NHTSA Complaint #11118349 — 2017 CHRYSLER PACIFICA

AFTER PULLING INTO A PARKING SPACE OR THE DRIVEWAY AND STOPPING, WHEN YOU USE THE ROTARY SHIFTER TO SHIFT TO PARK, THE KNOB STOPS IN REVERSE, AND WHEN YOU TAKE YOUR FOOT OFF THE BRAKE, YOU WILL REVERSE UNEXPECTEDLY. I HAVE NOT HIT ANYTHING OR ANYONE YET, BUT I HAVE HAD A COUPLE CLOSE CALLS IN PARKING LOTS MISSING A PASSING CAR AND PEDESTRIAN, DUE TO THE UNINTENDED REVERSING. THIS HAPPENS AT RANDOM TIMES WITH NO APPARENT RHYME OR REASON. ADDITIONALLY, THE TRANSMISSION HAS SHIFTING PROBLEMS WHEN ACCELERATING FROM A STOP. AROUND 20MPH, WITH LIGHT FOOT FEED, THE SHIFT IS DELAYED, SO IT DOESNT SHIFT INTO THE NEXT GEAR QUICKLY, AND YOU SLOW DOWN UNEXPECTEDLY UNTIL IT FINDS THE NEXT GEAR, OR SLAMS BACK AND FORTH BETWEEN GEARS AND YOU CANNOT ACCELERATE ANYMORE BECAUSE IT IS SLAMMING BACK AND FORTH BETWEEN THE GEARS. IVE HAD TO PULL OVER BEFORE BECAUSE I WASNT ACCELERATING IN TRAFFIC,AND DIDNTT WANT TO GET HIT. PUTTING IT IN PARK FOR A FEW SECONDS, THEN STARTING AGAIN, AND MASHING THE FOOT FEED SO IM ACCELERATING HARD IS THE ONLY WAY TO RECOVER FROM THIS EVENT, AND GET PAST THE 20MPH MARK WITHOUT HAVING SHIFTING ISSUES. LIKE THE SHIFTER STOPPING IN REVERSE, THIS HAPPENS AT RANDOM TIMES, BUT IS MORE EASILY REPRODUCED, ALTHOUGH NOT CONSISTENTLY.