2017 CHRYSLER PACIFICA Vehicle Speed Control Problems

When driving van will jerk or bang like slipping in gear, feels like possible being hit from behind, we have tried the adaptive learning reset several times, we had just purchased this less than 2 months ago with about 4800 miles in it. Feels dangerous to drive, especially with kids. We are scared to even try the cruise control. We heard and read online many whey same issues, with warranty and having there vans in dealership on several events, having reset in software upgrades, transmission replacement with only the problem to return. Please fix this, this one of my vehicles that unfortunately I have to drive because it's my only vehicle. This problem happens at lest everytime I'm driving daily, it started maybe a few weeks ago from the time this has been written.

Hi! This vehicle stopped twice in the middle of a road on its own. Vehicle was driving fine and the next second it slowed down and wouldn’t accelerate as I would push the gas pedal. It’s as if the engine shut down due to the car signals not transmitting correctly. The screen started blinking on and off giving me warnings and one of them said “Service Shifter!” My safety and my children’s safety was put at risk because anyone could’ve hit us from behind as the car started decelerating on the road with oncoming traffic. I towed the car to a mechanic as the car does not run properly while being driven, and the mechanic said it has multiple electrical issues and multiple leaks. The vehicle was inspected by my own mechanic, as the dealer also inspected it and they tried to connect the scanner to turn off the engine...

The contact owned a 2017 Chrysler Pacifica. The contact stated that while attempting to enter the garage from a stop, the accelerator pedal was depressed and it traveled to the floorboard, causing the vehicle to violently accelerate 7 feet and crash into the garage. The vehicle crashed into the garage, through a wall, garden box, fence, and a mud ground where the vehicle came to a stop. No warning light illuminated prior to the failure. None of the air bags deployed. There was property damage to the garage and walls. No injuries were sustained. A police report was filed. The vehicle was towed to a collision center. The insurance company deemed it a total loss. The manufacturer was made aware of the failure. The failure mileage was 79,828.

The vehicle is available for inspection. At an intersection the vehicle abruptly turned off, while the engine was running and in drive. Children were in the vehicle and I was very scared and in shock when it happened. My car just randomly turned off, while I was sitting in the middle of an intersection and the vehicle was in drive (obviously). I was able to turn it back on, but it was very dangerous and could have killed us if a car had come through the [XXX] intersection while we were stuck there. Safety of other drivers on the road at risk, my life and children’s lives were at risk. Could have caused death had our van been stuck in the middle of this busy intersection a few feet more forward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving my car and approached at a stop sign. The car stopped and froze. The shifter knob lights were out and I was unable to move the car or shift the gears into neutral . ( The engine turned on ,but I could not move my car.) I had the car towed to my autodealership. Since then, the car has repeatedly started, but the shifter is frozen. My dealership has spent a month telling me they don't know how to fix the car. The dealership has been trying one thing after the other, they tell me, yet within a week my car is not functioning. The dealership installed new programming. a week ago.. A few days afterwards, while I was slowing down in city traffic, the dashboard filled with error messages and the car became extremely bumpy to drive. Today, I just had the car towed again to...

While I am driving the vehicle will shut completely off without warning. I have to pull to the side of the road and restart the vehicle.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the vehicle briefly lost motive power before suddenly accelerating quickly, causing the contact to brake hard and bring the vehicle to a complete stop. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The electronic throttle control warning light was illuminated. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired, and the failure reoccurred. The vehicle was taken back to the dealer, but the dealer was unable to determine the cause of the failure. The contact was informed that the brake sensor needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V348000 (Electrical System), but the VIN was...

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 20 MPH, the vehicle independently jumped forward without the accelerator pedal being depressed. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,329.

While driving our minivan it stalls or it seems like the gas isn’t getting to the engine. It has happened when I’ve been accelerating from a side road across a very busy road on more thank e occasion. We thought it was the gas we were using. Now we’ve been advised it is due to a “crank shaft sensor”. (?) We may not be eligible to get it fixed because we got our 2017 Pacifica in Oct 2016, drove it approx. 15,000 miles/ year so we may not be able to get it fixed for free.

As we drive this vehicle at a slower speed, it seems to almost cut off and then it will jerk (a very hard jerk) back into motion. We have had it serviced, both batteries replaced, and a diagnostic done on it and it continues to act up. It makes us afraid to drive it. Do you have any suggestions on how to move forward? Thank you - [XXX]- [XXX]Industries- [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My Pacifica suddenly will not start. I ended up jump-starting the van. Then whenever I stopped, it needed a jump start. This whole ordeal is from a single day. Driving back on the high-way, suddenly van acted weird, all electronics going haywire, various instrument "unavailable" messages started coming, and on the highway Van all systems failed, power steering locked, I pulled over and battery icon (red) came on as well. Car died. I re-jump started it and then drove again with seeing the battery fluctuating between 10.2 v to 16v. Then when we exited the highway, this time, the van stalled right in the middle of the road. No warning, nothing. I feel this is a single point of failure that if the battery is having an issue, (though it seems alternator) was charging it, it could have caused two crashes. I am really concerned. I have had dead batteries...

at random times my vehicle will lurch forward when I am driving. It could be right after I begin to accelerate or while I am at a consistent speed. It usually occurs under 40 mph. I have almost lost control many times. And had to slam on my breaks to avoid hitting people in front of me.

The vehicle will randomly lose power when going from a stop or low speed and attempting to accelerate. For example, if I am stopped at a red light and start to accelerate once the light turns green, the vehicle will not gain speed. I have to let up off the gas pedal and then I will feel a "jolt" and then the vehicle will pick up speed. The safety of myself, my kids and others were put at risk because I cannot maintain a safe speed while driving. If I am stopped to make a turn, my vehicle has lost power or wouldn't gain speed as I was turning into or merging into oncoming traffic. Also, and the most dangerous, was when I had the vehicle in reverse to pull out of a parking spot at a store. When I attempted to turn the dial knob to "Drive", the vehicle...

I have not gotten into an accident. I have noticed for a long time my van transmission seems to have problems shifting. I will be starting to accelerate, and when i reCh speeds between 25-55 it often feels like I have no power (more often with time) I can hear the van "revving" bur not increasing speed at the rate it should be. Then all of a sudden the transmission feels like it "catches" and it lurches forward. Making it feel like the van us going to literally fall apart, or have the enginefall out. It is a very scary!! And it is getting worse even though when this happens I have started to take my foot off the gas because it I feel something terrible will happen. However taking my foot off the gas, especially when merging is extremely dangerous (people are so agressive driving these days) and I...

My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.

This is my 3rd problem to be reported to NHTSA on this 2017 Chrysler Pacifica. The "L" gear should typically slow down the vehicle when engaged, especially going downhill, so that you can use the transmission to slow the car down and use less braking. On a recent trip on I-5 the Grapevine, i used the L gear to attempt to slow down the vehicle on a steep and long descent. Instead of slowing the vehicle down immediately upon switching to L, the vehicle actually sped up 10 to 15 mph initially before it starts to slow down the car, creating a very dangerous situation especially when vehicles in front of me were slowing down too on the descent. I took it to the dealer, and they actually replaced the TCM because of another dangerous problem (see Complaint 11405469, March 2021) with the vehicle. I have tried the "L" gear...

THE TRANSMISSION OFTEN LURCHES AND CLUNKS INTO GEAR WHEN SHIFTING AT LOWER SPEEDS (BETWEEN 2-4TH GEARS). IT HAPPENS WHEN ACCELERATING OR DECELERATING WITH SPECIFIC PEDAL PRESSURE. THIS HAS HAPPENED SINCE WE BOUGHT THE VEHICLE ALMOST A YEAR AGO, AND SEEMS TO BE A COMMON ISSUE WITH THESE VEHICLES.

TL* THE CONTACT OWNED A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SAFFORD CHRYSLER JEEP DODGE RAM FIAT OF SPRINGFIELD, 7611 LOISDALE RD, SPRINGFIELD, VA 22150, FOR A ROUTINE REPAIR. THE CONTACT STATED THAT WHILE HIS WIFE STARTED THE VEHICLE TO DRIVE AND TOOK HER FOOT OFF THE BRAKE PEDAL, THE VEHICLE ACCELERATED AND CRASHED INTO A POLE AND KNOCKED OVER THE POLE AND CRASHED INTO A WALL BEHIND THE POLE. THE DRIVER SUSTAINED BRUISING FROM THE SEAT BELT AND AIR BAG BUT NO SERIOUS INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT REMAINED BUT WAS NOT YET DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT HIS WIFE ATTEMPTED TO APPLY THE BRAKE PEDAL BUT WAS NOT ABLE TO SLOW THE VEHICLE DOWN. THE CONTACT ALSO MENTIONED THAT THE ENTIRE FRONT END WAS DAMAGED. THE MANUFACTURER WAS NOT...

THE CRUISE CONTROL DOWNSHIFTS THE TRANSMISSION WHILE DESCENDING HILLS IN ORDER TO MAINTAIN THE DESIRED SPEED. BUT PRIOR TO DOWNSHIFTING THE ENGINE WILL ACCELERATE 5-10MPH DEPENDING UPON THE INITIAL SPEED AND THE GRADE OF THE HILL. WHILE NOT AN ISSUE ON A STRAIGHT ROAD, IT IS A SAFETY ISSUE ON A 70 MPH HWY WITH A 50 MPH CURVE AT THE BOTTOM OF THE HILL, ESPECIALLY WHEN TRACTION IS REDUCED, OFTEN THE CASE ON HWY 37 BETWEEN LIBBY & EUREKA MT. I HAVE TAKEN THE CAR INTO THE DEALER TWICE CONCERNING THIS ISSUE SINCE IT IS 'NORMAL' FOR THIS CAR, IE, IT DOES THE SAME THING ON EVERY HILL WHILE CRUISE CONTROL IS ENGAGED. THEY SAID IT'S NORMAL FOR THIS CAR ' NOTHING TO BE DONE. THE LAST TIME I TOOK IT IN WAS 9/24/2020 AT WHICH TIME THEY GAVE ME A COPY OF A STAR CASE REPORT (ATTACHED). THIS...

MULTIPLE TIMES OUR 2017 CHRYSLER PACIFICA HAS REVVED UP, THEN STALLED. THE SCREEN TELLS THE DRIVER TO PUT THE CAR IN PARK. I DID, THEN WAS ABLE TO PUT IT IN DRIVE AGAIN. SOMETIMES IT COMPLETELY STALLS, OTHER TIMES THE RPM INCREASES THEN THE CAR DECELERATES AND I CANNOT DRIVE OVER 20 MPH. THIS HAS HAPPENED WHILE DRIVING SLOWLY AT AN INTERSECTION AS WELL AS DRIVING ON A HIGHWAY.

PERIODICALLY WHEN PRESSING ON GAS THE VEHICLE WILL NOT GO AND YOU NEED TO TAKE FOOT OFF GAS AND PRESS FIRMLY. OUR CAR WAS ONE OF THE PACIFICA'S THAT STALLED IN THE PAST FOR NO KNOWN REASON AND IT WAS FIXED. THIS NEW PROBLEM IS CONCERNING AS WE HAVE BEEN IN INTERSECTIONS WHEN IT OCCURRED WHICH IS A MAJOR SAFETY HAZARD.

THE VEHICLE WAS TRAVELING ON THE HIGHWAY AT APPROXIMATELY 70 M.P.H. WITH THE CRUISE CONTROL ACTIVATED WHEN THE VEHICLE STARTED TO ACCELERATE UP TO ALMOST 90 M.P.H. WITHOUT INPUT (DEPRESSION OF ACCELERATOR PEDAL OR INCREASING SPEED FROM CRUISE CONTROL BUTTONS) FROM THE DRIVER. THE ACCELERATION CEASED WHEN CRUISE CONTROL WAS DEACTIVATED BY DEPRESSING THE BRAKE PEDAL. *TR

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE INADVERTENTLY ROLLED. ADDITIONALLY, THERE WAS A CLICKING IN THE STEERING WHEEL WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED WHILE CHANGING GEARS. THE CONTACT STATED THAT THE ACCELERATOR WENT TO THE FLOORBOARD HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS CONCERNED ABOUT RUST TO THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP AND THE VEHICLE WAS PROVIDED A RUST TREATMENT HOWEVER, THE RUST SPOT INCREASED IN SIZE AFTER THE TREATMENT. THE VEHICLE WAS TAKEN TO VICTORY CHRYSLER DODGE JEEP RAM (45 NABER DR, SHALLOTTE, NC 28470, (910) 356-9867) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE...

WHEN PASSING A FARM TRACTOR CAR WENT IN TO THE PASSING GEAR AND THEN THERE WAS NO ACCELARTION WOULD NOT SHIFT INTO ANY GEAR COULD NOT SHUT CAR OFF AFTER AWHILE SIDE DOORS WOULDN'T OPEN AFTER ABOUT 2 HOURS CAR FINALLY STARTED AND WENT BACK TO NORMAL

AT 10MPH DECELERATING TO STOP LIGHT. ENGINE SHUTOFF. ON RESTART ERROR MESSAGE APPEARED _SERVICE SHIFTER. NO LIGHTS ON SHIFTER DESIGNATING GEAR IN USE WAS ABLE TO RETURN TO CHRYSLER SERVICE. REPLACING SHIFTER. PREVIOUSLY THERE HAVE BEEN INSTANCES WHEN DOORS OPENED WHILE CAR WAS AT 30 MPH. THAT WAS CORRECTED WITH NEW LOCKING COMPUTER. SEVERAL TIMES THE TRANSMISSION WOULD NOT SHIFT INTO DRIVE WHEN CAR WAS STARTED. IGNITION HAD TO BE SWITCHED OFF THEN ON A COUPLE OF TIMES BEFORE THE SHIFTER WOULD WORK PROPERLY. THE PARKING BRAKE WOULD NOT DISENGAGE WHEN CAR STARTED AND BRAKE CONTROL BUTTON WAS PRESSEED. IGNITION HAD TO BE CYCLED COUPLE OF TIMES . NOT SHIFTING INTO DRIVE AND FAILURE TO DISENGAGE BRAKE OCCURRED TOGETHER FREQUENTLY BUT NOT EVERY TIME ON DOWNHILL ROADS IN CRUISE CONTROL AT 45 TO 55 MPH , TRANSMISSION DOWN SHIFTS SO RPM WOULD EXCEED 3000 AND DID NOT IMMEDIATELY UPSHIFT WHEN...

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE EXPERIENCED UNINTENDED VEHICLE ACCELERATION. ADDITIONALLY, WHILE ACCELERATING FROM A STOP, THE EMERGENCY PARKING BRAKE INDEPENDENTLY ACTIVATED WHICH CAUSED THE VEHICLE TO COME TO AN ABRUPT STOP. ADDITIONALLY, WHILE AT A STOP LIGHT, THE ECONOMY FUEL FEATURE MALFUNCTIONED WHICH THE ENGINE TO NOT AUTOMATICALLY RESTART WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO HAD EXPERIENCED ELECTRICAL MALFUNCTIONS WHICH CAUSED FAILURES TO THE WIND SHIELD WIPERS AND THE DOOR WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERS CHERRY HILL CHRYSLER (1708 WEST NJ AVE CHERRY HILL NY.) AND ROCKWALL CHRYSLER (970 EAST INTERSTATE 30, ROCKWELL TX) WHERE SOFTWARE UPDATES WERE PERFORMED HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT RECEIVED CASE NUMBERS: [XXX], [XXX], AND [XXX]. THE FAILURE MILEAGE WAS 10,000. *DT INFORMATION...

WHILE DRIVING APPROXIMATELY 65MPH ON THE HIGHWAY,ALL OF THE LIGHTS ON THE DASH CAME ON AND THE CAR STARTED TO SLOW DOWN EVEN THOUGH I HAD THE CRUISE CONTROL SET. I TRIED TO PRESS THE ACCELERATOR AND THE CAR WOULD NOT SPEED UP. I PULLED OVER AND TURNED THE DIAL TO PARK BUT THE P DID NOT LIGHT UP. WHILE IN PARK THE CAR WAS JERKING FORWARD AND I COULD NOT SET THE PARKING BRAKE. I TURNED IT OFF AT THAT POINT AND TRIED TO TURN IT BACK ON TO SOLVE THE PROBLEM. THE PROBLEM HAS NOT YET BEEN SOLVED.

HESITATION WHEN I TURN AND TRY TO ACCELERATE. I THOUGHT IT WAS MY GAS BUT I'M SEEING THERE WAS A RECALL ON SOME 2017 FOR THIS PROBLEM. MINE HAS DONE THIS SEVERAL TIMES WHEN I TURN. IT HAS ONLY HAPPENED ON THE CITY STREETS WHILE IN MOTION. ALMOST LIKE IT WANTS TO STALL OUT THEN A SMALL FEW SMALL JERKS AND THEN TAKES OFF. I JUST BOUGHT THIS VAN IN MARCH 2019 FROM WESTGATE JEFF WYLER. THERE WAS NO RECALLS FOR THIS VAN BUT I'M HAVING THE SAME PROBLEM THEY RECALLED ON OTHER 2017 PACIFICA. IT'S DONE THIS SEVERAL TIMES

I WAS TURNING AT AN INTERSECTION AND MY PACIFICA STALLED AND WOULD NOT GO UNTIL I SLAMMED ON THE GAS BECAUSE A CAR WAS COMING AND I ALMOST GOT HIT. IT'S VERY UNSAFE FOR MY KIDS TO BE IN THE VAN IF IT'S GOING TO STALL WHEN TURNING.

UPON A START FROM A START, THE CAR BUCKS BETWEEN THE SPEEDS OF 14-17 MPH WHILE ACCELERATING. THE REACTION FROM THE CAR FEELS LIKE THE CAR WAS HIT FROM BEHIND. IT IS RANDOM AND I NOT BEEN ABLE TO CORRELATE THE ACTION WITH ANY PARTICULAR DRIVING CHARACTERISTIC SUCH AS A SLOW OR FAST START. THE CAR HAS ABOUT 30,000 MILES AS OF THIS WRITING AND HAS ABOUT 25,000 AS OF THE DATE OF FIRST OCCURRENCE.

YESTERDAY MORNING MY BATTERY VOLTAGE WHILE DRIVING WAS FLUCTUATING TO LOW ERRATICALLY. WHEN I TRIED TO MAKE LEFT TURN THE BATTERY VOLTAGE IMMEDIATELY DROPPED DOWN DRASTICALLY TO POINT OR CUTOFF AND NEARLY CAUSED A COLLISION. IT THEN JUMPED BACK UP TO 14.4V AND HELD THAT CONSISTENTLY. A FEW HOURS LATER IT DROPPED DOWN WHILE DRIVING. THE DASHBOARD DIDN'T HAVE ANY LIGHTS LIT AND THE BATTERY STRENGTH WAS FINE OTHER THAN THE ERRATIC FLUCTUATIONS. I GOOGLED AND SAW THERE WAS A RECALL FOR THIS ISSUE ON MY VEHICLE TYPE AND YEAR. PHONE DEALERSHIP TO TELL THEM MY CAR WAS UNSAFE AND PERFORMED ERRATICALLY BECAUSE OF BATTERY ISSUE. DESPITE THE ARTICLE FROM MAY 2019 PERTAINING TO THIS SAME EXACT ISSUE, THEY SAID I DIDN'T HAVE A RECALL ON MY CAR. I DID RESEARCH AND IT SHOWED THE STALLING I'VE EXPERIENCED WAS DUE TO BATTERY CONNECTOR ISSUES. THIS MORNING I GOT INTO MY...

I TOOK MY VEHICLE IN FOR AN OIL CHANGE AND WORK UP ON SEPTEMBER 19, 2019. I WAS REPORTING ROUGH TRANSMISSION WHEN SWITCHING GEARS BUT OTHER THAN THAT EVERYTHING WAS FINE. THEY RAN UPDATES ON MY CRUISE CONTROL AND THE LIKE AND OFF WE WENT. THE FOLLOWING DAY I WAS DRIVING IN A FLAT AREA OUT OF STATE WITH MY CRUISE CONTROL SET AT 70. I WAS PULLED OVER FOR A SPEEDING TICKET WHERE THE DEPUTY REPORTED I WAS GOING NOT 70 BUT 84 MPH!! IN THE COURSE OF THE 13 HOUR DRIVE WE NOTICED THAT THE TRANSMISSION WAS STILL ROUGH AND THE ENGINE WAS REVVING FOR NO APPARENT REASON. UPON RETURNING HOME, ON SEPTEMBER 24TH, I WAS TAKING MY DAUGHTER TO A DOCTORS APPOINTMENT WHERE I WAS AGAIN STOPPED FOR SPEEDING. THE TROOPER SAID I WAS GOING 55 IN A 45 WHEN I AGAIN HAD MY CRUISE CONTROL SET....

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT...

2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO DEFECTIVE CRUISE CONTROL FEATURE. *LD THE CONSUMER STATED THE FORWARD COLLISION AVOIDANCE SYSTEM WAS INOPERABLE. *JS

WHILE OPERATING THE VEHICLE - CAR UNEXPECTEDLY ACCELERATED! I QUICKLY REACTED AND BROUGHT A CAR TO A COMPLETE STOP. GAS PEDAL BROKE OFF. POLICE AND AUTO-INSURER WERE NOTIFIED. POLICE OFFICER STATED THAT BROKEN GAS PEDAL WHILE DRIVING = SEVERE MANUFACTURING DEFECT; AND THAT I AM VERY LUCKY TO COME OUT ALIVE. NO ONE WANTS TO BOTHER WITH THE REPAIR ' NOW RETURNING THIS DEFECTIVE PRODUCT TO A LOAN-LENDER REQUESTING TERMINATE LEASE DUE TO A CAR DEFECT. LEASING AGENT'NOTIFIED, DOESN'T RESPOND. DEALERSHIP'REFUSED TO ACCEPT, EACH TIME I CALL ' REQUESTS TO DEAL WITH MANUFACTURER. CHRYSLER ' MANUFACTURER-WAS NOTIFIED; CASE WAS OPENED = IN 2 HRS-MATTER ESCALATED TO THE HIGHEST DEPARTMENT SUPPOSEDLY, AND THAT I WOULD BE CONTACTED. MY NUMEROUS AND CONTINUES ATTEMPTS FOR 2 MONTHS = CUSTOMER CARE SAID REPEATEDLY THAT, AS TO MY PARTICULAR CASE, THEY ARE INSTRUCTED TO ONLY TAKE MY MESSAGES; WOULD NOT TRANSFER TO ANY OF THE...

WHEN ACCELERATING THE VEHICLE OFTEN STALLS OR JERKS OR DOES NOT ACCELERATE AS UNTENDED. THIS OCCURS ON FREEWAYS AND ALSO WHILE TURNING OR ACCELERATING FROM A COMPLETE STOP.

WHEN DRIVING THE VEHICLE AND TURNING A CORNER FROM A LOW SPEED (<20MPH) OR ACCELERATING AROUND A CORNER FROM A STOP, THE VEHICLE HAS LOST POWER AND THE ENGINE JUST REVS AS IF IN NEUTRAL. THE VEHICLE HAS TO BE PLACED INTO PARKED AND RESTARTED TO BEGIN DRIVING AGAIN. THIS HAS HAPPENED APPROXIMATELY 4 TIMES IN THE LAST YEAR AND A HALF WITH LESS THAN 24,000 MILES ON THE VEHICLE. THE VEHICLE ALSO JERKS WHEN ACCELERATING AT TIMES, USUALLY AROUND 15 MPH. SOMETIMES IT JERKS LIKE IT HAS BEEN HIT IN THE REAR. WE'VE TAKEN IT IN MULTIPLE TIMES TO THE SHOP AND THEY HAVE REPLACED A VALVE BODY RELATED TO THE TRANSMISSION, BUT CONTINUE TO STILL HAVE ISSUES.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. IN TURN, THE OTHER VEHICLE CRASHED INTO TWO ADDITIONAL VEHICLES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 12,496.

WHEN ACCELERATING THE VAN JERKS THEN PICKS UP MORE SPEED. SOMETIMES WHEN PRESSING THE GAS PEDAL FROM PARK IT TAKES A WHILE TO START MOVING. THE SHIFTER GETS SUCK AND THE DOESNT GET OFF THE EMERGENCY BRAKE.

THE FCW DOESN'T SEEM TO WORK ALL THE TIME. THE TWO YEARS THAT I HAVE OWNED IT IT HAS ONLY ACTIVATED MAYBE THREE TIMES. BUT WHAT I'M CONCERNED ABOUT IS THE TWO TIMES I REALLY NEEDED IT IT WORKED JUST THE OPPOSITE IT GAVE ME NO BRAKES AND NO WARNING AND I HAD TO TURN ONTO THE SIDE OF THE ROAD GOING AROUND CARS AND WHEN I REPLIED THE BRAKES THEY WORKED. LUCKILY I AVOIDED A CRASH AND THERE WERE NO OBSTACLES ON THE SIDE OF THE ROAD. I HAVE HAD IT IN TWICE FOR RECALLS AND TOLD THEM ABOUT IT, NOTHING. SINCE IT JUST HAPPENED A SECOND TIME I'M TAKING IT TO ANOTHER DEALER I HAVE NO CONFIDENCE IN A SOLUTION.THO. THIS VAN HAS ABOUT 46 MINOR NON SAFETY RELATED PROBLEMS.ALSO. I HAD JUST TURNED OFF THE FREEWAY AND THE BRAKES TOOK THE CRUISE OFF BUT WHEN I APPROACHED...

OUR PACIFICA ROUGHLY JOLTS FORWARD WHEN ACCELERATING TO ABOUT 15MPH JUST AFTER BEING STOPPED. IT FEELS LIKE BEING HIT HARD FROM BEHIND. IT HAS BEEN AN ONGOING ISSUE FOR OVER 9 MONTHS NOW. I HAVE YOUNG CHILDREN IN THE CAR AND IT IS VERY SCARY.

2017 PACIFICA CONTINUES AFTER MULTIPLE ATTEMPTS TO REPAIR TO DROP/SLIP OUT OF GEAR WHILE DRIVING WITH NO WARNING AND THEN SUDDENLY THRUSTS BACK INTO GEAR CAUSING THE ENTIRE CAR TO JERK FORWARD AS THOUGH WE HAVE BEEN HIT FROM BEHIND. THESE ISSUES HAPPEN UNDER 20MPH AND THERE IS NO WAY TO CONTROL WHAT IS HAPPENING. OUR NECKS ARE FORCED FORWARD AND THE SUDDEN SHOCK OF THE MOVEMENT FORWARD IS NOT POSSIBLE TO STOP. THE PROBLEM BEGAN IN DECEMBER OF 2017 AND AFTER 4-5 VISITS TO THE SERVICE I STILL HAVE NO RESOLUTION 2 YEARS LATER.

THIS IS MY SECOND, POSSIBLY THIRD TIME REPORTING A SIGNIFICANT PROBLEM WITH THIS VAN. I HAVE LOST POWER WHILE TRYING TO ACCELERATE MULTIPLE TIMES. TODAY I LOST POWER WHILE ACCELERATING, THE VEHICLE REVVED AND RPM WENT UP TO ABOUT 6000, NO POWER WAS GOING TO THE ENGINE AND I WAS UNABLE TO ACCELERATE, THEN FULL POWER WENT TO ENGINE AND THE VAN LUNGED FORWARD AND GAINED SPEED. THE ACC CRUISE CONTROL LIGHT ALSO WENT ON. I DID NOT LOSE POWER STEERING AND I AM NOT SURE IF THE ENGINE TURNED OFF. DUE TO SO MANY PROBLEMS OCCURRING WHILE DRIVING, I FREQUENTLY RECORD MY DRIVES- I WAS ABLE TO CAPTURE THIS ON VIDEO. THE VIDEO ONLY SHOWS MY DASH AND DOES NOT DO IT JUSTICE, BUT SHOWS THE RPM, VEHICLE SPEED SLOWING, AND THEN ACCELERATING. I HAVE A FEW MORE VIDEOS WITH SIMILAR PROBLEMS, BUT THIS IS ONE OF THE FEW...

IN A SHOPPING CENTER PARKING LOT, ROLLING FORWARD AT 10 MILES PER HOUR. MY FOOT WAS NOT ON THE BRAKE OR THE ACCELERATOR. SUDDENLY, THE CAR ACCELERATED OVER 1 SECOND UP TO ABOUT 20 MILES PER HOUR. THE ACCELERATION WAS SO RAPID AND SUDDEN THAT I THOUGHT THAT I HAD BEEN REAR-ENDED. THE VEHICLE SLOWED WHEN I APPLIED THE BREAK. THE CAR THEN DID IT SEVERAL MORE TIMES OVER A FEW DAYS PERIOD. I HAVE TAKEN THE VEHICLE TO THE DEALER, AND THEY SAY THAT THE CAR'S COMPUTER HAS GENERATED MULTIPLE ERRORS, BUT THEY ARE UNABLE TO INTERPRET THE ERRORS. THE VEHICLE HAS BEEN AT THE DEALER FOR A WEEK, WITH NO SUCCESS IN DIAGNOSING THE PROBLEM OR THE FIX.

WE HAVE A 2017 CHRYSLER PACIFICA TOURLING L-PLUS THAT HAD A RECENT SOFTWARE UPDATE, ALL RECALLS HAVE BEEN COMPLETED. THE VAN FULLY STALLED WHILE ACCELERATED IN THE HIGHWAY BETWEEN 30-40 MILES PER HOUR, FOR ABOUT 5 SECONDS BEFORE RE-ENGAGING INTO GEAR. IT DID NOT FEEL LIKE IT WAS IN BETWEEN GEARS WHEN IT STALLED- AS FAR AS WE COULD TELL, THE ENGINE STILL HAD POWER BUT TEMPORARILY STOPPED ACCELERATING.

ON MAY 9, 2018 I SHIFTED FROM PARK TO DRIVE, WITH MY FOOT ON THE BRAKE, WHILE MY 10 YEAR OLD SON WAS GETTING INTO THE VAN. THE DOOR AUTOMATICALLY CLOSED, HE PANICKED AS HE SAW IT CLOSING AND TRIED TO JUMP OUT- THE DOOR CLOSED ON HIM AND HE WAS STUCK FOR 30 SECONDS TO 1 MINUTE. THE DOOR WAS NOT RESPONSIVE TO OPENING BY PUSHING THE BUTTON AND FINALLY RE-OPENED WHEN I PUT IT BACK IN PARK. IT LEFT A BRUISE ON HIS ARM FOR APPROXIMATELY 10 DAYS, HE WAS NOT INJURED. CHRYSLER INVESTIGATED THE INCIDENT BUT COULD NOT REPLICATE THE PROBLEM. IN ADDITION, THE VAN WILL HARD KNOCK/SHIFT, USUALLY AT LOW SPEEDS AND HAS STALLED OUT WHILE ATTEMPTING TO ACCELERATE IN TRAFFIC MULTIPLE TIMES. THIS IS A MAJOR SAFETY CONCERN. THIS STARTED HAPPENING AFTER IT WAS TAKEN IN TO GET THE SAFETY RECALL TRANSMISSION UPDATE. CHRYSLER CANNOT...

I HAVE EXPERIENCED REPEATED AND WORSENING PROBLEMS WITH MY PACIFICA SHIFTING VERY ROUGHLY AND MULTIPLE SPEEDS, TO THE POINT WHERE THE CAR JERKS AND ACCELERATION STALLS. I HAVE TAKEN THE CAR IN MULTIPLE TIMES TO THE FACTORY DEALER AND THEY SAID THE COMPUTER IS NOT CAPTURING ANY ERROR CODES, AND THEY CAN'T REPLICATE THE ISSUE. THIS CAR HAS HAD MULTIPLE ISSUES STARTING THE DAY I BOUGHT IT, AND I THINK THE CAR IS JUST A LEMON...WOULD NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN! *DT UPDATED 10/18/18*JB

WHILE ON CRUISE CONTROL GOING DOWN SOME HILLS THE VEHICLE ACCELERATES TO DOWNSHIFT AND THEN SLOWLY COMES BACK DOWN AND THEN JERKS INTO SET CRUISE SPEED. HAVE HAD IT WHERE I COULD NOT TURN THE CRUISE OFF WHEN THE BUTTON WAS PRESSED. IT CAN BE SCARY, IT SHOULD NOT ACCELERATE TO SLOW DOWN. TOOK IT TO THE DEALER BUT THEY SAID THERE WAS NO FIX UNLESS ENOUGH PEOPLE COMPLAINED ABOUT IT TO CHRYSLER. JUST BOUGHT THE VEHICLE AND IT HAS BEEN DOING IT FROM DAY ONE.

THE 2017 CHRYSLER PACIFICA TOURING PLUS WITH ALL THE LATEST KNOWN SOFTWARE RECALLS UP TO DATE AS OF 8/22/2018 EXPERIENCED A FULL STALL WHILE UNDER WIDE OPEN THROTTLE AND ATTEMPTING TO ENTER A HIGHWAY ON RAMP. THE STALL SEEMED LIKE A TRANSMISSION LAG, SHIFTING DELAY OR LACK OF RESPONSE. THE ENGINE FROM 0-20 MPH HAD PLENTY OF POWER (RPM'S); THEN WHEN SWITCHING GEARS IT SEEMS THE POWER WAS CUT FOR A FULL 3-5 SECONDS WHILE THE TRANSMISSION MADE A SHIFT AND ONLY AFTER LETTING OFF THE ACCELERATOR (EVEN THOUGH THERE WERE 0 RPMS) DID IT FINALLY KICK INTO MOTION AGAIN AND PULL OUT OF THE STALL. THE SYSTEMS AUTO STOP WAS DISABLED VIA THE OVERRIDE BUTTON ON THE DASHBOARD WHEN THIS OCCURRED AND THE GAS TANK WAS 40% FULL.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS REPAIRED BY GRIFFIN CHRYSLER DODGE JEEP RAM (961 E U.S. HWY 74, HAMLET, NC 28345, 910-582-1200). HOWEVER, WHEN THE CRUISE CONTROL WAS SET AT 58 MPH, THE VEHICLE ACCELERATED TO 70 MPH WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO DISENGAGE THE CRUISE CONTROL. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CRUISE CONTROL OPERATED PROPERLY ON AN INCLINE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.