NHTSA Complaint #11529752 — 2010 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11529752
Vehicle	2010 FORD FUSION
Component	STEERING
Date of Incident	April 2, 2023
Date Filed	June 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The power steering on my 2010 Ford Fusion has failed intermittently. Ford has a power steering recall for Ford Fusions made after 2010. I believe they should also include earlier model years in the recall since it is a common issue. The car says “Power Steering Assist Fault” every time I turn it on and the power steering doesn’t work. If I try to drive it, it also says “Service Advancetrac”. If you google these errors, you will find many, many forums where people with 2010 Ford Fusions have this exact issue. The problem was intermittent at first and could be solved by turning off the car and starting it again. Now it cannot be solved no matter what we try. People online report replacing the entire steering rack, only for the problem to persist. Something is wrong here.

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