2015 FORD EXPLORER Steering Problems

DRIVING ON MN 61 IN MAPLEWOOD MN. WITHOUT WARNING THE POWER STEERING WENT OUT THE LITE CAME ON THAT STEERING NEEDED SERVICING NOW! MANAGED TO GET TO A SAFE PLACE TO STOP THEN DROVE IT TO SIGNAL GARAGE IN WEST ST PAUL, WITHOUT POWER STEERING. IT COST ME $2,789.00 TO HAVE THE STEERING REPAIRED. THEY REPLACED THE WHOLE POWER STEERING AND ALIGNED THE FRONT END. THE VEHICAL HAS ONLY 96,000 MILES. IT APPEARS THE STEERING IS TOO CLOSE TO THE CATILISTIC CONVERTER AND THE TURBO, THERE IS A HEAT SHIELD BUT IT NOT ENOFF TO PREVENT THE ELECTRONICS FROM OVERHEATING. YOU CANNOT REPLACE JUST THE ELECTRONICS YOU HAVE TO REPLACE THE WHOLE STEERING.

REAR TOW LINK SNAPPED WHILE WIFE WAS DRIVING ON INTERSTATE AT 70 MPH, LOST CONTROL, FISHTAILED ACROSS TRAFFIC LANES BEFORE REGAINING CONTROL AND PULLING OVER. WIFE WAS SCARED TO DEATH. HAD TOWED TO FORD SERVICE CENTER. TOLD IT WAS A RECALL ISSUE, REPAIRED FREE OF CHARGE. REPAIRED AND PICKED UP THE CAR. TWO DAYS AFTER REPAIR, 7 YEAR OLD GRANDSON AND I WERE DRIVING 65 MPH ON HWY WHEN REAR TOW LINK SNAPPED AGAIN, LOST CONTROL, FISHTAILED ACROSS TRAFFIC LANES BEFORE REGAINING CONTROL AND PULLING TO SIDE OF HIGHWAY. GRANDSON AND I WERE TERRIFIED. TOWED TO FORD SERVICE CENTER, REPAIRED TOE LINK AND REPLACED REAR TIE RODS. TOLD THE TIE RODS WHERE SO WORE OUT THAT VEHICLE WAS UNSAFE TO DRIVE. NO MENTION OF TIE ROD ISSUE FROM PREVIOUS SERVICE CENTER. PICKED UP CAR AFTER ALL REPAIRS COMPLETED. FOUR DAYS AFTER PICKING UP VEHICLE, REAR TOE LINK SNAPPED, WHILE SAME...

POWER STEERING WENT OUT AND WILL COST OVER 2000 TO FIX

VEHICLE BEGAN TO EXHIBIT A POPPING NOISE WHILE TURNING THE STEERING WHEEL AT LOW SPEEDS OR WHILE STOPPED. INITIALLY BEGAN ONLY WHILE IN REVERSE, SLOWLY PROGRESSED TO FORWARD MOTION AS WELL. GENERALLY OCCURS ONLY WHEN TURNING THE WHEEL CLOCKWISE. TOOK TO INDEPENDENT MECHANIC WHO DIAGNOSED IT AS FAULTY ELECTRONIC STEERING RACK, HOWEVER DUE TO DESIGN COULD NOT PERFORM FURTHER DIAGNOSIS. ENTIRE RACK REPLACED UNDER EXTENDED WARRANTY. MILEAGE OF VEHICLE IS APPROXIMATELY 80,000, ISSUE BEGAN APPROX 78,000 MILES. NO DASH LIGHTS ILLUMINATED, NO FAILURE OR LOSS OF STEERING AT SPEED.

MAKING RIGHT TURN AND STEERING FAULT ASSIST LIGHT CAME ON AND NO POWER STEERING AND VEHICLE WENT OFF TO THE LEFT SIDE OF THE ROAD. VEHICLE IS BEING REPAIRED AT JONES FORD AND NEW STEERING WAS INSTALLED AND FOUND DEFECTIVE AND NEW PART IS ON ORDER FOR INSTALLATION FOR THE SECOND TIME.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING CEASED WITHOUT WARNING. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROADWAY AND THE VEHICLE WAS RESTARTED. THE VEHICLE THEN OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO MIKE BURCH FORD BLACKSHEAR (304 WARE ST, BLACKSHEAR, GA 3151) AND IT WAS CONFIRMED THAT THE POWER STEERING ASSIST WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

LOST POWER STEERING AT 33558 MILES AND TOOK TO DEALER FIR REPAIR. THEY CLEANED POWER STEERING CONTROL MODULE TERMINAL CONTACTS AND APPLIED GREASE. 1000 MILES LATER WARNING LIGHT CAME BACK ON "STEERING ASSIST FAULT SERVICE NOW" WHILE DRIVING ON A HIGHWAY. TOOK VEHICLE TO DEALER AND NOW THEY HAVE TO REPLACE THE THE POWER STEERING CONTROL MODULE. FIRST REPAIR COST $323.54. COST TO REPLACE STEERING CONTROL MODULE WILL BE ABOUT $2300.00

95K MILES. I STOPPED TO USE RESTROOM AND CANE OUT STARTED CAR TO ALARMS THAT SAID 'STEERING ASSIST FAILURE SERVICE REQUIRED. IT HAD NO POWER STEERING. AFTER MUCH RESEARCH I HAVE FOUND THIS WAS RECALLED FROM ONE FACTORY BUT IT SEEMS THE ISSUE IS MUCH WIDE SPREAD. I WAS ABLE TO STOP AND RESTART AND IT CLEARED UP ONLY TO GO OUT WHILE DRIVING

VEHICLE IN MOTION ON INTERSTATE HIGHWAY WHICH WAS BEING RESURFACED. UPON THE TRANSITION FROM SMOOTH PAVEMENT TO PAVEMENT WHICH WAS BEING SCRAPED FOR RESURFACING, THE "POWER STEERING ASSIST FAILURE" AND "SERVICE ADVANCETRAC" MESSAGES WERE DISPLAYED AND THERE WAS NO POWER STEERING ASSISTANCE AND THE DIRECTIONAL SIGNALS ONLY WORK BY HOLDING THE STALK IN THE PROPER POSITION MANUALLY. THIS OCCURRED TWICE DURING A TRIP FROM CHARLOTTE, NC TO FORT WORTH, TX. IN BOTH INSTANCES, THE ROAD CONDITIONS WERE THE SAME - TRANSITION FROM SMOOTH TO UNDULATING PAVEMENT.

THE VEHICLE SUDDENLY LOSES POWER STEERING. HAS HAPPENED AT HIGHWAY SPEEDS OF 55MPH, AT LOWER SPEEDS 25MPH, AND WHILE STOPPED IN A PARKING LOT. VEHICLE BECOMES NEAR IMPOSSIBLE TO STEER. ERROR MESSAGES OCCUR INCLUDING POWER STEERING FAULT, POWER STEERING ASSIST FAILURE.

I BOUGHT MY 2015 EXPLORER BACK IN 2018 WITH THE POPPING NOISE IN THE STEERING. I WAS TOLD BACK THEN IT WAS NORMAL. AS TIME WENT ON, THE POPPING NOISE HAS BECOME WORSE. I HAVE ADDRESSED IT OVER THE PAST WEEK, AND HAVE DETERMINED TWO THINGS. 1, THE TSB PUT OUT BY FORD FOR THE THRUST WASHERS ON THE AXLES IS A WASTE OF MONEY. 2, THE RACK AN PINION SHOULD BE THE TRUE RECALL ON THE 2011-2015 FORD EXPLORER, AND POSSIBLY NEWER MODELS FROM WHAT I HAVE READ. MINE WAS TROUBLESHOT DOWN TO THE RACK AND PINION TODAY BY MY MECHANIC, AND JUST LIKE EVERYONE ELSE HERE, IT'S GOING TO COST $2300 TO REPLACE. I HAVE HAD THE SAME PROBLEMS OF THE STEERING LOCKING UP OVER PROLONGED SITTING AS WELL. THIS IS ALARMING AND SHOULD BE ADDRESSED BY THE NHTSA, SOONER RATHER THAN LATER.

DRIVING ON A TWO LANE HIGHWAY AND THE POWER STEERING COMPLETELY FAILED. WE WERE TOLD BY THE DEALERSHIP WHERE WE PURCHASED THE CAR TO BRING IT IN BUT IT SOUNDED LIKE "STEERING ASSIST FAULT" SINCE THAT WAS THE ERROR MESSAGE, DUH.IT WAS COST $500 FOR AN ALIGNMENT? REPLACED FAULTY RACK AND PINION GEAR AND CHECKED ALIGNMENT(SHOULD BE OK SINCE THEY ALIGNED IT THE SAME DAY) TOTAL BILL $2291.00 THIS IS A 2015 EXPLORER LIMITED THAT HAS BEEN IN THE SHOP SEVERAL TIMES FOR CAR A CARBON MONOXIDE LEAK IN THE CABIN OF SUV FOR REPAIRS, POWER SEAT REPAIRS AND INTERIOR DOOR PANEL COMING APART.

WHILE DRIVING, FORD EXPLORER DASH WRENCH LIGHT INDICATOR TURNS ON THEN SUDDENLY YOU LOOSE POWER AND CONTROL AND BRAKING, TECHNICAL DISABLED. YOU HAVE TO COME TO A ROLLING STOP. THEN TURN ON CAR AGAIN TO REMOVE WRENCH LIGHT.

I WAS DRIVING MY 2015 FORD EXPLORER SPORT ON A ROAD. SUDDENLY, THE CAR SHOWED AN ERROR STEERING ASSIST FAULT AND SERVICE ADVANCE TRAC MESSAGE ON DASHBOARD. THE STEERING WHEEL BECAME VERY HARD TO ROTATE AND I AVOIDED THE ACCIDENT. THE CAR WAS UNCONTROLLABLE AND BECAUSE OF THIS, THE TURN INDICATOR KNOB HAD SOME ISSUES. I HAD TO KEEP HOLDING THE INDICATOR KNOB IN ORDER TO TURN ON RIGHT/LEFT INDICATION. I HAD TO PUT SO MUCH EXTRA FORCE TO ROTATE THE STEERING WHEEL DURING TURNING. THIS WAS A VERY DANGEROUS SCENARIO. I STOPED THE CAR IN A PARKING LOT, TURNED OFF THE CAR, AND WAITED FOR 5 MINUTES TO TURN ON. AFTER THAT THE CAR WORKED WELL FOR FEW MORE MINUTES. THE SAME ERROR AND ISSUE STARTED HAPPENING AGAIN AFTER FEW MINUTES SO I TOOK THE CAR TO FORD DEALERSHIP. THEY CHECKED THE CODE AND FOUND STEERING GEAR ISSUE, FAILURE...

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 25 MPH, THE STEERING WHEEL CEASED WITHOUT WARNING. THE STEERING WHEEL WAS AGGRESSIVELY TURNED TO THE LEFT AND TO THE RIGHT AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO WORLD FORD PENSACOLA (6397 PENSACOLA BOULEVARD, PENSACOLA, FL 32505) TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH THE NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

DRIVING AT 20MPH OVER A BRIDGE, MY TOE LINK SNAPPED, CAUSING ME TO LOSE CONTROL AND VEER OFF THE ROAD LOSING CONTROL. I LOST COMPLETE CONTROL OVER MY STEERING AND TIRES REMAINED TURNED, LOSING ALL CONTROL AND ABILITY TO DRIVE. THE TOE LINK WAS SERVICED BECAUSE THERE WAS A RECALL. HOWEVER, THIS WAS THE SECOND TIME THE TOE LINK WAS FIXED ON THIS VEHICLE. NOW, ONLY MONTHS AFTER PURCHASING THIS VEHICLE, THERE IS ANOTHER ISSUE REGARDING THE TOE LINK AND BUSHINGS. FORD AND DEALERSHIP REFUSE TO COVER THE CHARGES BECAUSE RECALL HAS ALREADY BEEN SERVICED. MY CONCERN IS THAT THE PROBLEM WILL BE FIXED TEMPORARILY FOR A FOURTH TIME AND WILL SNAP AS I AM GOING FASTER SPEEDS THAN THE 20 MPH I INITIALLY LOST CONTROL AT. THERE NEEDS TO BE ANOTHER RECALL ON MY ALREADY RECALLED PART, OTHERWISE THERE WILL NEVER BE ANY SAFE DRIVING DISTANCE IN THIS VEHICLE....

STEERING ASSIST FAULT LIKE CAME ON WHILE DRIVING. I WAS UNABLE TO STEER. LUCKILY NOBODY WAS HURT. BUT THIS COULD HAVE BEEN DEADLY FOR MYSELF, GRANDDAUGHTER AND ANYONE ELSE AROUND. THERE WAS NO WARNING. NO SOUNDS NOTHING. I SEE FORD HAD RECALLS FOR UP UNTIL 2013 FOR THIS PROBLEM, BUT I DON'T SEE ANY FOR 2015. AND FROM READING INFORMATION IT HAS CAUSED ACCIDENTS INJURING PEOPLE. I WOULD LIKE TO SEE A RECALL ON THIS

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT TURN, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CARRIAGE FORD INC (908 E. LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129, (612)284-4444) TO BE DIAGNOSED. THE STRUT BEARINGS WERE REPLACED HOWEVER, AFTER TEST DRIVING THE VEHICLE, THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT A COST OF $2,300. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE TO A DEFECT IN THE MANUFACTURING OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

POWER STEERING STOPPED WHILE DRIVING. THIS IS NOT A TYPICAL POWER STEERING PUMP, IT IS ELECTRONIC. WHEN A NORMAL ONE FAILS, YOU CAN STILL STEER EASILY WHEN MOVING. IT ONLY BECOMES HARD WHEN STOPPED OR MOVING SLOW. THE ELECTRONIC ONE GETS EXTREMELY HARD EVEN AT HIGHWAY SPEEDS. I HAVE BROUGHT IT TO THE DEALERSHIP WHICH DIAGNOSED IT AS THE RACK AND PINION. I HAVE SEEN ONLINE THAT THERE ARE MANY THAT HAVE FAILED WITH THE SAME ISSUE FOR MULTIPLE YEARS FROM AROUND 2011 ON WHICH TELLS ME IT IS FAIRLY COMMON EVEN ON VEHICLES WITH LOW MILEAGE. *TR

FRONT END POPPING NOISE WAS NOTICED AFTER 50,000 MILES. WAS TOLD TO DISREGARD, IT WAS NORMAL. AT 67,000 NOISE BECAME LOUDER, SENSATION IN STEERING WHEEL FELT, LOSS OF STEERING MOMENTARILY. THIS HAPPENS WHEN SITTING STILL, WHILE DRIVING AND ESPECIALLY WHILE MAKING SHARP TURNS. FORD JUST QUOTED $2100 TO REPLACE. I'VE SEEN MANY MORE COMPLAINTS RELATED TO THIS. THIS IS A HUGE SAFETY CONCERN AND A RISK FOR ANYONE WHO DRIVES THE VEHICLE. WHY HASN'T THERE BEEN A RECALL ISSUED YET? *TR

I WAS DRIVING ON HIGHWAY 45 IN ILLINOIS IN MY 2015 FORD EXPLORER AND WAS SLOWING DOWN FOR A RED LIGHT WHEN MY POWER STEERING FAILED AND A WARNING CAME ON IN THE VEHICLE INFORMATION DISPLAY STATING "STEERING ASSIST FAULT " SERVICE REQUIRED. I WAS THREE BLOCKS FROM THE FORD DEALER AND DROVE THERE. STEERING WAS VERY DIFFICULT AND I WAS FORTUNATE TO BE SO CLOSE TO THE DEALER. A TECH DID A PIN POINT INSPECTION ON THE VEHICLE AND THE NEXT DAY I WAS TOLD THAT THERE WAS CORROSION IN THE POWER STEERING CONTROL MODULE TERMINAL CONTACTS. GREASE WAS APPLIED AND I WAS CHARGED $323.00 . I WAS ADVISED THAT IF THIS HAPPENED AGAIN THAT I MAY NEED TO REPLACE THE POWER STEERING CONTROL MODULE ON THE VEHICLE AND THIS WOULD COST $2300.00. THIS VEHICLE HAS 33500 MILES ON IT AND IS GARAGE KEPT WITH REGULAR MAINTENANCE . I...

POPPING SOUNDS COMING FROM RIGHT SIDE WHEEL. TOOK TO FORD DEALER TO BE SERVICED AND THE TOLD ME THE GEAR STOP IN THE RACK AND PINION AS BROKEN OFF AND NEEDS TO BE REPLACED AND WOULD PUT ME AT $2100. THEY ALSO TOLD ME IF I DID NOT WANT TO REPLACE IT AT THIS TIME I COULD LEAVE IT ALONE AND CONTINUE WITH THE POPPING SOUND OR THEY COULD CUT IT OFF BUT THEN I WOULD NEED TO BE CAREFUL AND NOT OVERLY TURN THE STEERING WHEEL. *TR

STARTED HEARING POPPING SOUND ON PASSENGERS SIDE WHEN BACKING AND TURNING AND NOW IT HAS ADVANCED TO STEERING FEELS LIKE IT CATCHES OR BINDS FOR A SECOND WHILE DRIVING DOWN ROAD. *TR

AFTER SITTING FOR 1 MONTH, I WENT TO START AND BATTERY WAS DEAD. AAA GOT CAR RUNNING, AND BATTER WAS RECHARGED. SORT TIME AFTER, POWER STEERING BECAME INOPERABLE AND HAS BEEN FOR 6 WEEKS. STEERING NOW MANUAL AND VERY STIFF. *TR

MY DAUGHTER IN LAW WAS DRIVING THE VEHICLE WHEN THE POWER STEERING ASSIST FAULT CAME ON THE SCREEN AND STEERING BECAME VERY HARD. SHE WAS DRIVING IN TOWN AROUND 30 MPH AND WAS ABLE TO PULL OVER AND STOP THE VEHICLE. WHEN SHE RESTARTED IT THE FAULT WAS GONE AND SHE WAS ABLE TO DRIVE HOME. I FOUND THAT THERE WERE MANY CASES OF THIS HAPPENING ON THE INTERNET AT SPEEDS FROM SLOW TO FAST. I TOOK THE VEHICLE TO THE LOCAL DEALER WHO TOLD ME THE STEERING GEAR HAD TO BE REPLACED. HE ALSO SAID THERE WAS NO RECALL ON MY FORD EVEN THOUGH SEVERAL COMPLAINTS WERE ON THE WEB. THEY ARE ORDERING THE PART FOR IT AND THE PARTS AND LABOR ARE OVER 2000$. WILL FORD WAIT TIL SOMEBODY GETS KILLED BEFORE THEY RECALL THE VEHICLES?

I HAVE RECENTLY HEARD A POPPING SOUND WHEN I TURN THE STEERING WHEEL. THIS HAPPENS WHEN STATIONARY AND IN MOTION. I HAVE HAD A MECHANIC LOOK AT MY VEHICLE AND STATE THAT THE RACK SYSTEM NEEDS TO BE REPLACED AND THAT THERE IS A CHANCE THE STEERING CAN LOCK UP WHILE DRIVING. I DID RESEARCH AND FOUND THERE ARE RECALLS ON FORD EXPLORERS FOR 2011 TO 20014 BUT NOT 2015. WHY? IT IS THE SAME ISSUE JUST A DIFFERENT YEAR.

STEERING STARTED MAKING A "KNOCKING" NOISE WHEN MOVING THE STEERING WHEEL. THIS OCCURS WHILE IN PART OR IN MOTION. I WAS TOLD BY THE REPAIR SHOT AND MY 2015 EXPLORER WITH 45K MILES ON IT NEEDS TO HAVE THE RACK AND PINION REPLACED AT A COST OF $2100. NOT COVERED UNDER WARRANTY AND APPARENTLY NO RECALL FOR THIS DANGEROUS SITUATION.

I LEFT MY 2015 EXPLORER WITH JUST 31000 MILES ON IT PARKED IN THE GARAGE FOR 10 DAYS. WHEN I STARTED IT AGAIN, THE 'CHECK CHARGING SYSTEM ' LIGHT CAME ON JUST FOR A MOMENT AND CLEANED. I TRIED TO PULL THE CAR OUT OF THE GARAGE, BUT THE STEERING WHEEL WAS LOCKED. EVENTUALLY IT UNLOCKED. WHEN I STARTED DRIVING IT, A VERY LOUD GRINDING NOISE COULD BE HEARD WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT. THE VEHICLE DOES NOT NEED TO BE MOVING FOR CONCERN TO HAPPEN. TOOK IT TO CHARLES GABUS FORD IN DES MOINES IOWA, AND THEY TOLD ME THAT A STEERING GEAR NEEDS TO BE REPLACED TO ELIMINATE THE NOISE. THEY INSTALLED THE NEW STEERING GEAR, BUT IT COST ME $2234.00. WHEN I WENT TO PICK UP MY CAR FROM THE SHOP, THERE WAS ANOTHER EXPLORER WAITING TO BE PICKED UP AS WELL. I...

DRIVING DOWN A HIGHWAY ROAD APPROXIMATELY SPEED OF 60 MPH AND WARNING LIGHTS ON DASH CAME ON "STEERING ASSIST FAILURE" AND A COUPLE OTHERS. LOST TOTAL CONTROL OF STEERING WAS UNABLE TO TURN THE WHEEL. VEHICLE WAS DIAGNOSED AT FREMONT FORD OF FREMONT MICHIGAN SAID TO OF HAD A FAULTY STEERING RACK AS ITS ELECTRONIC WHEN IT FAILS IT FAILS. WELL 2100$ LATER ITS REPAIRED.

THE FIRST INCIDENT WAS ABOUT 9MONTHS AGO I WAS DRIVING WITH MY 3 YEAR OLD ON HIGHWAY AT ABOUT 65MPH THE CAR LOCKED UP STEERING THE WHEEL. THE CAR WAS MOVING ALL DIRECTIONS ON THREE LANES AND IT WAS VERY HARD FOR ME TO ATEMPT TO STEER AS THE WHEEL WAS VERY TIGHT. IT FINALLY WENT DOWN TO 0 MPH AND I PULLED OVER THANKING GOD I DID NOT CRASH. THE LIGHTS WERE FLICKERING ALL OVER. ATTEMPTED TO TRADE AT A DEALERSHIP REGOR DYKES IN TEXAS BC I WAS SCARRED TO DRIVE IT. THEY FIXED IT AS A TRADE THEN GOT SUED AND RETURNED IT BACK TO ME AND TOOK MY NEW CAR BACK. THEN YESTERDAY I LEFT HOME TO TAKE ALL MY KIDS TO SCHOOL 3. AND GOT TO 40 MPH AND IT DID IT AGAIN LUCKILY WE WERE NOT ON A HIGHWAY. THIS TIME WHEN IT HIT 0...

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, A METAL ON METAL GRINDING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO KEN GARFF FORD (145 W. HILTON DR, ST. GEORGE, UT) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 45,000.

WHEN TURNING ON THE CAR SOMETIMES THE " CHECK CHARGING SYSTEM " LIGHT COMES ON. WHEN IT DOES THE STEERING WHEEL LOCKS AND YOU CANNOT TURN THE CAR LEFT OR RIGHT. YOU HAVE TO TURN OFF THE CAR AND RESTART THE CAR AND HOPE THAT THE " CHECK CHARGING SYSTEM" LIGHT DOES NOT COME ON. I IT DOES NOT COME ON THE STEERING WILL NOT LOCK. THE STEERING LOCKS ONLY WHEN YOU TURN ON THE CAR AND THE " CHECK CHARGING SYSTEM" LIGHT COMES ON. HAVE TAKEN IT OVER AND OVER TO A FORD DEALER AND THEY SAY THAT IT IS THE BATTERY, HAVE CHANGED THE BATTERY TWICE. THEN THEY SAY IT IS THE ALTERNATOR, HAVE CHANGED THE ALTERNATOR ONCE. I JUST TOOK IT AGAIN AND NOW THE DEALERSHIP SAYS IT IS THE POWER STEERING ASSEMBLY AND THAT IT IS OUT OF WARRANTY AND IT WILL COST ABOUT 2,000.00. THIS...

MADE A COMPLETE RIGHT TURN LEAVING MY DRIVEWAY WITHIN 1000 FEET THE STEERING WHEEL LOCKED UP AND I STOPPED. I WAS ABLE TO USE EXTREME FORCE TO MANUVER STEERING WHEEL TO GO BACK AND FORTH TO TURN AROUND TO GET BACK TO MY DRIVEWAY. THANKFULLY I WASN'T ON A HIGHWAY DOING 70 MPH WHEN IT OCCURED.

WE WERE DRIVING ON THE FREEWAY FROM A MINI VACATION AT 70 MILES PER HOUR WHEN OUR 2015 FORD EXPLORER WHICH ONLY HAD 45,000 MILES LOGGED BEGAN TO LOSE STEERING POWER. WE ALMOST CRASHED INTO THE VEHICLE NEXT TO US ON I-94 GOING AT A VERY RAPID SPEED OF 70 MILES PER HOUR. IMMEDIATELY MY HUSBAND BEGAN TO SLOW DOWN AND TRIED TO MOVE TO THE FURTHEST RIGHT LANE. HE WAS HAVING A TREMENDOUS AMOUNT OF DIFFICULTY AS OUR CAR WOULD NOT ALLOW US TO STEER. HE FINALLY MADE IT TO THE EXIT LANE. AT THIS TIME WE NEEDED TO PULL OFF OF THE HWY AND GET A FRIEND TO TOW US HOME. WE TOOK OUR VEHICLE INTO THE DEALERSHIP WHERE WE PURCHASED IT AND THEY TOLD US THAT THEY NEEDED TO RECALCULATE OUR COMPUTER AT THE FEE OF $100. WITHIN TWO WEEKS THE SAME PROBLEM BEGAN TO HAPPEN AGAIN....

STEERING FAULT WARNING LIGHT COMES ON THEN THE CAR LOOSES ITS STEERING LIKE NO POWER STEERING. THIS HAS HAPPENED 4 OR 5 TIMES NOW

LOUD CLANKING NOISE WHEN PARKING CAR OR AT A SLOW SPEED, TURNING. TOOK INTO FORD DEALER TODAY AND IT WILL COST $2200 TO REPLACE.

STEERING STARTED MAKING A GRINDING NOISE AT 55K MILES. SOUND IS MOST PRONOUNCED WHEN TURNING AT SLOW SPEEDS. DEALERSHIP AND LOCAL SHOP CONFIRM STEERING RACK AND PINION NEED TO BE REPLACED. THEY ADVISED THIS IS A COMMON PROBLEM WITH FORD EXPLORERS. DEALERSHIP ADVISED THE WARRANTY EXPIRED 1 MONTH AGO.

WHEN WE TURN THE WHEEL TO THE RIGHT IT HAS A LOUD POPPING NOISE DURING DRIVING OR STATIONARY ITS PROGRESSING FROM A POPPING AND SOMETHING THE STEERING WHEEL GETS STUCK. TOLD BY TWO DIFFERENT MECHANICS THAT THE POPPING NOISE HAS TO DO WITH STRUT AND CV JOINT AND ELECTRIC STEERING GEAR AND RACK AND PINION GOING BAD. OUR EXPLORER ONLY HAS 91000 MILES. BOTH MECHANICS SAY THIS IS ODD THAT THIS IS GOING ON FOR A 2015. THAT WE SHOULD CHECK FOR RECALLS.

THE RACK AND PINION LOCKED UP AS WE WERE PULLING OUT OF MY DRIVEWAY. I WAS 9M PREGNANT AND MY 4YR OLD WAS IN THE BACK. CANT HELP BUT THINK ABOUT WHAT WOULD HAVE HAPPENED HAD IT LOCKED UP GOING AROUND A CURVE. THE REPAIR SHOP I TOOK IT TO SAID THIS WAS REALLY COMMON IN THE FORD EXPLORERS AND THEY HAVE 146 SERVICE RECORDS ON THIS ONE ISSUE.

I HAVE A 2015 FORD EXPLORER XLT AND THE STEERING RACK AND PINION NEEDS REPLACING. IT CAN STOP AT ANYTIME CAUSING AN ACCIDENT.

THE POWER STEERING WENT OUT ON THE HIGHWAY, TWICE, WHILE I WAS DRIVING. THANK GOD I WAS ABLE TO GAIN CONTROL OF THE CAR BEFORE CRASHING. WE HAD THE PROBLEM FIXED, UNDER WARRANTY, BUT NOW AFTER 26,000 MILES THE PROBLEM IS BACK. I AM VERY CONCERNED BECAUSE MY MY WIFE NOW DRIVES THIS CAR.

WHILE DRIVING ON A HIGHWAY, STEERING FAULT LIGHT CAME ON CAUSING VEHICLE TO LOSE POWER STEERING. VEHICLE ONLY HAS 50K MILES AND THE STEERING COLUMN HAD TO BE REPLACED. THERE HAVE BEEN MANY COMPLAINTS REGARDING THIS, FORD HAS ALREADY RECALLED THIS ISSUE ON LATER YEARS. IT IS NEGLECTFUL THAT NOTHING HAS BEEN DONE, KNOWING THAT CARS CAN LOSE POWER STEERING AT ANY MOMENT WHILE DRIVING, THIS ENDANGERS EVERYONE ON THE ROAD. I WAS ABLE TO PULL THE VEHICLE OVER SAFELY. DEALERSHIP QUOTED ME $2450 TO REPLACE. WORKED WITH FORD CUSTOMER SATISFACTION TEAM WHO WERE ABLE TO HELP IN REDUCING THE AMOUNT. BUT IT SHOULD HAVE BEEN FREE AND THIS ISSUE SHOULD BE RECALLED BEFORE ANYONE IS INJURED.

STEERING ASSIST FAULT, LANE KEEPING SYSTEM MALFUNCTION

STEERING ASSIST ERROR CAME ON DASH ALONG WITH TERRAIN CONTROL ERROR WHILE DRIVING DOWN ROAD. LOST POWER STEERING ABILITY. LUCKILY IT WAS CLOSE TO HOME WHEN FAILED OR COULD OF HAPPENED WHEN IN TRAFFIC AND A HORRIBLE ACCIDENT COULD OF HAPPENED. TOOK TO MECHANIC AND SAID NEW STEERING RACK NEEDED. THIS WAS A RECALL ON THE SAME CAR A FEW YEARS OLDER. CAR IS ALSO BEING TAKEN IN NEXT WEEK FOR REAR SUSPENSION RECALL.

DRIVING ON HIGHWAY WHEN THE STEERING FAILED. DEALER SAYS THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDS TO BE REPLACED. VEHICLE HAS APPROX 80K MILES. I HAVE FOUND MANY INSTANCES OF THIS SAME OCCURRENCE WHEN SEARCHING ONLINE. FORTUNATELY IN THIS INSTANCE NO ACCIDENT OR INJURY BUT WHY HAS A RECALL NOT BEEN ISSUED AND WHY IS FORD IGNORING THE PROBLEM.

WHILE I WAS DRIVING 70MPH ON A FREEWAY, POWER STEERING STOPPED WORKING. SHOWING THE WARNING MESSAGES ON THE GAUGE CLUSTER. "POWER STEERING LOSS" "ADVANCE TRAC CONTROL FAULT" I WAS ABLE TO PULL OVER TO A SIDE OF THE FREEWAY SAFELY AS THERE WAS NO TRAFFIC. THIS IS AN EXTREMELY DANGEROUS PROBLEM AND MUST BE RECALLED. MY EXPLORER HAS ABOUT 53K MILES.

I PURCHASED A 2015 FORD EXPLORER SPORT WITH 90K MILES FROM A FORD DEALER IN DECEMBER.A WEEK LATER I NOTICED THAT EVERY TIME I TURNED RIGHT I WOULD HEAR A CLICKING NOISE. I ALSO HEARD A HUMMING NOISE FROM THE WHEELS. I IMMEDIATELY TOOK IT TO THE DEALER AND EXPLAINED TO THEM THE ISSUE. I TOLD THEM THAT IF THEY DON'T FIX THE ISSUE I WAS GONNA RETURN THE CAR BACK TO THEM. THEY CHANGED THE WHEEL BEARINGS AND THE HUMMING NOISE DECREASED. THE TECHNICIAN SAID HE TIGHTENED SOMETHING FROM THE SPARE TIRE COMPARTMENT AND THAT'S WHAT WAS MAKING THE CLICKING SOUND. MONTHS LATER AS WE CONTINUED DRIVING THE CAR THE CLICKING WOULD HAPPEN ON OCCASION. I ORIGINALLY THOUGHT THAT IT WAS SOMETHING IN THE SPARE TIRE COMPARTMENT. SO I LOOKED ALL OVER THE PLACE AND NOTHING THE NOISE CONTINUED OCCASIONALLY. NOW IN JULY IT BEGAN HAPPENING MORE OFTEN. I...

THE STEERING MAKES LOUD METAL NOISES WHEN TURNING AT SLOW SPEEDS (LIKE PARKING OR TIGHT TURNS). IT ALSO MAKES GRINDING NOISES WHEN TURNING PRIMARILY TO THE RIGHT. THE STEERING HAS LOCKED ON US TWICE IN THE LAST FEW WEEKS! DEALER SUGGESTS THAT THE ELECTRONIC STEERING GEAR HAS GONE BAD. ON GOOGLE SEARCH, WE SEE THAT HUNDREDS OF CUSTOMERS HAVE THE SAME PROBLEM. HOW CAN SUCH A CRITICAL COMPONENT AND SAFETY ISSUE NOT BE RECALLED AND FIXED BY FORD. DEALER TELLS US THAT THE STEERING COULD LOCK WHILE DRIVING CAUSING A MAJOR ACCIDENT. WE ARE TAKING THE CAR FOR REPAIRS HOPING THAT NHSTA AND FORD CAN ISSUE A FORMAL RECALL OF SUCH A DANGEROUS ISSUE.

TAKATA RECALL I HAVE A FORD EXPLORER 2015 MILEAGE APPROXIMATELY 42,865 . I HAVE HAD 2 OCCASIONS WHERE THE STEERING HAS FAILED. LAST TIME WAS AUGUST 17,2019. I HAD NO CONTROL OVER .THE STEERING . I WAS TRAVELING 30 MILES PER HOUR AND WAS ABLE TO STOP THE CAR BEFORE HAVING AN ACCIDENT . I CONTACTED PARAMOUNT AUTOMOTIVE GROUP IN VALDESE NC AUGUST 20 2019 AND SPOKE TO THE SERVICE PERSON ABOUT THIS SERIOUS ISSUE. THE SERVICE PERSON SAID TO BRING THE EXPLORER IN TO BE CHECKED OUT. I ALSO WAS ABLE TO GET A FORD EXPLORER SUSPENSION RECALL FIX TO BE WORKED IN AS WELL. I LEFT THE EXPLORER AND WAS CONTACTED BY THE SERVICE PERSON THAT THE STEERING HAD TO BE REPLACED AND THE STEERING NOT COVERED UNDER WARRANTY AT A COST OF $1,750. WARRANTY ENDED AT 36,000. I HAVE DONE SOME RESEARCH TO OUT THAT THERE ARE...

WHEN STEERING LEFT OR RIGHT AT A STANDSTILL, STEERING MAKES A POPPING OR CLICKING NOISE. MY GUESS IS IT IS EITHER RACK AND PINION ASSEMBLY OR SUSPENSION PARTS. IN ADDITION, REAR END HAS A BAD RATTLE EVEN ON SMOOTH ROADS. THERE IS ABOUT 59,500 MILES ON THE SUV AND IT WAS JUST STATE INSPECTED. WE ARE AFRAID TO DRIVE IT. CHECKED COMPLAINT BOARDS AND THERE ARE MANY SIMILAR PROBLEMS.