NHTSA Complaint #10164513 — 2000 FORD FOCUS

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS issue reported to NHTSA

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Complaint Details

ODI Number	10164513
Vehicle	2000 FORD FOCUS
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	July 16, 2006
Date Filed	August 4, 2006
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHILE HAVING THE CAR SERVICED AT A 'BIG-BOX' SERVICE DEPARTMENT ON JULY 16,2006 ,IT WAS LOWERED TO THE FLOOR,WITH A LOUD BANG...THE RIGHT FRONT COIL SPRING HAD SNAPPED , WITH A PART WEDGING THE "NEW" FRONT TIRE AGAINST THE INNER PANEL..THE OTHER PART OF THE SPRING DAMAGED THE STRUT ASSEMBLY..THE SERVICE MANAGER TOLD ME TO CONTACT A TOWING COMPANY --BECAUSE THE CAR COULD NOT BE DRIVEN.. WHEN MY TOW TRUCK DRIVER SAW THE CAR AND DRAGGED IT OFF THE LIFT ..HE REPLIED TO ME THAT I WAS LUCKY IT DID NOT HAPPEN AT 65 MPH OR I WOULD HAVE BEEN HISTORY.. NOW, EVEN WITH ALL--ALL NEW PARTS I DON'T KNOW IF I WILL EVER FEEL SAFE DRIVING IT..*NM

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#10213975 — January 6, 2008 — DRIVER SIDE FRONT COIL SPRING SNAPPED. *TR

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