2016 FORD EDGE Steering Problems

101 NHTSA complaints on file

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All Steering Complaints — Page 2

#11140589 |
THE ADAPATIVE STEERING FAULT SERVICE REQUIRED LIGHT KEEPS COMING ON. IT'S COME ON SEVERAL TIMES BUT SINCE THE DEALERSHIP CAN'T OR WON'T FIX IT BECAUSE THEY CAN'T DUPLICATE THE PROBLEM AND LIGHT GOES OUT AND APPARENTLY DOES NOT STORE CODES, I'VE BEGUN THE PROCESS TO DOCUMENT THE DATES, TIMES AND MILEAGE IT COMES ON AND GOING FORWARD WILL TAKE A PICTURE EVERY TIME IT HAPPENS. IT HAPPENED ON OCTOBER 3, 2018 AT 930 @ 21,499 MILES AS I WAS PULLING INTO THE DEALERSHIP. THEY TOLD ME THEY COULD "SEE" IT OR GET TROUBLE CODES. ON OCTOBER 11, 2018 AT 0900 AND 1620. IT WENT OUT WHEN I DROVE AT LUNCH ON THE 11TH AND THEN CAME BACK ON WHEN I WAS DRIVING HOME. THERE IS A TECHNICAL SERVICE BULLETIN ON IT BUT THEY REFUSE TO DO ANYTHING. I'M PETRIFIED TO DRIVE A VEHICLE WITH LESS THAN 22,000 MILES ON IT...
#11139050 |
THE ADAPTIVE STEERING FAULT SERVICE REQUIRE LIGHT KEEPS COMING ON. WHEN TRYING TO GET THE DEALERSHIPS TO LOOK INTO IT I AM TOLD IT WON'T SHOW AN CODES OR THEY DON'T SEE THE LIGHT. I DON'T KNOW HOW THIS IS POSSIBLE. THEY SAY THEY CAN'T DUPLICATE AND BY THE TIME IT COMES ON AGAIN IT WILL TURN OFF AFTER SO MANY "KEY" CYCLES. APPARENTLY, THERE IS A KNOWN ISSUE BUT THEY STILL WON'T DO ANYTHING TO FIX IT. IT MAKES THE STEERING WHEEL CROOKED AND SEEM LIKE IT'S STEERING WRONG. I JUST HOPE THE STEERING DOESN'T FAIL WHILE DRIVING IT.
#11104543 |
VEHICLE LOST ASSISTED STEERING WHILE IN A PARKING LOT, MAKING IT INCREDIBLY DIFFICULT TO STEER. THE SCREEN ON THE DASH POPPED UP WITH THE MESSAGES'STEERING ASSIST FAULT' 'SERVICE ADVANCETRAC' AND 'HILL START ASSIST DISABLED'. I AM 250LBS, AND I FOUND IT VERY DIFFICULT TO STEER TURN THE WHEEL. THERE IS NO DOUBT IN MY MIND THAT IF MY WIFE WAS TRAVELING DOWN THE HIGHWAY WHEN IT HAPPENED, IT WOULD HAVE RESULTED IN A WRECK. FORD SAID THE STEERING GEAR WAS THE PROBLEM, AND IT WOULD BE $2397.25 FOR THE REPAIR. THE VEHICLE HAS 40,700 MILES AND I CAN'T BELIEVE SOMETHING AS CRITICAL AS THE STEERING WOULD FAIL AT SUCH LOW MILEAGE.
#11102754 |
TAKATA RECALL, FOR THE PAST TWO MONTHS I HAVE HAD A WARNING MESSAGE COME UP "ADAPTIVE STEERING FAULT SERVICE REQUIRED" THE SERVICE THAT IS REQUIRED, IS TO REPLACE MY STEERING WHEEL. ADAPTIVE STEERING WAS PLACED ON ALL 2016 FORD EDGE TITANIUM, NOW I'M WORRIED ABOUT THE SAFETY OF MY CAR, BECAUSE THERE IS A FAULT AND THE ONLY WAY TO FIX THE FAULT IS TO PAY AND REPLACE A STEERING WHEEL ON A CAR THAT'S LESS THEN 5 YEARS OLD.
#11066851 |
PLEASE ALLOW ME TO QUALIFY THIS DOCUMENTATION BY STATING THAT WE HAVE NOT YET BROUGHT THIS AUTO BACK TO THE DEALER AT THIS TIME. WE PURCHASED THE CAR LESS THAN A YEAR AGO. THE CAR HAS FEWER THAN 3,000 MILES. IN THE PAST WEEK WE ARE SEEING THE ADAPTIVE STEERING WARNING LIGHT COME ON AFTER STARTING AND AS SOON AS PUTTING THE CAR INTO GEAR. THIS HAS OCCURRED 4 TIMES IN THE PAST WEEK. WE HAVE NOT NOTICED ANY DIFFERENCE IN STEERING, THE WHEEL TURNING OFF CENTER, NONE OF THE ISSUES REPORTED BY NUMEROUS OTHER PEOPLE ON THE WEB. BUT I CERTAINLY EXPECT THIS TO HAPPEN AT SOME POINT. MY CONCERN IS HOW MANY REPORTS ARE ON THE WEB FROM OWNERS WHO EXPERIENCE THIS FAULT. AND THE MANY VARIATIONS OF HOW DIFFERENT FORD DEALERS CHOOSE TO MANAGE THE PROBLEM. EVERYTHING FROM REPLACING THE STEERING WHEEL TO THE GOOD OLD "WELL,...
#11051142 |
I BOUGHT A 2016 EDGE SPORT IN JANUARY AND HAVE HAD TO TAKE TO THE SHOP FOR THE OIL PAN LEAKED 2 TIMES IN A MONTH STEERING WARNING LIGHT CAME ON FOR 1HR HEAD LINER HAD TO BE REPLACED BRAKE LIGHTS FILLED WITH WATER, BUMPER HAD TO BE REPLACED BECAUSE OF A HOLE FROM FACTORY. I ASKED FOR ANOTHER CAR THEY SAID NO I ASKED FOR MY MONEY BACK AND THEY SAID NO SO I HAVE A CAR WITH 11000 MILES THAT'S IN THE SHOP EVERY MONTH AND NOTHING I CAN DO ABOUT IT
#11048443 | Crash
VEHICLE WAS IN MOTION ON A COUNTY HIGHWAY APPROXIMATELY AT 45 OR 50 MPH. PAT STEERING AND VEHICLE ALSO MAY HAVE LOST POWER RESULTING IN CROSSING INTO LEFT LANE AND STRIKING A TREE. YES, THERE WAS DEER IN THE AREA AT THE TIME BUT THEY IN NO WAY. CAUSED THE ACCIDENT. APPEARED I HAD NO STEERING OR POSSIBLY BRAKES. STRUCK AN ASH TREE HEAD ON, PASSENGER SIDE TOTAL LOSS OF VEHICLE. SPENT 3 WEEKS IN THE HOSPITAL, FORTUNATE TO STILL BE ALIVE!! REPORTING THIS AS IT IS DEFINITELY A SAFETY ISSUE
#11045214 |
WHILE AT SLOW SPEED AND TURNING (I.E., IN A PARKING LOT), THE "ADAPTIVE STEERING FAULT/SERVICE REQUIRED" LIGHT WILL OCCASIONALLY COME ON AND THE STEERING WHEEL FEELS AS IF SOMETHING RELEASED OR SWITCHED INSIDE OF IT. THE STEERING WHEEL HAS REALIGNED SLIGHTLY OFF-CENTER SEVERAL TIMES BUT THE SYSTEM RESETS MOST OF THE TIME AFTER TURNING THE VEHICLE OFF AND RESTARTING IT SEVERAL MINUTES LATER. TWICE NOW THOUGH, THE STEERING WHEEL STAYED AT NINETY DEGREES WHILE DRIVING STRAIGHT. LOCAL FORD DEALERSHIP COMPLETED A SOFTWARE/CODE RESET TWICE, SO UNKNOWN IF IT IS AN ELECTRONIC OR MECHANICAL ISSUE. THE DEALERSHIP IS REFUSING TO ACKNOWLEDGE INFORMATION ADVISING STEERING WHEEL REPLACEMENT. THE INITIAL DIAGNOSIS WAS UNDER WARRANTY AT AROUND 26K MILES; SECOND RESET HAD TO BE DONE AT AROUND 46K. THE FAULT SEEMS TO ACTIVATE ONLY IF MOVING AT FIVE MPH OR LESS AND TURNING THE WHEEL IN EITHER DIRECTION.
#11043468 |
MY CAR WAS PARKED IN A SHOPPING CENTER. WHEN WE RETURNED TO THE VEHICLE AND STARTED THE CAR AND PUT THE CAR INTO FORWARD GEAR, A WARNING LIGHT "ADAPTIVE STEERING FAILURE" WAS DISPLAYED. IN ORDER TO DRIVE STRAIGHT, I HAD TO TURN THE WHEEL AT A FULL 90 DEGREE ANGLE. I EVEN TRIED SHUTTING OFF THE CAR AND RESTARTING, BUT TO NO AVAIL. AFTER PARKING IT AT HOME, I LET IT SIT FOR ABOUT AN HOUR, RESTARTED THE CAR, AND EVERYTHING WAS SUDDENLY NORMAL AGAIN. DROVE DOWN THE STREET, EVERYTHING SEEMED FINE AT THAT POINT. I HAVE A SHORT VIDEO, BUT I WILL UPLOAD A SCREENCAP THAT SHOWS THE WHEEL ORIENTATION WHILE DRIVING STRAIGHT.
#11039928 |
STEERING WHEEL RANDOMLY GOES OFF CENTER, SOMETIME MORE SOMETIMES LESS, AS IF THE ADAPTIVE STEERING IS MALFUNCTIONING. THE CAR CONTINUES TO TRACK STRAIGHT AND HAS A PROPER ALIGNMENT. NO ERROR CODES OR WARNINGS ARE SHOWN.
#11032678 |
DISPLAYS 'ADAPTIVE STEERING FAULT-SERVICE REQUIRED' ON DASH. HAVE BEEN TOLD BY THE DEALER, TITUS-WILL FORD IN TACOMA, WA THAT THE STEERING WHEEL NEEDS TO BE REPLACED BUT NO PARTS ARE AVAILABLE. THIS FIRST HAPPENED ON 4/12/2017 AND CALLED DEALER, WAS TOLD NO PROBLEM BRING IT IN WHEN CONVENIENT, TOOK IT IN ON JUNE,9, 2017 WHEN I WAS TOLD STEERING WHEEL NEEDS REPLACED BUT NO PARTS AVAILABLE AND HAVE SINCE HAD THE DATE OF AVAILABILITY SLID EVER SINCE.
#11029951 |
TAKATA RECALL- ADAPTIVE STEERING FAULT-MY VEHICLE WAS PURCHASED ON NOVEMBER 16, 2016 AND IN THAT TIME ITS BEEN TO THE DEALERSHIP 3 TIMES FOR AN ADAPTIVE STEERING FAULT WARNING THAT CAME ON SHORTLY AFTER PURCHASING THE VEHICLE, TO WHICH NO ONE COULD FIGURE OUT WHY. BY MY THIRD ATTEMPT TO BRING THIS TO THE DEALERSHIP THEY FINALLY TOLD ME THAT HAD TO REPLACE THE WHOLE STEERING WHEEL. THE DEALERSHIP THEN SHOWED ME A NOTICE THAT WAS SENT OUT BACK BEFORE I BOUGHT MY CAR THAT THIS WAS AN ISSUE REGARDING THE STEERING THIS NOTICE WAS DATED NOVEMBER 3, 2016. I ORIGINALLY BOUGHT THIS VEHICLE FOR ITS SAFETY DUE TO HAVING A 5 YEAR OLD AND CURRENTLY PREGNANT, THEN TO FIND OUT THAT THIS HAD A DEFECT BEFORE PURCHASING THAT I WAS UNAWARE OF AND YET LEAD TO BELIEVE IT WAS STILL SAFE. THEN I RECEIVED A RECALL FOR THE DRIVERS...
#11019804 |
ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT KEEPS COMING ON AND THEN GOES AWAY WHEN SHUT OFF AND STARTED.
#11016495 |
ADAPTIVE STEERING ISSUE. LIGHT HAS INTERMITTENTLY CAME ON AND OFF, BUT YESTERDAY THE WHEEL WAS AT 90 DEGREES TO DRIVE STRAIGHT. SEEMS LIKE SAFETY COULD BE AN ISSUE. ESPECIALLY IF YOU WERE AT A LIGHT AND THE STEERING WHEEL WAS STRAIGHT AND YOU SIDE SWIPED THE CAR IN THE NEXT LANE. THIS MORNING THE LIGHT WAS OFF AND I'M CURRENTLY AT THE DEALER HAVE THEM CHECK AND HOPEFULLY RESOLVE THE ISSUE. I PURCHASED THIS VEHICLE FOR MY FAMILY AND I WANT TO ENSURE SAFETY IS NOT AN ISSUE.
#11015937 |
MY 2016 FORD EDGE SPORT WITH 8745 MILES ON IT IS EXPERIENCING ADAPTIVE POWER STEERING ISSUES. AT APPROX. 5000 MILES THE WARNING LIGHT STARTING COMING ON AND OFF INTERMITTENTLY AND AS OF YESTERDAY THE LIGHT IS NOW STEADY AND THE STEERING WHEEL IS NOW NOT ALIGNED WITH THE DIRECTION THE WHEELS ARE POINTED WHILE DRIVING. THIS FEEL UNSAFE AND I CANT GET FORD TO LOOK AT IT UNTIL AUG 23, 2017
#11012546 |
ADAPATIVE STEERING FAULT DURING NORMAL DRIVING. UPON TAKING TO DEALER THEY HAVE ADVISED THIS IS NOT SAFE TO DRIVE UNTIL STEERING WHEEL REPLACED. WHEEL IS ON BACK ORDER UNTIL 8/31/2017, THIS WILL BE 7 WEEKS AFTER I TURENED CAR INTO DEALER.
#11012684 |
ADAPTIVE STEERING WHEEL FAULT WHILE MAKING SHARP U-TURN OR WHEN TURNING WHILE PARKING. THE MESSAGE APPEARS AND ALSO SOME NOISE AND STEERING WHEEL VIBRATION IS FELT. I'VE FOUND AN INTERNET FORUM WHERE MANY PEOPLE HAVE THE SAME ISSUE. HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/21044-ADAPTIVE-STEERING-FAULT MY CONCERN IT'S VERY DANGEROUS FOR THE CAR OWNER AND SURROUNDING
#11010822 |
ADAPTIVE STEERING FAULT - INTERMITTENT ISSUE THAT CAUSES STEERING TO FEEL VERY TWITCHY AT HIGHWAY SPEED OR LETHARGIC AT SLOW SPEED. THIS HAS NOW HAPPENED ON MULTIPLE OCCASIONS. CEL IS NOT STORED ON THE COMPUTER, DEALER HAS NO WAY OF REPLICATING THE FAULT UNLESS IT HAPPENS AT THE DEALER. FAULT COMES AND GOES AS IT PLEASES. FAULT NORMALLY HAPPENS AFTER CAR IS PARKED AND TURNED ON AND GOES AWAY AT SOME POINT.
#11006757 |
APPROXIMATELY 6000 MILES AFTER PURCHASE OF THE NEW VEHICLE IT BEGAN TO EXPERIENCE INTERMITTENT ADAPTIVE STEERING FAULTS. I COULD FIND NO PATTERN TO THE FAULTS APPEARANCE OR DISAPPEARANCE. THE FORD DEALER ATTEMPTED TO FIX THE ISSUE 3 SEPARATE OCCASIONS DURING WHICH TIMES THE VEHICLE WAS OUT OF SERVICE FOR AROUND 4 WEEKS. THE TOTAL DURATION OF THE PERIOD BETWEEN WHEN THE FAULT WARNING FIRST APPEARED AND THE PROBLEM WAS OSTENSIBLY FIXED IS CLOSER TO 5 -6 WEEKS. I WAS FORCED TO DRIVE THE VEHICLE (DUE TO THE NEED FOR PERSONAL AND WORK RELATED TRANSPORTATION) FOR MUCH OF THAT TIME DURING WHICH PERIOD I WAS VERY CONCERNED FOR MY SAFETY. THE FAULT HAS NOT RETURNED SINCE THE LAST REPAIR ATTEMPT WHEN THE DEALER REPLACED THE STEERING WHEEL. HOWEVER SINCE THE FAULT WAS INTERMITTENT I CANNOT BE SURE THAT THE ISSUE WILL RESURFACE AT A LATER DATE. WHEN THE STEERING FAULT FIRST...
#11005529 |
STEERING DEFAULT WARNING LIGHT CAME ON AND SIDE WARNING ALARMS STOPPED WORKING WHILE DRIVING STRAIGHT AT 70 MPH ON AN EXPRESSWAY
#11005307 |
CAR STEERING HARD TO KEEP WHEEL STRAIGHT. TROUBLE LIGHT INDICATES ADAPTIVE STERRING FAULT. THIS SHOULD BE UNDER WARRANTEE, AS THIS IS HAPPENING TO MANY PEOPLE.
#11003812 |
ADAPTIVE STEERING FAULT INDICATOR LIGHT. STEERING WHEEL DOES NOT TRACK WITH FRONT WHEELS. DEALER UNABLE TO DETERMINE PROBLEM/FIX. 15000 MILES, THIRD TIME LIGHT CAME ON STEERING WHEEL MOVED ABOUT 30 DEGREES TO THE LEFT.
#11001431 |
APPROX TWO MONTHS AFTER PURCHASING THE VEHICLE, AND AGAIN APPROX. SIX MONTHS AFTER PURCHASING THE VEHICLE, THE STEERING WHEEL TURNED TO THE RIGHT APPROX. 15-30 DEGREES AFTER VEHICLE START ... AS VEHICLE SPEED INCREASED AND DECREASED, THE STEERING WHEEL WOULD MOVE RIGHT AND LEFT ... DURING THIS TIME, THE VEHICLE WOULD MAINTAIN A STRAIGHT TRACK ON THE GROUND ... AFTER TAKING THE VEHICLE TO THE DEALER, IT WAS DIAGNOSED AS WHEELS OUT OF ALIGNMENT ... HOWEVER, THE STEERING WHEEL OFFSET OCCURRED ALMOST IMMEDIATELY AFTER THE WHEELS WERE ALIGNED FOR BOTH INSTANCES ... AM CERTAIN THAT THIS ISSUE IS RELATED TO THE ADAPTIVE STEERING SYSTEM (2016 FORD EDGE SPORT IS THE FIRST VEHICLE TO GET THIS SYSTEM) ALTHOUGH I DID NOT GET AN ADAPTIVE STEERING SYSTEM FAIL LIGHT ON THE DASHBOARD DISPLAY ... THE STEERING WHEEL IS CURRENTLY TURNED TO THE RIGHT APPROX. 30 DEGREES ALTHOUGH THE VEHICLE CONTINUES TO DRIVE...
#10995626 |
PARKED CAR AND SHUT DOWN. UPON STARTING CAR AND DRIVING OFF, THE STEERING WHEEL WAS COCKED 45 DEGREES TO THE LEFT. DEALERSHIP REALIGNED BUT LOCK TO LOCK WAS NOT THE SAME. DEALERSHIP CLAIMED IT WAS STEERING RACK BUT UPON INVESTIGATION DETERMINED ADAPTIVE STEERING PROBLEM. CAR NEEDED MORE THE SEVERAL FULL RESETS BEFORE IT WORKED.
#10994638 |
ADAPTIVE STEERING FAULT ERROR MESSAGE. LOUD CLICK UPON TURNING STEERING WHEEL, WHEEL IS NOT CENTERED WHEN DRIVING STRAIGHT. DEALERSHIP STATES NEEDS TO SEE ERROR MESSAGE WHEN IT OCCURS BUT WHEN SHUTTING VEHICLE OFF MESSAGE DISAPPEARS AND SOMETIMES TAKE SEVERAL VEHICLE RESTARTS TO GET STEERING WHEEL TO CENTER
#10994636 |
ADAPTIVE STEERING FAULT SERVICING REQUIRED MESSAGE. STEERING WILL IS NOT CENTERED WHEN DRIVING. LOUD CLICK NOISE HAPPENED UPON STEERING. DEALER STATES NEED TO SEE ERRROR MESSAGE BUT ONCE YOU TURN CAR OFF THE ERROR MESSAGE DISAPPEARS AND STEERING WHEEL APPEARS TO RECENTER AFTER RESTARTING CAR SOMETIMES SEVERAL TIMES.
#10991999 |
ADAPTIVE STEERING WARNING LIGHT APPEARED, GET SERVICE WHILE DRIVING. CALLED MY DEALER AND WAS ON A ROAD TRIP 700 MILES FROM HOME. WENT TO DEALER IN SOUTH BEND, IN AND WAS TOLD THAT WE NEEDED A NEW STEERING WHEEL ASSEMBLY BUT NOT AVAILABLE UNTIL JULY, WAS TOLD CAR WAS DRIVABLE BUT NUMEROUS WARNING FEATURES THAT HAD WORKED PREVIOUSLY WERE NOT WORKING NOW. NEED TO DRIVE HOME NEXT WEEK AND HAVE MY FINGERS CROSSED.
#10979881 |
ADAPTIVE STEERING FAULT WARNING LIGHT ON DASH. TOOK TO DEALER AND THEY FOUND NOTHING. TOLD US TO COME BACK IF IT OCCURRED AGAIN. HEARD A COUPLE OF CLICKS WHEN DRIVING STRAIGHT ON THE HIGHWAY AND THE WARNING CAME ON. WHEN WE TURNED THE CAR OFF AND RESTARTED, THE WARNING WAS GONE.
#10972025 |
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE STARTING THE VEHICLE, THE ADAPTIVE STEERING FAULT SERVICE REQUIRED INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE STEERING SYSTEM NEEDED AN UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT THAT THE STEERING WHEEL NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
#10971921 |
I BOUGHT MY EDGE BRAND NEW IN LATE JULY OF 2016 AND HAD NOT EXPERIENCED ANY PROBLEMS UP UNTIL MARCH OF 2017 (ONE MONTH AGO). WHEN THE "ADAPTIVE STEERING FAULT. SERVICE REQUIRED!" LIGHT FIRST STARTED COMING ON, IT WAS GENERALLY JUST SECONDS AFTER STARTING MY CAR, BUT ALWAYS WHILE I WAS TURNING THE WHEEL. FOR THE NEXT COUPLE OF WEEKS, IT WAS COMING ON AN AVERAGE OF 2 TO 3 TIMES PER WEEK AND IT WOULD TURN OFF WITHIN FIVE OR SO MINUTES OF MY DRIVE. MY SERVICE LIGHT HAS COME ON EVERYDAY NOW FOR THE PAST FIVE DAYS WITHOUT EVEN HAVING TO TURN MY WHEEL. ONCE MY CAR IS STARTED - THE MESSAGE POPS UP. AND RATHER THAN TURNING OFF A FEW MINUTES OR MILES INTO MY DRIVE, IT REMAINS ON FOR THE ENTIRETY OF THE DRIVE. I CALLED TODAY IN HOPES OF GETTING IT SERVICED BUT UNFORTUNATELY CANNOT...
#10971116 |
I'M EXPERIENCING WHAT MANY, MANY OTHER FORD SUPER DUTY TRUCK OWNERS HAVE BEEN EXPERIENCING SINCE ABOUT 2005 COMMONLY KNOWN AS THE "DEATH WOBBLE". AT SPEEDS ABOVE 45 MILES PER HOUR, WHEN THE TRUCK GOES ACROSS A ROUGH (WASHBOARD) BIT OF ROAD OR A BRIDGE JOINT, THE FRONT END SOMETIMES SHAKES VIOLENTLY WHICH ALSO CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY UNTIL YOU CAN BRING THE VEHICLE TO A STOP, WHICH IS NOT EASY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHICH COULD CAUSE LOSS OF CONTROL RESULTING IN INJURY TO PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROAD. IN THE RESEARCH I HAVE DONE, IT APPEARS THAT FORD HAS DONE VERY LITTLE TO CORRECT THIS PROBLEM FOR CONSUMERS. I HAVE MENTIONED THE PROBLEM TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK NEW TWICE NOW AND THEY SAY THEY CANNOT FIND ANYTHING WRONG AND CANNOT DUPLICATE THE PROBLEM IN A...
#10969954 |
ADAPTIVE STEERING FAULT SERVICE REQUIRED DASHBOARD MESSAGE APPEARED WHEN BACKING UP. STEERING IS OFF 90 DEGREES
#10969837 |
STARTED WITH INTERMITTENT "ADAPTIVE STEERING FAULT. SERVICE REQUIRED" WARNING WHICH NOW IS CONSTANT. I TOOK THE CAR TO THE DEALER (CAPITOL FORD IN SAN JOSE CA) AND THEY TOLD ME THEY HAD NO TIME TO LOOK AT THE PROBLEM NOW AND TO MAKE A SERVICE APPOINTMENT. I CALLED TO MAKE A SERVICE APPOINTMENT ON MARCH 28 2017. THE EARLIEST THEY COULD SEE THE CAR IS MAY 8 2017. SEE THE FORD EDGE FORUM HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/21044-ADAPTIVE-STEERING-FAULT/ FOR DETAILS ABOUT THIS PROBLEM. I'M NOT THE ONLY ONE HAVING THIS PROBLEM. DOES CALIFORNIA HAVE A LEMON LAW TO PROTECT CUSTOMERS THAT BUY FAULTY NEW AUTOMOBILES? I CAN'T BELIEVE I HAVE TO LEAVE THE CAR SET FOR OVER A MONTH TO HAVE FORD SERVICE LOOK AT THE PROBLEM.
#10967565 |
THE ADAPTIVE STEERING WARNING LIGHT HAS CAME ON TWO TIMES IN TWO WEEKS. I HAVE LESS THEN 2500 MILES ON THE VEHICLE. THIS CAME ON BOTH TIMES AS I WAS MAKING A TURN.
#10965810 |
ADAPTIVE STEERING FAULT! WARNING LIGHT IS INTERMITTENT BUT COMES ON WHILE DRIVING. FIRST OCCURRENCE WAS BEFORE OCTOBER 16, 2016. MILEAGE WAS LESS THAN 3000 MILES ON ODOMETER. NOW AT 7000+ MILES BUT LIGHT COMES ON RANDOMLY WITH WARNING TO SEE DEALER IMMEDIATELY.
#10959920 |
TL* THE CONTACT OWNS A 2016 FORD EDGE. AFTER RESTARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. WHILE AT THE DEALER, THE VEHICLE WAS RESTARTED AND THE STEERING OPERATED AS NORMAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
#10958041 |
MY FORD EDGE WAS PURCHASED NEW IN AUGUST 2016. I AM STARTING TO RECEIVE THE FOLLOWING MESSAGE ON THE DASHBOARD INTERMITTENTLY, "ADAPTIVE STEERING FAULT SERVICE REQUIRED" (SOLID YELLOW WARNING). WARNING APPEARS AT VARIOUS TIMES, WHEN I FIRST START UP, WHILE I AM DRIVING AND ALSO JUST BEFORE I SHUT DOWN.
#10955420 |
ADAPTIVE STEERING SYSTEM FAILURE, WHILE CAR MOVING ON HIGHWAY. CURRENTLY INOPERABLE WHILE FORD HAS PARTS SHIPPED FROM GERMANY. REPEAT PROBLEM-RETURN TO DEALER THREE TIMES. FORD DOES NOT KNOW HOW TO FIX AS OF THIS DATE.
#10954140 |
WHILE BACKING OUT OF MY DRIVE THIS MORNING, ADAPTIVE STEERING WARNING LIGHT CAME ON . THIS IS A 2016 EDGE SPORT WITH 6600 MILES ON IT, PURCHASED IN JULY 2016.
#10948000 |
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE ADAPTIVE STEERING FAULT ERROR OCCURRED WHILE DRIVING. THE CONTACT HAD TO MANUALLY STEER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,984.
#10946632 |
'ADAPTIVE STEERING FAULT SERVICE REQUIRED' WARNING LIGHT USED TO COME ON AT RANDOM, NOW IT'S THERE PERMANENTLY. I TOOK SOME PHOTOS OF THE INSTRUMENT CLUSTER TO ILLUSTRATE - WILL ATTACH A FILE. HAPPENED FOR THE FIRST TIME 12/15/2016. STAYS ON PERMANENTLY SINCE 1/16/2017.
#10945539 |
MY FORD EDGE WAS PURCHASED NEW IN JULY 2016 (BUILD DATE OF 5/16). IN STARTING UP THE VEHICLE ON JAN. 15 2017 WITH 6,302 MILES ON THE ODOMETER, THE "ADAPTIVE STEERING FAULT SERVICE REQUIRED" LIGHT CAME ON (SOLID YELLOW WARNING). THIS STAYED ON FOR ABOUT 15 MILES OF A 22 MILE TRIP, THEN WENT OUT. I PARKED THE CAR AT A VALET SERVICE. WHEN THE CAR WAS RETURNED TO ME LATER, I NOTICED THE "ADAPTIVE STEERING FAULT SERVICE REQUIRED" LIGHT WAS ON AGAIN, AND THE STEERING WHEEL WAS NOW TURNED 90 DEGREES TO THE RIGHT IN ORDER TO DRIVE STRAIGHT AHEAD (BLOCKING MY VIEW OF THE INSTRUMENT CLUSTER). THIS SITUATION CONTINUED FOR THE ENTIRE 22 MILE TRIP BACK HOME. DURING THIS TIME, THE STEERING FELT NORMAL OTHER THAN FOR THE POSITION OF THE STEERING WHEEL (WHICH WAS AWKWARD TO SAY THE LEAST). THE WARNING LIGHT WENT OUT THE NEXT MORNING...
#10944244 |
DIFFICULTY STEERING VEHICLE WHEN CAR IS MOVING ON CITY STREET. HAVE TO FIGHT WITH THE STEERING TO KEEP CAR ON THE ROAD. *TR
#10937146 |
ADAPTIVE STEERING - SERVICE REQUIRED - LIGHT CAME ON - FORD DEALER APPLIED A SOFTWARE UPDATE WHICH FAILED. NOW ARE REPLACING STEERING WHEEL. DEEMED UNSAFE TO DRIVE. OTHERS HAVE HAD THE SAME ISSUE AND MULTIPLE STEERING WHEEL REPLACEMENTS.
#10929015 |
ADAPTIVE STEERING FAULT, STEERING WOULD NOT REGISTER INPUT WHEN FAULT OCCUR. ON START UP THE CAR WOULD REGISTER THE ERROR AND MAKE STEERING DIFFICULT WITH STEERING INPUT NOT REGISTER TO THE TURNING OF THE WHEELS. THE STEERING COLUMN ALSO MAKES A GRINDING NOISE. DEALER JUST CLEARED THE ERROR AND DID NOT FIX ANYTHING, WITH THE ERROR RETURNING THE NEXT DAY.
#10920640 |
WE PURCHASED A NEW FORD EDGE 2016 SPORT ON SEPTEMBER 18, 2016. ON OCTOBER 25, 2016 WE RECEIVED A MESSAGE INDICATING 'ADAPTIVE STEERING FAULT SERVICE REQUIRED.' LATER THAT SAME DAY, THE MESSAGE DID NOT APPEAR ON THE DRIVER DISPLAY. HOWEVER, ON OCTOBER 26, 2016, WE RECEIVED THE SAME MESSAGE: 'ADAPTIVE STEERING FAULT SERVICE REQUIRED.' WE WENT TO A LOCAL FORD SERVICE DEPARTMENT (IN CONCORD, CA) AND THEY PERFORMED ELECTRICAL TESTING FOR STEERING WARNING MESSAGES. THEIR TEST APPEARED TO BE INCONCLUSIVE AND THEY CLEARED ALL CODES AND ROAD TESTED THE VEHICLE AND IT APPEARED TO PASS INSPECTION. HOWEVER, JUST TODAY, NOVEMBER 1, 2016, WE RECEIVED THE SAME MESSAGE AGAIN: 'ADAPTIVE STEERING FAULT SERVICE REQUIRED.' WE IMMEDIATELY TOOK THE VEHICLE TO A LOCAL FORD SERVICE DEPARTMENT SO THEY COULD SEE THE ERROR MESSAGE AND THEY DID NOT HAVE ANSWERS, EVEN AFTER PULLING THE CODES. THEY WILL BE COMMUNICATING WITH THE "FORD" HOTLINE...
#10920398 |
AT ABOUT 4500 MILES, AN "ADAPTIVE STEERING FAULT - NEEDS SERVICE" LIGHT CAME ON. IT WENT OFF. THEN, A DAY OR TWO LATER IT CAME ON AGAIN. I TOOK THE EDGE INTO NORM REEVES FORD IN CERRITOS, CA TO HAVE THEM "SERVICE" THE ADAPTIVE STEERING. THEY TOLD ME THEY COULD FIND NO PROBLEM. A WEEK OR SO LATER, I TOOK IT BACK TO NORM REEVES FORD AND THEY KEPT THE VEHICLE FOR 13 DAYS TOLD ME THEY COULDN'T "REPLICATE" THE PROBLEM. NOW, A MONTH LATER, THE LIGHT STAYS ON. I HAVE READ ON THE "FORD EDGE FORUM" BLOG THAT OTHERS ARE HAVING THE SAME PROBLEM. SOME ARE SAYING THAT THEIR VEHICLES HAVE BEEN IN THE SHOP OVER A MONTH AND FORD SEEMS UNABLE TO FIX THE PROBLEM. OTHERS MENTIONED THAT THE SERVICE DEPARTMENT TOLD THEM THAT THE PROBLEM COULD BE DANGEROUS. I HAVE CONTACTED FORD'S REGIONAL CUSTOMER SERVICE MANAGER FOR...
#10919965 |
ADAPTIVE STEERING FAULT SERVICE REQUIRED ERROR. I TURNED IT ON FROM THE PARKING LOT AT WORK AND THE ERROR CAME UP AND THE STEERING WHEEL WAS NOT ALIGNED WITH THE TIRES, WHEN DRIVING STRAIGHT THE STEERING WHEEL WAS 1/4 TURNED TO THE LEFT
#10919121 |
I WAS PARKING ON A SIDE STREET WITH ABOUT 2200 MILES ON THE CAR. THE DASHBOARD LIT UP WITH ADAPTIVE STEERING ISSUE WARNING LIGHT TELLING ME TO TAKE IT IN FOR SERVICE. I THOUGHT THE CAR HAD DIED, BUT AFTER A RESTART, IT SEEMED TO DRIVE OK AND I PUT IT UP TO A ONE TIME COMPUTER GLITCH. I WAS 70 MILES FROM HOME. I ALMOST FORGOT IT HAPPENED BUT AFTER RETURNING FROM A LONG TRIP, IT HAPPENED AGAIN. I WENT TO THE FORUM AND SAW OTHERS HAD THE SAME ISSUE. AND THEY MENTIONED THAT IT SOMETIMES EFFECTED THE STEERING ITSELF. SURE ENOUGH, THE NEXT DAY, THE WHEEL TURNED 90 DEGREES TO LEFT. I WAS STOPPED AT THE TIME. THE CAR WAS DRIVEABLE BUT WENT STRAIGHT WITH THE WHEEL TURNED 90 DEGREES TO THE LEFT. VERY DISCONCERTING, TO SAY THE LEAST. THE WARNING LIGHT WAS BACK ON, OF COURSE. I...
#10915236 |
ADAPTIVE STEERING FAULT - SERVICE REQUIRED! WHILE DRIVING DOWN THE ROAD, STEERING WHEEL CHANGED RATIO, BECAME EXTREMELY LIGHT AND DISCONNECTED FROM WHEELS. STEERING WHEEL ALSO CHANGED TO A 45 DEGREE RIGHT ANGLE WHILE DRIVING STRAIGHT DOWN THE ROAD. THIS IS A SAFETY ISSUE! ESCALATED TO FORD, STATING I LOST CONFIDENCE IN DRIVING THIS CAR. DIDN'T WANT TO BE A STATISTIC WITH MY KIDS WHEN THIS HAPPENS AGAIN WHEN GOING DOWN THE HIGHWAY AT 70MPH! EXTREMELY HAZARDOUS THANKFULLY MY KIDS WERE NOT IN THE CAR WHEN THIS HAPPENED.

Other 2016 FORD EDGE Problem Areas

Engine 286 complaints Service Brakes 93 complaints Engine And Engine Cooling 86 complaints Power Train 71 complaints Unknown Or Other 65 complaints Service Brakes Hydraulic 46 complaints Electrical System 35 complaints Visibilitywiper 30 complaints Structurebody 26 complaints Vehicle Speed Control 20 complaints Fuelpropulsion System 18 complaints Wheels 17 complaints Air Bags 15 complaints Back Over Prevention 15 complaints Exterior Lighting 9 complaints Seat Belts 9 complaints Visibilitysunmoon Roof Assembly 9 complaints Electronic Stability Control Esc 7 complaints Suspension 6 complaints Power Traintransfer Case 4 Wheel Drive 5 complaints Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 5 complaints Visibilityglass Siderear 5 complaints Structure 4 complaints Wheelslugsnutsboltsstuds 3 complaints Back Over Prevention Rearview System Braking 2 complaints Back Over Prevention Warnings 2 complaints Fuel System Gasoline 2 complaints Fuel System Gasolinestorageevaporative Emissionshosesvalvessensors 2 complaints Tires 2 complaints Visibilitywindshield 2 complaints Back Over Prevention Sensing System Camera 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systemhorn 1 complaint Engine And Engine Coolingengine 1 complaint Engine And Engine Coolingexhaust System 1 complaint Equipment 1 complaint Equipmentelectricalinfotainment 1 complaint Exterior Lightingtail Lights 1 complaint Firerelated 1 complaint Forward Collision Avoidance Automatic Emergency Braking 1 complaint Fuel System Otherstoragefuel Gauge System 1 complaint Lane Departure Assist 1 complaint Lane Departure Blind Spot Detection 1 complaint Lane Departure Warning 1 complaint Latcheslockslinkages 1 complaint Latcheslockslinkageshoodlatch 1 complaint Latcheslockslinkagestrunk Lidlatch 1 complaint Power Trainautomatic Transmission 1 complaint Power Trainautomatic Transmissiongear Position Indication Prndl 1 complaint Power Trainautomatic Transmissionlever And Linkagefloor Shift 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Trainaxle Assembly 1 complaint Seat Beltsrearotherretractor 1 complaint Service Brakes Airantilock 1 complaint Steeringcolumn 1 complaint Structurebodyhatchbackliftgate 1 complaint Structurebodyhatchbackliftgatehinge And Attachments 1 complaint Structurebodytailgatehinge And Attachments 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint
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