NHTSA Complaint #10794949 — 2010 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10794949
Vehicle	2010 FORD FUSION
Component	STEERING
Date of Incident	November 18, 2015
Date Filed	November 19, 2015
Mileage	91,060 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I WAS PULLING OUT OF A PARKING LOT WHEN I REALIZED I WASN'T ABLE TO TURN MY STEERING WHEEL. I SAW THE ALERT MESSAGE "POWER STEERING ASSIST FAULT." I PULLED BACK INTO MY PARKING SPOT, RESTARTED MY CAR, AND WAS ABLE TO DRIVE AND USE THE STEERING WHEEL JUST FINE. THIS HAS ACTUALLY HAPPENED SEVERAL TIMES BEFORE WHEN STARTING MY CAR BUT I THOUGHT MY CAR JUST NEEDED TO 'WARM UP.' THIS WAS THE FIRST TIME IT DIDN'T WORK AFTER WAITING A FEW MOMENTS. I RESEARCHED OTHER COMPLAINTS ONLINE AND I'M SEEING THAT THIS ISSUE HAS HAPPENED TO OTHER FORD FUSION 2010 OWNERS WHILE THEY WERE DRIVING, AND MANY OF THE CASES RESULTED IN ACCIDENTS. ALSO, ISSUE WITH IMPAIRED LUG NUTS. SOME CAR SHOPS HAVE BEEN UNABLE TO ROTATE MY TIRES BECAUSE THEY COULDN'T GET THEM OFF.

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