NHTSA Complaint #11373871 — 2015 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11373871
Vehicle	2015 FORD EXPLORER
Component	STEERING
Date of Incident	November 7, 2020
Date Filed	November 9, 2020
Mileage	15 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE STEERING RACK AND PISTON MUST BE FULLY REPLACED. I NOTICED THE STEERING FELT A LITTLE ODD THE DAY BEFORE. I RECEIVED AN EMERGENCY WARNING WHEN I PARKED. WHEN I WAS PARKED I WAS UNABLE TO START THE VEHICLE. I HAD TO GET IT TOWED TO KOONS FORD OF BALTIMORE. NOW KOONS FORD SAYS IT WILL COST ME ROUGHLY $4000+ TO FIX THE VEHICLE, ALIGNMENT AND FEES. I'M UPLOADING AN IMAGE OF THE EMERGENCY ERROR. I'VE HAD SO MANY PROBLEMS WITH THIS VEHICLE. IF I WERE DRIVING I WOULD HAVE DIED, AND/OR KILLED SOMEBODY.

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