NHTSA Complaint #11414672 — 2015 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11414672 |
| Vehicle | 2015 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 85,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I TOOK MY 2015 FORD EXPLORER XLT IN TO FORD DEALERSHIP TO HAVE RECALLS TAKEN CARE OF TO SEE IF THE ONE RECALL WOULD TAKE CARE OF THE STEERING PROBLEM AND IT DIDN'T. WE HAVE BEEN DRIVING THE EXPLORER SINCE JULY OF 2020 WITH NO POWER STEERING BECAUSE IT'S OUR ONLY VEHICLE. DEALER SAID IT WOULD COST ME 140.00 FOR THEM TO FIND OUT THE PROBLEM. CAN'T AFFORD IT. IS IT GOING TO TAKE SOMEONE TO BE KILLED FOR FORD TO TAKE CARE OF THIS PROBLEM??????? MY WIFE DROVE TO THE STORE WITH NO PROBLEM AND SHE CAME OUT AND GOT IN AND STARTED IT AND HAD NO POWER STEERING.
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