NHTSA Complaint #11342651 — 2015 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11342651 |
| Vehicle | 2015 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 34,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
LOST POWER STEERING AT 33558 MILES AND TOOK TO DEALER FIR REPAIR. THEY CLEANED POWER STEERING CONTROL MODULE TERMINAL CONTACTS AND APPLIED GREASE. 1000 MILES LATER WARNING LIGHT CAME BACK ON "STEERING ASSIST FAULT SERVICE NOW" WHILE DRIVING ON A HIGHWAY. TOOK VEHICLE TO DEALER AND NOW THEY HAVE TO REPLACE THE THE POWER STEERING CONTROL MODULE. FIRST REPAIR COST $323.54. COST TO REPLACE STEERING CONTROL MODULE WILL BE ABOUT $2300.00
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