NHTSA Complaint #11361153 — 2015 FORD EXPLORER

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11361153
Vehicle	2015 FORD EXPLORER
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	September 23, 2020
Date Filed	September 25, 2020
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I GOT IN MY 2015 FORD EXPLORER THIS MORNING STARTED THE CAR BACKED OUT OF THE DRIVEWAY AND IT WOULD NOT STEER NO POWER STEERING AT ALL. APPARENTLY THERE IS A STEERING MODULE WITHIN THE STEERING COLUMN THAT GETS LOCKED BECAUSE OF TRACTION CONTROL THERE'S BE SEVERAL ACCOUNTS ON SOCIAL MEDIA WHERE THIS HAS HAPPENED WHEN PEOPLE ARE DRIVING DOWN THE FREEWAY.APPARENTLY IF THIS MODULE NEEDS TO BE REPLACED THE WHOLE STEERING COLUMN NEEDS TO BE REPLACED AT A COST OF OVER $3,000.

Related Complaints for the 2015 FORD EXPLORER

Other ELECTRONIC STABILITY CONTROL (ESC) Complaints

#11361243 — September 26, 2020 — GOT IN MY 2015 FORD EXPLORER THIS MORNING STARTED THE CAR BACKED OUT OF THE DRIVEWAY AND IT WOULD NOT STEER NO POWER ...

#11337565 — July 5, 2020 — DRIVING ON A TWO LANE HIGHWAY AND THE POWER STEERING COMPLETELY FAILED. WE WERE TOLD BY THE DEALERSHIP WHERE WE PURCH...

#11254493 — September 10, 2019 — STEERING ASSIST ERROR CAME ON DASH ALONG WITH TERRAIN CONTROL ERROR WHILE DRIVING DOWN ROAD. LOST POWER STEERING ABIL...

#11241967 — August 6, 2019 — WHILE DRIVING DOWN THE HIGHWAY THE EXPLORER HAS SUDDENLY SHUT DOWN ON TWO OCCASIONS. THE FIRST TIME (JULY 2019) I WAS...

#11234376 — July 24, 2019 — -FAILURE OF ELECTRONIC STEERING GEAR- I HAVE A 2015 FORD EXPLORER SPORT WITH 50,000 MILES ON IT. 2 WEEKS AGO I HAD ...

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