NHTSA Complaint #11121901 — 2017 CHRYSLER PACIFICA VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11121901
Vehicle	2017 CHRYSLER PACIFICA
Component	VEHICLE SPEED CONTROL
Date of Incident	August 23, 2018
Date Filed	August 23, 2018
Mileage	50 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WHILE ON CRUISE CONTROL GOING DOWN SOME HILLS THE VEHICLE ACCELERATES TO DOWNSHIFT AND THEN SLOWLY COMES BACK DOWN AND THEN JERKS INTO SET CRUISE SPEED. HAVE HAD IT WHERE I COULD NOT TURN THE CRUISE OFF WHEN THE BUTTON WAS PRESSED. IT CAN BE SCARY, IT SHOULD NOT ACCELERATE TO SLOW DOWN. TOOK IT TO THE DEALER BUT THEY SAID THERE WAS NO FIX UNLESS ENOUGH PEOPLE COMPLAINED ABOUT IT TO CHRYSLER. JUST BOUGHT THE VEHICLE AND IT HAS BEEN DOING IT FROM DAY ONE.

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