NHTSA Complaint #11352162 — 2015 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11352162 |
| Vehicle | 2015 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 59,830 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
THE POWER STEERING ASSIST ALERT CAME ON. WE FOLLOWED THE MANUAL SUGGESTION OF PULLING OVER, TURNING OFF VEHICLE AND RESTARTING AND IT DID NOT REPEAT. IT ALSO DIDN'T HAPPEN AGAIN FOR WEEKS. TODAY THAT ALERT AND ANOTHER POWER STEERING WARNING CAME ON AND THERE IS NO POWER STEERING. WE LIVE ON A PLATEAU WITH CURVY ROADS DOWN TO ANY REPAIR CENTER SO ARE FEARFUL OF DRIVING NOW. WHY DOES A VEHICLE WITH UNDER 60,000 MILES EVEN HAVE A SECTION IN THE MANUAL ABOUT WHAT TO DO ABOUT A WARNING THAT WILL MOST LIKELY COST YOU $2500 (PER FORD DEALER IN SPRINGFIELD TN) AND CAUSE A DANGEROUS DRIVING SITUATION? WE TRIED SEVERAL TIMES TODAY AND RECEIVED THE WARNING EACH TIME. WE NEVER LEFT THE DRIVEWAY.
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