NHTSA Complaint #11330293 — 2015 FORD EXPLORER

DRIVING AT 20MPH OVER A BRIDGE, MY TOE LINK SNAPPED, CAUSING ME TO LOSE CONTROL AND VEER OFF THE ROAD LOSING CONTROL. I LOST COMPLETE CONTROL OVER MY STEERING AND TIRES REMAINED TURNED, LOSING ALL CONTROL AND ABILITY TO DRIVE. THE TOE LINK WAS SERVICED BECAUSE THERE WAS A RECALL. HOWEVER, THIS WAS THE SECOND TIME THE TOE LINK WAS FIXED ON THIS VEHICLE. NOW, ONLY MONTHS AFTER PURCHASING THIS VEHICLE, THERE IS ANOTHER ISSUE REGARDING THE TOE LINK AND BUSHINGS. FORD AND DEALERSHIP REFUSE TO COVER THE CHARGES BECAUSE RECALL HAS ALREADY BEEN SERVICED. MY CONCERN IS THAT THE PROBLEM WILL BE FIXED TEMPORARILY FOR A FOURTH TIME AND WILL SNAP AS I AM GOING FASTER SPEEDS THAN THE 20 MPH I INITIALLY LOST CONTROL AT. THERE NEEDS TO BE ANOTHER RECALL ON MY ALREADY RECALLED PART, OTHERWISE THERE WILL NEVER BE ANY SAFE DRIVING DISTANCE IN THIS VEHICLE. *TR