2017 CHRYSLER PACIFICA Power Train Problems
451 NHTSA complaints on file
All Power Train Complaints — Page 8
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT AFTER HIS WIFE HAD STOPPED THE VEHICLE AND DEPRESSED ON THE ACCELERATOR PEDAL, THE TRANSMISSION SLIPPED AND THE VEHICLE QUIT MOVING. THE VEHICLE WAS TAKEN TO A DEALER HOLZHAUER AUTO AND MOTORSPORTS (17933 HOLZHAUER AUTOMALL DR, NASHVILLE, IL 62263, 866-570-9956) WHO DIAGNOSED THE VEHICLE AND STATED THAT THEY COULD NOT BE ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: 57269348. THE FAILURE MILEAGE WAS 19,000. *TR
IN SEPT. 2018 I TOOK MY PACIFICA IN FOR CRUISE CONTROL RECALL AND CHECK ENGINE LIGHT. RECALL AND CHECK ENGINE LIGHT REPAIR COMPLETED. NEXT DAY CHECK ENGINE LIGHT CAME ON AGAIN AND HAS BEEN ON AND OFF FOR THE PAST FEW WEEKS. IT SEEMS TO STAY ON ABOUT 4 DAYS AND THEN OFF FOR A DAY OR TWO. CRUISE CONTROL (IN MOTION) GOES OUT SPORADICALLY. POWER WINDOW- DRIVERS WINDOW- AUTO UP DOES NOT WORK. WINDOW(PARKED AND MOVING) GOES UP HALF WAY, STOPS AND GOES BACK DOWN. TRANSMISSION-NOT CONSISTENT ISSUE BUT LURCHING @ 10-15MPH ALSO AT 30MPH
THE VAN SHIFTS VERY HARD AND JERKS FORWARD WHEN ACCELERATING FROM A STOP AT EITHER A STOP SIGN OR RED LIGHT. THE HARD SHIFT AND JERKING FORWARD HAS ALMOST CAUSED ME TO REAR END THE VEHICLE IN FRONT A COUPLE OF TIMES NOW.
TRANSMISSION NOT SHIFTING FROM FIRST GEAR OR SECOND GEAR, STALLING IN INTERSECTION OR WHEN ACCELERATION ON FREEWAY.
TRANSMISSION HESITATES AND THEN WHEN IT CATCHES, IT'S JERKS FORWARD. ALMOST ALWAYS FROM A STOP. BUT IT HAS HAPPENED AT A LOW SPEED ROLL TOO. HAPPENS OFTEN, SO I PUT THE LAST DATE IT HAPPENED BELOW. ..*BF. *DT *TR *JB *DT *JB
DRIVING AT 70 MPH, MY PACIFICA JUST SHUT OFF. HAD NO CONTROL, HAD NOTHING. MANAGED TO PULL OVER TO THE SIDE OF THE ROAD. WHEN CALLED INTO THE BEAVER COUNTY CHRYSLER DEALERSHIP I WAS TOLD, "WE JUST SELL THEM, WE DON'T MAKE THEM." HIS VEHICLE HAS BEEN ONE ISSUE AFTER ANOTHER. THE SLIDING DOORS NOT CLOSING, THE DVD PLAYER NOT WORKING, THE RADIO NOT WORKING, THE SLIDING DOOR ON DRIVER'S SIDE STILL NOT WORKING AND THEY HAD TO COMPLETELY REPLACE THE GAS TANK BECAUSE I COULDN'T EVEN PUT GAS IN THE TANK IT WOULD SHUT OFF AND WOULDN'T LET GAS GET INTO THE TANK. NOW THIS. WE WERE SCARED FOR OUR LIVES AND THEN TOLD, "WE JUST SELL THEM WE DON'T BUILD THEM." THIS IS NOT A SAFE VEHICLE. ...*BF *TR *TT CONSUMER STATED PROBLEM WAS SOLVED. UPDATED 12/19/18*JB
THE MAIN PROBLEM IS, MY CAR DOES NOT START, THE BATTERY IS DEAD AND IF I JUMPSTART THEIR CAR IT DIES AS SOON AS I SHUT THE IGNITION, I SPOKE WITH A FEW PEOPLE WITH THE SAME CAR AND THEY ALL HAVE THE SAME PROBLEM I CALLED CHRYSLER ROADSIDE ASSISTANCE THAT'S ON THE WARRANTY AND THEY SAVE THAT NO CHRYSLER DEALERS WILL ACCEPT MY CAR BEFORE TWO WEEKS, THE FIRST TIME IT BROKE DOWN I WAS IN THE MIDDLE OF DRIVING ON A BUSY STREET, I DROPPED OFF MY WIFE AND HELPED HER UNLOAD ONLOAD AND THEN THE CAR DID DOES NOT START SOME OF MY FRIENDS TOLD ME THEIR CAR STOPPED IN THE MIDDLE OF DRIVING ALSO MY TRANSMISSION JUMPS GEARS IN THE MIDDLE OF DRIVING IT?S A NEW CAR WITH A WARRANTY BUT NO ONE TO TALK TO ..*BF. *TR
WIFE AND CHILDREN IN THE VAN IN AUGUST 2017 DRIVING AT AROUND 55MPH ON HIGHWAY. MESSAGE CENTER TOLD HER TO PLACE VEHICLE IN PARK BEFORE STARTING. VEHICLE LOST ALL POWER WHILE IN MOTION AND SHE COASTED TO SIDE OF ROAD. WOULD NOT START, TOWED TO DEALER DEALER DROVE FOR 10 DAYS BEFORE FAULTED ON THEM. CHRYSLER REPAIRED A "FAULTY EGR." AUGUST 2018, MESSAGE TOLD HER THAT AUTO ON/OFF NEEDED SERVICE. VEHICLE LOST ALL POWER AT 30MPH ON RESIDENTIAL STREET. TOOK TO DEALER, THEY REPLACE A BATTERY FOR AUTO OFF/ON. SEPTEMBER 2018, WHILE PULLING INTO GARAGE VAN PUT UP MESSAGE TELLING HER TO PLACE VEHICLE IN PARK BEFORE STARTING. ALL POWER LOST AND VEHICLE DIED. VAN HAS BEEN AT DEALER FOR 29 DAYS. CURRENTLY HAS DATA RECORDER INSTALLED, AND WE ARE IN CONTACT WITH CHRYSLER ENHANCED CUSTOMER SERVICE TO FIGURE OUT THE PROBLEM *DT UPDATED 11/29/18*JB
WHEN ACCELERATING (IN MOTION) THE VEHICLE RANDOMLY STALLS OR HESITATES WITH AN ABRUPT JOLT AND LOUD THUDDING SOUND. FEELS AND SOUNDS AS IF VEHICLE IS BEING HIT IN THE REAR BY ANOTHER VEHICLE. DEALER HAS BEEN UNABLE TO RECTIFY OR DIAGNOSE ANY "PROBLEM." PROBLEM OCCURS ALMOST DAILY IN A RANDOM MANNER.
THE VAN WILL HESITATE WITH THE FOOT PUSHING THE GAS IN BETWEEN 10-20MPH AND ALL OF THE SUDDEN WILL JUMP FORWARD WITH A LOUD CLUNKING SOUND WHEN GOING TO THE NEXT GEAR. IT FEELS LIKE YOU GET REAR ENDED. THIS HAPPENS AT RANDOM. THE DEALER SAID THEY HAVE NEVER HEARD OF THIS ISSUE AND DID A SOFTWARE UPDATE AND SENT US ON OUR WAY. WITHIN A FEW HOURS AFTER LEAVING THE DEALER, THE VAN ISSUE OCCURRED AGAIN. I FOUND THE BELOW LINK FORUM FOR PACIFICA OWNERS AND IT SOUNDS LIKE A LOT OF PEOPLE ARE HAVING THIS ISSUE. THIS SEEMED TO HAVE STARTED BACK IN JULY 2018 AFTER I HAD SEVERAL RECALL SOFTWARE UPDATES PUT IN PLACE. I WOULD JUST LIKE SOME HELP GETTING THIS RESOLVED AND MAKE OTHERS AWARE OF THE ISSUE FOR SAFETY REASONS. MY FEAR IS THAT MY WIFE WILL MAKE A TURN IN TRAFFIC AND THE...
THE VEHICLE WAS IN MOTION ON A CITY STREET JUST DRIVING STRAIGHT. THE ENGINE SHUT OFF WHILE DRIVING. THE DISPLAY INDICATED TO PUT THE CAR IN PARK TO START THE VEHICLE. THE POWER STEERING SHUTS OFF. I WAS NOT GOING FAST AT THE TIME AND WAS ABLE TO STOP, PUT IT IN PARK, PRESS THE BRAKE, START THE VEHICLE, AND PUT IT INTO DRIVE. HOWEVER, I WAS IN TRAFFIC AND ALMOST WAS REAR ENDED BY ANOTHER VEHICLE WHO WAS FORTUNATELY ABLE TO STOP IN TIME. THIS ISSUE AFFECTS THE BRAKES, ENGINE, STEERING, POWER TRAIN AND ALL AROUND SAFETY. I WAS LUCKY THAT I WAS DRIVING AND THAT MY KIDS WERE NOT IN THE CAR. I WAS GOING TO PICK THEM UP.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE "SHIFT TO PARK CHECK ENGINE" WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE LOST COMPLETE POWER AND THE CLOCK NEEDED TO BE RESET. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED WHILE AT A STOP LIGHT. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO HALL CHRYSLER DODGE JEEP RAM CHESAPEAKE (3353 WESTERN BRANCH BLVD, CHESAPEAKE, VA 23321, (855) 544-8545) WHERE THE CONTACT WAS INFORMED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A LOCAL AUTO SHOP WHERE THE CONTACT WAS INFORMED THAT THE WIRING HARNESS WAS BURNT, BUT IT WAS NOT DETERMINED IF THAT CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000....
MY 2017 CHRYSLER PACIFICA HAS LOST POWER THREE TIMES WHILE DRIVING ON THE ROADWAY.THE FIRST TIME WAS IN MAY 2018 WHILE DRIVING ON U.S. HWY 9 (55 MPH SPEED LIMIT); THE SECOND TIME WAS IN SEPTEMBER 2018 ON A SECONDARY ROADWAY AND THE THIRD TIME WAS IN SEPTEMBER 2018 ON A TERTIARY ROADWAY. ALL THREE TIMES THE CAR REMAINED ON HOWEVER THE CAR WOULD NOT MOVE FORWARD WHEN THE ACCELERATOR WAS DEPRESSED. I HAVE RETURNED THE CAR TO THE DEALERSHIP ALL THREE TIMES. THE FIRST TIME THE CAR REMAINED AT THE DEALERSHIP FOR 14 DAYS. THEY CLAIMED THAT THEY COULD NOT GET THE CAR TO REPLICATE THE PROBLEM HOWEVER THEY REPLACED A VALVEBODY HARNESS. THE SECOND TIME THE CAR WAS TAKEN TO THE DEALERSHIP VIA FLATBED THE DEALERSHIP TOLD ME THEY COULD NOT GET THE CAR TO REPLICATE THE PROBLEM AND THEY DID NO WORK RELATED TO THE TRANSMISSION. THE...
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS BEING DRIVEN, THE CONTACT STATED THAT IT HARD SHIFTED BETWEEN GEARS. THE CONTACT STATED THAT THE HARD SHIFT FELT AS IF THE VEHICLE HAD BEEN REAR ENDED. THE CONTACT STATED THAT THE VEHICLE ALSO STALLED IN THE MIDDLE OF AN INTERSECTION AND THEN LUNGED FORWARD ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. NORTHGATE CHRYSLER DODGE JEEP RAM (LOCATED AT 8536 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-3900) WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
I HAVE EXPERIENCED REPEATED AND WORSENING PROBLEMS WITH MY PACIFICA SHIFTING VERY ROUGHLY AND MULTIPLE SPEEDS, TO THE POINT WHERE THE CAR JERKS AND ACCELERATION STALLS. I HAVE TAKEN THE CAR IN MULTIPLE TIMES TO THE FACTORY DEALER AND THEY SAID THE COMPUTER IS NOT CAPTURING ANY ERROR CODES, AND THEY CAN'T REPLICATE THE ISSUE. THIS CAR HAS HAD MULTIPLE ISSUES STARTING THE DAY I BOUGHT IT, AND I THINK THE CAR IS JUST A LEMON...WOULD NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN! *DT UPDATED 10/18/18*JB
REAR DOOR AND SIDE DOORS OPEN UP WHILE DRIVING. VAN STALLS AND SPUTTERS WHEN TAKING OFF. WHEN DRIVING AND TURNING THE WHEEL TO THE RIGHT OR LEFT THE STEERING WHEEL VIBRATES. IT DOES NOT FEEL LIKE THE WHEEL IS RUBBING IN THE WHEEL WELL.
THE VAN SEEMS TO HAVE TROUBLE SHIFTING FROM 1ST TO 2ND GEAR WHEN GOING TO A LOW SPEED, MOVING FORWARD. IT HAPPENS OUT OF NO WHERE, DOESN'T MATTER ON THE WEATHER, TEMPERATURE. THE VAN WAS IN MOTION ON A CITY STREET AND A PARKING LOT. IT IS MY GUESS IT'S THE TRANSMISSION.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT CALLED AND SCHEDULED A DIAGNOSTIC APPOINTMENT WITH VIDEON CHRYSLER DODGE JEEP RAM (4951 WEST CHESTER PIKE, NEWTOWN SQUARE, PA 19073, 610-356-7000). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. *TT
THE 2017 CHRYSLER PACIFICA TOURING PLUS WITH ALL THE LATEST KNOWN SOFTWARE RECALLS UP TO DATE AS OF 8/22/2018 EXPERIENCED A FULL STALL WHILE UNDER WIDE OPEN THROTTLE AND ATTEMPTING TO ENTER A HIGHWAY ON RAMP. THE STALL SEEMED LIKE A TRANSMISSION LAG, SHIFTING DELAY OR LACK OF RESPONSE. THE ENGINE FROM 0-20 MPH HAD PLENTY OF POWER (RPM'S); THEN WHEN SWITCHING GEARS IT SEEMS THE POWER WAS CUT FOR A FULL 3-5 SECONDS WHILE THE TRANSMISSION MADE A SHIFT AND ONLY AFTER LETTING OFF THE ACCELERATOR (EVEN THOUGH THERE WERE 0 RPMS) DID IT FINALLY KICK INTO MOTION AGAIN AND PULL OUT OF THE STALL. THE SYSTEMS AUTO STOP WAS DISABLED VIA THE OVERRIDE BUTTON ON THE DASHBOARD WHEN THIS OCCURRED AND THE GAS TANK WAS 40% FULL.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED HARD SHIFTING FROM FIRST TO SECOND GEAR. ADDITIONALLY, ON SEVERAL OCCASIONS, THE VEHICLE STALLED WHILE BEING DRIVEN VARIOUS SPEEDS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO VANCE CHRYSLER DODGE JEEP RAM (3606 OK-10, MIAMI, OK 74354, (918) 542-4424) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING BETWEEN 25-50 MPH WITH THE CRUISE CONTROL ACTIVATED AND TRAVELING UP AN INCLINE, THE REVOLUTIONS PER MINUTE INCREASED EXTREMELY HIGH. ADDITIONALLY, THE GEARS FAILED TO SHIFT AND SUDDENLY DOWNSHIFTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BRIGHTON CHRYSLER DODGE JEEP RAM, 9827 E GRAND RIVER AVE., BRIGHTON, MI 48116, (810) 229-4100) WHERE THE VEHICLE WAS AWAITING TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 18,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
VAN LOSES ABILITY TO GO FORWARD WHILE DRIVING. DASH LIGHTS ALL COME ON AND ENGINE BEGINS TO COUGH AND STUTTER LEAVING ME STRANDED IN TRAFFIC. DASH CODES INCLUDE "SERVICE ELECTRONIC STABILITY CONTROL, ENGINE LIGHT, "PARKING BRAKE TEMPORARILY UNAVAILABLE," AND OTHER DASH ICONS. IT WILL MOVE FORWARD AT IDLE SPEED ONLY-NO ACCELERATOR. I HAVE HAD IT TOWED TO CHRYSLER DEALERSHIPS 3 TIMES AND WAS ABLE TO DRIVE IT IN A FOURTH. THIS ISSUE HAS NEARLY CAUSED 2 ACCIDENTS-ONE OF THEM WITH THE POTENTIAL TO CAUSE SERIOUS HARM. WHILE MOVING IN TRAFFIC THE VAN STOPS GOING FORWARD AND DECELERATES QUICKLY CAUSING TRAFFIC BEHIND IT TO HAVE TO SWERVE TO AVOID HITTING IT. IT HAS ALSO OCCURRED IN THE MIDDLE OF A TURN FROM A STOP ONTO A STATE HIGHWAY. THIS INSTANCE REQUIRED OTHER DRIVERS TO SWERVE INTO ANOTHER LANE AND ONTO THE SHOULDER/CURB TO AVOID HITTING ME OR VEHICLES IN OTHER LANES....
WHEN EVER DRIVING DOWN HILL THE BRAKES MAKES A LOUD NOISE (SKIPPING THUD SOUND) IT FEELS AND SOUNDS LIKE AS THE WHOLE FRONT SUSPENSION OR BRAKES ABOUT TO FALL OFF THE VAN. THE OTHER PROBLEM WHEN TURNING THE CAR AT EVEN AT LOW SPEED WHEN THE ROAD IS WET THE VAN SUSPENSION WOULD MAKE NOISE AND TIRE WONT GRIP. HAPPENS MANY TIME PULLING OUT FROM MY DRIVE WAY WHEN ITS LIGHTLY WET.
AFTER PULLING INTO A PARKING SPACE OR THE DRIVEWAY AND STOPPING, WHEN YOU USE THE ROTARY SHIFTER TO SHIFT TO PARK, THE KNOB STOPS IN REVERSE, AND WHEN YOU TAKE YOUR FOOT OFF THE BRAKE, YOU WILL REVERSE UNEXPECTEDLY. I HAVE NOT HIT ANYTHING OR ANYONE YET, BUT I HAVE HAD A COUPLE CLOSE CALLS IN PARKING LOTS MISSING A PASSING CAR AND PEDESTRIAN, DUE TO THE UNINTENDED REVERSING. THIS HAPPENS AT RANDOM TIMES WITH NO APPARENT RHYME OR REASON. ADDITIONALLY, THE TRANSMISSION HAS SHIFTING PROBLEMS WHEN ACCELERATING FROM A STOP. AROUND 20MPH, WITH LIGHT FOOT FEED, THE SHIFT IS DELAYED, SO IT DOESNT SHIFT INTO THE NEXT GEAR QUICKLY, AND YOU SLOW DOWN UNEXPECTEDLY UNTIL IT FINDS THE NEXT GEAR, OR SLAMS BACK AND FORTH BETWEEN GEARS AND YOU CANNOT ACCELERATE ANYMORE BECAUSE IT IS SLAMMING BACK AND FORTH BETWEEN THE GEARS. IVE HAD TO PULL OVER BEFORE BECAUSE...
WHILE ACCELERATING AT LOW SPEEDS (15-20MPH), VEHICLE WILL SHIFT VERY HARD, MAKING IT FEEL LIKE I'VE BEEN REAR-ENDED, AND CAUSING THE VEHICLE TO LURCH FORWARD. IMMEDIATELY AFTERWARD, I CANNOT ACCELERATE. IT FEELS LIKE THE TRANSMISSION IS OUT OF GEAR, OR IS TRYING TO FIND THE CORRECT GEAR. THEN, SUDDENLY, IT WILL POP INTO GEAR AND RETURN TO NORMAL. THIS HAS HAPPENED POSSIBLY 75 TO 100 TIMES. THE VEHICLE HAS ALMOST 50,000 (FIFTY-THOUSAND) MILES ON THE ODOMETER. MY CONCERN IS THAT THE VEHICLE WILL LURCH FORWARD INTO A CAR IN FRONT OF ME, OR THAT I WILL BE ATTEMPTING TO ACCELERATE TO MATCH TRAFFIC SPEED, AND WILL BE UNABLE TO DO SO.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 20 MPH, THE VEHICLE JERKED HARD WHEN CHANGING GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHAVER CHRYSLER DODGE JEEP RAM AND FIAT (3888 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, (805) 496-7103) AND TEST DRIVEN, BUT A FAILURE COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,432.
TRANSMISSION HAS INTERMITTENT ISSUES SHIFTING FROM 1ST TO 2ND GEAR AT APPROX 15-20 MPH. WILL EITHER SHIFT SO HARD IT IN ESSENCE SLAMS INTO GEAR MAKING YOU FEEL AS THOUGH YOU WERE REAR-ENDED, OR WILL HESITATE WHILE IT SEARCHES FOR A GEAR, REFUSING TO ACCELERATE DESPITE GAS PEDAL BEING PUSHED TO THE FLOOR. THIS HAS HAPPENED TO US ON SEVERAL OCCASIONS, EVERYWHERE FROM A PARKING LOT TO A BUSY HIGHWAY WITH ONCOMING TRAFFIC, BOTH WHILE MAKING TURNS AND TRAVELING STRAIGHT AHEAD. ON OUR 3RD VISIT TO THE DEALER FOR THIS SAME COMPLAINT, WE WERE TOLD THIS IS NORMAL. IT IS NOT NORMAL FOR A CAR TO ESSENTIALLY LEAVE YOU SITTING ON A BUSY HIGHWAY WHILE IT SEARCHES FOR A GEAR. THE CHRYSLER FORUMS ARE REPLETE WITH COMPLAINTS ABOUT THIS SAME ISSUE, BUT CHRYSLER HAS NOT YET ADDRESSED IT. THIS APPEARS TO BE SEPARATE FROM THE STALL RECALL THAT WAS PREVIOUSLY...
I HAVE RECENTLY BEEN NOTIFIED OF A RECALL NUMBER U64. THERE IS ANOTHER ONE, U50, WHICH IS PENDING AND I HAVE NOT BEEN NOTIFIED YET. ADDITIONALLY, I HAVE EXPERIENCED WHILE DRIVING THAT THE CHRYSLER PACIFICA JERKS WHEN I AM DRIVING APPROXIMATELY 35 MPH AND OR HIGHWAY SPEED. I AM CONCERN THAT THIS CHRYSLER PACIFICA 2017 IS STARTING HAVING PROBLEMS IN SUCH AN EARLY STAGE.
SECOND TIME HAPPENING. SUDDENLY QUIT RUNNING AGAIN AT 40 MPH WHILE GOING UP SMALL HILL ON JULY 2ND AROUND 2 PM ON TRIP BACK FROM MARKET. HAD DRIVEN ABOUT 5 MILES TOTAL. ALSO, THIS TIME PARKING BRAKE WOULD NOT RELEASE. THIS VEHICLE IS A HIGHWAY HAZARD. SUPPOSEDLY THE PROBLEM WAS FIXED ON JUNE 23RD BY REPROGRAMING THE TRANSMISSION CONTROL MODULE. WAITING FOR DEALER TO EXPLAIN WHAT THEY ARE GOING TO DO THIS TIME....
VEHICLE SUDDENLY STOPPED IN CITY TRAFFIC AND WAS UNABLE TO MOVE. PULLED PARKING DISCONNECT AND WAS ABLE TO DRIVE 6 MILES TO DEALER, VEHICLE HAS 14,150 MILES AT TIME WITH NO PRIOR PROBLEMS. DEALER WAS ABLE TO "FIX" BY REPROGRAMING TCM (ERROR CODE P0975) THIS COULD HAVE DEADLY ON AN INTERSTATE. THIS TYPE OF SUDDEN STALL NEEDS TO BE CORRECTED AS I HAVE READ OTHERS REPORTING SAME SITUATION.
I HAVE EXPERIENCED SPORADIC INCIDENTS WITH MY 2017 CHRYSLER PACIFICA WHERE WHEN BRAKING TO A STOP, THE ENGINE CONTINUES TO RUN AT 1500 OR SO RPM INSTEAD OF IDLING DOWN. IT REQUIRES EXTREMELY HEAVY BRAKE PRESSURE AND PUTTING MY LEFT FOOT ON THE BRAKE SO THAT I CAN TAP THE ACCELERATOR WITH MY RIGHT FOOT. THAT WILL DISENGEGE THE TRANSMISSION AND CAUSE THE ENGINE TO IDLE DOWN. DURING THESE INCIDENTS THE AUTOMATIC ENGINE SHUT-OFF WHEN THE CARE IS BRAKED HAS NOT BEEN DISENGAGED THE DEALER HAS NOT BEEN ABLE TO LOCATE ANY CODES OR DUPICATE THE PROBLEM. IN SUMMARY, IT IS AN ACCIDENT WAITING TO HAPPEN.
AUTOMATIC START AND STOP IS VERY CONCERNING, AFTER A YEAR OF DRIVING 2017 PACIFICA, THE AUTOMATIC START IS SLOWING IN RESPONSE, CAUSING SIGNIFICANT CONCERNS FOR ROLL BACK, TORQUE TWIST, AIR CONDITIONING, AND OVERALL SAFETY. THIS IS A MAJOR ISSUE, THAT NEEDS TO BE REVIEWED.
MY 2017 CHRYSLER PACIFICA HAS OVER 22,000 MILES ON IT. ABOUT A MONTH AGO, I STARTED EXPERIENCING HARD SHIFTS, JERKS, MINI-STALLS WHEN ACCELERATING. IT HAS HAPPENED WHILE COASTING IN TRAFFIC, ACCELERATING FROM RED LIGHTS, STOP SIGNS, AND MERGING INTO TRAFFIC! I BELIEVE ITS 2-3 GEAR SHIFT. I FEEL THE RPMS DROP DOWN TO NOTHING AND SPIKE. IT FEELS LIKE BEING HIT FROM BEHIND AND GETTING WHIPLASH. ITS VERY POWERFUL AND FRIGHTENING. HAVING TWO KIDS IN CARSEATS WHEN HIS HAPPENS IS SCARY! THE DEALERSHIP HASN'T BEEN ABLE TO REPRODUCE TO PROBLEM (EVEN ON A DRIVE ALONG) AND THEY SAY THEY CAN'T DO ANYTHING ABOUT IT UNTIL A CHECK ENGINE LIGHTS COMES ON. WARRANTY IS UP IN 14,000 MILES - THIS NEEDS TO BE FIXED BY THEN. LATEST OCCURRENCE WAS THIS MORNING ACCELERATING FROM A STOP.
2017 PACIFICA LIMITED, MILEAGE 3573. COMING TO FULL STOP AT STOPLIGHT, ENGINE SUDDENLY REVED UP AND CAR ATTEMPTED TO ACCELERATE FORWARD ON ITS OWN. HAD TO KEEP FOOT HARD ON TO BRAKE TO PREVENT FORWARD MOVEMENT INTO INTERSECTION. INCIDENT LASTED AT LEAST 20 SECONDS BEFORE CAR RETURNED TO NORMAL STOP.
IN JANUARY 2018, TOOK THE VAN IN BECAUSE OF JERKING MOTION SHIFTING OUT OF GEARS. WOULD GO FROM FIRST GEAR, SKIP SECOND GEAR AND THEN JERK HARD INTO THIRD GEAR, ALMOST FEELING LIKE THE VAN WAS GOING TO STALL. CHRYSLER DEALERSHIP STATED THAT CHRYSLER DOESN'T KNOW HOW TO FIX THE PROBLEM BUT DOING AN ENGINE STALL RESET WITH THE COMPUTER SYSTEM IN THE CAR MAY FIX IT. THAT WORKED FOR ABOUT 2 WEEKS AND THE JERKING MOTION STARTED TO HAPPEN AGAIN. MOST TIMES IT WAS AT SPEEDS BETWEEN 15-20 MPH, BUT THEN IT STARTED TO HAPPEN AT SPEEDS LIKE AT 40MPH. THEN YESTERDAY, WHILE DRIVING ON THE HIGHWAY, THERE WAS STOP AND GO TRAFFIC, AND AS I WAS TRYING TO ACCELERATE, THE CAR JERKED SO HARD TWICE, I THOUGHT I WAS REAR ENDED. THE CHECK ENGINE LIGHT CAME ON, AND THE CAR BEGAN TO ACCELERATE ON ITS OWN. I TRIED...
WHILE IDLING AT A LIGHT AND PRESSING PEDAL TO GO. MY 2017 CHRYSLER PACIFICA FAILED. LIGHTS STARTED. FLASHING IN DUST CYCLING THROUGH CHECK ABS, CHECK TIRE PRESSURE, ETC... CAR WAS IN DRIVE AND WAS ROLLING BACKWARDS WITH BREAKS AND STEERING NOT WORKING. THIS RESULTED IN AN ACCIDENT ROLLING INTO THE VECHICAL BEHIND US. THE NICE INDIVIDUAL THE WE CRASHED INTO WAS ABLE TO CATCH THE FAILURE ON HIS DASH CAM. WE HAVE BROUGHT IN THE VAN ON OTHER OCCASIONS TO HAVE IT LOOKED AT FOR TRANSMISSION WANTING TO LAUNCH FORWARD WHEN GOING FROM IDLE. THEY STILL CAN NOT FIGURE IT OUT AND TOLD USE NO RECORD IN SERVICE REPORTS WITH OTHER HAVING ANY PROBLEMS. AFTER A 10 SECOND SEARCH WE FOUND OTHERS HAVE HAD SIMILAR PROBLEMS WITH SAME MAKE AND MODEL. THESE. CAN BE FOUND ON CONSUMERS REPORTS. WITH. OUT A GUARANTEE THE BREAKS AND STEERING WILL NOT GO OUT...
MY TRANSMISSION JERKS HARD WHEN SHIFTING BETWEEN 1ST AND 2ND AND 2ND AND 3RD GEAR. THIS HAPPENS AT A SLOW SPEED AROUND 15 MPH. IT FEELS LIKE I HAVE BEEN REAR ENDED BY ANOTHER VEHICLE. IT THEN WILL LURCH FORWARD LIKE I HIT THE GAS PEDAL. ONE OF THE TIMES I WAS OUT OF TOWN. WHEN THE TRANSMISSION JERKED IT WOULD NOT CHANGE TO A HIGHER GEAR. I HAD TO PARK THE CAR, CUT OFF THE MOTOR FOR AND HOUR, AND THEN WAS ABLE TO DRIVE THE REST OF THE WAY HOME. THE DEALER HAS REFRESHED THE COMPUTER AND DID A RECALL, BUT IT STILL IS NOT FIXED. I HAVE HAD IT TO THE DEALER 3 TIMES. THEY SAY NOTHING CAN BE DONE UNLESS THEY CAN DUPLICATE THE PROBLEM. ONE TIME THE SERVICE ENGINE LIGHT ACTUALLY CAME ON FOR SEVERAL HOURS BUT WAS OFF WHEN I STARTED THE CAR THE...
AS I WAS MERGING INTO INTERSTATE 15 NORTHBOUND DURING TRAFFIC, THE VEHICLE JERKED TWICE, IT ALMOST FELT AS IF I HAD BEEN REAR ENDED FROM SUCH A HARD JERK. FINALLY THE VEHICLE RELEASED THE GEAR AND I WAS ABLE TO DRIVE UP TO NORMAL SPEED
EXITED INTERSTATE 215 AND MADE A LEFT TURN, TRAFFIC WAS A BIT BACKED UP SO WE SLOWED DOWN TO ALMOST A STANDSTILL, WHEN THE SPEED PICKED UP I STARTED ACCELERATING AND FELT A HUGE THUMP AS IF I HAD BEEN REAR ENDED, THEN THE VEHICLE SHIFTED AND DROVE NORMAL THEREAFTER.
MY 2017 PACIFICA WAS RECALLED IN JANUARY 2018 FOR THE ENGINE STALL PROBLEM. CHRYSLER TOLD ME THEY MIGHT NOT HAVE A FIX FOR THE PROBLEM UNTIL THE 2ND QUARTER OF THE YEAR! I TOLD THEM THAT I WASN'T DRIVING A DANGEROUS CAR AROUND. I BROUGHT IT TO THE DEALER AND IT SAT THERE FOR A MONTH WHILE I DROVE A RENTAL. I WAS THEN TOLD THAT THE PCM WAS UPDATED WITH SOFTWARE AND IT WAS FIXED. AFTER A PICKED IT UP I GOT A NOTICE FROM CHRYSLER SAYING THAT I DIDN'T NEED TO DO THE REPAIR BECAUSE IT WAS FIXED DURING THE PRIOR RECALL FOR EGR VALVE??? WELL, WHILE DRIVING LAST WEEK, THE CAR STALLED SIX TIMES IN TWO DAYS! ONE OF TIMES I WAS PARKED AND IDLING, ANOTHER TIME, I WAS SLOWING DOWN FOR A LIGHT AND THE OTHER TIMES I WAS JUST DRIVING. I HAD IT TOWED TO...
FROM A DEAD STOP, TURNING LEFT THE VEHICLE ACCELERATED AND GOT "STUCK" IN GEAR, THE ENGINE WAS REVVING BUT THE TRANSMISSION WOULD NOT ENGAGE THE NEXT GEAR, ONCE I SET MY FOOT OFF THE GAS PEDAL AND REAPPLIED IT, THE TRANSMISSION ALLOWED THE GEAR TO SHIFT IN, AND THE VEHICLE SLOWLY MOVED UP TO SPEED, BUT STILL WITH A SLIGHT JERK.
TRAVELING DOWN THE INTERSTATE, A VEHICLE WAS TRAVELING SLOWER, SO I SLOWED DOWN UNTIL IT WAS CLEAR TO MERGE LANES TO PASS, ONCE I SWITCHED LANES AND DEPRESSED THE GAS PEDAL, THE TRANSMISSION JERKED AND WOULDN'T SHIFT MAKING THE CAR SLOW DOWN, ONCE I LET GO OF THE GAS, IT DID A ROUGH SHIFT AND I WAS ABLE TO ACCELERATE AGAIN
I WAS DRIVING ON A STATE ROUTE (RT. 59 ROCKLAND COUNTY, NY) AFTER LIGHT TURNED GREEN I STARTED TO ACCELERATE AND ALL OF THE SUDDEN THE CAR WENT INTO NEUTRAL. THE LIGHT ABOVE THE "D" (DRIVE MODE) INDICATOR STARTED BLINKING AND THE CAR WOULDN'T ACCELERATE. I HAD TO STOP IN MIDDLE OF A BUSY INTERSECTION AND SHIFT INTO PARK, THEN SHIFT BACK TO DRIVE. THIS HAS TO BE ADDRESSED URGENTLY SINCE THIS IS A VERY DANGEROUS THING. I DON'T FEEL COMFORTABLE DRIVING MY CAR ANYMORE. I CALLED CHRYSLER AND THEY SAY IT'S UNUSUAL AND I SHOULD BRING IT TO THE DEALER IN 2 WEEKS (THAT;S WHEN THEY HAVE AN AVAILABLE APPOINTMENT). I HOPE THE NHSTA CAN DO SOMETHING ABOUT THIS FASTER.
THE VEHICLE STALLS WHILE IN MOTION AND WHILE SHIFTING FROM FIRST TO THE SECOND GEAR OR FROM SECOND TO THIRD GEAR. AFTER IT STALLS FOR A COUPLE OF SECONDS THE VEHICLE JUMPS. IT IS NOT SOMETHING CONSTANT THAT WILL OCCUR, ONLY SOMETIMES AND THE DEALER CANNOT REPRODUCE THE OCCURRENCE AND THEY CANNOT TAKE ANY ACTION TO FIX IT (AT LEAST THIS IS THEIR RESPONSE). THE COMPUTER IS NOT RECORDING ANY MALFUNCTION. WHEN THIS OCCURS BUT YOU CANNOT ACCELERATE OR DECELERATE, OR DO ANYTHING TO AVOID ANY POTENTIAL ACCIDENT. I SUBMITTED THE VEHICLE TO TWO CHRYSLER DEALERS FOR A CHECK AND BECAUSE THEY COULDN'T REPRODUCE THE INCIDENT THEY TOLD ME TO WAIT UNTIL SUCH ISSUE OCCURS MORE CONSTANT. THIS IS A VERY DISTURBING APPROACH BECAUSE IT HAPPENS WHILE THE VEHICLE IS IN MOTION AND CAN PROVOKE AN ACCIDENT. I HAVE 4 CHILDREN AND I USE THE VAN TO DRIVE MY FAMILY...
SINCE 11/2017, HAVE HAD ONGOING ISSUE WITH SENSATION OF A VERY HARD SHIFT OCCURRING WHEN ACCELERATING ESPECIALLY IF I HAVE BEEN DRIVING IN HEAVY TRAFFIC FOR SOME TIME. THIS HAS BEEN ON BOTH HIGHWAYS AND ON LOCAL STREETS. SENSATION IS SO HARD, IT FEELS LIKE VEHICLE HAS BEEN REAR ENDED. THIS HAS OCCURRED BOTH BEFORE AND AFTER RECALL WORK WAS DONE. HAVE REQUESTED EVALUATION TWICE AT DEALER AND EACH TIME NOTHING ABLE TO BE FOUND AS CAUSE. THE EVENT DOES NOT OCCUR ALL OF THE TIME SO SERVICE TECHS MOST LIKELY DID NOT EXPERIENCE IT. STARTING THE WEEK OF 4/30, VAN HAS STARTED TO BE SLOW IN ACCELERATION WHEN PULLING AWAY FROM RED LIGHTS, INTERSECTIONS AND MERGING ONTO HIGHWAYS. FEEL VAN IS BECOMING INCREASINGLY UNSAFE TO DRIVE. ALSO HAD CHECK ENGINE LIGHT COME ON AND FOUND TO BE FUEL PRESSURE SENSOR. WHEN FIRST REPLACED AT DEALER, FUEL PRESSURE SENSOR WORKED...
VEHICLE WAS RECALLED DUE TO PACIFICA'S STALLING CREATING DANGEROUS SITUATIONS, VAN WAS TAKE TO DEALERSHIP AND SOFTWARE UPDATED. OUR VAN HAD BEEN HAVING MANY TRANSMISSION ISSUES, MAINLY HARD SHIFTS THAT SHIFTED SO HARD IT FELT LIKE THE VEHICLE WAS REAR ENDED. AFTER THE SOFTWARE UPDATE, OUR FAMILY WAS ON AN ON RAMP TO THE HIGHWAY AND THE VEHICLE SUDDENLY JUST STALLED AND STOPPED. THE VEHICLE FINALLY BEGAN MOVING AGAIN AFTER WHAT SEEMED LIKE A LONG TIME BUT WAS MOST LIKELY 5 - 10 SECONDS. HAD A VEHICLE BEEN FOLLOWING US IT WOULD HAVE RESULTED IN AN ACCIDENT WITHOUT QUESTION. THE VAN MADE IT HOME AND HAS BEEN PARKED IN OUR GARAGE AS WE FEEL IT IS UNSAFE TO DRIVE. CHRYSLER HAS BEEN CONTACTED AND IS LOOKING INTO IT. WE BOUGHT A NEW VEHICLE AND THIS ONE BECAUSE OF THE MANY SAFETY FEATURES, UNFORTUNATELY WE ARE LEFT WITH A VEHICLE THAT...
VAN STALLED AT LOW SPEED WHILE SLIGHTLY TURNING TO THE RIGHT IN A PARKING LOT,THEN CAME BACK ON ON ITS OWN. THE ENGINE WAS NOT RUNNING FOR A FEW SECONDS. MY VAN HAS ALREADY HAD ALL RECALLS COMPLETED.
VAN STALLS INTERMITTENTLY WHILE DRIVING WITHOUT WARNING. THIS VAN HAS HAD THE CHRYSLER RECALL FOR THIS ISSUE PERFORMED ON IT IN LATE 2017 AND ITS STILL STALLING ABOUT EVERY 500 TO 1200 MILES OF OPERATION. VAN IS VERY DANGEROUS TO DRIVE IT CAN QUIT ON A MOMENTS NOTICE WITHOUT WARNING AT ANY SPEED. THE OBD2 SYSTEM RECORDS NO SYSTEM FAULTS WHEN THIS HAS HAPPENED AS PER DEALER SERVICE THAT HAS LOOKED AT THE VANS DATA LOGS. CHRYSLER CLAIMS THE VAN HAS BEEN REPAIRED VIA DOWNLOAD UPDATE FOR EGR VALVE THAT ALSO INCLUDED THE STALLING FIX BUT IT HAS NOT FIXED THE ISSUE.
MY VEHICLE HAS A RECALL NOTICE U01 FROM CHRYSLER AND A LETTER WAS DELIVERED THAT IT WAS COMPLETED AFTER THE RECALL WAS ISSUED ON JANUARY 11TH 2018. THE CAR HAS NEVER BEEN TO ANY DEALERS AND THE LETTER CLAIMS THAT THIS WAS COMPLETED 2/18/18. I BELIEVE THAT THEY ARE SENDING FALSE NOTICES ABOUT RECALLS BEING COMPLETED WITHOUT THEM ACTUALLY BEING COMPLETED. AS A MATTER OF FACT, WE DID EXPERIENCE THIS COMPLETE STALL AS DESCRIBED IN THE RECALL.
THE DRIVER SIDE REAR SLIDING DOOR ON VARIOUS OCCASIONS ALMOST COMPLETES THE CLOSING PROCESS AS IT COMES TO LOCK IT BEEPS AND BOUNCES BACK. THE VEHICLE WAS STATIONARY AND NO OBSTRUCTIONS IN THE WAY. IN OTHER INSTANCES MORE RECENTLY THE TRANSMISSION HAD A ROUGH SHIFT ON LOWER GEARS. THE REAR AUTOMATIC CARGO DOOR STARTS OPENING AND GETS STUCK AT THE MIDWAY POINT.
Other 2017 CHRYSLER PACIFICA Problem Areas
Engine
505 complaints
Electrical System
364 complaints
Steering
220 complaints
Unknown Or Other
211 complaints
Vehicle Speed Control
87 complaints
Service Brakes
79 complaints
Fuelpropulsion System
64 complaints
Structurebody
51 complaints
Electronic Stability Control Esc
27 complaints
Suspension
24 complaints
Engine And Engine Cooling
13 complaints
Exterior Lighting
13 complaints
Air Bags
12 complaints
Seat Belts
12 complaints
Wheels
10 complaints
Seats
8 complaints
Visibilitywiper
8 complaints
Equipment
5 complaints
Forward Collision Avoidance
5 complaints
Structurebodydoor
5 complaints
Forward Collision Avoidance Adaptive Cruise Control
4 complaints
Forward Collision Avoidance Automatic Emergency Braking
4 complaints
Forward Collision Avoidance Warnings
4 complaints
Back Over Prevention Warnings
3 complaints
Fuel System Gasoline
3 complaints
Hybrid Propulsion System
3 complaints
Lane Departure Assist
3 complaints
Lane Departure Blind Spot Detection
3 complaints
Power Trainautomatic Transmission
3 complaints
Structure
3 complaints
Back Over Prevention
2 complaints
Back Over Prevention Rearview System Braking
2 complaints
Electrical System12v24v48v Battery
2 complaints
Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit
2 complaints
Latcheslockslinkages
2 complaints
Back Over Prevention Camera System
1 complaint
Back Over Prevention Sensing System Camera
1 complaint
Child Seat
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electrical Systeminstrument Panelspeedometerodometer
1 complaint
Electrical Systemsoftware
1 complaint
Equipmentelectricalradiotape Deckcd Etc
1 complaint
Equipmentmechanicalcarrierrack
1 complaint
Forward Collision Avoidance Sensing System Lidar
1 complaint
Fuel System Gasolinedeliveryfuel Pump
1 complaint
Fuel System Gasolinefuel Injection Systemfuel Rail
1 complaint
Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap
1 complaint
Insert Padding
1 complaint
Lane Departure
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Latcheslockslinkagesdoorslock
1 complaint
Parking Brake
1 complaint
Parking Brakeelectricalswitch
1 complaint
Seat Belts Rearotherbuckle Assembly
1 complaint
Service Brakes Hydraulic
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscpads
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscrotor
1 complaint
Structurebodydoorhinge And Attachments
1 complaint
Structurebodyhatchbackliftgate
1 complaint
Suspensionrearaxlespindle
1 complaint
Suspensionsubframemounting Bracket
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibilitysunmoon Roof Assembly
1 complaint