NHTSA Complaint #10618758 — 2005 CHRYSLER PACIFICA

AFTER TAKING OUR 2005 PACIFICA TO A CHRYSLER DEALERSHIP TO BE LOOKED AT FOR RATTLING AND KNOCKING NOISES IN THE FRONT END AND COMPLAINTS OF THE CAR SOUNDING LIKE IT WAS GOING TO FALL APART, ESPECIALLY WHEN DRIVING OVER BUMPY ROADS; I WAS ADVISED THAT THE ENGINE CRADLE, SUBFRAME, SWAY BAR LINKS AND FRAME BUSHINGS NEEDED TO BE REPLACED DUE TO RUST AND CORROSION. THE COST WOULD BE BETWEEN $3000.00 AND $4500.00. WE WERE ADVISED THE CAR WAS VERY UNSAFE TO DRIVE. WE ASKED THE DEALERSHIP TO TAKE PICTURES OF THE FRONT END WHEN THEY PUT IT UP ON THE LIFT. WHEN WE RECEIVED THE PICTURES VIA EMAIL, WE WERE HORRIFIED BY WHAT WE SAW. WE WERE GRATEFUL THAT WE WERE NOT INVOLVED IN WHAT COULD HAVE BEEN A TRAGIC ACCIDENT HAD WE NOT TAKEN THE CAR IN TO BE LOOKED AT. WE WONDERED WHY THIS HAPPENED AS WE HAVE 3 OTHER CARS OLDER THAN THIS CAR. THEY HAVE BEEN INSPECTED AND DO NO HAVE THIS PROBLEM. AFTER SOME INVESTIGATING WE HAVE FOUND OUT THIS IS A COMMON PROBLEM WITH THIS VEHICLE, YEAR AND MAKE AND CHRYSLER IS WELL AWARE OF IT, THEY HAVE NO PLANS TO DO A RECALL OR ADVISE OWNERS OF THE PROBLEM, OR AT LEAST NOT UNTIL THERE IS A FATALITY OR SOME HORRIFIC ACCIDENT DUE TO THIS FAULTY PRODUCT CHRYSLER IS PUTTING IN THEIR VEHICLES. WE HAVE LOST ALL FAITH IN CHRYSLER.THEY MUST THINK VERY LITTLE OF HUMAN LIFE. *TR