2021 VOLKSWAGEN ID.4 Electrical System Problems

Got in my car today and have NO DASHBOARD INFORMATION, no speedometer, no battery information, no back up camera, no access to any software related information.

The contact owns a 2021 Volkswagen ID.4. The contact stated that upon starting the vehicle, the instrument panel briefly failed to display pertinent vehicle information. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the system was failing to boot and required a systems update. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 2,700.

The contact owns a 2021 Volkswagen ID.4. The contact stated while driving at approximately 35 MPH, the "Travel Assist" and the "Forward Collision Avoidance" system warning lights illuminated. The contact stated that while drifting into the lane in the past there was a vibration in the steering wheel to alert the driver. The contact stated that the steering wheel no longer vibrated while the warning light was illuminated. Additionally, the contact stated that the front passenger’s side occupant air bag sensor warning was displayed and stated that the sensor was off, with an occupant seated in the seat. The contact had taken the vehicle to a local dealer who diagnosed the failure with the Forward Collision Avoidance and the Travel Assist and a software update was performed. The contact stated that for the passenger’s side air bag sensor to be diagnosed, the dealer needed to remove the seat to determine...

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Description matches to Recall 24V344 has just happened to my car today while I was driving on freeway. It was a scary experience.

Car stopped without warning on six lane road in busy traffic. Display indicated electrical system failure. Vehicle would not re-start. Fortunately I was able to exit the vehicle and make it to the edge of the road but this was a very dangerous situation. Car was traveling between 30-40 mph at time. All active recall work had been performed per the dealership.

The screen showing the speed and the backup can stop working at any point leading to a crash and compliance issues. It's been several months and VW still has not come up with a solution for this recall and these cars are still on the streets, hence they are a major threat to consumer safety.

I got out of my car on Saturday, April 20th at a shopping mall 50 miles from my house. I parked and my screen told me that I had an over the air software update that I needed to install. I began installation of the update and parked and left my vehicle. I returned approximately 2 hours later and the car would not shift into drive. I had a yellow error message that said my cornering light was not functioning properly, but nothing referencing why my car wouldn't go into drive. I sat and tried to troubleshoot for another hour before calling roadside assistance. I was away from home, so they explained that they would only be able to tow it to a nearby dealership. It was after hours, nothing was open and it wouldn't be open until the following Monday. I paid almost 500 dollars to tow the vehicle...

No information displayed on main large monitor. No buttons response. Monitor over steering wheel does not display speed. Cannot safely drive the car without this information.

The contact owned a 2021 Volkswagen ID.4. The contact stated that while driving on a highway at a moderate speed, traffic came to a sudden halt. The vehicle's forward avoidance collision feature was activated; however, the feature did not perform at full capacity and hesitated to fully stop. The contact repeatedly pumped the brake pedal; however, the vehicle independently accelerated and crashed into the vehicle ahead which resulted in a five-vehicle accident. An unknown red warning light appeared on the instrument panel during the failure. The air bags deployed upon impact. Upon air bag deployment, the contact sustained burns to the left thumb and chest; additionally, the contact experienced soreness to the cervical spine, neck, both knees and ankles. The driver of the vehicle which the contact directly hit also sustained a sore neck but neither driver sought medical attention. The vehicle was towed to an independent mechanic where the...

These recalls are old: February 7, May 5, and August 25 of last year. My local dealership, Hansel Volkswagen, 2951 Corby Ave, Santa Rosa, CA 95407 (1-707-578-1320), is unable to get the parts for these repairs from VW of America, even though WV of America is steadily building new cars. My 2021 ID4 is still not repaired.

Intermittent problem since purchasing the car in September 2021: if child safety lock is engaged when parking the car and the doors are otherwise unlocked, upon exiting the car, the rear doors will not open from the outside. Clicking unlock on the key FOB won't unlock the doors. I need to power the car on again and deactivate the lock from within the car. Earliest occurrence was in October 2021.

For fuse function, location and value, the owners manual has incorrect information which is worse than no information at all. This creates a safety and fire hazard in cases where higher amperage fuses can be placed in lower amperage circuits. The fuse panel cover is also deficient with no information about fuse function, location or value. The implication is that in time of need, an operator is unable to locate and replace a fuse to make the vehicles safety and operating systems functional. Worse yet, if a fuse is replaced it can be the wrong value creating a fire hazard or compromising the vehicles wiring and safety systems. I have called VW corporate customer service twice and explained how my safety is being compromised. VW will not take action. No solution offered. No effort.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, the back over prevention camera and the touch screen failure occurred intermittently. The vehicle was taken to the dealer. The contact was informed that the parts were unavailable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000. Parts distribution disconnect.

The entire electrical panel went blank with no way to reset onsite. Had to drive to car without being able to see the speedometer or anything else. After getting to location and leaving the car for an hour, it reset itself. The car's Infotainment often goes out and can be rebooted by me. Used to think this part was normal but I don't think it is based on how often I have to do it. Car also has surged when driving, i.e. driving and it suddenly slows down then recovers back to normal speed. Finally, backup camera detects things that are not there and slams on breaks which is jarring to the car occupants. VW has tried unsuccessfully to repair and are "unable to replicate" the black out and the backup camera. The surge is new and not yet been looked at by them. However, I have very little faith...

Manufacturer and dealership in my area have been unable to schedule me for getting Safety Recall for High Voltage Battery Management Control Module Software (97ZZ) done to my vehicle. I have been in the waitlist for dealership to do this recall since May 2023. Several times the dealership has said that the battery modules are backordered with no ETA.

The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 23V040000 (Electrical System), and 23V312000 (Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have an id.4 (VIN: [XXX] ) which has recall issues. I've been trying to get this rectified but have been told there is no resolution for the past 6+ months. yesterday both my speedometer and main (entertainment) screen went blank. I called the dealer and was told they do not know what the issue is, but the vehicle is safe to drive since it "works". I do not know what the speed is, and I get warnings that none of the sensors work (front, airbag, speed control, etc...). I contacted VW corporate and was told this is a dealer problem. I keep getting put in between the corporate office and dealer with no resolution, yet I paid 50k for car that isn't safe for my family (I have a 5 year old). What am I supposed to do? Also VW dealership said they can take the car in, hold...

The car was inoperative because it would not allow the driver to shift from neutral to drive or reverse. There was an error code with the emergency break and the auto hold break.

The car was stuck in the garage; the electronic parking brake failed to disengage. I couldn't shift to the Drive mode. The vehicle had to be dragged out from the garage and is presently at the dealer. The dealer was able to reproduce and confirm the issue. Many errors popped up on the Dashboard when turning on the start button - Electrical System Not working correctly, Drive System Error, Auto Hold Error, TPMS Error. There were no warning lamps, messages, or other symptoms of the problem before the failure. The vehicle is a risk as it may not brake at high speed or fail to move after coming to a complete stop. The vehicle is at the dealer, and I have opened up a case with Volkswagen today and am awaiting to hear from them. Its UNKNOWN if the manufacturer had inspected the vehicle.

There is a warning that repeatedly comes on while driving: " Warnings and information not available. Drive with greater care!" While this warning light is on I am unable to see my speed, the time, and miles driven. The temperature gage turns to Celsius, the touchscreen works sporadically and the rear camera does not work at all. The only information that I have been given is to turn the car off and let it sit for 5 minutes. After doing that the warning will come on for about 15 min, turn off for a few minutes and then turn on again.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Numbers: 23V040000 (Electrical System) and 23V312000 (Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and determined that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID4. The contact received notification of NHTSA Campaign Numbers: 23V312000 (Structure) and 23V040000 (Electric System) however, the part to do the recall repairs was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I am writing because VW has been unable to fix the recalls associated with my car. The earliest they say they can fix the major recall associated with the car battery is December 2024. This is unacceptable and I hoping the NHTSA can put pressure on VW to fix this problem.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. Two local dealers were contacted, and both confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4. The contact stated that while his wife was opening the driver's side rear door, she was shocked by an electrical discharge. The contact stated that his wife's hand hurt for several days, however she was not burned by the discharge. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.

UNKNOWN All LCD screens would not display an image including the one that displays the speed at which the vehicle is traveling. The only difference from normal was the car sitting in the sun for a few hours and the back of the LCDs being hot to the touch. Was able to remedy by running the AC on Lo with the car empty for about 20 minutes. The car did not have a visible speedometer or anything else available on that screen. There bottom row of icons did display on start up and did not show any errors. However I would say that it is a fairly big issue not knowing the speed you are going. I have seen on a VW ID forum other people having had this issue. Vehicle has a service appointment August 31 for this issue. Not yet for replication or inspection. There was no warning...

I have been trying to get access to this recall and Volkswagen is not helping. The local dealer did not have the capability but also would not arrange for it's shipment to the closest facility with the ability. It is electric and there are inadequate chargers to take it long distances for this recall, plus it would interfere with taking care of my work and family. The facility in Chattanooga I have contacted multiple times but they never call me back to schedule the fix. I made an online appointment several hours away in Nashville since weeks have gone by without word from Chattanooga, but doubt the car will be able to make it that far if there are ANY traffic issues getting there.

In April, 2023 I took my 2021 VW ID4 in for a recall service. At that time they discovered issues with the car’s high voltage battery. This has led to a continual vehicle warning that my electrical system is not functioning properly and needs service. I was also told that the estimated range of the car is undependable, making trips of any distance impossible. I have had two service repairs scheduled, both canceled. The dealer now tells me that whatever is necessary for the repair has been back ordered to December. This means that my car will not have been fully functioning for eight months.VW continues to build ID4s but cannot keep those already sold in good repair.

The contact owns a 2021 Volkswagen ID.4. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the control board needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the steering wheel needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V04000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The failure mileage was approximately 2,000

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V04000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 23V040000 (Electrical System) and 23V312000 (Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 40 MPH, the low coolant and the electrical system warning lights illuminated. The contact stated that the vehicle decelerated to 5 MPH. The contact was able to park on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer: Napleton's Volkswagen of Orlando (12700 E Colonial Dr, Orlando, FL 32826:(855) 843-6461), where it was diagnosed with needing the radiator to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000....

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 9,000. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4. The contact stated that the “Service Now” warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. The contact stated that the issue was related to a Service action program regarding the hybrid battery pack. The failure mileage was approximately 10,000.

VW issued a recall stating the following: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate. Recall consequence: A reset or deactivation may cause a loss of drive power, increasing the risk of a crash. Recall action: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ. Since the notification in March, no dealer in the DC area has been certified to make the repair, and as of June 12, 2023, no shop in America is able to repair the issue due to a lack of parts.

On 5/10/2023 I got into the vehicle, started, put it in Drive, and noticed the FRONT PASSENGER DOOR was showing ajar in the instrument cluster. I grabbed the door and confirmed it had become unlatched and had to close it again. On 5/16/2023 I again was in the vehicle, in drive, but not moving when the FRONT PASSENGER DOOR opened on its own with no occupant. I reached over and closed the door, but the door locks became inoperative for several minutes.

The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the computer dashboard became inoperable, displaying a black screen. The vehicle was taken to the dealer and diagnosed as having HB Battery Management Control Unit failure; however, the vehicle was not repaired. The contact was informed that a fix would be available in 2025. The manufacturer was made aware of the failure. The failure mileage was approximately 18,655.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) and 23V312000 (Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Instrument cluster returned error "warnings and information not available. Drive with greater care!" While vehicle was in motion. Issue resulted in loss of speedometer and other systeam safety features including blind spot monitoring, lane assist etc. Loss of speedometer while in motion was of the largest concern. The car produces audible alerts for errors such as low tire pressure or low wiper fluid, but this critical error did not.

I contacted several local Volkswagen dealers regarding safety recall (Manufacturer Recall Number97ZZ, NHTSA Recall Number23V040) to get my vehicle repaired. None of them have parts associated with this repair and told me it will take more than a year to get them. I contacted VW customer service and they are unable to help resolve the issue. I am now forced to drive an unsafe car for more than a year. If VW cannot address this safety issue in a timely manner, I would like them to replace it with a safer vehicle without safety issues.

I have made multiple appointments at WINN VW of Woodland Hills, CA to have these recalls repaired (57J5, 97ZZ) only to have the dealership cancel the appointments both times. I called Galpin VW of Van Nuys, CA and was told flat out that they would not schedule my vehicle for repairs. I was last given an appointment of January 8th, 2024 by Santa Monica VW of Santa Monica CA. I believe that VW is acting with gross negligence and not making a good faith effort to have these recalls repaired in a reasonable timeframe and is therefore putting me and my family lives and safety in danger.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Dick Hannah Volkswagen (3500 NE Auto Mall Dr, Vancouver, WA 98662) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

There is an open safety recall for the HV battery that is unable to be fixed in a reasonable time. My local dealer can't fix because they don't have a HV technician and when I called another I was told I can't get it fixed until April, 2024. How can a vehicle manufacturer sell cars that it cannot fix because there are not enough technicians especially with safety issues. Why can they continue to sell cars they cannot fix in a timely manner. I am stuck with the car because not many people want to buy a car with an open safety recall that cannot be fixed in a reasonable time. What are my rights?

The contact owns a 2021 Volkswagen ID.4. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond and started to lose motive power. Several unknown warning lights were illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact later received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Napleton's Volkswagen of Sanford (4175 S Orlando Dr, Sanford, FL 32773) were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 10,000. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer, a second dealer Cardinale Volkswagen (500 Auto Center Cir, Salinas, CA 93907) and third dealer Santa Cruz Volkswagen (1616 Soquel Ave, Santa Cruz, CA 95062) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.