2010 FORD FUSION Steering Problems

1,636 NHTSA complaints on file

Check any vehicle history by VIN - Free vehicle history report

All Steering Complaints — Page 2

#11579204 |
Was driving down the road and lost my power steering, the power steer assist light is going off have absolutely no power steering from all my research this is a well known issue with this year ford fusion but nothing has been done about it. A recall needs to be done this is a major safety issue and could case accidents even fatalities
#11571525 |
The power steering on the car suddenly failed and made it very difficult to steer, especially from a stop. Luckily the failure occurred while the car was parked so did not pose an immediate safety risk to me but certainly could have if it happened while the car were in motion. The entire power steering rack and pinion had to be replaced which cost about $1750. OEM repair parts were not available from Ford. It appears that many same-year model Ford Fusions were part of a recall due to a similar or the same issue; however, once again my model was not included since it has the hybrid powertrain (this is the third such occurrence of a failure of a component on this vehicle that was part of a recall on the non-hybrid models that otherwise contain the same components). There were no advance warnings before the failure. After the...
#11569608 |
While driving, the power steering goes out and gives a fault saying: "power steering assist fault." I go online to find out that there was a recall for the same vehicle but for the years 2011 and 2012, not the 2010. I also saw that many people are having this issue: either missed getting in an accident (like my situation) or worse.
#11568567 |
The contact owns a 2010 Ford Fusion. The contact stated while driving 40-45 MPH, the messages "Service Advancetrac" and "Power Steering Service Now" were displayed, and the vehicle lost power steering functionality. The contact was able to drive to the nearby residence. The contact stated that the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the power steering rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: EA17004 (Steering). The dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 253,000.
#11566030 |
A FRIENDS FORD FUSION HAD THE POWER STEERING FAIL WHILE VISITING THE POST OFFICE. IT HAPPENED AT LOW SPEED , HOWEVER THE DRIVER A WOMAN COULD NO LONGER STEER IT. HER BOYFRIEND DROVE IT TO MY HOUSE. IT IS STILL PARKED THERE.
#11561879 |
A FRIEND HAS A 2010 FORD FUSION. SHE LOST THE POWER STEERIING IN MY DRIVEWAY. THE CAR IS NOT GOING ANYWHERE UNTIL THIS PROBLEM IS FIXED. I UNDERSTAND THERE IS A RECALL ON THIS MODEL POWER STEERING PLEASE LET ME KNOW HOW TO ARRANGE THE RECALL. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11560817 |
(Instrument Cluster Messages) **POWER STEERING ASSIST FAULT**->Began being intermittent to now . permanent. **SERVICE ADVANCETRAC SOON**->Permanent extended issue from fault. -I HAVE/NEED THIS CAR FOR SURVIVAL IN LIFE. THAT BEING SAID, I'M CURRENTLY STILL DRIVING W/ NO POWER STEERING, PUTTING MINE N OTHERS LIVES ON THE ROAD @ RISK OF ACCIDENT. -INDEPENDENT MECHANIC ADVISED DTCs ARE PRESENT INDICATING FAULT/FAILURES BUT W/ NO DTC TO NARROW DOWN SPECIFIC ISSUE CAUSING PROBLEM. PLAY CAT N MOUSE. RUDIMENTARY MEASURES TAKEN W/ FUSE/RELAYS/CONNECTION POINTS REVEAL WORKING ORDER CORRECT. -CHERRY PICKED CERTAIN MODEL YRS FOR RECALL, WHILE NOT PICKED YRS DEEMED SAFE CONSIDERING BOTH RECALLED/NON RECALLED MODEL YRS POSSES THE EXACT SAME EPAS UNIT ASSEMBLY THAT ULTIMATELY, OVER TIME, EXPERIENCE SAME FAULTY OUTCOME.
#11558843 |
I've had two issues with the power steering going out while driving, whic is very dangerous. The lug nuts also are fused on. I see recalls for these issues, although it says my vin# is not included. I hardly think I have the exact issues, but somehow they aren't related to these recalls. The date I am providing is the most recent. There was another over the summer
#11557926 |
The contact owns a 2010 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fault and Service Advancetrac messages were displayed, and the traction control warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed and determined that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
#11557165 |
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 40 MPH, the steering wheel seized. While driving approximately 30–40 MPH, the steering wheel seized. The service power steering system message was displayed. The vehicle was towed to the residence. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The contact called another local dealer, Wetzel Ford (4500 National Rd. E., Richmond, IN 47374), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 137,000.
#11556051 |
The contact owns a 2010 Ford Fusion. The contact stated while driving 20 MPH, the steering wheel became firm which made the vehicle difficult to operate. No warning light was illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in a recall. The failure mileage was unknown.
#11555838 |
Turned car on to go run errands and warning went off in car about power steering assist failure. Lost power steering. This was reproduced at the car dealership, and I did have to drive my car without power steering to the dealership (which was difficult as I’ve always had power steering). They were also able to get the same warning at the dealership. As far as I know component and vehicle inspected at dealership but unknown about manufacture, etc. This was the first time I saw the warning, when the power steering went out.
#11554122 |
The power steering keep on going out in my car.
#11548301 |
The contact owns a 2010 Ford Fusion. The contact had turned the vehicle on and as she was reversing (R) out of her driveway at approximately 3 MPH, she felt that the steering wheel had become very stiff, and the steering wheel was difficult to turn to the left or right. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality; however, one block from her residence the failure recurred. The contact stated that the steering assist fault warning light was illuminated. The contact returned to the residence and parked the vehicle. The contact stated that subsequent attempts to reset the power steering had failed and the loss of power steering assist had become a permanent failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of...
#11547349 |
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 35–45 MPH, the steering wheel seized and almost caused a crash. The power steering fault message was displayed. The vehicle was driven to the residence. The contact called the local dealer and was referred to the manufacturer for assistance. The manufacturer was contacted, and the contact was informed that there was no recall coverage on the vehicle. The contact was referred to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 169,115.
#11546754 |
Eps electronic power steering catches and grinds and I've seen recalls on 2010+ fusions and mine have all the same symptoms.
#11546147 |
Powering steering assist light came on. In the situation the car was driven and maybe an hour and a half after it had been parked, the power steering assist light came on after trying to drive it again, and the car couldn’t steer at all.
#11537811 |
Power Steering Failure- With warning lamps initiated after driving forward. I own a 2010 Ford Fusion with only 58k miles. Never had a problem before- - Incident 1- While getting in the vehicle on a straight path after starting the car and going forward the cars “Power Steering Failure” lamp turns on and there is no turning or moving on the steering wheel other than going forward. The electric power steering completely locks up and you can’t turn the wheel which is a definite safety hazard and can put me in a position where I might have to swerve or move over- Both Safety being stuck on the roadway and being stuck only to go forward and back. - I see there was a recall on 2011 through 2013 Ford Fusions for the Power Steering Electric rack and pinion but not 2010 models. Why is this not on the same...
#11535614 |
The contact owns a 2010 Ford Fusion. The contact stated while starting the vehicle, the power steering assist fault message was displayed. The contact stated that while attempting to turn the steering wheel the power steering assist had failed. The contact turned off and restarted the vehicle and the power steering regained functionality. The contact stated that the failure had been intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 102,000.
#11534000 |
Sudden loss of power steering ability while driving.
#11533056 |
Power steering system malfunction. My safety and passenger safety were at risk. The problem has not been confirmed by a Dealer or independent service center. No inspections. There were two others incidents when the power steering system did not engage. The warning light came on displaying "power steering assist fault" message. I read the owners manual and did as instructed. Basically, turn off the car and restart. The steering worked as usual. The recent incident was June 9, 2023. I was trying to back out of the driveway when the warning light came on and the steering wheel would not turn in either direction (left to right). I turned off the car, restarted it and tried to back out again. Warning light came on, again. No movement. I tried again. I couldn't steer as I put the shifter in drive to go forward and backwards. The car is inoperable.
#11529752 |
The power steering on my 2010 Ford Fusion has failed intermittently. Ford has a power steering recall for Ford Fusions made after 2010. I believe they should also include earlier model years in the recall since it is a common issue. The car says “Power Steering Assist Fault” every time I turn it on and the power steering doesn’t work. If I try to drive it, it also says “Service Advancetrac”. If you google these errors, you will find many, many forums where people with 2010 Ford Fusions have this exact issue. The problem was intermittent at first and could be solved by turning off the car and starting it again. Now it cannot be solved no matter what we try. People online report replacing the entire steering rack, only for the problem to persist. Something is wrong here.
#11529790 |
While driving electric power steering failed. Light came on and no power steering now.
#11528761 |
Lost turn signal on front of car but have on back air bags or on recall do to Decoty air bags and my steering going down the road went from soft to hard and couldn’t turn my car at all loss of power steering
#11528406 |
On March 10, 2023, the electrical power steering unit on this vehicle failed. The vehicle was returned to us on March 17, 2023. On March 27, 2023 the power steering again failed on this vehicle after 400 miles of driving. We received the vehicle several days later after the repair. On June 22, 2023, all the lights and warnings for the power steering unit came on again. This time it failed again after 1900 miles of driving. Luckily for us, the steering continued to function as long as the engine was not turned off. Three power steering failures in three months seems to point to a problem with this type steering unit. Had the steering stopped working while driving the vehicle, the chances of having an accident were almost certain. The first failure showed me the steering wheel cannot be turned no matter how much I tried.
#11527658 |
While driving I lost steering steering and nearly caused an accident.
#11527686 |
Power Steering Assist not operating causing the steering of the vehicle to not operate and not being able to steer the car. I was lucky to get the car stopped off the highway before crashing the vehicle. I was on the I-95 going 70 mph when the steering locked up. I thought we were going to die! The power steering assist warning came on and I could not steer the car going 70 mph. If this isn't a major safety hazard I don't know what is. Ford Motor Company has many recalls on Ford and Lincoln for this same problem. In fact, a 2011 Ford Fusion has a recall for the power steering assist malfunction. I cannot afford to pay over $2000 to have Ford repair the vehicle, I am a disabled Vet with a very limited income. Now I have a vehicle sitting in my driveway that cannot be...
#11526601 |
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 35 MPH and making a right turn, the vehicle lost power steering assist functionality. The contact stated that the “Service Power Steering” and “Advancetrac” warning lights were illuminated. The contact stated that the power steering had failed once before and that he had just picked the vehicle up from the dealer when the power steering failed again. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the power steering assist and rack and pinion needed to be replaced. The contact stated that the dealer advised that the diagnostic test had retrieved DTC code: P07AE. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 166,000.
#11526022 |
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to turn out of her driveway, the steering wheel locked, immobilizing the vehicle. Upon restarting the vehicle several times, the power steering regained normal functionality. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who failed to diagnose the failure. After investigating the issue, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 62,000.
#11524268 |
The Power Steering Assist Fault would occasionally come on and reset itself if I turn the vehicle off then back on. Well, I was with my partner out and about and got in my vehicle, went to start and the message popped up. So I tried restarting the vehicle and it didn't work. I tried multiple times and to no prevail has it reset. Go figure it happened right after I paid the loan off. We had to wait for a tow truck to arrive have it towed home. I checked fuses and wiring and battery voltages when I got home and everything checked out normally. I contacted a Ford dealership and they said with the parts, labor, reprogram and alignment it could be up to around $2,500.00. I don't have this kind of money laying around. Now I don't have a vehicle to get back and forth to work....
#11523262 |
While driving the power steering went out of the car and it became very difficult to drive luckily I was coming out of the driveway when it went out so no one was hurt
#11523012 |
Power steering assist failure after flat tire
#11521840 |
Loss and extremely tight steering going down the road almost got into accident
#11521591 |
"POWER STEERING ASSIST FAILURE". While driving, the electronic power assist steering [EPAS] failed, causing a loss of vehicle control. The steering wheel suddenly became extremely hard to turn while I was driving.
#11520529 |
I purchased this vehicle for my minor child to have a safe and reliable vehicle to transport herself to and from work. However, there has been a power steering issue with her car for the last year. One day she was driving and just could no longer turn the corner. There was no warning and the light came on only after she turned the car off and then back on. So She pulled to the shoulder and waited for tow. She was so scared as she was on one of the busiest streets in Columbus, OH. Please research these vehicles and make sure that they go through the necessary quality control process. My vehicle is available for inspection at any time as it has been to the shop many times to no avail. Every fix seems to be temporary and I've wasted thousands of dollars in parts, tows and repairs....
#11520285 |
First incident the power steering just stopped working replaced tire rod drivers side outer tire rod left side seemed to take care of the issue until I got a fat tire on the right side and it’s out again changed the tire rod on that side and a new tire still no power steering
#11519469 |
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to make a right turn, the vehicle experienced a loss of power steering assist with the power steering fault message displayed. The contact made a local dealer aware of the failure; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 123,000.
#11518803 |
The power steering fault has come on, and this seems to be a known fault for you all yet I have not seen a recall. This is extremely dangerous to ignore.
#11518775 |
Electronic power steering systems failure (2010 Ford Fusion Hybrid) due to issues of excessive heat on the motor), Power steering locked. I was on HWY90 when the steering locked, I almost got in big accident on the HWY 90.
#11518375 |
power steering stopped working, making the steering wheel too hard to turn.
#11516206 |
Unknown
#11515714 |
The passenger airbag has not been replaced but I have a work order from my local dealership claiming they completed the recall. And my power steering/advance trac and automatic breaking system are not working. My power steering locked up on me driving 70 mph going down the highway. 3 of my 4 interior door latches have come apart and broke causing us to have to roll the window down to get out of the vehicle. There are a couple more items that should be considered safety recalls that are not on my model and year, but are covered on other years before and after my year.
#11514135 |
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the power steering became inoperable. The steering wheel failed to move. The power steering failure and “Service Now” message was displayed. The vehicle was taken to an independent mechanic and the contact was informed that the rack and pinion needed to be replaced. The vehicle was repaired but the failure recurred. While driving for approximately 20-miles, the failure recurred. The vehicle was towed to the mechanic again but was not yet diagnosed or repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.
#11513718 |
As I was driving the power steering failed. A warning message popped up saying to service Power steering and service Advantrax. The steering became a little stiff but I managed to drive it home. My husband went to start it after I got home and it can't be steered at all. This came with no warning or indications whatsoever. From what I have read it's a failure in the power steering system that causes it to need to be reset. I could have wrecked because of this. Please help.
#11513255 |
My Fusion has been having the same issues as other Ford Fusions with the electrical power steering, traction control and the tpms system. They have been acting up for months and now the power steering does not work at all. I have talked to my local Ford dealer and the Ford 1800 number and they say since it does not fall within the VIN guidelines they are not responsible for it and they I will have to pay out of pocket for it and if it should ever be recalled for it they would then reimburse me my cost if I kept all of my reciepts. I feel like it should be under recall and Ford have to pay for it.
#11512422 |
I recently had to replace my front tires due to them having a slow leak. Last night me and my daughter were driving down the interstate towards town, when I almost completely lost steering. Thankfully we was only going 40mph instead of 70mph due to exiting the interstate. Had we of been running 70mph and switching lanes we could of crashed into one of the semi's driving close to us.
#11511324 |
I was driving on a heavy highway when my power steering stopped working sending me all over the highway. Luckily I was able to pull over without getting hit. We took the car to ace Ford in Woodbury NJ just so they could look at it and was told the whole power steering rack and pinion had to be replaced. I have 112,000 miles. I know the Ford company recalled all 2011 Ford fusions for the same problem. They want me to pay over $2000 I don't have. I didn't have any warning lights until the steering went out. Power steering failure and traction control light. Just boom...gone
#11510121 |
While driving our 2010 Ford Fusion Hybrid, several warning appeared on the instrument panel. " service power steering" came on in red, "service advancetrac" was orange. The vehicle still had power steering at this point. After arriving home and turning off the engine, I restarted the engine to see if the lights might reset. At this point , the one warning changed to "service power steering NOW". At this point, there was no power assist with the steering. I know there is a recall, #15V340000, for 2011 - 2013 Fusion steering fails. Why was the 2010 model not included, as I have found many complaints online of steering failures on this model year car.
#11506544 |
I have contacted the Ford dealership in my area over a year ago and still have not been serviced on the air bag recall. Also, the power steering system is faulty. I am getting no assistance in repairing from the location the vehicle was purchased from. Power steering message appeared on my dash while driving. This is the second vehicle I have gotten from the dealer with a power steering issue.
#11505665 |
Leaving driveway forward steering got difficult then I was unable to turn the wheel. Thankfully I was not coming home from college on the interstate going 70 when the steering failed. Ford has been using this part since 2008 but recalls are only on 2011 & 2012. Why? I could have been killed. Mechanic says car needs replacement of electronic power steering assist system.

Other 2010 FORD FUSION Problem Areas

Power Train 809 complaints Vehicle Speed Control 789 complaints Engine 699 complaints Air Bags 589 complaints Fuelpropulsion System 484 complaints Service Brakes 432 complaints Electrical System 318 complaints Fuel System Gasoline 214 complaints Electronic Stability Control Esc 144 complaints Unknown Or Other 134 complaints Wheels 120 complaints Service Brakes Hydraulic 94 complaints Engine And Engine Cooling 85 complaints Power Trainautomatic Transmission 83 complaints Structurebody 58 complaints Suspension 33 complaints Seats 31 complaints Wheelslugsnutsboltsstuds 26 complaints Structurebodydoor 21 complaints Tires 15 complaints Exterior Lighting 13 complaints Traction Control System 11 complaints Latcheslockslinkages 10 complaints Visibility 9 complaints Equipment Adaptivemobility 8 complaints Forward Collision Avoidance Automatic Emergency Braking 8 complaints Latcheslockslinkagesdoorslatch 8 complaints Structure 8 complaints Equipment 7 complaints Steeringelectric Power Assist System 7 complaints Fuel System Gasolinestoragetank Assembly 6 complaints Seat Belts 6 complaints Service Brakes Airantilockabs Warning Light 5 complaints Service Brakes Electric 5 complaints Steeringrack And Pinion 5 complaints Visibilitywiper 5 complaints Visibilitysunmoon Roof Assembly 4 complaints Electrical System Instrument Clusterpanel 3 complaints Engine And Engine Coolingengine 3 complaints Lane Departure Blind Spot Detection 3 complaints Steeringrack And Pinionrack 3 complaints Vehicle Speed Controlaccelerator Pedal 3 complaints Visibilitywindshield 3 complaints Engine And Engine Coolingexhaust Systememission Control 2 complaints Equipmentelectricalradiotape Deckcd Etc 2 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 2 complaints Seatsfront Assemblyhead Restraint 2 complaints Seatsfront Assemblyseat Heatercooler 2 complaints Service Brakes Air 2 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 2 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring 2 complaints Steeringgear Box Other Than Rack And Pinion 2 complaints Vehicle Speed Controlthrottle 2 complaints Back Over Prevention Rearview System Braking 1 complaint Back Over Preventionwarningsexternalpedestrian Alert 1 complaint Electrical System12v24v48v Battery 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingengineengine Control Module Ecuecm 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Fuel System Other 1 complaint Latcheslockslinkageshoodlatch 1 complaint Power Trainaxle Assemblyaxle Shaftseal 1 complaint Power Trainaxle Hubs 1 complaint Power Traindriveline 1 complaint Seat Beltsfront 1 complaint Service Brakes Airantilockcontrol Unitmodule 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 1 complaint Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 1 complaint Steeringhydraulic Power Assist System 1 complaint Steeringhydraulic Power Assistpower Steering Fluid 1 complaint Steeringsteering Control Module 1 complaint Structureframe And Members 1 complaint Suspensionfrontcontrol Arm 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Tiressidewall 1 complaint Tiresvalve 1 complaint Visibilityglass Siderear 1 complaint Visibilitypower Window Devices And Controls 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Visibilitywindshield Wiperwasher 1 complaint
Check any vehicle history by VIN - Free vehicle history report