NHTSA Complaint #11119849 — 2017 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING BETWEEN 25-50 MPH WITH THE CRUISE CONTROL ACTIVATED AND TRAVELING UP AN INCLINE, THE REVOLUTIONS PER MINUTE INCREASED EXTREMELY HIGH. ADDITIONALLY, THE GEARS FAILED TO SHIFT AND SUDDENLY DOWNSHIFTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BRIGHTON CHRYSLER DODGE JEEP RAM, 9827 E GRAND RIVER AVE., BRIGHTON, MI 48116, (810) 229-4100) WHERE THE VEHICLE WAS AWAITING TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 18,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT