NHTSA Complaint #11113634 — 2017 CHRYSLER PACIFICA POWER TRAIN

Complaint Details

ODI Number	11113634
Vehicle	2017 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	July 25, 2018
Date Filed	July 25, 2018
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE ACCELERATING AT LOW SPEEDS (15-20MPH), VEHICLE WILL SHIFT VERY HARD, MAKING IT FEEL LIKE I'VE BEEN REAR-ENDED, AND CAUSING THE VEHICLE TO LURCH FORWARD. IMMEDIATELY AFTERWARD, I CANNOT ACCELERATE. IT FEELS LIKE THE TRANSMISSION IS OUT OF GEAR, OR IS TRYING TO FIND THE CORRECT GEAR. THEN, SUDDENLY, IT WILL POP INTO GEAR AND RETURN TO NORMAL. THIS HAS HAPPENED POSSIBLY 75 TO 100 TIMES. THE VEHICLE HAS ALMOST 50,000 (FIFTY-THOUSAND) MILES ON THE ODOMETER. MY CONCERN IS THAT THE VEHICLE WILL LURCH FORWARD INTO A CAR IN FRONT OF ME, OR THAT I WILL BE ATTEMPTING TO ACCELERATE TO MATCH TRAFFIC SPEED, AND WILL BE UNABLE TO DO SO.

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