NHTSA Complaint #11527686 — 2010 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11527686
Vehicle 2010 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Power Steering Assist not operating causing the steering of the vehicle to not operate and not being able to steer the car. I was lucky to get the car stopped off the highway before crashing the vehicle. I was on the I-95 going 70 mph when the steering locked up. I thought we were going to die! The power steering assist warning came on and I could not steer the car going 70 mph. If this isn't a major safety hazard I don't know what is. Ford Motor Company has many recalls on Ford and Lincoln for this same problem. In fact, a 2011 Ford Fusion has a recall for the power steering assist malfunction. I cannot afford to pay over $2000 to have Ford repair the vehicle, I am a disabled Vet with a very limited income. Now I have a vehicle sitting in my driveway that cannot be driven. Why are many other Ford and Lincoln vehicles with the same power steering assist issues recalled but not the 2010 Ford Fusion Hybrid with the same steering issues? Check Google, many 2010 Ford Fusion owners are having this issue and Ford Motor Company does nothing to help. Who is responsible if I crash this vehicle, get injured all due to a malfunction that is apparent in many other Fords and Lincolns but just my 2010 Ford Fusion?

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