NHTSA Complaint #10703358 — 2010 FORD FUSION

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10703358
Vehicle	2010 FORD FUSION
Component	WHEELS
Date of Incident	March 24, 2015
Date Filed	April 2, 2015
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY FUSION HAS NOW HAD A WHEEL STUD ON THE FRONT PASSENGER WHEEL BREAK OFF. EACH HAS BEEN ROUGHLY EVERY 25,000 MILES. THE FIRST WAS LAYING IN MY DRIVEWAY, THE SECOND WAS MISSING WHEN I WENT TO THE DEALER FOR SERVICE AND THE THIRD BROKE OFF DURING A TIRE ROTATION. IN ADDITION ALL STUDS WERE REPLACED DUE TO A SERVICE BULLETIN EARLY IN THE LIFE OF THE CAR. ALSO LUGNUTS HAVE BEEN REPLACED ALONG THE WAY BY THE DEALER DUE TO BAD WEAR. AFTER THE SECOND TIME I REACHED OUT TO FORD AND FILED A COMPLAINT BUT THEY SIMPLY FORWARDED IT BACK TO THE DEALER.THE DEALER HAS A RECORD OF ALL OF THE ISSUES AND THE FULL REPLACEMENT BUT HAS STATED SINCE FORD PASSED IT BACK TO THEM THERE IS NOTHING THAT CAN BE DONE. I FEEL THIS IS AN UNSAFE SITUATION FOR MY CAR. THEY SHOULD NOT BREAK 3 TIMES WITHIN 75,000 MILES. *TR

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