NHTSA Complaint #10471846 — 2010 FORD FUSION

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 10471846
Vehicle 2010 FORD FUSION
Component WHEELS
Date of Incident
Date Filed
Mileage 32,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

LUG NUT RECALL IS NOT AN EFFECTIVE SOLUTION. THIS CAR HAD A LUG SHEAR IN 2011. I HAD MERIDIAN FORD PERFORM THE RECALL SERVICE JAN. 26TH OF 2012. MID AUG OF 2012 I NOTICED ANOTHER LUG HAD SHEARED. NO ONE HAS TOUCHED/TIGHTENED THE LUG NUTS. THE PROCESS OF SIMPLY REPLACING LUG NUTS AND THE ALREADY SHEARED LUGS IS NOT EFFECTIVE. IT IS JUST A MATTER OF TIME UNTIL ALL OF THOSE LUGS ARE STRESSED TO THE POINT OF SHEARING. I CAN NOT GET THE FORD DEALER TO DO ANYTHING OTHER THAN REPLACE THE SHEARED LUG. I AM AFRAID TO DRIVE THIS CAR AS IT IS NOT SAFE AND THE WHEELS MAY SEPARATE AT ANY TIME. I'D LIKE TO KNOW WHAT COURSE OF ACTION TO TAKE NEXT? *TR

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