NHTSA Complaint #11715288 — 2017 CHRYSLER PACIFICA

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving approximately 30 MPH, the steering wheel became difficult to turn to the left or right before the vehicle stalled. The steering assist warning light was illuminated. The vehicle was pulled over and restart and driven to the residence. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. Prior to the failures, the vehicle was difficult to start while cold-starting. The contact researched online and related the failure to NHTSA Campaign Number: 19V348000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 125,000.