NHTSA Complaint #10576986 — 2005 CHRYSLER PACIFICA

I WANTED TO BRING TO YOUR ATTENTION A SAFETY CONDITION WITH CERTAIN YEARS ON THE CHRYSLER PACIFICA. MANY OF THE PACIFICAS ENGINE CRADLES ARE SEVERELY RUSTED; TO THE POINT OF IF A BREAK OCCURS THE ENGINE WILL FALL OUT OF THE VEHICLE. THIS ISSUE IS MAINLY ON YEARS 2004-2005. (I OWN A 2005 MODEL WITH SEVERE RUSTED ENGINE CRADLE.) THE ESTIMATED COST OF THIS REPAIR IS BETWEEN $2,500 AND $3,000. I HAVE CONTACTED CHRYSLER SEVERAL TIMES ABOUT THIS SAFETY ISSUE, THE 1ST TIME WAS NOV OF 2013 WITH THE MOST RECENT BEING 4/1/2014. CHRYSLER JUST SAYS ?WE?RE LOOKING INTO IT?. (REF CASE# 24293830) I HAVE CONTACTED THE MINNESOTA ATTORNEY GENERAL WHO SENT A LETTER TO CHRYSLER, BUT THEY DECLINED COVERAGE ON MY PACIFICA. I HAVE ALSO FILED A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. CHRYSLER HAS ACKNOWLEDGED THIS ISSUE BY EXTENDING THE WARRANTY ON CERTAIN BUILD DATES, (SEE LETTER BELOW): CHECKOUT AN NBC NEWS REPORT ON THIS ISSUE: WWW.NBCCHICAGO.COM/INVESTIGATIONS/MINIVAN-OWNERS-WANT-CHRYSLER-TO-CONCEDE-RUST-PROBLEMS-241535881.HTML. MY VEHICLE HAS BEEN DIAGNOSED BY TWO MECHANICS, ONE OF WHICH IS ROSEVILLE CHRYSLER-JEEP. AND BOTH AGREE THAT THE ENGINE CRADLE MUST BE REPLACED. MY VEHICLE IS IN PERFECT CONDITION. THE RUSTED ENGINE CRADLE WOULD NEVER BE NOTICED BY A COMMON PERSON. SOMEONE COULD HAVE THIS ISSUE AND NOT KNOW IT UNLESS A MECHANIC WOULD HAPPEN TO NOTICE IT. LUCKILY MINE DID! IN LIGHT OF THE RECENT GM ISSUES WITH IGNORANCE OF THE POWER STEERING ISSUE I WOULD THINK THAT CHRYSLER WOULD TRY AND GET AHEAD OF THIS SERIOUS SAFETY ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR