NHTSA Complaint #11118448 — 2017 CHRYSLER PACIFICA

VAN LOSES ABILITY TO GO FORWARD WHILE DRIVING. DASH LIGHTS ALL COME ON AND ENGINE BEGINS TO COUGH AND STUTTER LEAVING ME STRANDED IN TRAFFIC. DASH CODES INCLUDE "SERVICE ELECTRONIC STABILITY CONTROL, ENGINE LIGHT, "PARKING BRAKE TEMPORARILY UNAVAILABLE," AND OTHER DASH ICONS. IT WILL MOVE FORWARD AT IDLE SPEED ONLY-NO ACCELERATOR. I HAVE HAD IT TOWED TO CHRYSLER DEALERSHIPS 3 TIMES AND WAS ABLE TO DRIVE IT IN A FOURTH. THIS ISSUE HAS NEARLY CAUSED 2 ACCIDENTS-ONE OF THEM WITH THE POTENTIAL TO CAUSE SERIOUS HARM. WHILE MOVING IN TRAFFIC THE VAN STOPS GOING FORWARD AND DECELERATES QUICKLY CAUSING TRAFFIC BEHIND IT TO HAVE TO SWERVE TO AVOID HITTING IT. IT HAS ALSO OCCURRED IN THE MIDDLE OF A TURN FROM A STOP ONTO A STATE HIGHWAY. THIS INSTANCE REQUIRED OTHER DRIVERS TO SWERVE INTO ANOTHER LANE AND ONTO THE SHOULDER/CURB TO AVOID HITTING ME OR VEHICLES IN OTHER LANES. IT HAS OCCURRED IMMEDIATELY WHEN STARTING THE VAN IN A PARKING LOT. IT HAS OCCURRED AT LOW SPEED IN A SUBDIVISION. CHRYSLER REFUSES BUYBACK AND CONTINUES TO TELL ME TO DRIVE THE VEHICLE. ALL RECALLS HAVE BEEN DONE, THE PCM HAS BEEN REPROGRAMMED/REPLACED 4 TIMES, THE "HARNESS" HAS BEEN FIXED/REPLACED 3 TIMES. BOTH OF THE SLIDING DOORS HAVE HAD TO HAVE THE MOTORS REPLACED ON SEPARATE TRIPS TO THE DEALERSHIP. THIS VEHICLE IS AN ELECTRICAL NIGHTMARE AND CHRYSLER IS NOT DEALING WITH IT. THIS BEGAN AT ABOUT 14,500 MILES AND WITHIN THE 1ST 7MONTHS OF BUYING THE VEHICLE BRAND NEW. I HAVE BEEN TRYING TO GET THIS RESOLVED FOR 6 MONTHS WITH NO HELP FROM FIAT CHRYSLER OR THE DEALER- SHUMAN CHRYSLER. THEY CONTINUE TO MAKE IT RUN AND LET ME DRIVE IT FOR A SHORT PERIOD UNTIL IT STOPS AGAIN. MY FAMILY IS GOING TO BE SERIOUSLY HURT IN THIS VEHICLE AND THERE DOESN'T SEEM TO BE ANY RECOURSE.