2021 VOLKSWAGEN ID.4 Fuelpropulsion System Problems

Battery cell issue not resolved due to charger recall. Vehicle now unable to drive. Door handle recall still outstanding and predicted completion unknown due to parts issue. This in it self is dangerous as doors can open randomly while driving.

On March 26, 2024 the VW Id.4 caught fire while being driven on freeway. The driver was able to pull over and escape from the vehicle as it burned but sustained burns to his left arm, hand and face. The vehicle was engulfed in flames and destroyed. An inspection of the vehicle and battery modules in October of 2024 by VW experts and experts for the driver determined that the fire started in one of the battery modules and was not due to external causes or road hazards. The remains of the vehicle and battery modules have been preserved.

The actuator that locks the charge port door failed in the closed position so the car could not be charged. I took the car to the dealer and the broke the covering off the charge port door so the car could be charged. The actuator and to door need to be replaced.

I got out of my car on Saturday, April 20th at a shopping mall 50 miles from my house. I parked and my screen told me that I had an over the air software update that I needed to install. I began installation of the update and parked and left my vehicle. I returned approximately 2 hours later and the car would not shift into drive. I had a yellow error message that said my cornering light was not functioning properly, but nothing referencing why my car wouldn't go into drive. I sat and tried to troubleshoot for another hour before calling roadside assistance. I was away from home, so they explained that they would only be able to tow it to a nearby dealership. It was after hours, nothing was open and it wouldn't be open until the following Monday. I paid almost 500 dollars to tow the vehicle...

These recalls are old: February 7, May 5, and August 25 of last year. My local dealership, Hansel Volkswagen, 2951 Corby Ave, Santa Rosa, CA 95407 (1-707-578-1320), is unable to get the parts for these repairs from VW of America, even though WV of America is steadily building new cars. My 2021 ID4 is still not repaired.

With the vehicle in 'B' mode, I started acceleration in a moderate fashion. After about 30 feet the car lost power. Pressing the accelerator further had no effect. Releasing the accelerator then pressing it immediately power was restored. The car has been to the dealer twice for this issue. Neither time could it be duplicated. It has happened five times in the past two months with the last incident almost resulting in an accident.

Upon slowing down to a stoplight/intersection and then accelerating (like you arrived at a red light that just changed to green) the vehicle does not accelerate or have power, even when accelerator if fully pressed for 5-10 seconds, then it suddenly starts working properly again. This occurs most often in ‘B’ drive mode, but has done in ‘D’, also with and without ‘auto hold’ function enabled.

The car was inoperative because it would not allow the driver to shift from neutral to drive or reverse. There was an error code with the emergency break and the auto hold break.

My VW id4 2021 has been recalled for High Voltage battery issues. My local dealer, FLOW vw of Asheville NC cannot perform the work as they do not have a certified technician. The closest tech I can find is in Bristol TN. VW will only tow my car to the closest dealer, FLOW in Asheville. Should VW be responsible to get my car to a dealer that can perform this work? How can we make this happen? Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In April, 2023 I took my 2021 VW ID4 in for a recall service. At that time they discovered issues with the car’s high voltage battery. This has led to a continual vehicle warning that my electrical system is not functioning properly and needs service. I was also told that the estimated range of the car is undependable, making trips of any distance impossible. I have had two service repairs scheduled, both canceled. The dealer now tells me that whatever is necessary for the repair has been back ordered to December. This means that my car will not have been fully functioning for eight months.VW continues to build ID4s but cannot keep those already sold in good repair.

I contacted several local Volkswagen dealers regarding safety recall (Manufacturer Recall Number97ZZ, NHTSA Recall Number23V040) to get my vehicle repaired. None of them have parts associated with this repair and told me it will take more than a year to get them. I contacted VW customer service and they are unable to help resolve the issue. I am now forced to drive an unsafe car for more than a year. If VW cannot address this safety issue in a timely manner, I would like them to replace it with a safer vehicle without safety issues.

I have made multiple appointments at WINN VW of Woodland Hills, CA to have these recalls repaired (57J5, 97ZZ) only to have the dealership cancel the appointments both times. I called Galpin VW of Van Nuys, CA and was told flat out that they would not schedule my vehicle for repairs. I was last given an appointment of January 8th, 2024 by Santa Monica VW of Santa Monica CA. I believe that VW is acting with gross negligence and not making a good faith effort to have these recalls repaired in a reasonable timeframe and is therefore putting me and my family lives and safety in danger.

Yesterday, April 26th, 2023 the above vehicle was involved in a serious accident, possibly related to the safety recall for the high voltage cell module. My wife was driving the vehicle on her way to work, as she did for the past 2 years. Sometimes she gets coffee for herself and a coworker, so that day she turned into a parking lot of the last MacDonalds before her job. She pulled up to the drive thru lane as she did many times before. She was not distracted by the phone, and her radio was turned off. There was nobody else in her vehicle, and her thought was on the coffee order. As she was pulling up to the 2 vehicles in front of her, something horrible happened in the next 3 or 4 seconds. Her vehicle accelerated suddenly, hit the car in front of her, bounced off to the right,...

Feb 07,2023 Manufacturer Recall Number97ZZ NHTSA Recall Number23V040 Recall StatusRecall Incomplete, remedy not yet available This report came out over a month ago. I have to drive my car with the knowledge that it's basically unsafe. Volkswagen has been completely silent about this problem for far too long. I understand that Volkswagen is working on the problem but they do not communicate with owners other than make promises they don't keep. Now they are telling us that we will hear by March 31. Does the NHTSA have the authority to demand that Volkswagen take action? I'm afraid to take my car out of the garage when almost every day, I read that someone else has problems with their car. This isn't right.

I was attempting to trade in my Id.4 for a Tesla and found out that my car had a major safety recall from Tesla. The recall has been out since Feb and I was never notified from VW. I called the dealership and the manager said he never heard of the problem and offered no solution except there is nothing they can do. Now I have to drive myself and my family around in a car that could crash. There is no insight when a fix will happen.

While driving the vehicle, error messages were displayed in the digital cluster indicating, among others, "electrical system not working, Safely stop vehicle", "I2V battery error", "Issue with all-wheel drive system", "Front/Travel Assist not working". In less than 10 seconds, the vehicle came to an unintended complete stop right as I was completing a left turn (to get the vehicle to the curb of the street) to park the car. A car was behind me and had to maneuver around me to proceed on its way. My daughter (in a child car seat in the back) and I were the only occupants and were at risk of a car collision because the car stopped moving in the middle of the road. I have now taken the car to a dealership for inspection. At the dealership, one of the representatives commented that this is not the first time they have seen this...

Recall has been active for life 6 months and VW has ZERO Idea when or what the fix is. This is a serious fault where the car can just stop operating. It is unacceptable for VW to ask me to roll the dice every day that I commute on the I-10 for 160 miles. This is a fatality accident waiting to happen!

The car displays warnings such as "travel assist unavailable," "electrical system not working properly," "drive system error" and "please service vehicle. The warnings appear upon startup after entering the car, or when attempting to shift from park to drive, park to reverse, or reverse to drive. The warnings leave the car in "park" and it cannot be moved. When they appear, the driver must exit the car and leave it stationary in the parking lot or busy street where the errors occurred for up to 30 minutes before the car's electrical and drive systems will reset. After reset, the car may or may not have recovered and become drivable, requiring at times multiple attempts before car can be moved. Having to leave the car in a parking lot is a nuisance. Having to leave the car in the middle of a street is hazardous.

We vehicle is stopped in any type of grade (hill, incline, or decline) when releasing the break pedal the vehicle will roll in the direction of the grade, power must be immediately applied to prevent roll. This could potentially cause a crash if a vehicle is behind/in front of another. The system should employ an auto hold type of grade breaking system. Vehicle has not been inspected, and is available upon request. This can be reproduced.

While operating the vehicle at stop lights on a grade or any situation the vehicle stops on a grade when releasing the brake the vehicle rolls back potentially causing a collision. Power must immediately be applied in these situations.

The vehicle went into complete shutdown, it was unable to be placed into Drive or Reverse and vehicle was completely immobile. Various warnings appeared on the instrument cluster. After letting the vehicle sit it was returned to the dealer, where they experienced the same issues, but eventually replaced various electrical components and re-booted/re-programmed the systems. Approximately 11 days after receiving the vehicle back from repair the same thing occurred, additionally the automatic hold feature, to prevent rolling in neutral, failed and the car rolled backwards in my driveway about 4 feet before I was able to apply the footbrake. Several warning signals said the vehicle should not be driven, the vehicle is now back at the dealer again.