NHTSA Complaint #11571525 — 2010 FORD FUSION

The power steering on the car suddenly failed and made it very difficult to steer, especially from a stop. Luckily the failure occurred while the car was parked so did not pose an immediate safety risk to me but certainly could have if it happened while the car were in motion. The entire power steering rack and pinion had to be replaced which cost about $1750. OEM repair parts were not available from Ford. It appears that many same-year model Ford Fusions were part of a recall due to a similar or the same issue; however, once again my model was not included since it has the hybrid powertrain (this is the third such occurrence of a failure of a component on this vehicle that was part of a recall on the non-hybrid models that otherwise contain the same components). There were no advance warnings before the failure. After the failure occurred a message indicating a Power Steering Failure appeared on the dash.