2005 CHRYSLER PACIFICA Suspension Problems

I HAVE MAINTAINED THIS VEHICLE EXTREMELY WELL. NO VISIBLE RUST ON BODY, VEHICLE APPEARS TO BE IN EXCELLENT CONDITION. I TOOK VEHICLE IN FOR ROUTINE MAINTENANCE AND THE TECHNICIAN STATED THAT THE ENGINE CRADLE AND PASSENGER SIDE SUB FRAME IS NEARLY RUSTED IN HALF. I WAS SHOCKED BECAUSE IT IS NOT MY PRIMARY WINTER VEHICLE, AND SALT EXPOSURE IS MINIMAL. THE TECHNICIAN EXPLAINED THAT IT IS NOT SAFE TO DRIVE THE VEHICLE BECAUSE OF THE RISK OF DRIVE TRAIN FALLING OUT WHEN THE ENGINE CRADLE FAILS TO SUPPORT THE ENGINE AND TRANSMISSION. ALSO, THE CAR COULD BREAK IN HALF IF THE SUB FRAME FAILS. HOW CAN A VEHICLE THAT HAS BEEN WELL MAINTAINED, LOOKS AND DRIVES LIKE NEW, BE UNSAFE BECAUSE IT ISN'T STRUCTURALLY SOUND. THE VEHICLE IS DRIVEN ONLY ABOUT 10000 MILES PER YEAR. AN ONLINE SEARCH REVEALED THAT THIS IS A KNOWN ISSUE ON THIS MAKE/MODEL. I CANNOT...

I HAVE MAINTAINED THIS VEHICLE EXTREMELY WELL. NO VISIBLE RUST ON BODY, VEHICLE APPEARS TO BE IN EXCELLENT CONDITION. I TOOK VEHICLE IN FOR ROUTINE MAINTENANCE AND THE TECHNICIAN STATED THAT THE ENGINE CRADLE AND PASSENGER SIDE SUB FRAME IS NEARLY RUSTED IN HALF. I WAS SHOCKED BECAUSE IT IS NOT MY PRIMARY WINTER VEHICLE, AND SALT EXPOSURE IS MINIMAL. THE TECHNICIAN EXPLAINED THAT IT IS NOT SAFE TO DRIVE THE VEHICLE BECAUSE OF THE RISK OF DRIVE TRAIN FALLING OUT WHEN THE ENGINE CRADLE FAILS TO SUPPORT THE ENGINE AND TRANSMISSION. ALSO, THE CAR COULD BREAK IN HALF IF THE SUB FRAME FAILS. HOW CAN A VEHICLE THAT HAS BEEN WELL MAINTAINED, LOOKS AND DRIVES LIKE NEW, BE UNSAFE BECAUSE IT ISN'T STRUCTURALLY SOUND. THE VEHICLE IS DRIVEN ONLY ABOUT 10000 MILES PER YEAR. AN ONLINE SEARCH REVEALED THAT THIS IS A KNOWN ISSUE ON THIS MAKE/MODEL. I CANNOT...

NUMEROUS COMPLAINTS FROM OWNERS OF CHRYSLER PACIFICA (2004 - 2005). THE SUB -FRAME OF THE VEHICLE WAS NOT TREATED PROPERLY FOR RUST OR CORROSION. THE MOTOR MOUNTS TO THE SUB-FRAME AND IF THE SUB-FRAME IS COMPROMISED THE ENGINE COULD DROP DOWN AND DESTROY ALL BRAKING AND STEERING CAPABILITIES; AS WELL AS, CATASTROPHIC ISSUES INCLUDING DEATH. WHAT DOES IT TAKE FOR CHRYSLER TO REALIZE THAT THIS IS A PROBLEM. HOW DOES CHRYSLER ISSUE AN EXTENDED WARRANTY AND THEN RESCIND THE LETTER. CORPORATE GREED AT ITS BEST. THIS IS A "FAMILY VEHICLE" THAT WE AFRAID TO DRIVE BECAUSE YOU DO NOT KNOW WHEN THE SUB-FRAME WILL "GIVE-WAY" AND POSSIBLY KILL EVERYONE IN SIDE OR SOMEONE ELSE. CAN I GET SOME HELP!! PLEASE !! *TR

WAS TOLD BY MY MECHANIC THAT THE CAR WOULD NOT PASS INSPECTION AS THE FRONT SUB-FRAME THAT HOLDS UP THE ENGINE HAS MAJOR CORROSION AND IS A SAFETY CONCERN. CHECKING THE INTERNET CONFIRMS THAT MY CARS CONDITION IS NOT UNIQUE. CHRYSLER DOES HAVE A RECALL OUT FOR THIS MODEL AND THIS CONDITION BUT IT IS ONLY FOR VEHICLES IN A SIX WEEK MANUFACTURING WINDOW AND MY VEHICLE DOES NOT QUALIFY. IT SHOULD. COST OF REPAIR I WAS TOLD BY THE DEALER IS $4,100 PLUS. PART ALONE IS $3,870. THIS NEEDS TO BE INVESTIGATED BY YOUR ORGANIZATION PLEASE. THIS SOUNDS LIKE THE TOYOTA TUNDRA PICK-UP FRAME ISSUE. SAME PROBLEM. *TR

I HAVE JUST PERFORMED ROUTINE (10/03/20014) MAINTENANCE ON MY 2005 CHRYSLER PACIFICA. THE MECHANIC CALLED TO INFORM ME OF SIGNIFICANT CORROSION PROBLEM WITH THE CROSS MEMBER (CRADLE) THAT SUPPORTS THE ENGINE, TRANSMISSION, FRONT SUSPENSION AND STEERING. HIS VISUAL INSPECTION, AS WELL AS MINE, SHOWED MORE THEN 75% OF THE PASSENGER SIDE CRADLE RUSTED AWAY. AN OPEN CASE # 25736224 HAS BEEN ESTABLISHED BY CHRYSLER CUSTOMER SUPPORT. MY PACIFICA WAS PRODUCED SEPTEMBER 30, 2004 WHICH IS OUTSIDE OF THE ASSEMBLY DATES ESTABLISHED BY CHRYSLER FOR EXTENDED WARRANTY COVERAGE. FAILURE OF THE CROSS MEMBER (CRADLE) WOULD CAUSE LOSS OF STEERING, ENGINE AND TRANSMISSION FAILURE, AND SEVERED BRAKE LINES. BECAUSE THIS IS A MAJOR SAFETY ISSUE IT SHOULD BE REPAIRED BY CHRYSLER CORPORATION. *TR

CHRYSLER 2005 PACIFICA HAS SIGNIFICANT ENGINE CRADLE AND OTHER UNDERCARRIAGE RUST ISSUES. TODAY AT MY AUTO REPAIR SHOP I TOOK SEVERAL PHOTOGRAPHS OF THE RUSTED ENGINE CRADLE, UNDERCARRIAGE AND OTHER SUSPENSION AREAS WITH HEAVY RUSTING. CALLED CHRYSLER CARE 1-800-247-9753 AND THEY KINDLY TOLD ME THERE WAS NOTHING THEY CAN DO TO ASSIST IN THE REPAIR COST. NUMEROUS REPORTS ONLINE OF REPAIRS BEING SELECTIVELY REIMBURSED BY CHRYSLER. HOW MANY COMPLAINTS ARE REQUIRED FOR A RECALL TO BE ISSUED OR IS A CLASS ACTION DEVELOPING FOR THIS ISSUE. THANKS. *TR

ON 9/10/2014 MY WIFE WAS IN A MINOR FENDER BENDER AND OUR 2005 CHRYSLER PACIFICA HAD TO BE TAKEN AWAY ON A FLATBED TOW TRUCK. UPON INSPECTION OF DAMAGE TO OUR FRONT END FROM THE ACCIDENT THE BODY SHOP INFORMED THEY FOUND THAT OUR VEHICLE WAS UNSAFE TO DRIVE. IN ADDITION TO THE DAMAGE AND UPON MY SHOCK AND HORROR THEY FOUND OUR PASSENGER SIDE SUBFRAME/ENGINE CRADLE WAS ALMOST COMPLETELY RUSTED OUT!!! THE COST TO REPAIR/REPLACE THE SUBFRAME AND LABOR WILL BE $1500!!! I AM IN THE PROCESS OF HAVING THEM REPLACE IT BECAUSE MY WIFE AND 2 SMALL CHILDREN ARE IN THIS SUV DAILY. I'M THANKFUL THAT THIS WAS FOUND NOW BEFORE IT WAS TOO LATE AND SOMETHING GOD AWFUL WOULD HAVE HAPPENED. I'M IN THE PROCESS OF TALKING WITH CHRYSLER AND AM LOOKING FOR ASSISTANCE IN THIS MATTER. THANK YOU FOR YOUR HELP. *TR

RUSTED/ROTTED SUBFRAME/CRADLE. *TR

WHILE REPLACING A SET OF TIRES AT A LOCAL SHOP, THE SERVICE MANAGER INFORMED ME OF A RUSTED ENGINE SUPPORT FRAME. HE ALSO STATED THE DANGER OF THE ENGINE FALLING OUT OF THE VEHICLE. THE VEHICLE HAS BEEN WELL MAINTAINED AT THE LOCAL CHRYSLER DEALERSHIP WITH MAINTENANCE AND INSPECTION REPORTS EVERY 3000 MILES. NEVER ONCE HAS THIS RUSTED FRAME BEEN REPORTED AT THE CHRYSLER DEALERSHIP! THE LAST SERVICE REPORT DURING AN OIL CHANGE STATED, "CHECKED OVER EVERYTHING LOOKED OK". THE DEALERSHIP HAS REPORTED OTHER MAINTENANCE AND REPAIR ISSUES BUT NEVER THIS ONE. IS CHRYSLER TRYING TO HIDE THIS POTENTIAL SAFETY PROBLEM? I'VE BEEN A LONG TERM OWNER OF CHRYSLER PRODUCTS AND NEVER HAD A PROBLEM WITH A RUSTED-OUT ENGINE SUPPORT. THE CAR CURRENTLY SITS IN OUR GARAGE WITH MY WIFE REFUSING TO DRIVE THE VEHICLE BECAUSE OF THE POTENTIAL SAFETY ISSUE. *TR

TOOK MY VEHICLE IN TO HAVE A SMALL RADIATOR LEAK CHECKED OUT AND AN OIL CHANGE AS I AM PLANNING A TRIP FROM SW MICHIGAN TO CHICAGO IN A WEEK. MUCH TO MY SURPRISE, SHOCK AND DISMAY THE MECHANIC TOLD ME THAT MY CARS FRAME AND ENGINE SUSPENSION IS BADLY RUSTED AND THE ENGINE CAN FALL OUT OF MY CAR AT ANY GIVEN TIME. AS I DRIVE MY CAR FOR MY JOB AND ALSO HELP TAKE MY GRANDCHILDREN TO AND FROM SCHOOL I AM SICKENED BY THIS NEWS. THEN TO FIND OUT (I BOUGHT MY CAR USED) THAT CHRYSLER DID A RECALL BUT THEN RESCINDED THE RECALL REALLY MADE ME ANGRY. I AM NOW STUCK WITH A CAR I CANNOT/SHOULD NOT DRIVE AND THERE IS NO WAY I CAN AFFORD TO PURCHASE ANOTHER VEHICLE. I WILL NEVER BUY A CHRYSLER PRODUCT AGAIN. SHAME ON YOU CHRYSLER TO NOT STAND BEHIND...

THERE WAS A RECALL FROM CHRYSLER MADE FOR 2004-2005 PACIFICAS DEALING WITH THE ENGINE CRADLE. THEY ERODED AND RUSTED THROUGH. THOUSANDS UPON THOUSAND OF CARS WERE RECALLED. THEY THAN REVOKED IT FOR A 2 MONTH RECALL SPAN. THIS PROBLEM HAS BEEN DEADLY AND FATAL AND HAS AFFECTED THOUSANDS OF FAMILIES. CHRYSLER REFUSES TO FIX THE WARRANTY THAT WAS ORGANICALLY WROTE AND SENT OUT. THEY REFUSE TO FIX OR ACKNOWLEDGE THAT THE PROBLEM EXIST AND IS DEADLY FOR THESE PEOPLE WHO DRIVE THE PACIFICA AS THEIR " FAMILY TRANSPORTATION". IN THE PAST MONTH MY 2005 PACIFICA HAS STALLED OUT, DIED, HAD ALL ROADERS, BREAKS AND CONTROL ARMS REPLACED. ALL NEW TIRES AND NOW I FIND OUT MY ENGINE CRADLE HAS RUSTED OUT TO WHERE'S ITS NOT DRIVABLE. NOW THE RADIO STOPPED WORKING, THE AIR WONT TURN ON IF BLINKERS ARE ALL, THE ENTIRE ELECTRICAL BODY HAS CRAPPED OUT AND CHRYSLER REFUSES...

I RECENTLY TOOK MY 2005 CHRYSLER PACIFICA IN TO HAVE THE AIR CONDITIONING SYSTEM REPAIRED AND THE MECHANIC CALLED AND TOLD ME THAT THE ENGINE CRADLE WAS RUSTED OUT AND THE CAR WAS NOT SAFE TO DRIVE. I DID A QUICK GOOGLE SEARCH AND DISCOVERED THAT THIS IS A KNOWN PROBLEM WITH PACIFICA'S. ACCORDING TO THE INFORMATION THAT I FOUND, CHRYSLER ORIGINALLY DISTRIBUTED A LETTER INDICATING THAT IT WOULD COVER 2004 AND 2005 MODELS ONLY TO SEND OUT A LATER LETTER DRASTICALLY REDUCING THE NUMBER OF CARS THAT WOULD BE COVERED ON THE EXTENDED WARRANTY. IT'S APPARENT THAT THIS IS A WIDESPREAD ISSUE. IN 1998 FORD RECALLED 2.6 MILLION VEHICLES FOR A SIMILAR ISSUE. CHRYSLER SHOULD FOLLOW SUIT AND DO THE SAME THING. *TR

I HAVE A 2005 PACIFICA. THE CAR WAS IN FOR BODY WORK, WHEN A MECHANIC NOTICED SEVERE RUSTING ON THE FRAME. HE STATED THAT THE ENGINE, COULD FALL THROUGH THE BODY FRAME! I DID A GOOGLE SEARCH AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE PROBLEM. THERE IS A STORY FROM A TV STATION IN FLORIDA COVERING THIS STORY. HTTP://WWW.NBCMIAMI.COM/INVESTIGATIONS/SOME-CHRYSLER-PACIFICA-OWNERS-SAY-THEY'VE-HAD-DANGEROUS-CORROSION-PROBLEMS-WITH-THE-POPULAR-MINIVAN-243624441.HTML. THIS IS A ENGINEERING FAILURE ACCORDING TO MY MECHANIC, WHO STATED THEY DID NOT INCLUDED ENOUGH DRAIN PLUGS. MY DAUGHTER DRIVES THIS CAR AND I CONTACTED CHRYSLER AND THEY SAY IT IS PAST THE WARRANTY. THIS IS UNACCEPTABLE AN ENGINE SHOULD NEVER BE ABLE TO FALL OUT OF ITS MOUNTINGS!!!!!! *TR

AFTER TAKING OUR 2005 PACIFICA TO A CHRYSLER DEALERSHIP TO BE LOOKED AT FOR RATTLING AND KNOCKING NOISES IN THE FRONT END AND COMPLAINTS OF THE CAR SOUNDING LIKE IT WAS GOING TO FALL APART, ESPECIALLY WHEN DRIVING OVER BUMPY ROADS; I WAS ADVISED THAT THE ENGINE CRADLE, SUBFRAME, SWAY BAR LINKS AND FRAME BUSHINGS NEEDED TO BE REPLACED DUE TO RUST AND CORROSION. THE COST WOULD BE BETWEEN $3000.00 AND $4500.00. WE WERE ADVISED THE CAR WAS VERY UNSAFE TO DRIVE. WE ASKED THE DEALERSHIP TO TAKE PICTURES OF THE FRONT END WHEN THEY PUT IT UP ON THE LIFT. WHEN WE RECEIVED THE PICTURES VIA EMAIL, WE WERE HORRIFIED BY WHAT WE SAW. WE WERE GRATEFUL THAT WE WERE NOT INVOLVED IN WHAT COULD HAVE BEEN A TRAGIC ACCIDENT HAD WE NOT TAKEN THE CAR IN TO BE LOOKED AT. WE WONDERED WHY THIS HAPPENED AS WE HAVE...

I JUST RECEIVED A CALL FROM MY CHRYSLER DEALER TELLING ME MY ENGINE CRADLE HAS ROTTED OUT AND THERE WAS A RECALL ON THIS BUT MY VEHICLE IS NOT INCLUDED IN THE BUILD DATES COVERED BY THE RECALL. IN EXPLORING FOR MORE INFORMATION ON THE WEB I HAVE FOUND THIS IS A KNOWN SAFETY PROBLEM WITH THESE VEHICLES AND PEOPLE ARE BASICALLY DRIVING AROUND IN TIME BOMBS. CAN YOU HELP ME HERE AND GET CHRYSLER TO OWN UP TO THIS PROBLEM? THE COST TO ME OUT-OF-POCKET WILL BE $4500. *TR

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE LOST POWER STEERING AND THERE WAS A LOUD CLUNKY NOISE UNDER THE VEHICLE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE HE NOTICED THAT THE SUSPENSION CRADLE WAS HANGING UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN HAS NOT BEEN ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

I TOOK MY CAR INTO THE LOCAL DEALERSHIP AND THEY TOLD ME MY FRONT SUBFRAME IS RUSTED OUT AND UNSAFE. THEY SAID THERE WAS A TSB 13-001-12 THAT MAY APPLY SINCE THIS A COMMON PROBLEM. HOWEVER DUE TO THE MILEAGE IT WAS NOT COVERED. THIS IS A SAFETY ITEM THAT IS PRESENT IN THESE VEHICLES WHICH HAS BEEN DOCUMENTED BY THE NEWS AND ALL OVER THE INTERNET. THIS CONDITION CAN LEAD TO CRASHES AND POSSIBLE DEATH.I CONTACTED CHRYSLER AND THEY TOLD ME THERE ISN'T ANYTHING THEY CAN DO. WHEN I WAS NOTIFIED ABOUT THE ISSUE AT AROUND 145K MILES, THERE WAS ONLY A SMALL PIN HOLE IN THE CENTER OF THE CRADLE. AT 168K MILES THERE IS A HOLE YOU CAN PUT YOUR FIST IN. THIS IS A MAJOR SUSPENSION COMPONENT, NOT SOMETHING SUBJECTED TO NORMAL WEAR LIKE A TIE ROD. I WOULD FULLY EXPECT TO PAY FOR A TIE...

FRONT ENGINE CRADLE THERE WAS A LETTER SENT BY CHRYSLER BACK IN NOVEMBER OF 2010 THAT "WE ARE EXTENDING THE WARRANTY PERIOD ON YOUR FRONT ENGINE CRADLE BECAUSE SOME VEHICLES OPERATED IN AREAS OF HIGH ROAD SALT USAGE, MAY EXPERIENCE ENGINE CRADLE CORROSION RESULTING IN A DRIVEABILITY VIBRATION AND OR SHAKE. THIS ENGINE CRADLE EXTENDED WARRANTY COVERAGE APPLIES TO CHRYSLER PACIFICA MODEL YEARS 2004-2005." I HAVE CALLED CHRYSLER TWICE AND WAS TOLD THAT MY CAR IS NOT IN THE SERIAL NUMBER RANGE AND I JUST PAID OVER $2450 TO HAVE MY CAR REPAIRED. *TR

I TOOK MY NEWLY PURCHASED 2005 CHRYSLER PACIFICA TO MY MECHANIC TO GET THE BRAKES SERVICED, AND WAS TOLD THAT THE ENGINE CRADLE WAS COMPLETELY RUSTED OUT AND THE ENGINE WAS IN DANGER OF FALLING OUT! MY MECHANIC WAS EXTREMELY CONCERNED (HE IS A FRIEND AND AN HONEST MECHANIC WHO RUNS A VERY REPUTABLE REPAIR AND BODY SHOP IN OTTAWA, KS). I CALLED CHRYSLER BEFORE I PURCHASED THE CAR TO SEE IF THEIR WERE ANY RECALLS ON IT, AND WAS TOLD THEIR WAS NOT. THE CAR IS OTHERWISE IN PERFECT CONDITION, NO DAMAGE AND VERY LITTLE WEAR INSIDE AND OUT. IT WAS CLEAR TO MY MECHANIC THAT THIS WAS DUE TO SOME DEFECT IN THE VEHICLE, AND SHOULD NOT HAPPEN ON A 10 YEAR OLD CAR THAT IS IN AS GOOD OF CONDITION AS MIND IS WITH ONLY 110000 MILES ON IT. TO HAVE A NEW ENGINE CRADLE PUT IT,...

REFERENCE TSB 13.001-12, 2005 CHRYSLER PACIFICA SUSPENSION SERVICE BULLETIN, AND NHTSA ACTION NUMBER 10044109. A LETTER WAS SENT TO SOME 2004-2005 CHRYSLER PACIFICA OWNERS THAT THE FRONT ENGINE CRADLE AND SUSPENSION MOUNT FRAME WAS PRONE TO CORROSION PROBLEMS. THE WARRANTY WAS EXTENDED TO 15 YEARS OR 150,000 MILES TO OWNERS IN STATES THAT USE ROAD SALT, COLD WEATHER STATES. WE LIVE IN PENNSYLVANIA, WHICH IS CONSIDERED A COLD WEATHER STATE. OUR PACIFICA WAS INSPECTED IN APRIL 2014. WE INFORMED THE STATION THAT WE WERE EXPERIENCING SOME VIBRATION IN THE FRONT END OF THE VEHICLE. WE WERE INFORMED THAT THE CRADLE ASSEMBLY AND MOUNT WAS RUSTED THROUGH AND BECAUSE OF SAFETY ISSUES THEY HAD TO BE REPLACED BEFORE IT WOULD PASS INSPECTION. THE COST WAS $2,702.08. THE VEHICLE HAD 122,638 MILES, UNDER THE WARRANTY THRESHOLD OF 150,000. WHEN WE LEARNED OF THIS SITUATION WE CALLED CHRYSLER. THEY INFORMED ME THAT ONLY...

WHILE I HAVE HEARD SOME SOUNDS FROM THE SUSPENSION (FRONT) FOR OVER A YEAR, IT WAS ONLY THIS MONTH (MAY 2014) THAT THE PROBLEM WAS DIAGNOSED. THE ENGINE CRADLE ON MY VEHICLE IS RUSTED AND HAS HOLES IN IT. PER THE MECHANIC, IT IS UNSAFE TO DRIVE UNTIL IT IS FIXED (WHICH HE ESTIMATED AS COSTING IN EXCESS OF $1,000). AFTER DOING A LITTLE RESEARCH, I CONTACTED CHRYSLER ONLY TO FIND OUT THAT THEY WOULD NOT COVER THIS DEFECT SINCE MY VEHICLE WAS MANUFACTURED IN MAY 2004 AND THEY ONLY COVER IT FOR 10 YRS/150K MILES FOR VEHICLES MANUFACTURED UP THROUGH MARCH 2004 (IF IN THE "SALT BELT"). SO WHILE THEY ACKNOWLEDGE THIS SPECIFIC PROBLEM, THEY WOULD NOT APPLY THE WARRANTY BECAUSE MY MANUFACTURE DATE IS TWO MONTHS BEYOND THEIR CUTOFF DATE. TALKING TO AUTO MECHANICS AND SEARCHING ONLINE SEEMS TO REVEAL THAT THIS IS A SIGNIFICANT PROBLEM WITH OLDER...

THE 2005 CHRYSLER PACIFICA IS KNOWN FOR THE SUB FRAME ROTTING CAUSING A UN-SAFE CONDITION WHERE THE ENGINE COULD FALL OUT. I TOOK MY CAR TO A LOCAL SHOP AND THEY SAID MY FRAME IS ALL ROTTED OUT. I TOOK MY CAR INTO CHRYSLER AND IT TURNS OUT IT IS NOT COVERED UNDER A RECALL OR EXTENDED WARRANTY. WHAT WORRIES ME IS HOW MANY OTHERS ARE ON THE ROAD WITH THE SAME CONDITION. *TR

I WAS DRIVING ON THE HIGHWAY GOING ABOUT 55 (MPH) WHEN I WENT OVER A POTHOLE. AFTER THAT MY CAR STARTED MAKING A RATTLING NOISE. MY MECHANIC CHECKED THE CAR AND SAID IT WAS THE RACK AND PINION BUT THEN HE DISCOVERED THAT THE WHOLE ENGINE CRADLE WAS RUSTED AND CORRODED AND TOLD ME IT WAS VERY DANGEROUS FOR ME TO DRIVE THE VEHICLE UNTIL I MADE THE PROPER REPAIRED WHICH IS REPLACING THE ENTIRE ENGINE CRADLE. *TR

VIOLENT SHAKING OF 2005 CHRYSLER PACIFICA. TOOK 2005 CHRYSLER PACIFICA IN FOR INSPECTION AND WAS TOLD THE ENGINE CRADLE CROSSMEMBER WAS ROTTED AND THE BOLTS THAT HOLD THE POWER STEERING RACK AND ENGINE UP WERE MISSING. MECHANIC TOLD ME HE WOULD NOT RELEASE THE 2005 CHRYSLER PACIFICA BACK TO ME BECAUSE IT WAS UNSAFE TO DRIVE. CALLED CHRYSLER AND THEY TOLD ME THEY WOULD DO NOTHING TO REPAIR IT. *JS

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OVER 50 MPH, A VIBRATION WAS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE ENGINE CRADLE AND THE SUB FRAME HAD RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. UPDATED 06/27/14*LJ THE TIE RODS AND LOWER CONTROL ARMS WERE REPLACED. UPDATED 07/08/14

VEHICLE BROUGHT IN FOR STATE SAFETY INSPECTION. DURING VISUAL INSPECTION OF VEHICLE, OBVIOUS HOLE IN FRAME FOUND DUE TO RUST/CORROSION. VEHICLE IS NOT COVERED UNDER 6 WEEK WINDOW CHRYSLER CORPORATION CURRENTLY COVERS. VEHICLE IS UNSAFE, FAILS STATE SAFETY INSPECTION AND AT THIS TIME OWNER WILL BEAR COST. *TR

WE TOOK OUR CAR IN TO LOCATE A POSSIBLE LEAK AND WHILE INVESTIGATING THE LEAK, OUR REPAIR SHOP NOTICED A GOLF BALL SIZE HOLE AND RUST ON THE PASSENGER CRADLE ARM AND RECCOMMENDED US NOT TO DRIVE. AFTER RESEARCHING I HAVE FOUND WE ARE NOT THE ONLY OWNERS OF THE 2005 CHRYSLER PACIFICA WITH THIS ISSUE. *JS

I WANTED TO BRING TO YOUR ATTENTION A SAFETY CONDITION WITH CERTAIN YEARS ON THE CHRYSLER PACIFICA. MANY OF THE PACIFICAS ENGINE CRADLES ARE SEVERELY RUSTED; TO THE POINT OF IF A BREAK OCCURS THE ENGINE WILL FALL OUT OF THE VEHICLE. THIS ISSUE IS MAINLY ON YEARS 2004-2005. (I OWN A 2005 MODEL WITH SEVERE RUSTED ENGINE CRADLE.) THE ESTIMATED COST OF THIS REPAIR IS BETWEEN $2,500 AND $3,000. I HAVE CONTACTED CHRYSLER SEVERAL TIMES ABOUT THIS SAFETY ISSUE, THE 1ST TIME WAS NOV OF 2013 WITH THE MOST RECENT BEING 4/1/2014. CHRYSLER JUST SAYS ?WE?RE LOOKING INTO IT?. (REF CASE# 24293830) I HAVE CONTACTED THE MINNESOTA ATTORNEY GENERAL WHO SENT A LETTER TO CHRYSLER, BUT THEY DECLINED COVERAGE ON MY PACIFICA. I HAVE ALSO FILED A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. CHRYSLER HAS ACKNOWLEDGED THIS ISSUE BY EXTENDING THE WARRANTY ON CERTAIN BUILD DATES, (SEE...

OWN A 2005CHRYSLER PACIFICA LIMITED FULLY LOADED WHICHWAS PURCHASED NEW. THE CAR WAS BUILT IN AUGUST 2004. I TOOK IT IN FOR INSPECTION IN DECEMBER 2013 AND IT WAS DISCOVERED THE ENGINE CRADLE SUPPORTING THE ENGINE WAS BADLY CORRODED AND WOULD NEED REPLACED TO PASS INSPECTION AND IS A SAFETY ISSUE. CHRYSLER HAS ACKNOWLEDGED THIS DEFECT IN CARS MADE IN A 6 WK PERIOD AND AWARDED AN EXTENDED WARRANTY TO THESE VEHICLES BUT NOT MINE.. THIS IS A DESIGN FLAW IN THE CHEAP MATERIAL USED IN PRODUCTION AND I SHOULD GIVEN THE EXTENDED WARRANTY. MY WIFE AND GRANDCHILDREN WERE AT RISK WHILE DRIVING IT AND DIDN'T KNOW IT I AM A DECORATED VETERAN AND WILL BE CONTACTING THE PRESIDENT, MRS OBAMA AND INITIATING A CLASS ACTION LAWSUIT AND THE LOCAL NEWSCHANNEL.. I HAVE NO CHOICE BUT TO FIX IT BUT SEEK REIMBURSEMENT FOR THE EXTENDED WARRANTY.CHRYSLER NEEDS TO OWN UP...

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS AN EXCESSIVE RATTLING NOISE FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE UPPER AND LOWER TIE RODS IN ADDITION TO PERFORMING A FRONT-END ALIGNMENT. THE MECHANIC ALSO STATED THAT THE FRONT SUB FRAME WAS EXCESSIVELY CORRODED. THE MANUFACTURED WAS MADE AWARE OF THE FAILURE. THE SUB FRAME WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 132,000. UPDATED 06/10/14*LJ UPDATED 06/13/2014*JS

I TOOK MY 2005 CHRYSLER PACIFICA IN FOR A OIL CHANGE AND SAFETY INSPECTION AND WAS INFORMED THAT MY SUBFRAME/ ENGINE CRADLE HAS RUSTED THROUGH AND IS NO LONGER SAFE TO DRIVE THE CAR IS LESS THAN 10 YEARS OLD...THIS IS VERY UNSAFE AS I DRIVE THIS CAR EVERYDAY WITH 2 KIDS ANY HELP WOULD BE APPRECIATED. THE SERVICE AGENT WORKING ON MY CAR SAID WE WERE LUCKY IT HAS NOT FALLEN OUT YET AND HAD A SERIOUS ACCIDENT. *TR

WAS HAVING OIL CHANGED WHEN TECH CALLED MY ATTENTION TO THE SUBFRAME HAVING HOLES AND CORROSION.I LIVE IN A SALT STATE (OHIO). *TR

STARTED WHEN BACKING AND TURNING WHEEL TO LEFT A CLUNK OCCURRED AND LEFT WHEEL FELT 'STUCK'. THOUGHT IT MAY HAVE HAD SOMETHING TO DO WITH THE EXTREMELY FRIGID TEMPERATURES OF THE SEASON. A SHORT TIME LATER I FELT CLUNKING UNDER MY FEET WHEN DRIVING OVER DIPS OR BUMPS AT ANY SPEED. FOR SOME I THOUGHT IT WAS AGAIN THE IDLER ARMS OR BALL JOINTS AS I HAVE HAD MANY MANY SUSPENSION REPAIRS. ODDLY IT WAS NEVER MENTIONED BY ANYONE AT THIS CHAIN REPAIR SHOP THAT THE ENGINE CRADLE WAS OF ANY CONCERN. I DID BRING MY CAR IN TO A DIFFERENT CHAIN REPAIR SHOP FOR A DETERMINATION OF THE CLUNKING PROBLEM AND WAS SHOWN WHEN PUTTING THE TRANSMISSION INTO REVERSE THE ENGINE FELL WAY DOWN THEN WAS SHOWN THE VERY RUSTED OUT ENGINE CRADLE AND GIVEN AN ESTIMATE OF $1800.00 FOR REPAIR WITH A USED CRADLE. I THEN TOOK THE...

SUBFRAME RUSTED OUT COMPLETELY. MY MECHANIC FOUND IT IN A ROUTINE CHECK. UNSAFE TO DRIVE. *TR

BOUGHT THIS CAR USED FROM A DEALER OWNED THE CAR FOR APPROX 8 MONTHS WE WERE MAKING A RIGHT HAND TURN HEARD THIS REALLY LOUD NOISE AND THE CAR WOULD NO LONGER RUN. WE WERE TOLD THE SUBFRAME AND MOTOR MOUNTS WERE BROKEN. NOW 1 1/2 YEARS LATER MY CAR HAS BEEN ACTING VERY STRANGE THE TRANSMISSION IS SLIPPING THE CAR WONT GO IF YOU STEP ON THE GAS AND MY MECHANIC HAS INFORMED ME THAT ONCE AGAIN I HAVE BROKEN MOTOR MOUNTS. I HAVE OWNED THIS CAR FOR ALMOST 3 YEARS AND HAVE ONLY PUT ABOUT 30,000 MILES ON IT THIS SHOULD NOT BE HAPPENING. *TR

TOOK VEHICLE TO MECHANIC FOR ROUTINE MAINTENANCE. UPON INSPECTING THE UNDERSIDE OF THE VEHICLE THE SUBFRAME OF THE VEHICLE IS RUSTING AND HAS HOLES SOME AS LARGE AS THREE TO FOUR INCHES IN DIAMETER. *TR

I WAS HAVING MY VEHICLE INSPECTED AND WAS INFORMED THAT MY ENGINE CRADLE WAS RUSTING THROUGH. I CHECKED OUT THE PROBLEM ON LINE AND FOUND OUT THAT THIS IS A RECOGNIZED PROBLEM WITH 2004 PACIFICA'S AND THAT CHRYSLER HAS OFFERED AN EXTENDED WARRANTY DUE TO MANUFACTURES DEFECT. HOWEVER THERE IS ONLY A ONE MONTH PERIOD (IN-SERVICE DATE) THAT APPLIES TO THE WARRANTY. YOU CAN PUT YOUR FIST THROUGH THE ENGINE CRADLE. ENGINE VIBRATES AND WE ARE CONCERNED THAT IT WILL FALL OUT OF THE CAR AND KILL SOMEONE. WE WONT LET OUR KIDS DRIVE IT ANYMORE AND CANT AFFORD TO REPLACE IT. IT IS APPARENT THAT THIS IS A COMMON SAFETY PROBLEM THAT COULD RESULT IN SERIOUS INJURY AND CHRYSLER NOT ONLY MADE NO ATTEMPT TO CONTACT BUYERS, BUT ALSO FAILS TO ACCEPT RESPONSIBILITY FOR THE MANUFACTURES DEFECT. PLEASE DO YOUR JOBS AND PROTECT US FROM THIS OBVIOUS DEFECT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

NHTSA PLEASE NOTICE HOW MANY PEOPLE HAVE SUBMITTED THIS PROBLEM. OVER 50 JUST SINCE THIS JANUARY. SUBFRAME CORROSION TO THE POINT THE MECHANIC DIDN'T EVEN THINK IT SHOULD BE DRIVEN HOME. ENGINE, TRANSMISSION, FRONT WHEELS COULD ALL FALL AT ANY MOMENT. WHY HASN'T ANYONE DONE ANYTHING ABOUT THIS? I SEE OVER 50 PEOPLE HAVE COMPLAINED ABOUT THIS VERY PROBLEM SINCE ONLY THIS JANUARY. LUCKILY WE NOTICED IT, HATE TO THINK OF ALL THE OTHER PACIFICA DRIVERS OUT THERE THAT HAVE NO IDEA THE DANGER THEY ARE IN. WHAT WILL IT TAKE? ONE DEATH? TWO DEATHS? HOW MANY PEOPLE, CHRYSLER? THIS IS OBVIOUSLY A MAJOR PROBLEM AND NEEDS TO BE FIXED AT NO COST TO THE CONSUMER. WHO HAS $2500 TO REPAIR THEIR CAR? NOT US. WILL BE CONTACTING CHRYSLER TO NO AVAIL I'M SURE BUT WORTH A TRY. *TR

WHILE OPERATING MY 2005 CHRYSLER PACIFICA LIMITED EDITION I HEARD A LOUD CLUNKING, POPPING, SOUND COMING FROM MY FRONT END, WHICH WAS EXACERBATED WHEN I TURNED EITHER LEFT, OR RIGHT. ALSO, I HAVE A CONSTANT SHAKING WHICH I FEEL THROUGH MY STEERING WHEEL, WHICH BECOMES MORE PRONOUNCED WHILE I AM BRAKING. ANYTIME I DRIVE OVER ANY TYPE OF BUMP, POTHOLE, OR EVEN JUST AN UNEVEN ROAD SURFACE IT CLUNKS. IT SOMETIMES MAKES A CLUNKING SOUND EVEN WHEN I AM OPERATING ON AN EVEN ROAD SURFACE. AS I START PULLING AWAY FROM A STOPPED POSITION, I OFTEN FEEL, AND HEAR A JERKING & LUGGING, WHICH SOUNDS LIKE THE ENGINE IS MOVING AROUND INSIDE THE SUB FRAME (ENGINE MOUNTS). I BROUGHT THE VEHICLE TO A LOCAL INDEPENDENT MECHANIC WHO INFORMED ME THAT THE SUB FRAME WAS SO ROTTED, THAT THE CONTROL ARM HAS PULLED OFF OF THE SUB FRAME. HE ALSO STATED...

OUR REGULAR MECHANIC HAS DETERMINED THAT THE UNDERCARRIAGE OF MY CAR IS RUSTED AND ROTTED TO THE POINT WHERE IT IS UNSAFE TO DRIVE . CAR WAS BROUGHT IN DUE TO ELECTRICAL FAILURE AS MENTIONED ABOVE . I HAVE NEVER RECEIVED RECALL NOTICES . I SPOKE WITH A CHRYSLER REP TODAY AND THERE IS NOTHING WE CAN DO BECAUSE ITS NOT WITH IN THE RECALL TIME FRAME . *TR

FOUND OUT IN DECEMBER 2013 GETTING TIRES, THAT ENGINE CRADLE HAD SERIOUS RUST AND TO WATCH IT. ENGINE LIGHT CAME ON IN JANUARY 2014, AND CAR NEEDED TRANSMISSION WORK. MECHANIC TOOK FRAME OFF AND IT RAINED RUST PARTICLES FROM THE HORRIBLY CORRODED ENGINE CRADLE FRAME. CALLED CHRYSLER, WANTING TO SPEAK WITH SUPERVISOR. I WAS TOLD THAT A SUPERVISOR WOULD CALL ME WITHIN 24 HRS. NEVER HAPPENED. CALLED AGAIN A WEEK LATER, AND THAT OPERATOR FOUND OUT MY ORIGINAL MESSAGE WAS NEVER DELIVERED TO A SUPERVISOR. AND NOW I"M WAITING AGAIN FOR 24 HRS FOR SOMEONE TO CALL ME. *TR

EXCESSIVE RUSTING OF ENGINE CRADLE. POSSIBILITY OF FRONT END OF SUBFRAME FALLING OUT OF THE CAR. *TR

MY CHRYSLER PACIFICA WAS DIAGNOSED WITH A BAD ENGINE CRADLE, CRADLE IS RUSTED, HAS A LONG RUST HOLE ABOUT 7 INCHES LONG, WILL NEED A CRADLE REPLACEMENT, FRAME IS UNSAFE. SOME 04'S-05'S WERE RECALLED FOR SAME PROBLEM, MINE WASN'T INCLUDED IN THE RECALL FOR SOME REASON, I'M HAVING THE SAME PROBLEM EVERYONE ELSE IS. CONTACTED CHRYSLER AND SAID THERE WASN'T ANYTHING THEY COULD DO FOR ME, ITS DEFINITELY A SAFETY ISSUE. *TR

I HAVE HAD MY VEHICLE SINCE 2008. I TOOK IT IN FOR A OIL CHANGE AND WAS TOLD THAT THE SUBFRAME/ENGINE CRADLE WAS ROTTED AND UNSAFE. I LIVE IN OH. AND WAS TOLD BY CHRYSLER, SINCE MY VEHICLE WAS ORIGINALLY SOLD IN AZ. THAT IT IS NOT COVERED TO HAVE THE ENGINE CRADLE REPLACED. THE VEHICLE IS A 2005 AND HAVE BEEN IN A "SALT STATE" FOR 5 YEARS. I LOCATED A LETTER ONLINE THAT WAS SENT OUT AND IT DOESN'T STATE WHERE THE VEHICLE WAS PURCHASE WOULD BE COVERED, BUT PLACE OF OPERATION. TO ME 5 YEARS OF OH WINTERS AND SALT HAS BEEN THE PLACE OF OPERATION. AFTER SEARCHING OUT THE PROBLEM CONCERNING THE ENGINE CRADLE, I HAVE FOUND THAT IT HAS BEEN A BIG PROBLEM. *TR

WE BOUGHT OUR 05 PACIFICA A COUPLE MONTHS AGO USED WE WERE AWARE OF THE ENGINE CRADLE BEING LOSE WE THEN FOUND OUT IT WAS CORRODE OUT ON THE RIGHT SIDE OF THE MOTOR AND STEERING RACK PROBLEM AND WAS WONDERING IF THERE IS A RECALL ON EITHER OF THESE ITEMS WE SEE THAT ALOT OF 05 HAVE THE SAME PROBLEM WERE CAN I TAKE MY CAR TO GET IT FIXED. *TR

ON NOVEMBER 12TH 2013 , I TOOK MY 2005 CHRYSLER PACIFICA TO BE INSPECTED. I WAS TOLD THE VEHICLE COULD NOT PASS INSPECTION SINCE THE FRONT SUB FRAME WAS ROTTED AND THE VEHICLE SHOULD NOT BE DRIVEN. I WAS ALSO TOLD REAR SUB FRAME BUSHINGS AND THE FRAME ITSELF WAS WEAK. THE CAR ONLY HAS 127359 MILES ON IT. THIS IS UNREAL !!!!!!! I CALLED CHRYSLER TO NO AVAIL. I WAS WONDERING HAS ANYONE THOUGHT CLASS ACTION SUIT ?? *TR

WHEN DRIVING THE VEHICLE IT SHAKES ON PASSENGER SIDE SOME AWFUL, SCARY TOO FEELS LIKE ITS GONNA FALL DOWN ON THE STREET OR THE TIRE IS GONNA FALL OFF. *TR

VEHICLE WAS SUBMITTED TO AUTHORIZED NEW YORK INSPECTION STATION FOR YEARLY STATE-REQUIRED INSPECTION. VEHICLE FAILED INSPECTION. INSPECTOR CITED MULTIPLE HOLES IN THE "CRADLE" FRAME MEMBER SUPPORTING ENGINE, STEERING, AND SUSPENSION PARTS. "CRADLE" WAS COMPLETELY PERFORATED IN SEVERAL PLACES BY CORROSION, AND SHOWED SIGNS OF ADDITIONAL CORROSION WHICH WOULD ULTIMATELY LEAD TO MORE HOLES. CRADLE WAS JUDGED STRUCTURALLY COMPROMISED. INSPECTION STATION CONSULTED NY DMV AND IT WAS DETERMINED AND REPORTED TO ME THAT VEHICLE IS UNSAFE, AND THAT REPLACEMENT OF CRADLE WOULD BE REQUIRED TO RETURN VEHICLE TO SERVICE AND TO PASS NEW YORK STATE INSPECTION. IT WAS EXPLAINED TO ME THAT A MINOR IMPACT -- SUCH AS ENCOUNTERING A POTHOLE AT SPEED, OR HITTING AN OBJECT WITH THE FRAME OR BODY OF THE VEHICLE -- COULD CAUSE COLLAPSE OF THE FRONT END STRUCTURE OF THE VEHICLE, LOSS OF STEERING CONTROL, LOSS OF THE ENGINE FROM THE ENGINE COMPARTMENT, COLLAPSE OF...

WHILE IN FOR REPAIRS, OUR MECHANIC DIAGNOSED THAT THE ENGINE CRADLE OF OUR 2005 CHRYSLER PACIFICA TOURING AWD SPORTS TOURER 4-DR HAS RUSTED ALMOST COMPLETELY THROUGH AND ADVISED THAT THE VEHICLE IS UNSAFE TO DRIVE WITHOUT IMMEDIATE REPAIRS. ACCORDING THE MECHANIC, THE ENGINE CRADLE SUPPORTS BOTH THE ENGINE AND THE FRONT STEERING/SUSPENSION ASSEMBLY COMPONENTS, THAT COULD CAUSE THE DRIVER TO LOSE CONTROL UPON FAILURE, AND CAUSE A CRASH. AFTER CONDUCTING RESEARCH ON VARIOUS WEBSITES, I FOUND THAT NUMEROUS CONSUMERS/OWNERS OF PACIFICA MODELS MANUFACTURED BETWEEN 2004 AND 2006 ARE REPORTING THIS ISSUE AND CHRYSLER IS AWARE OF THIS SPECIFIC PROBLEM AND LISTED IT AS A POSSIBLE DEFECTIVE PART. IN RESPONSE, CHRYSLER HAS ISSUED AN EXTENDED WARRANTY, LIMITED TO CERTAIN STATES (WHICH THEY REFER TO AS 'SALT BELT STATES") COVERING REPAIRS FOR THIS PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE WE PURCHASED IT, EXAMINED AND SUBMITTED A REQUEST TO CHRYSLER...

WAS INFORMED BY OUR MECHANIC THAT THE FRONT CROSSMEMBER/ENGINE CRADLE/K-FRAME HAD RUSTED THROUGH AND THAT THIS WAS A COMMON PROBLEM WITH THIS MAKE/MODEL/YEAR VEHICLE. CHRYSLER ISSUED A RECALL DUE TO THIS DEFECT, BUT IT ONLY COVERED MANUFACTURING DATES UP TO MARCH 31, 2004 AND OUR VEHICLE WAS MANUFACTURED IN JUNE OF 2004. I HAVE SEEN THAT THIS CONTINUED TO BE A VERY COMMON PROBLEM WITH VEHICLES AFTER THE MARCH MANUFACTURE DATE AND CALLED CHRYSLER TO SEE WHAT COULD BE DONE AS THIS IS A VERY EXPENSIVE REPAIR OF A KNOWN ISSUE THAT HAD BEEN RECALLED ON OTHER VEHICLES. CHRYSLER STATED THAT THIS WAS NOT COVERED BY RECALL AND THERE WAS NOTHING THEY WERE WILLING TO DO TO ASSIST US. *TR