NHTSA Complaint #11426657 — 2015 FORD EXPLORER

Multiple times I have started vehicle and the “steering assist fault service required” light has come on. Never stays on for long and still able to drive car. Spoke with Ford dealership and they said I need to bring it in when the light is on. Well the light has come on as well as “service advance Trac” light and now I can not drive my car. Have lost all power steering. I have looked up recalls and see that this has been a problem for 2011-2013 and a lawsuit in process for 2016-2018. Not sure why 2015 is not also a recall because I have seen multiple complaints for the same problem. I believe this is a Ford problem and should not have to pay to have this fixed. I am lucky I was still in my driveway when this happened. I now have to pay a towing company to get my car to dealership to have serviced, when it could have been taken care of multiple times if it was included in recall.