NHTSA Complaint #10512726 — 2010 FORD FUSION

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10512726
Vehicle	2010 FORD FUSION
Component	WHEELS
Date of Incident	May 19, 2013
Date Filed	May 19, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

DURING APPROXIMATELY THE FIRST YEAR OF HAVING MY 2010 FORD FUSION, 32 FORD IN BATAVIA OHIO ROTATED TIRES AND BROKE A WHEEL STUD. THEY REPLACED IT UNDER WARRANTY. SINCE THEN, EVERY TIME I HAVE MY VEHICLE SERVICED EVERY 5,000 MILES BY A FORD DEALER, A WHEEL STUD GETS BROKEN. TODAY, 5/19/13 WHILE WASHING MY CAR, I NOTICED A LUG NUT MISSING. THIS DID NOT HAPPEN DURING A SERVICE, IT MUST OF HAPPENED DURING NORMAL DRIVING CONDITIONS. AGAIN, ANOTHER WHEEL STUD IS BROKE OFF. I HAVE HAD ABOUT 5 WHEEL STUDS REPLACED. I AM CONCERNED ABOUT THE SAFETY OF THE CAR AND IF A WHEEL MAY FALL OFF. I KNOW THERE HAS BEEN A RECALL ON THE WHEEL STUDS. A FORD DEALER CHECKED MY VEHICLE REGARDING THIS RECALL (RECALL ID #94246) AND INDICATED MY WHEEL STUDS WERE FINE. OBVIOUSLY NOT! CONCERNED ABOUT THE SAFETY AND COST OF REPAIR ON MY VEHICLE. *TR

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