NHTSA Complaint #11268223 — 2015 FORD EXPLORER

WHEN TURNING ON THE CAR SOMETIMES THE " CHECK CHARGING SYSTEM " LIGHT COMES ON. WHEN IT DOES THE STEERING WHEEL LOCKS AND YOU CANNOT TURN THE CAR LEFT OR RIGHT. YOU HAVE TO TURN OFF THE CAR AND RESTART THE CAR AND HOPE THAT THE " CHECK CHARGING SYSTEM" LIGHT DOES NOT COME ON. I IT DOES NOT COME ON THE STEERING WILL NOT LOCK. THE STEERING LOCKS ONLY WHEN YOU TURN ON THE CAR AND THE " CHECK CHARGING SYSTEM" LIGHT COMES ON. HAVE TAKEN IT OVER AND OVER TO A FORD DEALER AND THEY SAY THAT IT IS THE BATTERY, HAVE CHANGED THE BATTERY TWICE. THEN THEY SAY IT IS THE ALTERNATOR, HAVE CHANGED THE ALTERNATOR ONCE. I JUST TOOK IT AGAIN AND NOW THE DEALERSHIP SAYS IT IS THE POWER STEERING ASSEMBLY AND THAT IT IS OUT OF WARRANTY AND IT WILL COST ABOUT 2,000.00. THIS HAS HAPPEN MANY, MANY, MANY TIMES THROUGHOUT THE 3 YEARS WE HAVE HAD THIS CAR.