED LUG NUTS. SOME CAR SHOPS HAVE BEEN UNABLE TO ROTATE MY TIRES BECAUSE THEY COULDN'T GET THEM OFF.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THREE OF THE FRONT PASSENGER WHEEL LUG NUTS WERE MISSING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT DISCOVERED THAT THE WHEEL STUDS OF THE ENTIRE VEHICLE WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. UPDATED 02/12/16*LJ

EARLY IN 2012 ONE WHEEL STUD BROKE. ALL LUG NUTS WERE REPLACED IN MARCH OF 2012 PER FORD RECALL NO. 11S23. I ALSO REPLACED ALL OF THE WHEEL STUDS. WHEEL STUDS ARE CONTINUING TO FRACTURE. AT LEAST TWO STUDS WERE REPLACED AGAIN IN SEPTEMBER, 2014, AND TWO MORE IN OCTOBER 2015.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REPLACING THE TIRES, THE WHEEL STUDS FRACTURED DURING THE INSTALLATION. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS); HOWEVER, THE FAILURE RECURRED. THE CONTACT DISCOVERED THAT THE WHEEL STUDS WERE MISSING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

THIS IS THE 6TH TIME I HAVE HAD BROKEN WHEEL STUDS ON EITHER THE DRIVERS OR PASSENGERS SIDE FRONT WHEELS. I WENT TO THE DEALER AND WAS TOLD THERE IS NO RECALL FOR MY VEHICLE AND THEY HAVE NEVER HEARD OF THIS PROBLEM. SUGGESTED I RE-TORQUE THE NUTS AT 500 MILES, HARD TO DO WHEN THEY ARE GONE.

MY WIFE WAS DRIVING OUR 2010 FORD FUSION APPROXIMATELY 65 MPH WHEN SHE FELT A VIBRATION IN THE STEERING. UPON GETTING HOME, WE FOUND A SEVERED WHEEL STUD ON THE FRONT DRIVERS SIDE WHEEL. ODDLY ENOUGH, THIS IS THE SECOND TIME THIS HAS HAPPENED TO US ON THIS VEHICLE. FORD ISSUED A RECALL BUT OUR MODEL FUSION WAS OUTSIDE OF THE AFFECTED MANUFACTURED VEHICLES BY ONE MONTH. THE FIRST TIME A FORD DEALER REPLACED THE STUD. THE SECOND TIME, ANOTHER FORD DEALER HAS REPLACED THE STUD. THIS IS EXTREMELY DANGEROUS!

MY FUSION HAS NOW HAD A WHEEL STUD ON THE FRONT PASSENGER WHEEL BREAK OFF. EACH HAS BEEN ROUGHLY EVERY 25,000 MILES. THE FIRST WAS LAYING IN MY DRIVEWAY, THE SECOND WAS MISSING WHEN I WENT TO THE DEALER FOR SERVICE AND THE THIRD BROKE OFF DURING A TIRE ROTATION. IN ADDITION ALL STUDS WERE REPLACED DUE TO A SERVICE BULLETIN EARLY IN THE LIFE OF THE CAR. ALSO LUGNUTS HAVE BEEN REPLACED ALONG THE WAY BY THE DEALER DUE TO BAD WEAR. AFTER THE SECOND TIME I REACHED OUT TO FORD AND FILED A COMPLAINT BUT THEY SIMPLY FORWARDED IT BACK TO THE DEALER.THE DEALER HAS A RECORD OF ALL OF THE ISSUES AND THE FULL REPLACEMENT BUT HAS STATED SINCE FORD PASSED IT BACK TO THEM THERE IS NOTHING THAT CAN BE DONE. I FEEL THIS IS AN UNSAFE SITUATION FOR MY CAR. THEY SHOULD NOT BREAK 3...

ON 2/19/2015 I TOOK MY 2010 FORD FUSION TO EL CAJON FORD BECAUSE OF ANOTHER BROKEN WHEEL LUG. AFTER PERFORMING A MULTI POINT INSPECTION FOR $116 WHICH THEY SNUCK IN ON THE WORK ORDER. THE CALLED AND TOLD ME THAT THE PASSENGER SIDE WHEEL STUD NEEDED TO BE REPLACED AND THAT THEY WOULD CHARGE ME TO REPLACE THE STUD AND LUG NUT PLUS LABOR. I REFERRED TO THE RECALL AND PREVIOUS WORK DONE THEY STILL REFUSED TO PERFORM THE WORK WITH OUT CHARGE. I WAS FORCED TO PAY $116 TO GET MY CAR. I TOOK MY CAR TO PEPBOYS IN SANTEE CA. WHERE THEY REPLACED THE BROKEN STUD FOR FRACTION OF FORDS COST. WHILE INSTALLING THE WHEEL ANOTHER STUD BROKE AND PEPBOYS REPLACED THAT STUD AT COST. I QUESTION THE SOLUTION FORD GIVES FOR THE RECALL OF REPLACING THE LUG NUTS ONLY, THE DAMAGE IS ALREADY DONE TO THE LUG...

SINCE THE BEGINNING OF JANUARY 2015 ( THIS NOW BEING FEB 10, 2015), I HAVE HAD 9 WHEEL STUDS FRACTURE. 3 ON THE FRONT RIGHT WHEEL, 2 ON THE REAR RIGHT WHEEL ( ALL 10 WERE REPLACED ON THE RIGHT SIDE ONLY TO HAVE 2 MORE ON THE RIGHT REAR WHEEL FRACTURE AGAIN) AND 2 ON THE LEFT REAR WHEEL. I CALLED THE DEALERSHIP WHERE I PURCHASED MY CAR AND THEY TOLD ME THERE WAS NO RECALL FOR THIS AND THAT THEY COULD NOT DO ANYTHING FOR ME. I THEN CALLED FORD AND THEY ADVISED ME THAT THERE WAS A RECALL AND THE PREVIOUS OWNER HAD THIS TAKEN CARE OF AND AS OF THIS POINT THEY COULD NOT DO ANYTHING MORE FOR ME, BUT TO FORWARD MY COMPLAINT ON THROUGH THE SYSTEM AT FORD. I BOUGHT THIS CAR USED ON JULY 25, 2014. *TR

MY CAR STARTED SAYING POWER STEERING WARNING MESSAGE ,AND THE WHEEL VERY HARD TO TURN , I WENT TO THE DEALER SHIP , WHERE I PURCHASE , HE TOLD ME HE COULDN'T DO NOTHING , I JUST PURCHASE MY FUSION 2010 FORD FOUR MONTHS AGO . *TR

WHILE DRIVING DOWN A HIGHWAY, MY LOW TIRE PRESSURE LIGHT CAME ON AND I COULD TELL IT WAS VERY LOW DUE TO MY ABILITY TO STEER. I PULLED IN A GAS STATION AND TRIED TO FILL THE TIRE WITH AIR, BUT IT WAS BLOWN OUT ON THE INSIDE WALL AND REMAINED FLAT. I PUT THE SPARE TIRE ON AND WHEN I BEGAN TO PULL AWAY, I REALIZED I HAD NO POWER STEERING. WARNING LIGHTS CAME ON IN SUCCESSION FOR LOW TIRE PRESSURE (STILL?), SERVICE POWER STEERING AND SERVICE ADVANCETRAC. I WAS ABOUT 40 MILES FROM HOME AND HAD TO DRIVE IN SLOW LANES AS STEERING WAS VERY DIFFICULT. I READ SOME MESSAGE BOARDS REGARDING AN INVESTIGATION INTO THIS ISSUE, BUT CAN'T FIND A COMMON SOLUTION THAT HAS WORKED. SOME SAY TO JUST TURN OFF AND RESTART, OTHERS ARE SAYING THEY SPEND $1500+. I AM WORRIED THAT I WILL SPEND THE...

WHEN TRAVELING HOME FROM WORK ON NOVEMBER 4TH, 2013. VEHICLE'S ADVANCETRAC SYSTEM FAILED.THIS MADE IT DIFFICULT TO TURN CAR AS IT MADE THE STEERING WHEEL VERY STIFF. THIS CAUSED AN ACCIDENT WHEN ENTERING A PARKING LOT. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS NOTIFIED THAT THE VEHICLE JUST BECAME "OUT OF WARRANTY" AT 75,000 MILES. THE ESTIMATED COST OF REPAIR WAS $1762.00 HAVING THE VEHICLE WITHOUT ITS POWER STEERING HAS ALSO AFFECTED MY TIRES. WHICH NEEDED TO BE CONSTANTLY REPLACED. *TR

I HAD 2 WHEEL STUDS BREAK ON THE CAR, JUST A FEW MONTHS AFTER DELIVERY. FORD DID A RECALL AND ALL WHEEL STUDS WERE REPLACED IN 2011. I BELIEVE THAT 4 MORE STUDS HAVE BROKEN SINCE THAT REPLACEMENT. THEY SEEM TO BREAK EVERY 6 MONTHS OR SO. THIS IS A SAFETY DEFECT THAT FORD SHOULD CORRECT (THE 1ST FIX DIDN'T CORRECT THE PROBLEM). *TR

I HAVE HAD THIS CAR FOR 2 YEARS NOW. I FIRST HAD ISSUES WITH THE THROTTLE BODY AND MY CAR SHUTTING OFF AT INTERSECTIONS AND HAD THAT REPLACED WITHIN A YEAR OF BUYING THE CAR. I HAVE BEEN HAVING ISSUES WITH THE TRANSMISSION SLIPPING BETWEEN 1ST AND 2ND GEAR FOR ALMOST A YEAR NOW. I FIRST HAD SEALS REPLACED. THE SECOND TIME I HAD MY CV JOINT BOOTS REPLACED AND FOUND OUT THEY ARE WEARING OUT THE SEALS THAT ARE CAUSING TRANSMISSION LEAKS. THE CAR IS IN THE SHOP FOR THE 3RD TIME BECAUSE OF THE SAME TRANSMISSION LEAKS AND DIFFICULT SHIFTING BETWEEN 1ST AND 2ND GEAR AND WILL MOST LIKELY BE GETTING A NEW TRANSMISSION BECAUSE THE CV JOINTS AND SEALS HAVE FAILED AGAIN WITHIN THE 3 MONTHS OF BEING REPLACED. *TR

NHTSA CAMPAIGN NUMBER 11V574000 NEEDS TO BE EXPANDED. MY 2010 FORD FUSION HAD A FRONT WHEEL STUD BREAK OFF ON THE DRIVERS SIDE AT APPROX. 43,500 MILES. THE DEALER AND FORD CUSTOMER CARE TOLD ME IT WASN'T UNDER THE RECALL BUT REPLACED IT IN "GOOD FAITH" SINCE THE CAR WAS ALREADY AT THE DEALER FOR A NON-RELATED RECALL. AT 63,688 A STUD BROKE OFF OF EACH OF THE FRONT WHEELS. DEALER AND FORD AGAIN TOLD ME IT WASN'T COVERED UNDER THE RECALL. THIS COST ME $267.58. AFTER MUCH COMPLAINING FORD DECIDED TO REIMBURSE ME FOR $167.58 AND CHARGE ME A $100 DEDUCTIBLE. NOW AT 81,000 MILES YET ANOTHER WHEEL STUD BROKE OFF OF THE DRIVERS SIDE FRONT WHEEL AND AGAIN THE DEALER AND FORD TELL ME I'M NOT COVERED UNDER THE RECALL. THE RECALL WAS FOR 2010 FUSIONS, WITH STEEL WHEELS BUILT AT THE HERMOSILLO PLANT - WHICH MINE WAS....

THE WHEEL STUD BROKE ON THE PASSENGER FRONT WHEEL CAUSING THE FRONT END TO VIBRATE.. THIS IS THE FIFTH TIME THIS HAS BEEN REPAIRED ON THIS VEHICLE. I CONTACTED FORD TODAY AND WAS TOLD SINCE THE RECALL WAS PERFORMED ON THIS ISSUE THERE IS NOTHING THAT CAN DO AT THIS POINT.. *TR

TOOK MY FUSION IN FOR OIL CHANGE AND TIRE ROTATION. TECHNICIAN NOTIFIED ME THEY CANNOT ROTATE TIRES WITHOUT DAMAGING LUG NUTS. FORD USED SLEEVED LUG NUTS (CHROME SLEEVE OVER STEEL LUG NUT) SO WHEN THE LUG NUT CORRODES UNDERNEATH THE SLEEVE EITHER FALLS OFF (REDUCING THE DIAMETER OF THE NUT SO THE WRENCH ROUNDS OFF THE LUG NUT) OR IT SWELLS (INCREASING THE DIAMETER OF THE LUG NUT SO THE WRENCH WILL NOT PROPERLY FIT ONTO THE LUG NUT). THIS IS A SERIOUS SAFETY ISSUE. HOW DO YOU PROPERLY ROTATE YOUR TIRES AT THE RECOMMENDED INTERVALS IF THE FACTORY LUG WRENCH WILL NOT FIT THE LUG NUTS? AND IF YOU HAD A FLAT IN A REMOTE AREA HOW COULD YOU CHANGE YOUR TIRE AND DRIVE TO SAFETY? WHEN I CALLED FORD MOTOR CO. THEY TELL ME THIS IS NOT COVERED UNDER ANY WARRANTY OR RECALL SO THEY WILL NOT REMEDY...

CAR HAS HEAVY VIBRATION DURING HIGHWAY DRIVING. CAR HAS BEEN IN FOR SERVICE TWICE IN THIRTY DAYS WITH A FOUR WHEEL ALIGNMENT AND TIRES BEING REBALANCED, BRAKES HAVE ALSO BEEN CHECK. VIBRATION STILL THERE 1000 MILES LATER. LOOKING FOR SOME ANSWERS BEFORE CONCRETE WALL IS COMING AT ME AT 65 MPH! *TR

IN MAY 2011, NOTICED ONE OF THE RIGHT FRONT "STUDS" HAD BROKEN OFF. TOOK TO LOCAL GARAGE TO HAVE "STUD" REPLACED. THEN IN NOVEMBER 2011, WHEN ROTATING WHEELS, ONE "STUD" ON THE LEFT FRONT WHEEL BROKE OFF WHEN REMOVING THE WHEEL. AGAIN TOOK TO LOCAL GARAGE TO HAVE "STUD" REPLACED. THEN IN JANUARY 2012, A RECALL FROM FORD NOTIFIED ME OF THE PROBLEM WITH LUG NUTS. TOOK CAR TO FORD DEALER TO HAVE THE RECALL WORK PERFORMED. ONLY IN THE SHOP FOR ONE HOUR. SUPPOSE THEY ONLY CHANGED THE LUG NUTS IF ANYTHING AND NOT THE "STUDS". NOW IN FEBRUARY 2014, A RIGHT FRONT "STUD" BROKE OFF AGAIN WHILE HAVING THE TIRES ROTATED. FOR THE SAFETY OF MY FAMILY, I HAD ALL THE "STUDS" REPLACED BY MY LOCAL SHOP THAT I TRUST. MY LOCAL SHOP ADVISED ME THERE WAS A NEW PART # FOR REPLACEMENT "STUDS". SAFETY RECALL NOTICE 11S23...

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT STUDS AND LUG NUTS WERE DETACHING FROM THE FRONT PASSENGER'S SIDE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONFIRMED THAT THE STUDS WERE FRACTURED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 100,000.

WHILE ROTATING THE TIRES, I NOTICED THAT TWO OF THE WHEEL STUDS HAD SHEARED OFF THE FRONT LEFT WHEEL. THERE IS A RECALL ON THIS MODEL OF FUSION BUT MY CAR HAS MANUFACTURED ON 3/28/2009 AND THE RECALL ONLY COVERS VEHICLES MANUFACTURED FROM 4/1/2009 THROUGH 4/30/2009. SINCE MY FAILURE IS IDENTICAL TO WHAT THE RECALL ADDRESSES, I SUBMIT THAT THERE ARE SOME VEHICLES THAT FAILED TO GET COVERED BY THE RECALL AND THE DANGER OF THEM HAVING WHEEL BOLT FAILURES SHOULD BE ADDRESSED BY FORD AND A REMEDY OFFERED. I HAVE CONTACTED MY LOCAL DEALER AND HE IS UNABLE TO OFFER A SOLUTION. I ALSO CONTACTED FORD (CASE #CAS4265584) AND THEY REFUSED TO TAKE ANY ACTION. NEITHER OF THOSE CONTACTED COULD OFFER A SOLUTION AND I AM LEFT WONDERING IF THIS VEHICLE IS SAFE TO DRIVE. *TT

MY WIFE WAS DRIVING TO A APPOINTMENT AND ABOUT 2 MILES AWAY FROM THE HOUSE, THE ADVANCE TRAC LIGHT CAME ON THEN THE CAR STEERING LOCKED UP AND THE CAR LOST CONTROL, SHE WAS ABLE TO PULL UP AGAINST THE SIDE WALK SAFE, BUT IT SCARED HER REALLY BAD THINKING IT WAS GOING TO BE A SERIOUS AND THAT HER AND THE BABY SHE CARRYING WOULD BE HURT, WHY IS THEIR NOT A RECALL ON THIS PROBLEM, SO MANY PEOPLE HAS HAD THE SAME PROBLEM WITH THE FORD FUSION IT SHOULD BE. *TR

TL- THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT CHECKED THE VEHICLE AND NOTICED THAT THE TIRE HAD TWO MISSING WHEEL STUDS. THE STUDS HAD BEEN STRIPPED. HE CONTACTED THE AUTHORIZED DEALER AND THEY STATED HE IS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOTIFIED. THERE WAS NO FAILURE. DYD

I OWN A 2010 FORD FUSION SE. SIX WEEKS PRIOR TO NOVEMBER 13, 2013, THE VEHICLE WOULD SPORADICALLY SHAKE OR SOMETIMES JERK! ON THE EVENING OF NOVEMBER 13TH, I WAS DRIVING A SHORT DISTANCE FROM HOME IN THE DARK. I CAME TO COMPLETE STOP AT A VERY BUSY INTERSECTION AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY THREE TIMES AND THEN THE ENGINE STALLED! I WAS STUCK AT A RIGHT TURN LANE WITH NO PLACE TO PULL OVER OR TO LET ANY CARS GO BY! IN FACT MANY DRIVERS BEHIND ME WERE VERY IMPATIENT HONKING THEIR HORNS AND SQUEEZING BY AROUND THE CORNER! AS I WAS PANICKING I NOTICED THE BATTERY AND OIL LIGHT ON AND DID NOT NOTICED ANY OTHER IDIOT LIGHTS ON. I PRESSED ON THE ACCELERATOR AND COULD NOT MOVE, I NOTICED I COULD PUT THE CAR IN GEAR AND LUCKILY I WAS ABLE TO START THE VEHICLE!...

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER FOR A BRAKE INSPECTION, SHE WAS ADVISED THAT THE WHEELS LUG NUTS WERE CORRODED. IN ADDITION, THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V574000 (WHEELS). THE VEHICLE WAS REPAIRED AND THE LUG NUTS WERE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 59,880.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE LUG NUTS HAD BECOME BENT AND OUT OF SHAPE. THE CONTACT CHANGED FROM SUMMER TO WINTER TIRES AND ALL OF THE LUG NUTS WERE FOUND TO BE WARPED. THE CONTACT SPOKE TO THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS) AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE CONTACT COULD NOT TIGHTEN THE LUG NUTS BECAUSE THE LUG NUTS WERE BENT, CRACKED AND NO LONGER FITTING THE LUG WRENCH THAT WAS SUPPLIED IN THE VEHICLE BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 42,000. *TR

DURING APPROXIMATELY THE FIRST YEAR OF HAVING MY 2010 FORD FUSION, 32 FORD IN BATAVIA OHIO ROTATED TIRES AND BROKE A WHEEL STUD. THEY REPLACED IT UNDER WARRANTY. SINCE THEN, EVERY TIME I HAVE MY VEHICLE SERVICED EVERY 5,000 MILES BY A FORD DEALER, A WHEEL STUD GETS BROKEN. TODAY, 5/19/13 WHILE WASHING MY CAR, I NOTICED A LUG NUT MISSING. THIS DID NOT HAPPEN DURING A SERVICE, IT MUST OF HAPPENED DURING NORMAL DRIVING CONDITIONS. AGAIN, ANOTHER WHEEL STUD IS BROKE OFF. I HAVE HAD ABOUT 5 WHEEL STUDS REPLACED. I AM CONCERNED ABOUT THE SAFETY OF THE CAR AND IF A WHEEL MAY FALL OFF. I KNOW THERE HAS BEEN A RECALL ON THE WHEEL STUDS. A FORD DEALER CHECKED MY VEHICLE REGARDING THIS RECALL (RECALL ID #94246) AND INDICATED MY WHEEL STUDS WERE FINE. OBVIOUSLY NOT! CONCERNED ABOUT THE SAFETY AND COST OF REPAIR ON MY VEHICLE....

LUG NUTS HAVE BEEN REPEATEDLY FRACTURED. *TR

MORE DETAIL ON COMPLAIN 10496424. A FRACTURED LUG NUT OR STUD WAS DETECTED ON THE FRONT PASSENGER SIDE WHEEL ON APRIL 26, 2011. VEHICLE WAS AT 49000 MILES. A NEW LUG NUT/STUD WAS INSTALLED. ON FEBRUARY 4, 2013 THREE LUG NUTS/STUDS WERE FOUND MISSING ON THE SAME WHEEL. IN ADDITION, ANOTHER LUG NUT/STUD IS MISSING ON THE DRIVER SIDE FRONT WHEEL. VEHICLE'S VIN IS NOT INCLUDED IN RELATED RECALLS. *TR

IN MARCH 2012 I HAD THE CAR SERVICED FOR A RECALL FOR DEFECTIVE WHEEL STUDS. AT THE TIME I HAD DISCOVERED A BROKEN OFF WHEEL STUD ON THE FRONT PASSENGER SIDE WHEEL. I HAD IT REPAIRED PER THE RECALL NOTICE AT PERRY FORD IN POWAY , CA WHICH WAS SUPPOSED TO SOLVE THE PROBLEM BY REPLACING THE LUG NUTS. NOW IN JANUARY OF 2013 I HAVE ANOTHER WHEEL STUD BROKEN OFF ON THE SAME WHEEL WHICH HAD BEEN SERVICED. THE RECALL WAS SUPPOSED TO REMEDY THE PROBLEM ON ALL WHEELS BY REPLACING THE LUG NUTS. IT HAS NOT RESOLVED THE PROBLEM AS I NOW HAVE ANOTHER WHEEL BOLT COMPLETELY SHEARED OFF AT THE WHEEL FOR NO APPARENT REASON. IT SEEMS REPLACING THE LUG NUTS IS NOT A SOLUTION AND THIS IS A VERY DANGEROUS CONDITION AS I HAVE NOW HAD TWO OF FIVE BOLTS BROKEN OFF ON ONE WHEEL. CLEARLY...

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) AND WAS REPAIRED. AFTER THE RECALL REPAIRS, THE FRONT PASSENGER SIDE LUG NUTS FRACTURED THREE DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS REPAIRED EACH TIME. THE APPROXIMATE FAILURE MILEAGE WAS 7,243.

LUG NUT RECALL IS NOT AN EFFECTIVE SOLUTION. THIS CAR HAD A LUG SHEAR IN 2011. I HAD MERIDIAN FORD PERFORM THE RECALL SERVICE JAN. 26TH OF 2012. MID AUG OF 2012 I NOTICED ANOTHER LUG HAD SHEARED. NO ONE HAS TOUCHED/TIGHTENED THE LUG NUTS. THE PROCESS OF SIMPLY REPLACING LUG NUTS AND THE ALREADY SHEARED LUGS IS NOT EFFECTIVE. IT IS JUST A MATTER OF TIME UNTIL ALL OF THOSE LUGS ARE STRESSED TO THE POINT OF SHEARING. I CAN NOT GET THE FORD DEALER TO DO ANYTHING OTHER THAN REPLACE THE SHEARED LUG. I AM AFRAID TO DRIVE THIS CAR AS IT IS NOT SAFE AND THE WHEELS MAY SEPARATE AT ANY TIME. I'D LIKE TO KNOW WHAT COURSE OF ACTION TO TAKE NEXT? *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) HOWEVER THE LUG NUT STUDS FRACTURED AFTER THE RECALL REPAIR WAS PERFORMED ON BOTH FRONT WHEELS. THE DEALER AND MANUFACTURER REFUSED TO REPLACE THE LUG NUT STUDS BECAUSE THE REMEDY WAS NOT INCLUDED IN THE RECALL DEFECT. THE CONTACT STATED THAT THE DEFECTIVE LUG NUTS CAUSED FIVE LUG NUT STUDS TO FRACTURE, WHICH WERE REPLACED BY THE DEALER AT THE OWNER'S EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 43,448.

AT 2000 MILES HAD CAR BACK FOR BRAKES.ITS BEEN BACK 8 TIMES. THEY HAVE CUT THE ROTORS AND REPLACED PADS AND STILL JUMPS AFTER ABOUT 5000 MILES. VIBRATION IN CAR THAT THEY COULDNT FIND Y. REPLACED TROTTLE BODY . THERE IS AN ISSUE WITH THE BRAKES THEY NEED TO FIND OUT WHATS WRONG. THEY HAVE CUT THE ROTORS DOWN TO THE POINT THEY REPLACED THEM AND THE ONES ON THE FRONT ARENT 6 MONTHS OLD AND THEY CUT THEM AGAIN. *TT

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS WERE ONLY AVAILABLE ON A LIMITED BASIS. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS CONTACTED ON NUMEROUS OCCASIONS IN ORDER TO SECURE AN APPOINTMENT FOR RECALL REPAIRS HOWEVER, THE CONTACT WAS INFORMED THAT THE NECESSARY PARTS WERE NOT YET AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THE CONTACT THAT THE PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) IN JANUARY, 2012. THE CONTACT CALLED THE DEALER NUMEROUS TIMES TO SECURE AN APPOINTMENT FOR RECALL REPAIRS, BUT THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT WAS WORRIED THAT THE FAILURE WOULD OCCUR ON THE VEHICLE PRIOR TO BEING ABLE TO HAVE THE RECALL REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 7,000. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THEY HAD NO TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,500.

3MAR12 CALLED DEALER TO GET RECALL DONE AND WAS TOLD THAT THE DO NOT HAVE THE PART. I HAD CALLED PREVIOUSLY ON 13 FEB12 AND WAS TOLD THE SAMETHING, 3MAR12 WAS PUT ON A WAITING LIST AND DON'T KNOW FOR HOW LONG. IN THE NOTICE IT STATED TO GET RECALL DONE IN A TIMELY FASHION. *TR

AFTER DRIVING OUR 2010 FORD FUSION IN SNOW IT WOULD DRIVE LIKE THE TIRES WERE OUT OF BALANCE (SERIOUS VIBRATION AFTER ABOUT 35-40 MPH). I SOLVED THIS PROBLEM BY PUTTING IT IN A HEATED GARAGE OVERNIGHT. I BROUGHT UP MY CONCERN TO A LOCAL FORD SERVICE CENTER. THEY ACKNOWLEDGED THAT THIS IS A PROBLEM AND SUGGESTED SPRAYING THE WHEEL AREA WITH A LUBRICANT SUCH AS PAM COOKING OIL TO KEEP THE SNOW AND ICE FROM COLLECTING ON THE WHEELS. THEY FELT THAT THE PROBLEM WAS THE ALUMINUM RIMS (I THINK THEY SAID RIMS, SOMETHING IN THE WHEEL). WE RECENTLY HAD SIGNIFICANT SNOW THIS WINTER WHICH BROUGHT THIS PROBLEM BACK TO MY ATTENTION. I FEEL THAT THIS IS AN UNACCEPTABLE DESIGN FLAW IN THIS CAR AND WOULD LIKE IT FIXED. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS: LUGS/NUTS/BOLTS); HOWEVER THE PART WAS UNAVAILABLE. THE VEHICLE HAD BEEN AT THE DEALER FOR TWO WEEKS AND CONTINUED TO REMAIN UNTIL THE PART WAS TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED PRIOR FAILURE REGARDING THE RECALL DEFECT.

I HAVE A 2010 FORD FUSION HYBRID WHICH I LOVE DRIVING AND I BELIEVE IT IS ONE OF THE BEST CARS OUT THERE. THE PROBLEM IS WITH 12,000 MILES ON THE CAR THE TIRES WERE WEARING OUT VERY FAST AND AT 18,000 THEY WERE WORN WHERE IT WASN'T SAFE TO DRIVE THE CAR. I HAD TO BUY NEW TIRES. THE DEALER SAID THERE WAS NO WARRANTY ON THE TIRES AND THEY WANTED $1182.00 FOR REPLACEMENT ONES. MIND YOU, I BUY THE THREE YEAR FULL MAINTENANCE ON THE VEHICLE AS WELL. I HEARD FROM OTHER FUSION DRIVERS THAT EVEN BUYING NEW TIRES, THE WEAR IS VERY FAST. SOMETHING IS VERY WRONG HERE AND FORD IS NOT ADMITTING IT. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS: LUGS/NUTS/BOLTS). THE AUTHORIZED DEALER WAS NOTIFIED, BUT STATED THAT RECALL PARTS WERE ON BACK ORDER AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED ARRIVAL DATE FOR THE PARTS. THE VEHICLE WOULD BE REPAIRED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND PROVIDED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE RELATED TO THE RECALL DEFECT. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) AND AFTER CONTACTING THE DEALER TO SCHEDULE AN APPOINTMENT FOR REPAIRS, SHE WAS ADVISED THAT THE PARTS NEEDED FOR RECALL REPAIRS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE PARTS WOULD NOT BE AVAILABLE TO THE DEALER UNTIL THE END OF FEBRUARY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE REAR WHEELS AND THE FRONT DRIVER SIDE WHEEL WAS BENT ABNORMALLY. BOTH REAR WHEELS WERE REPLACED BECAUSE THE OF THE FAILURE, BUT THE FRONT ONE HAD NOT. THE DEALER TOLD THE CONTACT THAT THE FAILURE WAS CAUSED BY THE WAY THE VEHICLE WAS BEING DRIVEN. THE CONTACT DID NOT AGREE AND BELIEVED THE FAILURE WAS CAUSED BY A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 27,000. UPDATED 02/15/12*LJ UPDATED 02/22/12

WHEN DRIVING IN SNOW OR SLUSH, THERE IS BUILD UP IN THE WHEELS CAUSING THE VEHICLE TO HAVE EXTREME VIBRATION MAKING IT UNABLE TO DRIVE UNTIL THE WHEELS ARE CLEANED OUT OF SNOW OR SLUSH. THIS HAPPENS EVERY TIME THERE IS SNOW OR SLUSH ON THE ROADWAYS. I LIVE IN A NORTHERN STATE, SO THIS CAUSES SOME CONCERN FOR SAFETY. THIS MAY ALSO BE THE CAUSE OF MISSING LUGNUTS THAT HAVE BEEN REPORTED ON OTHER WEBSITES. *TR

I OWN A 2010 FORD FUSION WHICH WE PURCHASED OCTOBER 2010. I BROUGHT MY CAR TO MY LOCAL REPAIR/INSPECTION PROVIDER (NOT THE FORD DEALER) TO HAVE OIL CHANGE, TIRE ROTATION AND INSPECTION STICKER. WHILE MY CAR WAS THERE IT WAS NOTED THAT ONE OF THE WHEEL STUDS (FRONT PASSENGER) WAS SNAPPED OFF AND APPEARED TO HAVE HAPPENED AWHILE AGO BECAUSE THE EXPOSED COMPONENT WAS RUSTED. IT WAS RECOMMENDED THAT I CONTACT FORD DEALER TO SEE IF COVERED UNDER WARRANTY AND INSPECTION COULD NOT PROCEED UNTIL REPAIRED. I BROUGHT IT TO FORD DEALER WHERE CAR WAS PURCHASED THE NEXT DAY. THEY STATED IT WAS NOT COVERED AND WOULD NOT EVEN INSPECT IT FOR DEFECTS. STATED THERE WAS NO POSSIBLE WAY IT COULD FRACTURE ON ITS OWN AND MUST HAVE HAPPENED AT PREVIOUS REPAIR SHOP WHEN THEY WERE TAKING THE WHEELS OFF FOR ROTATION. THEY STATED IT WOULD COST APPROXIMATELY $125 TO...

YESTERDAY (4DEC2011) I WAS ROTATING MY TIRES WHEN ONE OF THE LEFT FRONT WHEEL STUDS ON MY 2010 FORD FUSION BROKE OFF INSIDE OF THE LUG NUT. IT WAS OBVIOUSLY WEAK FOR A WHILE AND FINALLY BROKE WHEN PRESSURE WAS APPLIED FROM THE TIRE IRON. MY CURRENT MILEAGE IS APPROXIMATELY 48000. THIS FOLLOWS A SIMILAR INCIDENT THAT OCCURRED ON 28SEP2010 WHERE ONE OF THE RIGHT FRONT WHEEL STUDS BROKE OFF AT APPROXIMATELY 13,500 MILES. 2 OF THESE FRACTURES IN LESS THAN 2 YEARS IS UNACCEPTABLE. THERE IS NO SIGN OF RUST/WEAR OR TEAR ON ANY OF THE STUDS. I ALSO NOTICED TODAY THAT THE NTSB IS ALREADY LOOKING INTO SIMILAR INCIDENTS THROUGH AN ENGINEERING ANALYSIS. THE POTENTIAL FOR DANGER OF A WHEEL FLYING OFF A CAR AT A HIGH RATE OF SPEED IS QUITE HIGH AND A RECALL SHOULD BE ANNOUNCED. *TR

I WENT TO ROTATE THE TIRES ON MY 2010 FUSION AND I NOTICED ON THE FRONT LEFT THAT A WHEEL LUG STUD HAD SHEARED RIGHT INTO, ALWAYS HAD A DEALERSHIP ROTATE MY TIRES. I NOTICED THIS WHEN I WAS ROTATING MY TIRES AND THE REST OF THE LUG STUD IS INSIDE MY LUG NUT. I HAVE CONTACTED MY LOCAL DEALERSHIP AND THEY CLAIM THEY KNOW OF NO INCIDENTS AND DOES NOT KNOW IF FORD WILL COVER IT. I THINK AFTER 280 REPORTED INCIDENTS THIS SHOULD BE A RECALL, I FIND IT HARD TO BELIEVE IN SOMETHING LIKE THIS BEING SO DANGEROUS THAT IT IS NOT ALREADY. I CAN SAY THIS WITH CERTAINTY, THAT AFTER THE FIRST REPORTED ACCIDENT CAUSED BY THIS AND THE LAWSUIT THAT FOLLOWS, SOMEONE WILL TAKE NOTICE. *KB