2021 VOLKSWAGEN ID.4 Forward Collision Avoidance Adaptive Cruise Control Problems
19 NHTSA complaints on file
Forward Collision Avoidance Adaptive Cruise Control Issues in the 2021 VOLKSWAGEN ID.4
19 forward collision avoidance adaptive cruise control complaints have been filed with NHTSA for the 2021 VOLKSWAGEN ID.4. Of these, 4 involved a crash, 0 involved a fire, and 1 resulted in injury.
19
Complaints
4
Crashes
0
Fires
1
Injuries
0
Deaths
All Forward Collision Avoidance Adaptive Cruise Control Complaints
This vehicle has had multiple electrical system failures that minimally disable driver assist safety features. An error message is received that the vehicle is experiencing electrical system failure. This is the third such message recieved since July 2024. I have had the vehicle serviced to resolve the prior two instances, after which the message is produced again. Given the high number of recalls for the model and the stop sale order last year, I don’t believe the manufacturer is honestly addressing the safety defects for this model. I have reported the issue to VW of America and they closed my case pending evidence. The VW dealership who serviced the vehicle purged my service records. When I produced the evidence I had of the system failures, VW of America is unresponsive.
Over the past month, the car has provided warnings when driving: 1. Front assist has limited availability, 2. ACC unavailable, and 3. Emergency assist is currently not available. Note: the ACC was not engaged when these messages appeared. On October 1 I was driving on a highway at about 65 MPH with adaptive cruise control engaged. The weather was clear. Suddenly the ACC disengaged and the car began to slow. I re-accelerated the car by pushing the accelerator and continued my trip without ACC. No accident occurred but I was surprised when the car began to slow without warning on a major highway at high speed. When it was safe to do so, I pulled over into the breakdown lane to read the messages. The two messages displayed were Front assist has limited availability and Emergency assist currently not available. The picture on the front of the dashboard also indicated...
when purchased from dealer . was told there were no recalls. Called Volkswagen america. said they would fix soon. no repair aviable. Car is unsafe.
I had backed in to a parking space in a parking lot. To exit, I shifted the car into Drive, gently touched the accelerator (which should have accelerated the car to 2 MPH) and turned the steering wheel about 90° clockwise with my left hand to straighten the wheels. In doing so, the base of my left thumb inadvertently pushed the Set button on the cruise control, causing it to set to 15 MPH, its minimum setting, and the car to rapidly accelerate. I jammed on the breaks but wasn’t able to stop in time to avoid colliding into the side of a passing car. Because my right knee was locked in my effort to stop my car, the force of the impact was transferred to my hip and, though nothing was broken, I ended up spending two days in the observation unit of my hospital followed by eight days...
VW still has not remedied the rebooting screens issue from their May recall. If the main driver information screen shuts off, cruise control and lane keep also shut off, which means the vehicle slows down and will not continue following the lane, resulting in the vehicle possibly being put in a dangerous situation.
Vehicle suffers from unintended and sudden acceleration when the "resume' capacitive touch button is accidentally brushed against. The vehicle is subject to injure or kill the vehicles occupants or others struck by the vehicle. Vehicle advised there is "no issue" with the vehicle but they did acknowledge the problem with the design of the steering wheel. The issue is intermittent and has occurred while driving at slow speeds in parking lots when the steering wheel is frequently turned more than 90 degrees and a body part can unintentionally touch the 'Resume" button.
Got in my car today and have NO DASHBOARD INFORMATION, no speedometer, no battery information, no back up camera, no access to any software related information.
On [XXX] approximately [XXX], I was in the drive-up line for Starbucks. The drive-up line was very slow so we waited for about 1/2 hour and I ended turning off my engine. I had plenty of room at least between 2-3 feet between myself and the car in the front. Then the line moved so, I put the car in Drive and covered the brake. I tapped the Gas/electric pedal and the car accelerated from 0 to 30 and lunged forward and I hit the car in front of me and they were pushed into the car in front of them. No one was seriously hurt, but police were called and ambulance arrived and found no injury - so there wasn't a police report. I was completely shocked that this happened so fast and I wasn't able to stop my car. So, when I hit the people in front of...
I was driving on a highway using the cars adaptive cruise control, when the car suddenly without warning slammed on the brakes. This caused me to be rear ended by a car behind me. The automatic emergency braking system had triggered without any hazard in front of me. Although there had not been a warning light of a malfunction, the car had previously activated phantom emergency braking. Previously the car on several occasions the cars AEB system activated but only briefly applied the brakes before quickly disengaging and the AEB warning went away. However, this time the brakes fully activated causing the car to stop abruptly from 50-60mph to a stop. I have not yet reported the issue to the dealer and no one has yet inspected the vehicle. Although no one was hurt, this issue could have caused very serious injuries and did cause significant damage to my vehicle...
The first time I was stopped at an intersection. Luckily there was no one in front of me as the car, without warning, accelerated at full throttle. Although my foot was on the brake, and I was braking as hard as I could, the car continued to lunge forward. It finally stopped and I backed up to my original position in the intersection. The second time it happened I was pulling into a parking spot in a busy shopping center. Without warning, the car accelerated out of control, and, although I was braking as hard as I could the car continued to accelerate forward. It jumped the curb, crossed the sidewalk, and hit a large commercial postal mailbox knocking it off of its base in the concrete. There was significant damage to the vehicle but luckily in both cases no one was injured. Had anyone been on the sidewalk in...
Speedometer and all gauges blank, including backup cam and turn signals. Not referring to infotainment system (though that is also blank). It's totally ridiculous. Thanks for your help
I have an id.4 (VIN: [XXX] ) which has recall issues. I've been trying to get this rectified but have been told there is no resolution for the past 6+ months. yesterday both my speedometer and main (entertainment) screen went blank. I called the dealer and was told they do not know what the issue is, but the vehicle is safe to drive since it "works". I do not know what the speed is, and I get warnings that none of the sensors work (front, airbag, speed control, etc...). I contacted VW corporate and was told this is a dealer problem. I keep getting put in between the corporate office and dealer with no resolution, yet I paid 50k for car that isn't safe for my family (I have a 5 year old). What am I supposed to do? Also VW dealership said they can take the car in, hold...
It happened to me at least 3 times. The first one happened Oct, 2021, when I did not realize it is a big serious problem. The other two happened in Aug 2022 and Oct 2022, respectively. All the three incidences took place after I charged my vehicle in a hot environment exposed to scathing sun shine. The drive assistance and sensor were not working, the cruise function did not work, and the road sign reading feature was not available. Several warning signs about those functions and features showed on driver's console. I was driving on Highway 15 or Highway 405 and of course I could not stop and check. However, after driving like 15-30 minutes, these features go back to normal. I suspect the sensors that make those functions and features work cannot handle the harsh temperature well.
I was attempting to trade in my Id.4 for a Tesla and found out that my car had a major safety recall from Tesla. The recall has been out since Feb and I was never notified from VW. I called the dealership and the manager said he never heard of the problem and offered no solution except there is nothing they can do. Now I have to drive myself and my family around in a car that could crash. There is no insight when a fix will happen.
My vehicle was in Travel Assist mode (i.e. Adaptive Cruise Control) traveling at around 65 MPH. A vehicle has cut into my lane and I felt that the car wouldn't slow quick enough to avoid a collision. I have applied breaks effectively taking the vehicle into my control and taking the vehicle off Travel Assist mode. When driver takes over by applying the breaks in this scenario, irrespective of how hard the breaks are applied, vehicle suddenly moves faster than expected for first few seconds. I had to apply the break harder than I would have applied if I was driving the car in manual mode to get the car to slow down.The expectation was that the vehicle slows down while applying the breaks. This would have caused a collision if I was not quick to react. There were no warning lights or messages on the dashboard prior to or...
When driving using adaptive cruise control and my car decelerating using the regenerative braking, applying the brakes turns off the regenerative braking leaving only the friction brakes to slow/stop the car. I have demonstrated this situation to a VW dealer technician, who has confirmed that another 2021 VW ID4 that was in the shop duplicated this behavior. I have experienced this behavior multiple times over the last year. Because one of the systems for decelerating the vehicle is not available during a potentially emergency situation, I believe this is a safety risk. No warning lights or messages are displayed when this occurs. This has not been reported to my insurance company or the police.
Car 12V battery drained. Car "dead". AAA jump-started and I drove home. Kept all unnecessary items off (heat, radio, etc). Put car on trickle charge overnight; charged to 90+%. After driving car for awhile, "12v battery low" message came on. 3 local dealers can't service until December. Known defect that battery is under-powered. VW has offered replacement sometime in early 2023. Meanwhile car sits in garage inoperable.
While driving, both the driver’s and center console displays stopped displaying information and went blank. The panels were still on but nothing displayed. The ID.4 console panel is known to not turn on or be blank, the solution is to press the console power button for 10-15 seconds to reboot the system. I held the power button and the system did restart and both the drivers and center console panel turned on. However, upon turning back on, I received a progressive series of messages that each driver assist module/sensor was no longer available. Finally received a yellow message stating Electrical system not working correctly and to have the vehicle serviced. Pulled over and turned the vehicle off and on which cleared the electrical system not working message. The problem has not repeated itself. VW dealer has not yet seen the vehicle. This vehicle has not have an electrical systems failure...
the car gives zero audible warnings when the TACC + LANE KEEP turns off. On the freeway driving in a curb, it would turn off without warnings. I almost hit my car.
Other 2021 VOLKSWAGEN ID.4 Problem Areas
Electrical System
155 complaints
Unknown Or Other
54 complaints
Service Brakes
31 complaints
Vehicle Speed Control
26 complaints
Fuelpropulsion System
21 complaints
Power Train
16 complaints
Steering
16 complaints
Structure
16 complaints
Engine
14 complaints
Forward Collision Avoidance Automatic Emergency Braking
14 complaints
Structurebody
13 complaints
Back Over Prevention
10 complaints
Forward Collision Avoidance Warnings
10 complaints
Air Bags
9 complaints
Exterior Lighting
8 complaints
Equipment
7 complaints
Lane Departure Assist
6 complaints
Tires
6 complaints
Wheels
6 complaints
Back Over Prevention Warnings
4 complaints
Lane Departure Blind Spot Detection
4 complaints
Visibilitywiper
4 complaints
Back Over Prevention Rearview System Braking
3 complaints
Lane Departure Warning
3 complaints
Engine And Engine Coolingcooling Systemradiator Assembly
2 complaints
Latcheslockslinkagesdoorslatch
2 complaints
Service Brakes Hydraulic
2 complaints
Suspension
2 complaints
Electrical System Instrument Clusterpanel
1 complaint
Electrical Systembody Control Modulebcm
1 complaint
Electrical Systempropulsion System
1 complaint
Electrical Systempropulsion Systemtraction Battery
1 complaint
Electrical Systempropulsion Systemtraction Batterymanagement Systemenergy Control Module Bmsbecmsoftware
1 complaint
Electrical Systemsoftware
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Equipmentelectricalinfotainment
1 complaint
Equipmentmechanicalintegrated Jacklevelerstabilizer
1 complaint
Hybrid Propulsion System
1 complaint
Lane Departure Lane Keep Steering Assist
1 complaint
Latcheslockslinkagesdoorslock
1 complaint
Latcheslockslinkagestailgatelatch
1 complaint
Seat Belts
1 complaint
Service Brakes Airdisc
1 complaint
Structurebodydoorhandleexterior
1 complaint
Structurebodydoorhandleinterior
1 complaint
Tiresbead
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint