2016 FORD EDGE Visibilitysunmoon Roof Assembly Problems

The contact owns a 2016 Ford Edge. The contact's daughter opened the partition for the panoramic sunroof and discovered that the rear stationary panel of the panoramic roof had developed several, spider web cracks along the edge of the glass. The vehicle was taken to a dealer and the contact was informed that the vehicle was out of warranty and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 71,000.

Sunroof is cracked, concerned about it flying out and hitting another car.

Panoramic sun roof suddenly cracked. Nothing hit it. Had it shattered while on the freeway it could have caused safety issues with the driver maintaining control of the vehicle. Not to mention injuries to any rear seat passengers.

The contact owns a 2016 Ford Edge. The contact stated that after entering the vehicle and opening the interior sunshade panel, it was discovered that the glass sunroof had cracked in multiple places. The cause of the failure was not yet determined. The vehicle was taken to the local dealer and the contact was informed that the glass sunroof needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 63,000.

Found sun roof cracked. No impact noted Just opened sliding visor and saw cracked glass.

BETWEEN GETTING IN MY CAR AND STOPPING AT ANOTHER ERRAND, THE FIRST PANEL OF MY PANORAMIC SUNROOF CRACKED FROM FRONT TO BACK, RIGHT DOWN THE MIDDLE. THERE WAS NO IMPACT POINT. I NEVER HEARD A ROCK HIT MY CAR. I DROVE ON THE HIGHWAY FOR ABOUT 30 MINUTES BETWEEN STOPS. I DID DRIVE OVER A DIP IN THE ROAD BUT EVEN THEN, I NEVER HEARD IT CRACK. THE DEALER SUGGESTED I PLACE A CLAIM WITH MY INSURANCE BECAUSE OF THE COST. NO ONE CAN TELL ME HOW THE SUNROOF CRACKED. THE CAR IS GARAGED, THE TEMPERATURE WAS MODERATE, AND I DID NOT GO FROM A HOT ENVIRONMENT TO A COLD CAR WASH AS SOME HAVE SUGGESTED. *TR

SUNROOF HAS CRACKED WITHOUT BEING HIT. TWO SPOTS IN DIFFERENT LOCATIONS ON THE FRONT HALF OF THE SUNROOF HAS WAVY CRACKS. THE CAR HAS 18,310 MILES ON IT. FORD KNOW ABOUT THIS AND CAN GIVE A [XXX] LESS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE THE VEHICLE WAS REVERSING FROM A PARKING SPACE, THE SUN ROOF CRACKED AROUND THE EDGES OF THE SUN ROOF FRAME. THE VEHICLE WAS TAKEN TO THE DEALER (VERNER-CADBY FORD, 1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004, (973) 575-0333), BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE SUN ROOF FAILURE WAS NOT COVERED UNDER THE VEHICLE'S WARRANTY; THEREFORE, ANY REPAIRS WOULD BE THE RESPONSIBILITY OF THE VEHICLE OWNER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE SUN ROOF FAILURE WAS NOT COVERED UNDER THE VEHICLE'S WARRANTY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 19,800.

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL CRACKING NOISE AND THE PANORAMIC MOON ROOF HAD SPIDER CRACKS WITHOUT WARNING. THE CONTACT CALLED FORD OF BRANFORD (301 E MAIN ST, BRANFORD, CT 06405) AND WAS INFORMED THAT THEY DID NOT REPAIR PANORAMIC GLASS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE GLASS WAS REPLACED ON MAY 17, 2017 WITH THE FAILURE MILEAGE AT 2,400. ADDITIONALLY, WHILE DRIVING 65 MPH ON NOVEMBER 18, 2017, THERE WAS AN ABNORMAL POPPING NOISE AND THE SUN ROOF CRACKED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE GLASS WAS ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE RECENT FAILURE MILEAGE WAS 8,800.