2015 FORD EXPLORER Steering Problems

328 NHTSA complaints on file

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All Steering Complaints — Page 3

#11461235 |
Electronic power steering failure, no warnings no lights on dash, steering completely bound up was unable to control vehicle, vehicle came to a halt on side of road narrowly missing a service pole, powered off vehicle and started again, steering was active but decided not to risk driving and called a tow
#11459664 |
Electric power steering rack and pinion failure -- no communication to steering module. Currently available for inspection but may require immediate repair or sale of vehicle due to requirement of drivable vehicle. Inability to steer may have resulted in damage to person, vehicle and/or property if not immediately realized and car parked. Problem confirmed by independent service center (AAA Carolinas service center). No inspection of vehicle or component by the manufacturer, police, insurance representatives or others. No warning lamps, messages or other symptoms of the problem prior to the failure, although irregular but continuous issues with sensor re: putting transmission in park for 2+ years.
#11459323 |
Rack and pinion failure while driving vehicle at speed. Unable to turn steering wheel without strenuous effort. Terrain Management fault, Advance Trac fault and Steering Assist fault lights/warnings indicated on dashboard.
#11449280 |
The steering system failed twice without notice. The car would not steer while running, nearly causing an accident. The problem had been reproduced and confirmed by the dealer. Uknown if the component was inspected by the manufacturer. There were no warning lamps or messages, the steering simply stopped responding and locked up.
#11449133 |
When making a right hand turn I noticed that the car began making knocking/thumping noises. Shortly after those noises began, when I attempted to turn left the steering wheel got stuck in the left turn position. I had to jerk the steering wheel hard to get it to straighten out. If I had not been able to get it straightened out I could have driven off the road or into oncoming traffic. Ford had to replace the entire steering rack and the dealership acknowledged that this is a known issue for 2015 Explorers.
#11445929 |
I was driving and my power steering failed. The following messades appeared on my dash: Terrain Management System Fault Service AdvanceTrac Hill Assist Fault Electric Power Steering Failure. I was able to turn off the car and turn it back on again and the messages went away and my power steering worked again. A few days later, same issue occurred and the power steering never came back. Very hard to turn currebtly. I did some research and found that Ford had issued a recall for the same issue in previous years for the Explorer. I also found thousands of other owners had the same issue with the 2015 Explorer. Ford needs to step up and issue a recall on the 2015 Explorer for the power steering issue gefore someone is injured or killed.
#11440990 |
The steering on my 2015 Explorer, the rack and pinion, is broken. My SUV has only 55K miles and has never been driven off-road. For repairing this issue, the cost is $3300. I called Sheehy of Gaithersburg, from whom I purchased the SUV, and told them the problem after finding out that this was a known issue. According to them, they are aware of it, but there is no remedy at this time. I was a bit bewildered because there was a remedy, i.e., fix the rack and pinion. Nevertheless, I was told that it was okay to drive with faulty steering despite the safety issue; furthermore, I won't be reimbursed if I decide to fix it. I am just so disappointed that Ford is okay with taking such a position, especially since it is a known safety issue.
#11440682 |
I was driving my Ford Explorer and pulling a trailer behind it. I was about half way through a left hand turn at a major intersection when the power steering stopped working and my vehicle jerked hard to the right. Myself and my family were put at risk due to me barely being able to control the vehicle enough to avoid a collision with another vehicle, a telephone pole, and a curb after the steering system failed. The vehicle was taken to the dealership where the entire steering system was replaced at the cost of $2,500 to my family. There were no indications of any problem before this occurred.
#11438308 |
Explorer has approximately 69k miles. Rack and pinion has to be replaced. Rubbing sound when wheel is turned and steering wheel 'sticks' when turned. Power steering power is also affected. Not under warranty. Checked by independent repair shop.
#11437701 |
Was driving at a speed of 45 mph. Suddenly my power steering went out. Could barely steer it. A steering assist fault service required and advance trac system lights came on. My 4 wheel drive did not work. I have had this vehicle for 3 years and only put 20,000 miles on it. It has a little over 100.000 miles on it. It is gonna cost me 2400.00 to have this issue fixed. I noticed a lot of 2015 Ford Explorer Sport vehicles are having this concern! Please help us!! Thank you so much!
#11435656 |
The rack and pinion is bad and grinds when turning. Yes vehicle is available for inspection if needed. no warning lamped have shown up to date other than major grinding when turning.
#11432612 |
Power steering assist light came on and I lost my power steering all of a sudden. Stopped car turned it off started again and it worked for a minute then came back on.
#11426657 |
Multiple times I have started vehicle and the “steering assist fault service required” light has come on. Never stays on for long and still able to drive car. Spoke with Ford dealership and they said I need to bring it in when the light is on. Well the light has come on as well as “service advance Trac” light and now I can not drive my car. Have lost all power steering. I have looked up recalls and see that this has been a problem for 2011-2013 and a lawsuit in process for 2016-2018. Not sure why 2015 is not also a recall because I have seen multiple complaints for the same problem. I believe this is a Ford problem and should not have to pay to have this fixed. I am lucky I was still in my driveway when this happened. I now have to pay a towing company...
#11425487 |
The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds, the steering assist fault and service advanced track warning lights were illuminated, and the vehicle became difficult to steer. The contact continued driving for two miles from where the failure occurred to her residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The contact received notification of NHTSA campaign number: 20V675000 (Suspension) however, the vehicle was not yet taken to be repaired. The manufacturer was made aware of the failure and informed the contact to file a complaint with the NHTSA. The failure mileage was approximate 102,000
#11424904 |
Front rack and pinion while driving experiencing loss of steering control could be fatal if not strong enough to control vehicle inspected and confirmed that it is the rack and pinion
#11420666 |
In July 2020, after car had sat mostly unused from March 2020 to June 2020 due to the pandemic lockdown, steering binded up while turning left out of a parking lot at a slow speed. Had to yank the steering wheel to get it to return to normal steering. Made a popping sound when yanked. Didn’t happen again but in September 2020 started noticing a lot of popping when the wheel would turn left or right at slow speeds. Took car to Meineke. They diagnosed need for new front struts. These were replaced at a cost of $1000. Popping stopped until about November 2020. Noticed it again only intermittently when pulling out of driveway and turning steering wheel far left or right. Would hear a single pop sound. From then until June 2021 would notice this intermittently and had steering bind up again probably 2 more times. Very terrifying to...
#11420601 |
Steer gear column going out
#11419951 |
Rack & Pinion failed on 09MAY21; I did not keep the old one, so unfortunately it is not available for inspection. My safety or the safety of others was put at risk; I was turning onto an active roadway from a local store parking lot, when the steering inexplicably locked up on me in the middle of the turn. It freed enough momentarily, by wrenching with all my strength back and forth on the wheel, to get back off of the road onto the shoulder. I narrowly avoided being hit by oncoming traffic in the southbound lane coming down the hill. Yes, the problem was reproduced & confirmed at an independent service center. He placed it on the lift, we both took turns turning the wheel slowly to the right and left; you could both hear and feel the distinct sound of gears clicking & popping after being turned approximately...
#11418295 |
While driving my vehicle my power steering went out. This was while making a left turn. Luckily there were not other vehicles in close proximity and I was able to safely pull into a parking lot. The Ford dealership said that it is the steering rack and after some online research this seems to be a common issue that isn’t being recalled by Ford.
#11415592 |
WHEN DRIVING AT LOW SPEEDS, BELOW 30 MPH, STEERING BECOMES DIFFICULT AND WHEN TURNING THE STEERING WHEEL AND RELEASING IT COMING OUT OF A TURN, THE STEERING WHEEL GETS STUCK BEFORE IT RETURNS TO THE STRAIGHT POSITION. WHEN DRIVING AT HIGHWAY SPEEDS, THE STEERING WHEEL IS VERY DIFFICULT TO TURN, ALMOST AS IF THE POWER STEERING HAS STOPPED WORKING. HOWEVER, NORMALLY AT HIGHWAY SPEEDS, NO POWER STEERING IS NOT AN ISSUE, BUT BECAUSE THIS MODEL HAS AN ELECTRIC POWER STEERING MOTOR, IT SEEMS THAT THE ELECTRIC MOTOR FIGHTS THE OPERATOR AT HIGHWAY SPEEDS. THE RESISTANCE FELT WHILE TRYING TO STEER AT HIGHWAY SPEEDS IS VERY SEVERE AND ALMOST CAUSED AN ACCIDENT, AND THE RESISTANCE OF THE STEERING WHEEL TO GO BACK TO STRAIGHT AT LOWER SPEEDS IS ALSO SEVERE.
#11414672 |
I TOOK MY 2015 FORD EXPLORER XLT IN TO FORD DEALERSHIP TO HAVE RECALLS TAKEN CARE OF TO SEE IF THE ONE RECALL WOULD TAKE CARE OF THE STEERING PROBLEM AND IT DIDN'T. WE HAVE BEEN DRIVING THE EXPLORER SINCE JULY OF 2020 WITH NO POWER STEERING BECAUSE IT'S OUR ONLY VEHICLE. DEALER SAID IT WOULD COST ME 140.00 FOR THEM TO FIND OUT THE PROBLEM. CAN'T AFFORD IT. IS IT GOING TO TAKE SOMEONE TO BE KILLED FOR FORD TO TAKE CARE OF THIS PROBLEM??????? MY WIFE DROVE TO THE STORE WITH NO PROBLEM AND SHE CAME OUT AND GOT IN AND STARTED IT AND HAD NO POWER STEERING.
#11408607 |
FORD EXPLORER 2015 4WD (79,000 KM), CURRENTLY NOT COVERED BY WARRANTY OR RECALL. ON MARCH 2020 WHILE THE VEHICLE WAS UNDER WARRANTEE WITH 70,000 KM, I'VE EXPLAINED TO FORD DEALER THAT THERE IS STEERING PROBLEM APPEARED SUDDENLY WHEN DRIVING, THEY MADE COMPUTER AND TECHNICAL CHECK BUT NO CODE ARISE, THEREFORE, THEY INFORMED ME THAT NOTHING FOUND AND IT MAY NOT REPEATED AGAIN. ON JANUARY 2021 (THE VEHICLE BECAME OUT OF WARRANTY) - 76,440 KM, THE SAME PROBLEM APPEARED WITH WARNING LIGHTS SHOWN SUDDENLY (TERRAIN MANAGEMENT SYSTEM FAULT, SSERVICE ADVANCE TRAC, POWER STEERING ASSIST FAULT) 'THIS HAPPENED APPARENTLY AND SUDDENLY WHILE DRIVING ON HIGHWAY AS THE STEERING SUDDENLY STOP WORKING AND MOVING AND I COULDN'T CONTROL THE CAR AND WAS ABOUT TO HAVE A HORRIBLE ACCIDENT. I'VE HARDLY STOPPED THE CAR ASIDE SWITCH-OFF AND RESTART IT THE PROBLEM DISAPPEARED AND SEND IT TO THE DEALER WHO IN TURN CHECKED AGAIN AND...
#11408171 |
RACK AND PINION STEERING HAS GONE BAD. CLICKING SOUND WHEN TURNING AND STEERING UNSTABLE. FEELS VERY UNSAFE AT ANY SPEED.
#11407977 |
MY 2015 EXPLORER'S POWER STEERING HAS WENT OUT. I ALSO HAD A 2016 EXPLORER THAT THE SAME THING HAPPENED TO. I HAD A WARRANTY ON THE 2016 MODEL SO THE DEALERSHIP REPLACED THE STEERING RACK AND PINION ON IT. BUT MY 2015 MODEL IS MY HUSBAND'S ONLY VEHICLE TO DRIVE TO WORK AND WE DO NOT HAVE 2500$ TO GET IT FIXED. THIS IS UNACCEPTABLE! THERE HAVE BEEN SO MANY PEOPLE WITH THE SAME ISSUE I CAN'T UNDERSTAND WHY THERE ISN'T A RECALL FOR SUCH A DANGEROUS EXPENSIVE PROBLEM.
#11406290 |
7 MONTHS AGO STARTED HEARING A GRINDING SOUND WHENEVER I TURN THE CAR AND REPORTED IT TO THE SERVICE DEPARTMENT OF THE FORD DEALER WHEN I HAD MY OIL CHANGE. THEY REPORTED THAT THEY FOUND NOTHING WRONG. HOWEVER THE ISSUE CONTINUES AND IS OCCURRING MORE FREQUENTLY. YESTERDAY I BROUGHT TO THE DEALER FOR AN OIL CHANGE AND REPORTED THE THE SAME PROBLEM. THIS TIME THEY SAID THAT MY RACK AND PINION STEERING NEEDS TO BE CHANGED A THE COST OF $2500. THIS IS UNEXPECTED AS I'VE NEVER OWNED A CAR THAT HAD A THIS PROBLEM. ALTHOUGH I HAVE 100K MILES IN IT, ALL OF IT IS FROM FREEWAY DRIVING. NOW WHEN I RESEARCHED THIS ISSUE AND IT IS A COMMON PROBLEM WITH THIS VEHICLE. THE DEALER THAT I GO TO MUST KNOW THIS IAND REASSURED ME THAT THERE WAS NOTHING WRONG WITH MY VEHICLE WHEN I FIRST LET THEM KNOW...
#11406250 |
POWER STEERING HAS GONE OUT IN MY EXPLORER WITH ONLY 62K MILES. HAVE BEEN TOLD THAT IT IS THE STEERING RACK AND PINION THAT NEEDS TO BE REPLACED. MY STEERING WHEEL LOCKED UP GOING 35 MPH IN NORMAL TRAFFIC AND I ALMOST HIT ONCOMING TRAFFIC. HUNDREDS OR EVEN THOUSANDS OF OTHER PEOPLE ARE HAVING THIS PROBLEM! FORD IS LUCKY THAT MY TWO SMALL CHILDREN WERE NOT IN THE CAR WHEN THIS HAPPENED. THERE REALLY NEEDS TO BE REVIEW ON THESE CARS AND A RECALL BE MADE BEFORE SOMEONE DIES!
#11406106 |
SUDDEN FAILURE OF THE POWER STEERING SYSTEM REQUIRING COMPLETE REPLACEMENT OF THE POWER STEERING SYSTEM. ALSO DISABLES THE FORD ADVANCE TRAC SYSTEM. OCCURRED WHILE IN MOTION AT SLOW SPEED W/ MAX SPEED OF 20 MPH. THE DEALER INDICATED THAT THE COMPUTER MODULE FAILED AND REQUIRED THE WHOLE SYSTEM TO BE REPLACED. OCCURRED IN THE PARKING LOT. NOT THE FIRST INSTANCE OF SUDDEN FAILURE, BUT USUALLY STOPPING AND RESTARTING THE CAR CLEARED SIMILAR ERROR, NO OBVIOUS SIGNS OF WAR OR LEAKS/OTHER DAMAGE. PREVIOUS CORRECTABLE INSTANCES OCCURRED IN SIMILAR CONDITIONS.
#11405923 |
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD MADE ABNORMAL SOUNDS WHENEVER THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO BOB TOMES FORD (950 S. CENTRAL EXPY, MCKINNEY, TX 75070) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN, AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 70,000.*DT
#11405827 |
ON 03/31/2021 I TOOK MY 2015 EXPLORER IN FOR AN ALIGNMENT AFTER I REPLACED THE TWO FRONT STRUTS DUE TO A LOUD INTERMITTENT POPPING NOISE WHEN STEERING THE VEHICLE LEFT AND RIGHT AT LOW SPEED. THE POPPING NOISE HAS EXISTED SINCE I PURCHASED THE CAR A MONTH AGO. THE CAR WAS ALIGNED AT BILL BROWN FORD, AND I HAD THEM INSPECT THE VEHICLE TO FIND THE SOUND. THE YOUNG TECHNICIAN WAS NOT ABLE TO IDENTIFY THE SOUND, AND SAID TO BRING THE VEHICLE BACK IF IT CONTINUES. WELL, I JUST GOT HOME AND THE STEERING STILL CLUNKS. AFTER DOING EXTENSIVE RESEARCH AND THE DEALERSHIP CONFIRMING THAT IT ISN'T THE FRONT STRUTS, I AM CONCERNED THAT THE STEERING RACK IS GOING BAD IN MY CAR. AT 58K MILES I SHOULD NOT HAVE THIS PROBLEM AND I AM CONCERNED FOR MY SAFETY. WHAT HAPPENS IF IT GOES OUT ON THE FREEWAY??? I...
#11404958 |
NO POWER STEERING AND A LOUD POPPING SOUND WHEN EVER I TURNED THE STEERING WHEEL TO THE RIGHT. JUST HAD THE FRONT SUSPENSION LOWER CONTROL ARMS REPLACED AT MILEAGE OF 112477. THE FAULTY STEERING WARNING LIGHT CAME ON AND IT APPEARS THIS IS A PROBLEM FORD HAS HAD SINCE 2011 ON THE FORD EXPLORER. I HAVE READ ON THE INTERNET THIS IS NOT AN UNUSUAL PROBLEM WITH THE 2015 FORD EXPLORER, SO WHY HAS THIS ISSUE NOT BEEN REQUIRED TO BE INCLUDED IN RECALL ORDER?? I ALMOST HIT ANOTHER CAR ON A WET RAINY NIGHT AND I WAS GOING STRAIGHT. LACK OF STEERING CONTROL WHEN DRIVING 65 MPH IS A DEADLY EVENT. WILL CONTACT DEALER THAT SERVICED THE FRONT SUSPENSION TO HEAR THEIR SIDE OF THE STORY.
#11394797 |
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT ON TWO SEPARATE OCCASIONS AT START-UP, THE STEERING ASSIST FAULT-SERVICE REQUIRED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT CALLED RONNIE WATKINS FORD, INC. (101 GEORGE WALLACE DR, GADSDEN, AL 35903) WHERE SHE WAS GIVEN AN ESTIMATE FOR THE REPAIR AND DECLINED THE OFFER. SHE THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE STEERING GEAR. AFTER THE SECOND FAILURE, THE CONTACT HAD A FAMILY MEMBER DRIVE THE VEHICLE TO HER RESIDENCE WHERE THE VEHICLE REMAINED PARKED UNREPAIRED. THE CONTACT CALLED HERLONG FORD, INC. (775 AUGUSTA RD, EDGEFIELD, SC 29824) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND REFERRED HER TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
#11394330 |
SUDDENLY, WHILE BACKING OUT OF A PARKING SPOT WE NOTICED A LOUD POPPING SOUND WHILE TURNING TOWARDS THE RIGHT. ON THE DRIVE HOME IT POPPED EVERY TIME WE TURNED RIGHT. AFTER TAKING IT TO OUR MAIN MECHANIC, HE INFORMED US ABOUT A STEERING GEAR / RACK AND PINION PROBLEM. MY VEHICLE HAS 90,000. I DRIVE IT MAYBE 80 MILES A WEEK. IT DOESN'T MAKE ANY SENSE FOR IT TO BE HAVING THIS EXTENT OF A PROBLEM FROM 'WEAR AND TEAR' UPON MY OWN RESEARCH I FOUND HUNDREDS OF PEOPLE WITH THE EXACT ISSUE WITH THE RACK AND PINION. ALSO LEAVING THEM DUMBFOUNDED AS TO THEIR FORD EXPLORER HAVING <110,000MI WITH A STEERING GEAR ISSUE THAT AVERAGES A COST OF $2500. THIS IS ABSOLUTELY A DANGEROUS FORD PROBLEM THAT NEEDS TO BE RECALLED AND RESOLVED IMMEDIATELY.
#11390278 |
LOUD POPPING, CLUNKING NOISE COMING FROM PASSENGER FRONT WHEEL. STEERING BECOMES DIFFICULT TO CONTROL. MORE DOMINANT NOISE AT LOW SPEED. I TOOK THE VEHICLE TO A LOCAL ASE CERTIFIED MECHANIC. THEY INFORM ME THAT THE RACK AND PINION NEEDS REPLACED. I ONLY HAVE 71,500 MILES ON THE VEHICLE. WITHIN FURTHER RESEARCH, I HAVE FOUND HUNDREDS OF COMPLAINTS WITH THIS SAME ISSUE.
#11387919 |
I'VE BEEN INFORMED THAT MY 2015 FORD EXPLORER SPORT WITH LESS THAN 60K MILES NEEDS A NEW STEERING RACK. THIS IS UNACCEPTABLE FOR A HIGHER END VEHICLE WITH LOWER MILES. VERY DISAPPOINTED AND I SEE THAT MANY PEOPLE HAVE BEEN TOLD THE SAME THING. THE PRICE OF THIS RACK IS CLOSE TO 2K.
#11377121 |
VEHICLE STARTED MAKE GRINDING AND KNOCKING NOISE IN SLOW SPEED TURNS. 77,000 MILES ON VEHICLE. TOOK TO DEALERSHIP, AND WAS ADVISED STEERING RACK NEEDED REPLACEMENT. COST WOULD BE OVER $2,000, AND NOT COVERED BY WARRANTY OR RECALL. AFTER SEEING ALL THE POSTS ON THIS SITE, AND OTHERS, IT IS OBVIOUS A RECALL SHOULD HAVE BEEN ISSUED. NOT ONLY HAS THIS BEEN ONGOING IN EXPLORERS, BUT IS ALSO A MAJOR SAFETY ISSUE.
#11375715 |
STEERING FAILS WHEN MOVING AND REFUSES TO TURN ON ANY STREET. WE HAVE TO STOP, TURN THE IGNITION OFF AND RESTART THE VEHICLE TO RESUME DRIVING!
#11375031 |
I HAVE HAD REPLACE THE STEERING RACK IN THIS CAR TWICE. ONCE AT 50K MILES AND THEN AGAIN AT 92K MILES. I HAVE OWNED A LOT OF VEHICLES AND HAVE NEVER HAD TO REPLACE A STEERING COLUMN, LET ALONE 2. RESEARCHING IT ON THE WEB IT SEEMS TO BE COMMON IN THE CAR AND VERY DANGEROUS. IT'S SO COMMON THAT THE DEALER I BROUGHT IT TO STOCKS THE PART. THAT'S SCARY! I HAVE ATTACHED MY 2 INVOICES FOR THE SAME STEERING REPLACEMENT. I'M HOPING TO AT LEAST GET REFUNDED FOR THE SECOND ONE. OR BETTER YEAT BOTH IF YOUY DECIDE THERE SHOULD BE A RECALL FOR THIS PROBLEM.
#11374623 |
WIFE DROVE TO GROCERY STORE PARKED WENT IN STORE CAME OUT TO TRUCK STARTED IT PUT IN REVERSE IN THERE WAS NO POWER STEERING. TRACTION CONTROL LIGHT IS O ABS LIGHT IS ON AND BRAKE LIGHT IS ALSO ON . VEHICLE IS NO LONGER UNDER WARRANTY. LOOKED UP THE PROBLEM ON INTERNET AND LOTS OF SAME PROBLEMS WITH THIS.
#11374648 |
WHILE DRIVING IN WET CONDITIONS WITH THE AUTOMATIC CRUISE CONTROL ENABLED THE VEHICLE PULLS TO THE SIDES. FORDS RESPONSE IS THAT THE BRAND NEW WINTER TIRES ARE CAUSING THE SLIPPING.
#11373871 |
THE STEERING RACK AND PISTON MUST BE FULLY REPLACED. I NOTICED THE STEERING FELT A LITTLE ODD THE DAY BEFORE. I RECEIVED AN EMERGENCY WARNING WHEN I PARKED. WHEN I WAS PARKED I WAS UNABLE TO START THE VEHICLE. I HAD TO GET IT TOWED TO KOONS FORD OF BALTIMORE. NOW KOONS FORD SAYS IT WILL COST ME ROUGHLY $4000+ TO FIX THE VEHICLE, ALIGNMENT AND FEES. I'M UPLOADING AN IMAGE OF THE EMERGENCY ERROR. I'VE HAD SO MANY PROBLEMS WITH THIS VEHICLE. IF I WERE DRIVING I WOULD HAVE DIED, AND/OR KILLED SOMEBODY.
#11366916 | Crash
WHILE DRIVING DOWN THE ROAD AT 55MPH THE ELECTRONIC POWER STEERING WENT OUT WITHOUT WARNING. THIS CAUSED ME TO GO OFF THE SIDE OF THE ROAD AND INTO A FENCE. VERY DANGEROUS, AS I HAVE READ SEVERAL OTHER STORIES ONLINE STATING THE SAME THINGS AND SOME AT HIGHER RATES OF SPEED ON THE INTERSTATE. LUCKILY I WAS ALONE AND NO ONE WAS HARMED. IT COULD HAVE BEEN ALOT WORSE.
#11365604 |
DRIVING DOWN THE HIGHWAY AT 70 MPH I RECEIVED A TERRAIN MANAGEMENT FAULT ON THE DASH BOARD AND THEN A POWER STEERING FAULT AND THEN I LOST POWER STEERING. I PULLED OVER AND TURNED OFF THE VEHICLE. RESTARTED AND STARTED TO DRIVE HOME HAD THE SAME ISSUE AND LOST POWER STEERING AGAIN. RESTARTED A SECOND TIME AND WAS ABLE TO MAKE IT HOME.
#11365223 |
THE RACK AND PINION STEERING WENT OUT ON OUR 2015 FORD EXPLORER AND HAD TO BE REPLACED. THE VEHICLE STARTED MAKING A WEIRD RUBBING NOISE AT LOW SPEEDS. WHEN I GOOGLED THE ISSUE, I FOUND OUT THAT FORD HAD A RECALL FOR 2011-2017 FORD EXPLORERS FOR THE RACK AND PINION STEERING, HOWEVER THEY WERE ONLY FOR VEHICLES MANUFACTURED IN CHICAGO AND APPARENTLY MY VEHICLE WAS NOT COVERED BY THE RECALL. I HAVE ATTACHED REPAID INVOICE. THE COST OF THE REPAIR WAS OVER $2500 (SEE JOBS 1 & 2 ON THE ATTACHED INVOICE.
#11362010 |
POPPING/KNOCKING NOISE WHEN TURNING AT LOW SPEED, GRADUALLY GET GETTING MORE SEVERE OVER TIME. IN ADDITION THERE HAVE BEEN INSTANCES WHERE THE CAR HAS NOT TURNED AS THE STEERING WHEEL IS MOVED. FORD GARAGE HAS DIAGNOSED THIS AS A STEERING RACK AND PINION UNIT PROBLEM. WITH ON 40K UNACCEPTABLE EARLY FAILURE OF THIS COMPONENT WITH A $3,000 REPAIR COST.
#11361335 |
MY STEERING IS VERY DIFFICULT. IT DOES NOT TURN AT TIMES. I NEVER GOT A RECALL NOTICE ON THIS, ALTHOUGH THERE WAS A RECALL ENDING ON AUGUST 19. 2019. IT IS WHEN TURNING WHEN DRIVING--WITHER PULLING OUT OF AN INTERSECTION, MOVING FROM A PARALLEL PARKING POSITION, AND ALSO DRIVING ON THE ROAD. THER3E IS A RECALL AS FOLLOWS:RECALL REAR SUSPENSION TOE LINK REPLACEMENT NHTSA RECALL NUMBER: 19V435 NHTSA DATE:JUN 10, 2019 FORD RECALL NUMBER: 19S17 STATUS:11 - RECALL INCOMPLETE I DID NOT RECEIVE THE RECALL NOTICE TO HAVE THIS FIXED. IT CONTINUES TO GET WORSE AND I FEAR THAT IT WILL CAUSE A CRASH.
#11361243 |
GOT IN MY 2015 FORD EXPLORER THIS MORNING STARTED THE CAR BACKED OUT OF THE DRIVEWAY AND IT WOULD NOT STEER NO POWER STEERING AT ALL. APPARENTLY THERE IS A STEERING MODULE WITHIN THE STEERING COLUMN THAT GETS LOCKED BECAUSE OF TRACTION CONTROL? APPARENTLY IF THIS MODULE NEEDS TO BE REPLACED THE WHOLE STEERING COLUMN NEEDS TO BE REPLACED. THERE ARE SEVERAL INCIDENTS ON SOCIAL MEDIA THAT THIS HAS HAPPENED WHILE PEOPLE HAVE BEEN DRIVING ON THE HIGHWAY.
#11361153 |
I GOT IN MY 2015 FORD EXPLORER THIS MORNING STARTED THE CAR BACKED OUT OF THE DRIVEWAY AND IT WOULD NOT STEER NO POWER STEERING AT ALL. APPARENTLY THERE IS A STEERING MODULE WITHIN THE STEERING COLUMN THAT GETS LOCKED BECAUSE OF TRACTION CONTROL THERE'S BE SEVERAL ACCOUNTS ON SOCIAL MEDIA WHERE THIS HAS HAPPENED WHEN PEOPLE ARE DRIVING DOWN THE FREEWAY.APPARENTLY IF THIS MODULE NEEDS TO BE REPLACED THE WHOLE STEERING COLUMN NEEDS TO BE REPLACED AT A COST OF OVER $3,000.
#11360937 |
POPPING/KNOCKING NOISE WHEN TURNING AT LOW SPEED, GRADUALLY GET GETTING MORE SEVERE OVER TIME. IN ADDITION THERE HAVE BEEN INSTANCES WHERE THE CAR HAS NOT TURNED AS THE STEERING WHEEL IS MOVED. FORD GARAGE HAS DIAGNOSED THIS AS A STEERING RACK AND PINION UNIT PROBLEM. WITH ON 77K THIS SEEMS TO BE AN UNACCEPTABLE EARLY FAILURE OF THIS COMPONENT.
#11353562 |
TURNED ON VEHICLE, BACKING OUT OF MY DRIVEWAY, CAR MAKING A STRANGE SOUND AS I TRIED TO TURN STEERING WHEEL. COULD NOT TURN WHEELS, CAR WOULD NOT TURN. I MANAGED TO FIGHT THE STEERING WHEEL AND PULLED BACK INTO DRIVEWAY. I'M EXTREMELY CONCERNED AND VERY UNCOMFORTABLE WITH THIS SITUATION. UPON RESEARCH I UNDERSTAND THIS PROBLEM HAS HAPPENED TO OTHER CONSUMERS, FORD MUST TAKE RESPONSIBILITY FOR THIS ISSUE BEFORE SOMEONE IS KILLED.
#11352162 |
THE POWER STEERING ASSIST ALERT CAME ON. WE FOLLOWED THE MANUAL SUGGESTION OF PULLING OVER, TURNING OFF VEHICLE AND RESTARTING AND IT DID NOT REPEAT. IT ALSO DIDN'T HAPPEN AGAIN FOR WEEKS. TODAY THAT ALERT AND ANOTHER POWER STEERING WARNING CAME ON AND THERE IS NO POWER STEERING. WE LIVE ON A PLATEAU WITH CURVY ROADS DOWN TO ANY REPAIR CENTER SO ARE FEARFUL OF DRIVING NOW. WHY DOES A VEHICLE WITH UNDER 60,000 MILES EVEN HAVE A SECTION IN THE MANUAL ABOUT WHAT TO DO ABOUT A WARNING THAT WILL MOST LIKELY COST YOU $2500 (PER FORD DEALER IN SPRINGFIELD TN) AND CAUSE A DANGEROUS DRIVING SITUATION? WE TRIED SEVERAL TIMES TODAY AND RECEIVED THE WARNING EACH TIME. WE NEVER LEFT THE DRIVEWAY.

Other 2015 FORD EXPLORER Problem Areas

Unknown Or Other 390 complaints Structure 232 complaints Engine 224 complaints Structurebody 124 complaints Fuelpropulsion System 86 complaints Electrical System 85 complaints Air Bags 83 complaints Power Train 79 complaints Suspension 78 complaints Back Over Prevention 60 complaints Seat Belts 37 complaints Engine And Engine Coolingexhaust System 33 complaints Engine And Engine Cooling 25 complaints Service Brakes 24 complaints Visibilitywiper 22 complaints Electronic Stability Control Esc 17 complaints Exterior Lighting 16 complaints Seats 16 complaints Vehicle Speed Control 15 complaints Wheels 15 complaints Back Over Prevention Sensing System Camera 10 complaints Structureinterior Panelsdoor 8 complaints Visibilitywindshieldcritical Fasteners 7 complaints Back Over Prevention Rearview System Braking 6 complaints Fuel System Gasoline 6 complaints Back Over Prevention Warnings 5 complaints Steeringelectric Power Assist System 5 complaints Visibilitysunmoon Roof Assembly 5 complaints Forward Collision Avoidance Warnings 4 complaints Steeringrack And Pinion 4 complaints Structurebodyroof And Pillars 4 complaints Forward Collision Avoidance Adaptive Cruise Control 3 complaints Parking Brake 3 complaints Visibilitywindshield 3 complaints Engine And Engine Coolingcooling Systempump 2 complaints Engine And Engine Coolingexhaust Systememission Control 2 complaints Service Brakes Hydraulic 2 complaints Structurebodydoor 2 complaints Tirespressure Monitoring And Regulating Systems 2 complaints Traction Control System 2 complaints Visibility 2 complaints Visibilitydefrosterdefoggerhvac System 2 complaints Air Bagssrs Malfunction Warning Lamplight 1 complaint Back Over Preventiondisplay Function 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical Systembody Control Modulebcm 1 complaint Engine And Engine Coolingengine 1 complaint Engine And Engine Coolingenginegasolineturbosupercharger 1 complaint Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 1 complaint Equipment Adaptivemobility 1 complaint Equipmentapplianceair Conditioner 1 complaint Exterior Lightingheadlights 1 complaint Forward Collision Avoidance Automatic Emergency Braking 1 complaint Fuel System Gasolinefuel Injection Systeminjectors 1 complaint Fuel System Gasolinefuel Injection Systemthrottlebodymanifold 1 complaint Latcheslockslinkages 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Traindrivelinechainbelt 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 1 complaint Service Brakes Hydraulicpower Assistelectric 1 complaint Steeringgear Box Other Than Rack And Pinion 1 complaint Steeringsteering Control Module 1 complaint Structurebodydoorhandleexterior 1 complaint Structurebodyhatchbackliftgate 1 complaint Structurecritical Fasteners 1 complaint Structureinterior Panelssun Visor 1 complaint Suspensionrear 1 complaint Tires 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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