NHTSA Complaint #11299315 — 2017 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE EXPERIENCED UNINTENDED VEHICLE ACCELERATION. ADDITIONALLY, WHILE ACCELERATING FROM A STOP, THE EMERGENCY PARKING BRAKE INDEPENDENTLY ACTIVATED WHICH CAUSED THE VEHICLE TO COME TO AN ABRUPT STOP. ADDITIONALLY, WHILE AT A STOP LIGHT, THE ECONOMY FUEL FEATURE MALFUNCTIONED WHICH THE ENGINE TO NOT AUTOMATICALLY RESTART WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO HAD EXPERIENCED ELECTRICAL MALFUNCTIONS WHICH CAUSED FAILURES TO THE WIND SHIELD WIPERS AND THE DOOR WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERS CHERRY HILL CHRYSLER (1708 WEST NJ AVE CHERRY HILL NY.) AND ROCKWALL CHRYSLER (970 EAST INTERSTATE 30, ROCKWELL TX) WHERE SOFTWARE UPDATES WERE PERFORMED HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT RECEIVED CASE NUMBERS: [XXX], [XXX], AND [XXX]. THE FAILURE MILEAGE WAS 10,000. *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB