NHTSA Complaint #10177527 — 2000 FORD FOCUS

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS issue reported to NHTSA

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Complaint Details

ODI Number	10177527
Vehicle	2000 FORD FOCUS
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	December 20, 2006
Date Filed	January 2, 2007
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

DRIVING ON RT 80 AT 65 MPH THE PASSENGER FRONT COIL SPRING FAILED CAUSING THE COIL SPRING TO RUB ON THE TIRE AND DAMAGE IT. HOWEVER, THE BF GOODRICH SIDEWALL WAS STRONG ENOUGH TO ALLOW THE CAR TO BE DRIVEN SLOWLY TO A FORD DEALER ABOUT 1.5 MILES AWAY. BOTH FRONT COIL SPRINGS WERE THEN REPLACED PER THE EARLIER NHTSA AGREEMENT WITH FORD. THE COIL SPRINGS WERE LEFT WITH DEALER. AS THE COIL FAILURE COULD HAVE CAUSED A HIGH SPEED BLOW OUT, IN MY OPINION, FORD SHOULD REPLACE ALL 2000 TO 2003 FOCUS FRONT COIL SPRING IN STEAD OF FREE REPLACEMENT WHEN THEY FAIL PER FORD'S 03M02 CUSTOMER SATISFACTION PROGRAM. *JB

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#10213975 — January 6, 2008 — DRIVER SIDE FRONT COIL SPRING SNAPPED. *TR

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