2000 FORD FOCUS Suspensionfrontspringscoil Springs Problems

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THERE WAS A LOUD NOISE AND SUDDENLY THE FRONT DRIVER SIDE COLLAPSED. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH CAUTION TO AN INDEPENDENT MECHANIC. THE FAILURE WAS CONTRIBUTED TO THE FRONT DRIVER SIDE COIL SPRING AND STRUT. THE TECHNICIAN ALSO REPLACED BOTH OF THE FRONT STRUT ASSEMBLIES. RECENTLY, THE FRONT PASSENGER SIDE COIL SPRING DETACHED FROM THE VEHICLE WHICH CAUSED THE TIRE TO BLOW OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE BOTH FRONT STRUT ASSEMBLIES WERE REPLACED TWICE. THE REAR COIL SPRING WAS ALSO DEFECTIVE. THE COIL SPRING AND CONTROL ARM WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE STALLED SPORADICALLY. A TECHNICIAN INSPECTED THE VEHICLE AND STATED THAT THE FUEL PUMP WAS THE CAUSE OF THE FAILURE; HOWEVER, THE REPAIR SHOP WOULD NOT ASSUME RESPONSIBILITY BECAUSE THE VEHICLE WAS TITLED SALVAGED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 07/01/09 *BF THE FRONT COIL SPRINGS FAILED AS WELL. UPDATED 07/06/09.*JB

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE WAS TAKEN TO A MECHANIC FOR AN ALIGNMENT. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE TWO FRONT COIL SPRINGS FAILED AND NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE TWO FRONT SPRINGS, THE TWO REAR WHEEL CYLINDERS, AND A BRAKE LINE. THE CONTACT LEARNED OF NHTSA CAMPAIGN ID NUMBER 01I017000 (WHEELS:LUGS/NUTS AND BOLTS), BUT IT DID NOT APPLY TO HER VIN. SHE CALLED THE DEALER AND WAS INFORMED THAT THE RECALL HAD EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE 136,000. UPDATED 06/16/08 *BF

WENT TO BACK OUT OF DRIVEWAY AND HEARD LOUD SCRAPING NOISE. FOUND FRONT COIL SPRING BROKEN AND PROTRUDING INTO TOP OF TIRE. ALSO, FOUND A LOT OF RUST UNDER CAR BY FRONT TIRE. SEVERELY GOUGED TIRE IN JUST SHORT DISTANCE IN DRIVEWAY. *TR CAR IS AT DEALERSHIP FOR REPAIR AT THIS TIME. PRESENTLY CAR HAS ONLY APPROXIMATELY 20,000 MILES. IF THIS HAD OCCURRED AT HIGHWAY SPEEDS, WE WOULD PROBABLY BE DEAD!

DRIVER SIDE FRONT COIL SPRING SNAPPED. *TR

FRONT COIL SPRING BROKE AND COULD HAVE CAUSED BAD ACCIDENT AND INJURY. COIL SPRING WHERE IT BROKE WAS RUBBING ON FRONT TIRE. FRONT END HAD BEEN NOISY AND WOULD SOUND LIKE SOMETHING BUMPING OR NOT CONNECTED WHEN ON ROUGH PAVEMENT OR SPEED BUMPS. HAD TO HAVE FRONT COIL SPRINGS AND STRUTS REPLACED, RE-ALIGNED. *TR

2000 FORD FOCUS TIRE BLEW OUT. CUSTOMER STATES SHE WAS INFORMED AFTER THE REPAIR OF THE VEHICLE THAT THERE WAS A SILENT RECALL ON THE COIL SPRING. SHE STATED THAT THE COIL SPRING BROKE CAUSING THE TIRE TO BLOW OUT. *KB THE CONSUMER STATED SHE WAS NOTIFIED BY FORD THAT THEY WERE NOT GOING TO BE REIMBURSED FOR THE REPAIRS. THE CONSUMER PROVIDED A COPY OF THE SILENT RECALL ISSUED BY FORD PERTAINING TO THE VEHICLE. *TR

WE WERE DRIVING OUR CAR (A 2000 FORD FOCUS) AND HAD JUST PULLED INTO OUR DRIVEWAY, AS WE SHUT OFF THE ENGINE WE HEARD A POPPING SOUND, BUT NEITHER MY WIFE NOR I COULD DECIDE IF IT WAS THE CAR. ABOUT 30 MINUTES LATER MY WIFE WAS GOING SOMEPLACE WITH THE CAR AND WHEN SHE HAD BACKED UP WE HEARD A SCRAPING SOUND COMING FROM THE FRONT END. UPON INVESTIGATION WE FOUND THAT THE DRIVER'S SIDE COIL SPRING HAD BROKEN AND A SHARP POINTED END OF WHAT WAS LEFT WAS POKED OUT INTO THE TIRE, THE TIRE DID NOT BLOW, BUT COULD HAVE IF WE WERE TRAVELING AT ANY SIGNIFICANT SPEED. THE COIL SPRING SHOULD HAVE BEEN RESTRAINED BY A CLAMP AND A CUP SHAPED PLATE, BUT THE PLATE WAS NOT CUP SHAPED AT ALL. THIS SEEMS LIKE A DEFECT AND AN UNSAFE THING THAT COULD RESULT IN INJURY OR...

OWN A 2000 FORD FOCUS, WAS BACKING OUT OF A PARKING SPACE, WHEN I HEARD A LOUD NOISE FROM THE FRONT DRIVERS SIDE. STOPPED THE VEHICLE, GOT OUT TO SEE IF I HIT ANYTHING, NOTHING WAS THERE, JUST SMOOTH ASPHALT. WAS VERY NERVOUS ABOUT DRIVING THE VEHICLE AFTER THAT. ON MY HOUR COMMUTE HOME I NOTICE THE VEHICLE DROVE DIFFERENTLY, SOMETHING DIDN'T FEEL RIGHT. ALSO NOTICED A RUBBING NOISE WHEN TURNING THE STEERING WHEEL. DROVE AS SLOWLY AS POSSIBLE. CALLED MY MECHANIC NEXT MORNING, TOOK IT IN TO BE LOOKED AT, TWO MECHANICS TOOK A QUICK LOOK AND DROVE IT. BOTH CAME TO THE CONCLUSION THE FRONT DRIVERS SIDE SPRING COIL HAD BROKE! MECHANIC INFORMED ME THE VEHICLE WAS VERY UNSAFE TO DRIVE. *TR

WAS DRIVING SLOWLY (LUCKILY), WHEN THE SPRING OF THE SUSPENSION BROKE ON OUR FORD FOCUS SE 2000 STATION WAGON. THIS LEAD TO SHREDDING OF THE FRONT TIRE. FORD REPLACED THE 2 FRONT SPRINGS FOR FREE INDICATING THAT THEY KNEW ABOUT THIS DEFECT AND CHOSE NOT TO FIX IT IN ADVANCE DESPITE THE RISK. NEVERTHELESS, THE SAME INCIDENT WOULD HAVE HAPPENED AT 75 MPH IT IS VERY LIKELY THAT THIS WOULD HAVE LEAD TO AN ACCIDENT WITH POSSIBLE INJURIES/DEATHS. *TR

UP TO THIS TIME, THE VEHICLE WAS RUNNING FINE WITH NO SINGS OF ANY PROBLEMS. I HAD JUST MERGED ON THE HIGHWAY. SUDDENLY, I HEARD A LOUD BANG. I THOUGHT A ROCK HAD KICKED UP AND STRUCK THE BOTTOM OF THE CAR. AFTER EXITING THE HIGHWAY AND MAKING A TURN, I HEARD A "CLUNKING" NOISE. AFTER GETTING THE CAR TO THE SHOP TO CHECK THE PROBLEM, IT WAS FOUND THAT THE FRONT DRIVER SIDE COIL SPRING HAD SNAPPED. TO REPAIR PROPERLY, BOTH FRONT COIL SPRINGS AND STRUTS WILL BE REPLACED AND THE FRONT END ALIGNED. ONLY NEW REPLACEMENT PARTS USED FOR REPAIR. I NEVER HEARD OF, OR EXPERIENCED THIS. *JB

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2000 FORD FOCUS WITH 98,000 FAILURE MILEAGE AT 30 MPH SHE HEARD A DRAGGING SOUND AND THE VEHICLE BEGAN TO SMOKE FROM THE FRONT PASSENGER AND DRIVER SIDES. THE SMOKE AND DRAGGING GOT WORSE, THEREFORE, THE CONTACT RETURNED HOME. THE VEHICLE WAS RAISED, AND THE CONTACT NOTICED THAT BOTH DRIVER AND PASSENGER COIL SPRINGS WERE BROKEN. THE VEHICLE HAS BEEN REPAIRED. *AK THE CONSUMER STATED ORIGINAL COIL SPRINGS WERE SENT BACK TO FORD TO ASSIST IN POSSIBLE REIMBURSEMENT, HOWEVER THE FORD FOCUS WAS NOT LISTED IN THE RECALL NOTICE PROVIDED. UPDATE 05/04/07 *TR

FRONT PASSENGER SPRING BROKE, SEPARATED FROM THE MOUNTING BRACKET, EMBEDDED THE END OF THE SPRING INTO THE TIRE WHICH PUNCTURED IT. VEHICLE REQUIRED TOWING FOR REPAIR. I WAS NOTIFIED OF AN "EXTENDED WARRANTY" ON THE PROBLEM AND SUBMITTED A CLAIM TO THE LOCAL DEALERSHIP FOR REIMBURSEMENT. AFTER 5 MONTHS OF FOLLOW-UP, I FINALLY RECEIVED A CHECK FOR THE REPAIRS. *JB

DRIVING ON RT 80 AT 65 MPH THE PASSENGER FRONT COIL SPRING FAILED CAUSING THE COIL SPRING TO RUB ON THE TIRE AND DAMAGE IT. HOWEVER, THE BF GOODRICH SIDEWALL WAS STRONG ENOUGH TO ALLOW THE CAR TO BE DRIVEN SLOWLY TO A FORD DEALER ABOUT 1.5 MILES AWAY. BOTH FRONT COIL SPRINGS WERE THEN REPLACED PER THE EARLIER NHTSA AGREEMENT WITH FORD. THE COIL SPRINGS WERE LEFT WITH DEALER. AS THE COIL FAILURE COULD HAVE CAUSED A HIGH SPEED BLOW OUT, IN MY OPINION, FORD SHOULD REPLACE ALL 2000 TO 2003 FOCUS FRONT COIL SPRING IN STEAD OF FREE REPLACEMENT WHEN THEY FAIL PER FORD'S 03M02 CUSTOMER SATISFACTION PROGRAM. *JB

WHILE LEAVING A PARKING LOT, CROSSED A SPEED BUMP, AT 5 MPH, HEARD A LOUD CLUNK AND THE CAR WOULD NOT EASILY MOVE. CAR WAS TAKEN TO A REPAIR FACILITY ON A FLATBED. GARAGE DETERMINED THAT THE LEFT FRONT COIL SPRING BROKE AND BOUND UP ON THE LEFT FRONT TIRE. THE LEFT FRONT COIL SPRING WAS REPLACED, AS WELL AS THE LEFT FRONT SWAY LINK, WHICH WAS ALSO DAMAGED BY THE BROKEN SPRING. THE BROKEN SPRING IS AVAILABLE FOR INSPECTION. *JB

WHILE HAVING THE CAR SERVICED AT A 'BIG-BOX' SERVICE DEPARTMENT ON JULY 16,2006 ,IT WAS LOWERED TO THE FLOOR,WITH A LOUD BANG...THE RIGHT FRONT COIL SPRING HAD SNAPPED , WITH A PART WEDGING THE "NEW" FRONT TIRE AGAINST THE INNER PANEL..THE OTHER PART OF THE SPRING DAMAGED THE STRUT ASSEMBLY..THE SERVICE MANAGER TOLD ME TO CONTACT A TOWING COMPANY --BECAUSE THE CAR COULD NOT BE DRIVEN.. WHEN MY TOW TRUCK DRIVER SAW THE CAR AND DRAGGED IT OFF THE LIFT ..HE REPLIED TO ME THAT I WAS LUCKY IT DID NOT HAPPEN AT 65 MPH OR I WOULD HAVE BEEN HISTORY.. NOW, EVEN WITH ALL--ALL NEW PARTS I DON'T KNOW IF I WILL EVER FEEL SAFE DRIVING IT..*NM

THE FRONT LEFT COIL SPRING ON MY CAR SNAPPED AND LODGED IN THE FRONT LEFT WHEEL, CAUSING IT TO SEIZE WHILE DRIVING AT HIGHWAY SPEEDS. THE CAR CAME TO A RAPID HALT, AND IF I WASN'T IN THE RIGHT LANE WHEN THE INCIDENT OCCURRED, AN ACCIDENT MIGHT HAVE RESULTED. A FEW DAYS BEFORE, I HAD HEARD A SNAPPING SOUND FROM THE LEFT SIDE OF MY CAR, BUT I NOTICED NO IMMEDIATE SYMPTOMS. FORD HAS DETERMINED THAT THE COIL SPRING WAS IMPROPERLY MANUFACTURED, BUT NO RECALL WAS PERFORMED. FORD'S RESPONSE (CAMPAIGN 03M02, IN RESPONSE TO INVESTIGATION EA 02-023) WAS NOT ADEQUATE FOR THE FOLLOWING REASONS: 1. FORD'S RESPONSE STATES THAT THE SPRING FAILURE WILL CAUSE "SUSPENSION NOISE, POSSIBLY ACCOMPANIED BY SAGGING OF ONE SIDE OF THE VEHICLE." CLEARLY, THE FAILURE THAT I EXPERIENCED WAS NOT CONSIDERED WHEN DETERMINING IF THE SITUATION WARRANTED A RECALL. 2. FORD DID NOT NOTIFY ME THAT...

I WAS DRIVING MY FORD FOCUS & THE FRONT COIL SPRING BROKE WHILE I WAS DRIVING THE FRONT END OF THE CAR COLLAPSED ON THE FRONT TIRE. I WAS DRIVING 65 MILES AND HOUR SECONDS BEFORE I FORTUNATELY SLOWED DOWN TO A STOP...NOTICED A NOISE LIKE A FLAT TIRE, SOMETHING DID NOT FEEL RIGHT JUST BEFORE IT COLLAPSED ON THE ROAD, I AGAIN THANK GOD, I DECIDED TO TURN AROUND TO GO BACK HOME & IMMEDIATELY UPON THAT TURN AROUND THE CAR COLLAPSED. THESE RECALLS SAFETY CAMPAIGNS ARE RISKING MY LIFE, BUT TERRIFIES ME FOR MY NEWLY DRIVING SON BEHIND THE WHEEL. AS IF THAT IS NOT BAD ENOUGH, I NOW HAVE TO FILE THIS COMPLAINT ALSO. ELECTRICAL SYSTEM IGNITION---UNABLE TO REMOVE KEY....CAR WAS UNABLE TO BE TOWED CAR LOCKED UP..STEERING EVERYTHING. COST OF REPAIR WAS QUOTED FROM $382.00 FROM FORD SERVICE DEALER...MEANWHILE THE HUGE INCONVENIENCE CAR PARKING FEES..FOR BEING...

I WAS PARKING WHEN I HEARD A NOISE. THE COIL SPRING ON THE RIGHT FRONT HAD BROKEN. I DROVE TO A GAS STATION AND HAD IT REPAIRED. *JB

I WAS GOING ABOUT 15 MPH WHEN I HIT A SMALL POT HOLE IN THE ROAD. SOON AFTER I BEGAN TO HEAR A CLICKING NOISE WHEN I WOULD TAKE TURNS. AFTER BRINGING THE CAR TO A MECHANIC I WAS TOLD THAT BOTH FRONT COIL SPRINGS HAD SHATTERED. AFTER HAVING THESE FIXED AS THEY WERE UNDER EXTENDED WARRANTY BY THE MANUFACTURER I AM TOLD THAT COINCIDENTLY I HAVE NEW FRONT SUSPENSION AND ABS ISSUES WHICH THOUGH MOST LIKELY WERE CAUSED BY THE COIL STRING MALFUNCTION WILL NOT BE COVERED AS SUBSEQUENT DAMAGE AND I AM ON MY OWN. HAD THE DAMAGE TO THE COIL SPRING NOT OCCURRED THERE WOULD HAVE BEEN NO ISSUES WITH THE ABS OR FRONT SUSPENSION. *JB

BROKEN SPRING IN FRONT OF 2000 FORD FOCUS. LEADING TO OTHER UNSAFE CONDITIONS ON THE CAR. STRUT BEARINGS,CONTROL LINKS UNSTABLE STEERING VIBRATION. *JB

DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH, THERE WAS A LOUD POP AS THOUGH SOMETHING HIT UNDERSIDE THE VEHICLE. THE STEERING THEN PULLED TO THE RIGHT. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT REPAIR SHOP THAT DETERMINED BOTH FRONT COIL SPRINGS FRACTURED AND THE SPRINGS WERE REPLACED.

LEFT FRONT SUSPENSION SPRING BROKE AFTER RIDING OVER A MANHOLE COVER AT LOW SPEED. THE VEHICLE MADE A GRINDING NOISE AND IT WAS PARKED IN THE NEAREST PARKING GARAGE. THE DAMAGED TIRED HAD TO BE REMOVED AND REPLACED WITH THE SPARE TO MOVE THE CAR BACK OUT OF THE PARKING GARAGE TO BE TOWED. THIS TIRE WAS ALSO DAMAGED (HOWEVER, THE DAMAGE WAS LESS SEVERE). THE CAR WAS THEN TOWED TO THE NEAREST DEALERSHIP. THE COIL SPRING CLEAVED UNDER THE RUBBER SHIELDING AND DAMAGED THE LEFT FRONT TIRE. IF THIS HAD OCCURRED AT HIGHWAY SPEEDS, THE TIRE WOULD HAVE PUNCTURED AND CAUSED SIGNIFICANT DAMAGE AND POSSIBLY INJURY/DEATH. *NM

DT*: THE CONTACT STATED WHILE IN REVERSE COMING OUT OF A PARKING SPACE AT 1MPH A NOISE WAS HEARD RUBBING AGAINST THE TIRE. UPON INSPECTION, THE CONTACT DETERMINED THE FRONT PASSENGER SIDE COIL SPRING BROKE. THE PART WITH THE RUBBER SEAL IN THE COIL SPRING RUSTED CAUSING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO SUGGESTED CONTACTING THE NHTSA TO FILE A COMPLAINT. THE MANUFACTURER HAS NOT BEEN ALERTED.

WHILE DRIVING MY 2000 FORD FOCUS SEDAN UPON EXITING THE PARKWAY SATURDAY EVENING MARCH 18, 2006, I HEARD A LOUD THUD FROM WITHIN THE FRONT END, LIKE SOMETHING HAD SNAPPED. NOTHING LOOKED TO BE WRONG. A SHORT TIME LATER, THE VEHICLE STARTED TO EMANATE A LOUD HIGH-PITCHED GRINDING NOISE AND THEN A LOT OF SMOKE. WHAT HAPPENED IS THE FRONT RIGHT WHEEL SUSPENSION SPRING SNAPPED OFF THE STRUT AND GORGED A DEEP TROUGH OR GROOVE IN MY TIRE. FORTUNATELY THE TIRE WAS BRAND NEW. IF THIS HAD HAPPENED WHILE I WAS DRIVING ON THE PARKWAY A FEW MINUTES BEFORE, NO DOUBT THE TIRE WOULD HAVE BLOWN AND SENT ME CAREENING OUT OF CONTROL. MY MECHANIC PUT THE CAR UP ON A LIFT SO I COULD TAKE PHOTOGRAPHS. MY MECHANIC IS MAKING THE REPAIRS TODAY. HE REPORTS THE STRUT SPRING BROKE IN THREE SEPARATE PLACES. THE FRONT TIRE IS DESTROYED AND...

HAD CAR TOWED AFTER LOUD NOISE COMING FROM FRONT END. FRONT COIL SPRING BROKE WHILE CAR WAS PARKED(??). DEALER REPLACED THE SPRING AT NO CHARGE UNDER RECALL 03M02B (COIL SPRING CORROSION WARRANTY EXTENSION). DEALER SAID COULD NOT REPLACE REST OF COIL SPRINGS UNTIL/UNLESS THEY BREAK. IS IT DANGEROUS TO DRIVE AROUND WITH POSSIBLY DEFECTIVE COIL SPRINGS? *JB

ALWAYS NOTED A RATTLING, WHICH I WAS TOLD WAS A STRUT NOISE, BUT NOTHING WAS WRONG. TWO WEEKS AGO THE RIGHT SIDE STRUT SPRING BROKE AND NEARLY DESTROYED A TIRE. HAD TO BE TOWED, AND THEN HAD SPRING REPLACED. 10 DAYS LATER THE LEFT SIDE SPRING BROKE AS I ENTERED DRIVEWAY. MANY RELIABLE SOURCES HAVE INFORMED ME THAT THERE WAS NO WAY A 2000 VEHICLE WITH 67,000 MILES SHOULD HAVE THESE PROBLEMS. THE WARRANTY EXPIRED. . BOTTOM LINE WAS THAT FORD USED EITHER INFERIOR OR DEFECTIVE SPRINGS ON A IMPORTANT PART OF THE CAR.*AK

AT APPROXIMATELY 70,000 MILES, I NOTICED A CLUNKING NOISE WHILE TURNING. AFTER INVESTIGATING THE PROBLEM, MY HUSBAND NOTICED THAT THE DRIVER SIDE FRONT SPRING COIL WAS BROKEN. IF I WOULD HAVE CONTINUED TO DRIVE I'M SURE IT WOULD HAVE PUNCTURED THE TIRE. WE TOOK IT AND HAD THE SPRING COILS IN THE FRONT BOTH REPLACED. *JB

DT: HAD SERERALL ISSUES WITH THE VEHICLE ITS METAL CAUSES PREMATURE FAILURE. THE COIL SPRINGS HAD TO REPLACED .THEY BROKE AND THE REAR DOOR LATCHES WERE IN THE PROCESS OF DISINGRATING . THEY PUT IN WEATHER STRIPPING. THE REAR WHEEL BEARINGS MALFUNCTIONED. CONTACTED FORD, THEY DID TWO AFTER WARRENTY REPAIRS TO THE VEHICLE. FORD SAID IT NEEDED A NEW AXLE. THIS STARTED ON JULY 15, 2005. THERE WAS A REAL HIGH PITCH WHINING NOISE BEFORE DETERMINING THE PROBLEM WITH THE AXLE. *AK *JB

DT: THE FRONT RIGHT PASSENGER SIDE COIL SPRINGS BROKE. WHEN THIS OCCURRED IT STOPPED THE CAR AND PUNCTURED THE RIGHT FRONT TIRE. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE REPAIR BILL COST $1000. THE TIE ROD END WAS DAMAGED ALONG WITH THE STRUTS, UPPER BEARING PLATES, FRONT STABILIZER RINGS, TIRE, A NEW RIGHT SIDE AXLE, AND CONTROL ARM. THEY WERE REPLACED. THE MECHANIC SAID THERE WAS A CRACK IN THE FRONT COIL SPRINGS THAT CAUSED THE AFOREMENTIONED FAILURES. IN 11/04 THERE WAS A RECALL ON THE FRONT COIL SPRINGS AND THE CONSUMER WAS NOTIFIED BY RECALL LETTER. RECALL REPAIRS HAD ALREADY BEEN DONE IN APRIL WHEN THE INCIDENT OCCURRED. CONSUMER TOOK REPAIR BILL AND RECALL LETTER TO DEALER, AND THEY SUBMITTED IT TO FORD. HOWEVER, FORD SENT BACK A CHECK FOR $480 BUT NOT THE $1000 THE CONSUMER SPENT. THEY ONLY PAID FOR THE COILS AND SOME OTHER...

BOTH FRONT COIL SPRINGS BROKE DURING NORMAL USAGE. THE SPRINGS, STRUTS AND ONE STRUT BEARINGS HAD TO BE REPLACED. *JB

1) NO KNOWN EVENTS LEAD UP TO THE FAILURE. WE HAD NO WARNING. WE DID NOTHING UNUSUAL. 2) WE WERE DRIVING AND HEARD A LOUD NOISE. WE HADN'T RUN OVER ANYTHING AND THE CAR APPEARED FINE. UPON TAKING IT TO BE LOOKED AT WE FOUND THAT WE NEEDED A NEW SPRING. WE ALSO FOUND OUT THAT THIS IS A VERY COMMON PROBLEM IN THE 2000 FOCUS AND ALSO THAT THE FORD TAURUS HAD THE SAME PROBLEM. HOWEVER THE TAURUS WAS GIVEN A SAFETY RECALL. I WAS INFORMED BY MY MECHANIC THAT HAD THE SPRING PUNCTURED MY TIRES SIDEWALL, I WOULD HAVE BLOWN A TIRE AND COULD HAVE LOST CONTROL OF THE VEHICLE, WHICH, EVEN AT LOWER SPEEDS IS UNDESIRABLE. 3) THE MECHANIC PUT IN A NEW SPRING, BUT THINKS THAT THE OTHER SPRING MAY BE MORE VULNERABLE NOW HAVING BEARED THE EXTRA LOAD. ALSO, HE SAYS OUR STRUTS MAY HAVE...

RIGHT FRONT COIL SPRING BROKE WITHOUT WARNING. BEARING ON THE UPPER TI ROD FROZE UP

DURING A ROUTINE DRIVING, THE FRONT RIGHT SPRING OF MY 2000 FORD FOCUS, SIMPLY BROOK. AS A RESULT, THE FRONT SHOCK WAS TILTED TO THE RIGHT. I HAD TO REPLACE BOTH SPRINGS AND SHOCKS. I WAS VERY LUCKY IT OCCURED WHEN I WAS DRIVING IN THE CITY AT 25 MILES PER HOUR, OTHERWISE I COULD BE INVOLVED IN AN ACCIDENT. ON NOVEMBER 2004 FORD ISSUED AN EXTENDED WARRANTY FOR THESE FRONT SPRINGS SAYING THAT " PORTION OF THE FRONT COIL SPRINGS MAY NOT HAVE RECEIVED ADEQUATE CORROSION PROTECTION WHICH MAY EVENTUALLY LEAD TO A FRACTURE OF THE SPRING." I HAVE CALLED FORD DEALERSHIP TO FIX THE PROBLEM, BUT THEY WANTED ME TO PAY FOR THE EXPENSES, SAYING THAT IT IS NOT A RECALL. ANY REQUESTS FOR A REFUND WERE DENIDED. PLEASE, I NEED YOUR HELP. THANK YOU.

FRONT PASSENGER SIDE COIL SPRING BROKE AND THE SHARP EDGE OF THE SPRING (CREATED BY THE BREAK) STUCK INTO MY TIRE CAUSING A FLAT. THE CAR CAME TO A GRINDING HAULT. I WAS TRAVELING AT ABOUT 5-10 MPH, TURNING DOWN A SIDE STREET. I HAD BEEN ON THE HIGHWAY 2 MINUTES EARLIER. IF THIS HAPPENED ON THE HIGHWAY IT WOULD HAVE BEEN VERY DANGEROUS PROBABLY RESULTING IN SERIOUS INJURY OR DEATH. WHEN I TALKED TO THE SERVICE TECH. AT MY LOCAL DEALER HE TOLD ME THAT IT WAS A RECALL ITEM BUT FORD DID NOT SEND OUT NOTICES AND THEY WERE FIXING THE PROBLEM CARS WHEN THEY COME IN BROKEN. THE LOCAL FORD DEALER REPLACED BOTH FRONT SPRINGS AND THE ONE TIRE THAT WAS DAMAGED.

WHILE DRIVING, ROLLED OVER HIGH-SPEED SPEED BUMP AT ABOUT 25 MPH, HEARD A LOUD NOISE. AFTERWARDS, RIGHT FRONT OF CAR MADE VERY LOUD CLICKING NOISE AS IF IT WERE BINDING DURING SHARP TURNS AT LOW SPEEDS. UPON FURTHER INSPECTION, FOUND RIGHT FRONT COIL SPRING BROKEN. BOTH SPRINGS HAD PORTIONS OF THE BLACK COATING MISSING, EXPOSING RUSTY STEEL. UNCERTAIN IF DRIVER'S SIDE SPRING BROKEN. BROKEN RIGHT FRONT SPRING TILTED INWARDS, DID NOT CONTACT TIRE.

DT: FRONT COIL SPRING BROKE ON PASSENGERS SIDE, THE SPRING WAS LOCKED ON THE TIRE AND RUINED THE TIRE. GOODYEAR HAD NEVER SEEN ANYTHING LIKE THAT, AND FORD SAID THEY NEVER HAD ONE COME IN LIKE THAT. GOODYEAR SAID IT COULD HAVE BEEN ANYTHING THAT MADE IT BREAK. *AK

DT: WITHOUT WARNING DRIVER'S SIDE FRONT COIL SPRING BROKE . RING THAT SITS ON TOP OF COIL SPRING THAT SUPPORTS THE CAR BROKE. HAS NOT GONE TO DEALER YET. MANUFACTURER HAS NOT BEEN CONTACTED.*AK THE CONSUMER CONTACTED THE DEALER AND MANUFACTURER AND THEY INFORMED THE CONSUMER THAT THE PART HAD BEEN RECALLED. HOWEVER SINCE THE CONSUMER HAD THE PART REPAIR AT A NON-FORD DEALER THEY REFUSED TO REIMBURSE THE CONSUMER FOR THE REPAIRS. *NM

CONTACT STATES: RIGHT FRONT COIL SPRING BROKE, CAUSING LOSS OF CONTROL, DAMAGING RIGHT FRONT TIRE. *AK

PE02-044 IS THE INVESTIGATION NUMBER... THIS IS INFORMATION WITH A LINK TO PICTURES TO SHOW HOW LUCKY I WAS NOT TO BE DRIVING. THIS CAN HAPPEN WITHOUT WARNING. FORD AGREED TO FIX IT. I HAVE MY TIRE REPLACED AS WELL, HOWEVER THIS SHOULD HAVE BEEN RECALLED FOR INSPECTION. THERE WAS A LETTER SENT, BUT I, AS A SECOND OWNER OF THE VEHICLE USED HAD NO WAY TO KNOW IT WAS A POSSIBILITY. HOW MANY MORE PEOPLE ARE DRIVING THESE CASE AS LEASE TURN INS AND HAVE NO IDEA OF THE POTENTIAL. PLEASE MAKE THIS A RECALL. I WAS LUCKY, IF I WAS DRIVING ON THE HIGHWAY, I COULD HAVE BEEN IN TROUBLE. COPY OF MY LETTER TO TRANSPORT CALIFORNIA. I HAVE RECENTLY HAD BOTH MY FRONT SPRINGS FAIL IN MY 2000 FOCUS ZX3. THE RIGHT ONE FAILED AND PUNCTURED THE TIRE. UPON INSPECTION, THE LEFT ONE WAS ALSO SHOWN CRACKED....

THE FRONT SUSPENSION HAS BEEN MAKING POPPING AND GRONING SOUNDS LEADING UP TO THE PROBLEM. THEY WERE VERY LOUD WHEN GOING OVER BUMPY ROAD. THE FAILURE HAPPENED WHEN WE WENT TO PULL AWAY FROM A STOP SIGN. THE LEFT FRONT SPRING BROKE WITH A LOUD BANGING SOUND. THE CAR PULLED SLIGHTLY TO THE RIGHT BUT WAS STILL CONTROLABLE. TO FIX THE PROBLEM WE HAD TO REPLACE THE FRONT SPRINGS AND STRUTS. I REPLACED BOTH SIDES OF THE CAR FOR FEAR THAT THE OTHER SIDE WOULD BREAK WHILE I WAS ON THE HIGHWAY. *AK

THE LEFT FRONT TIRE FELL OFF UNEXPECTEDLY WHILE THE VEHICLE WAS BEING PARKED. RESULTS SHOWED THAT THE FRONT COIL SPRING BROKE OFF THE VEHICLE. *AK *SC *JB

1. SEVERAL LOUD POPPING NOISES EVERY TIME THE STEERING WHEEL TURNED FROM LEFT TO RIGHT OR RIGHT TO LEFT FULL. 2. DRIVERS SIDE COIL SPRING BROKE, 3. REPLACES FRONT COIL SPRINGS.*AK

COMPLAINT RECEIVED VIA E-MAIL."MY CAR STARTED MAKING A TERRIBLE SCREECHING NOISE. FORTUNATELY, I WAS WITHIN 1/4 MILE FROM A MECHANIC, SO I PULLED IN THERE. THE MECHANIC, DAN, TOLD ME THE FRONT SPRINGS HAD BROKEN ON THE CAR, AND HE EVEN SHOWED ME JUST HOW CLOSE ONE OF THE SPRINGS HAD GOTTEN TO PUNCTURING A TIRE. HAD I DRIVEN TO NAPPANEE, I BELIEVE THE SPRING WOULD HAVE PUNCTURED THE TIRE. WE BOTH LOOKED ON THE INTERNET FOR RECALL INFORMATION SINCE BROKEN SPRINGS SEEMED SO ODD. NOTHING WAS THERE, SO I PAID OVER $300.00 OUT OF POCKET FOR THE REPAIR. NOW, I SEE CARS LIKE MINE ARE HAVING PROBLEMS WITH THE SPRINGS, AND THAT FORD IS COVERING THESE KIND OF REPAIRS FOR TEN YEARS OR 150,000 MILES. I DIDN'T KNOW THAT WHEN I PAID FOR THE REPAIR. I WANT REIMBURSEMENT, BUT MORE IMPORTANTLY, I WOULD LIKE TO SEE FORD MOTOR COMPANY...

THE FRONT RIGHT COIL SPRING HAS BROKE. THE CONSUMER HAS CONTACTED THE FORD MANUFACTURER AND WAS TOLD THAT THEY WOULD NOT DO ANYTHING. CONSUMER SAYS THAT FORD EXTENDED THE WARRANTY, BUT HIS DID NOT COMPLY DUE TO THE YEAR IT WAS BUILT. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

WHILE DRIVING AT LOW SPEEDS FRONT COIL SPRING SNAPPED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

LEFT FRONT SUSPENSION SPRING FRACTURED INSIDE THE SLEEVE AT ONE COIL FROM THE BOTTOM. FRACTURED END OF THE SPRING WAS FORCED AGAINST THE TIRE, DAMAMGING THE TIRE. THIS IS THE SECOND OEM COIL SPRING TO FRACTURE ON THIS CAR, REFERENCE ODI CONFIRMATION NUMBER 10030978 DESCRIBING THE FRACTURE OF THE RIGHT FRONT COIL SPRING. WHY IS THERE NO RECALL ON THESE SPRINGS? WHY HASN'T FORD MOTOR COMPANY'S CUSTOMER SATISFATION PROGRAM 03M02 BEEN EXTENDED TO INCLUDE ALL 2000MY FOCUS INSTEAD OF COVERING ONLY FOCUS'S BUILT UP TP DECEMBER 1999?*AK

1) NOISE COMING FROM RIGHT FRONT 2) BOTH FRONT SPRINGS AND STRUTS HAD TO BE REPLACED BECAUSE THE RIGHT FRONT SPRING HAD BROKEN AND CUT THE RIGHT FRONT TIRE DOWN THE MIDDLE (WHICH ALSO HAD TO BE REPLACED). THE SPRING ALSO BENT THE STRUT.*AK 3) ALL OLD PARTS ARE AVAILABLE - SEE #2 FOR WHAT WAS DONE TO CORRECT FAILURE. REPAIRS HAD TO BE MADE ON AN EMERGENCY BASIS.

2000 FORD FOCUS, RIGHT FRONT COIL SPRING BROKE. CAR ONLY HAD 44,849 MILES ON IT WHEN THIS OCCURRED. THE COIL LOOKED "VERY" OLD AND WORN FOR THAT NEW OF A VEHICLE. HAS THIS BEEN A PROBLEM FOUND ON THESE VEHICLES. IF THIS WOULD HAVE HAPPENED ON A HIGHWAY VS A PARKING LOT, THERE WOULD PROBABLY BEEN A HORRIFIC ACCIDENT. *AK

BELOW IS THE EMAIL I JUST SENT TO MY LOCAL DEALER WHERE I BOUGHT MY CAR NEW. YESTERDAY WE TALKED ABOUT THE REPLACEMENT OF MY FRONT SPRINGS AND STRUTS ON MY 2000 FOCUS, VIN#[XXX], AS MY PASSENGER SIDE FRONT SPRING BROKE. OBVIOUSLY, I THINK WE BOTH FEEL THAT THIS SHOULDN'T HAPPEN WITH ONLY 41,655 MILES ON THE CAR. I WENT ON LINE AND DISCOVERED THAT THIS HAS BEEN A PROBLEM WITH THIS MODEL AND IN FACT A REPLACEMENT PROGRAM, 03M02, WAS INITIATED TO DEAL WITH IT BUT MINE IS NOT ONE OF THE VIN'S AFFECTED. I CALLED FORD THIS MORNING AND THEY ARE FORWARDING MY REPORT TO THE ENGINEERING DEPARTMENT. THEY INDICATED THAT THEY WERE IN SOME WAY GOING TO BE CONTACTING THE LOFINK SERVICE DEPARTMENT ABOUT THE VEHICLE. WOULD YOU LET ME KNOW, AS SOON AS YOU RECEIVE ANY INFORMATION FROM THEM, IF THEY ARE OFFERING ANY ADJUSTMENT TO...