NHTSA Complaint #10335718 — 2000 FORD FOCUS

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THERE WAS A LOUD NOISE AND SUDDENLY THE FRONT DRIVER SIDE COLLAPSED. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH CAUTION TO AN INDEPENDENT MECHANIC. THE FAILURE WAS CONTRIBUTED TO THE FRONT DRIVER SIDE COIL SPRING AND STRUT. THE TECHNICIAN ALSO REPLACED BOTH OF THE FRONT STRUT ASSEMBLIES. RECENTLY, THE FRONT PASSENGER SIDE COIL SPRING DETACHED FROM THE VEHICLE WHICH CAUSED THE TIRE TO BLOW OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE BOTH FRONT STRUT ASSEMBLIES WERE REPLACED TWICE. THE REAR COIL SPRING WAS ALSO DEFECTIVE. THE COIL SPRING AND CONTROL ARM WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.